NETGEAR DVG1000 User manual

DVG1000 N150 Wireless N

ADSL Modem Router

Quick Start Guide

Welcome to ACN

Congratulations on your selection of the Netgear® N150.

The Netgear®N150 incorporates numerous technologies into one device that

can act as the central connection point for all of your online activities within

your home or oce. With Wi-Fi™ N speed to deliver enhanced range and

speed, and four Ethernet ports to connect all your additional equipment and

gaming consoles.

Once you are online check our website at acnpacic.com.au for further

information and technical support if required.

acnpacic.com.au/myaccount

MyAccount is your Online Customer Portal. It enables you to check your

monthly broadband usage, change your broadband plan, purchase

extra broadband Top Up data, download your invoices, and pay your

ACN account.

Customer Service

Our dedicated Customer Service team is available 6 days a week

Hours of operation

9:00am - 6:00pm (AEST) Monday to Friday

10:00am - 6:00pm (AEST) Saturday

Contact details

Email Enquiries: enquiries@acnpacic.com.au

Online Chat: acnpacic.com.au/contact-us

Customer Service: 1300 881 778

For further information about pricing, other services available from ACN, the

ACN Opportunity or becoming an ACN Independent Business Owner (IBO),

please visit acnpacic.com.au.

What’s inside?

Welcome to ACN 2

Customer Service 2

Netgear® N150 setup guide 4

Front panel 4

Back panel 4

Getting to know your device 5

Logins and passwords 6

Equipment setup 7

Setup Wi-Fi™ connections (optional) 9

ADSL MyAccount functionality 10

How to login to MyAccount 10

Add a data top up 12

Troubleshooting 12

Dead-On-Arrival (DOA) and Early Life Failure (ELF) 13

Warranty 13

Conditions 13

Warranty claims 14

Standard Form of Agreement 15

Further information 15

Netgear®N150

setup guide

The Netgear® N150 ADSL2+ Modem Router comes pre-congured with your

ADSL settings.

We recommend Microsoft® Windows 7, XP, or Vista as the minimum operating

system requirements. Ideally, your computer should be less than ve years old

and of a reasonable specication to get the most out of the Internet.

It is important to ensure your computer is up to date with the latest operating

system and any relevant anti-virus, rewall and Internet protection software.

Front panel

The front panel consists of 9 LED lights and 2 buttons.

Back panel

The back panel consists of port connections and also the power (on/o) button.

Laptops connect with Wireless-N/G USB 2.0 Adapter (WNA3100, WNDA3100 or WG111)

Storage

connected

to USB port

Connects

to ADSL2+

Connects to desktop

computers with

Network Card (GA311)

Power

Supply

Ethernet

LAN Ports 1-4

DSL

Light

USB

Light

WPS

Connection

Wi-Fi

Light

Internet

Light

Connects

to power

Power

on/o

Getting to know your device

The table below describes the LED icons and buttons on the front panel of

the Netgear® N150 Modem Router.

Icon LED Activity Description

Power Solid green Power is supplied to the Modem Router.

Solid red Failure or a device malfunction has occurred. Attempt to restart

your Modem Router.

O Power is not supplied to the Modem Router. Check that the

power adaptor is plugged in and your electrical power point

is switched on.

Restore

factory

settings

The LED blinks momentarily when the restore factory settings

button on the bottom of the unit is pressed for 6 seconds.

The Power LED then blinks red three times when the restore

factory settings button is released and then turns green as the

gateway resets to the factory default settings.

LAN 1-4 Solid green The LAN port has detected an Ethernet link with a device.

Blinking green Data is being transmitted or received.

O No link is detected on this port.

USB O • No USB device connected.

• ‘Safely Remove Hardware’ has been activated.

• An error has occurred with the device.

Solid green USB device is ready to use.

Blinking green USB device is in use.

DSL Solid green You have a DSL connection. DSL port is synchronised with

your network.

Blinking green Indicates that the Modem Router is negotiating the best

possible speed on the DSL line.

O The unit is o or there is no IP connection.

Internet Solid green You have an Internet connection. If this connection is dropped

due to an idle time-out but the DSL connection is still present,

the light stays green.

Solid red Connection to the Internet has failed to connect.

Blinking green Data is being transferred or received over the wireless link.

Wireless O No Internet connection is detected or the device is in

bridge mode.

Solid green There is wireless connectivity.

Solid red Wireless connection disabled.

Blinking green Data is being transmitted or received over the wireless link.

WPS Solid green Indicates that wireless security has been enabled.

Blinking green WPS-capable device is connecting to the device.

O WPS is not enabled.

(Wi-Fi™

Protected

Setup)

Use Username Password What is it used for? Example

Internet This is your

username you

nominated at

sign-up. This

can also be

found on the

conrmation

email sent to

you when you

completed

sign-up.

This is the

password you

nominated

during online

sign-up. This

can also be

found on the

conrmation

email sent to

you when you

completed

sign-up.

Your Internet

username and

password is a

unique login for

your ADSL or

Naked DSL Service.

Internet login:

Username:

[email protected]

Password:

Abcdef123

Modem

Wi-Fi™

Your Wi-Fi™

username

is your SSID

provided on the

Modem Router

label which can

be found on the

bottom of your

Modem Router.

Your Wi-Fi™

password is

your Network

Key provided

on the Modem

Router label.

Your Modem

Wi-Fi™ username

and password is

required when you

connect a device

wirelessly to your

Modem Router.

Username:

WNSQYWXD

Password:

33231245

MyAccount Your MyAccount

Username is

your 9 digit

Customer ID

Number which

can be found

on your rst

invoice.

You would have

been asked

to create a

password for

MyAccount

during

registration.

Your MyAccount

username and

password enables

you to login to

MyAccount to

manage your

details.

Username:

1000000001

Password:

MagicBeans

NETGEAR®

Smart

Wizard

admin password The Netgear®

Smart Wizard login

details enables

you to gain access

to your Modem

Router settings

if you wish to

customise your

setup.

The username

and password are

generic:

Username:

admin

Password:

password

Logins and passwords

The table below outlines the required username and password format for

your Internet connection and online tools.

Equipment setup

Step 1 - Your equipment

Once you have received your ADSL activation email from us, take the

following equipment out of the box.

Modem Router

Phone Cable

Power Adaptor

Ethernet Cable

Step 2 - Connect splitter

(not required for Naked DSL)

Connect a DSL splitter directly to

the telephone. If you do not have

an existing splitter, please purchase

one from a retail store - alternatively

contact Customer Service to order

a splitter.

Step 3 - Connect router

Connect the supplied grey

telephone cable from the splitter’s

ADSL port to the grey ADSL port on

the Modem Router.

Step 4 - Connect your home

telephone (not required for

Naked DSL)

Connect your telephone to the

phone port on the splitter.

Step 5 - Connect computer

Connect the supplied yellow

Ethernet cable from the Modem

Router’s yellow LAN1 port to your

computer’s Ethernet port.

Step 6 - Connect power

Connect the power adapter to the

router then plug it into an electrical

outlet. Ensure electrical outlet is

powered on. Press the black power

button at the back of the Modem

Router to turn on the device.

Step 7 - Check installation

1. If the power is connected correctly, the POWER LED will light up.

2. If the grey telephone cable and the splitter are connected correctly,

the ADSL LED will ash and after a few seconds turn solid green.

3. Since the Modem Router is pre-congured, the INTERNET LED will

turn green after a few seconds.

4. If the yellow Ethernet cable is connected correctly, the

corresponding ETHERNET (LAN) LED will light up.

5. Once you have conrmed the above, open your web browser

(e.g. Internet Explorer, Chrome, Firefox or Safari) and go to your

favourite website.

Congratulations, you are now connected to the Internet.

Setup Wi-Fi™connections (optional)

By default, Wi-Fi™ is turned on and is secured using Wi-Fi™ Protected Access

with a Pre-Shared Key (WPA2-PSK).

Please take note of your Wi-Fi™ Network Name (SSID) and Network Key

(Password) printed on the sticker attached to the bottom of your Modem

Router, as these are necessary to connect to wireless devices.

To connect a Wi-Fi™ enabled device (such as your laptop, mobile phone,

tablet or gaming device) to the Internet, please ensure that the Wi-Fi™ on the

device is switched on. Then select your wireless network (this is your Wi-Fi™

Network Name [SSID]) and click ‘Connect’.

You will be required to enter your Network Key (Password) and‘Connect’.

Please note the password is case sensitive.

Wait approximately 30 seconds for the connection to establish.

Repeat for each device. Your Netgear®N150 device can connect up to

4 devices simultaneously.

Your Wi-Fi™ devices should now be connected and you will be able to access

the Internet via Wi-Fi™.

Restore factory

settings

Serial number and

MAC address

Wi-Fi™network

name and password

WPS

security pin

ADSL MyAccount functionality

ACN provides you with the ability to view and manage your account online

through‘MyAccount’. The following functions are available to you:

• Change your ADSL rate plan.

• Relocate your service to another address.

• View any equipment orders you have placed.

• View your usage. You are able to determine your o-peak and peak

data quota. This will show you the data you have consumed until 30

minutes previously. ACN also sends courtesy email notications to

your ACN email address to notify you when you are reaching your data

allowance at various intervals so you are aware of your usage and can

manage accordingly.

How to login to MyAccount

1. Visit acnpacic.com.au and click on 'MyAccount' at the top of

the webpage.

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