NETGEAR DGND4000 User manual

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA

July 2012

Technical Support

Thank you for selecting NETGEAR products.

After installing your device, locate the serial number on the label

of your product and use it to register your product at

NETGEAR.com/register. Registration is required before you can

use the telephone support service. Registration through our

website is strongly recommended.

Go to support.netgear.com for product updates and web support.

N750 Wireless Dual Band Gigabit ADSL

Modem Router

DGND4000 Premium Edition

Installation Guide

Package Contents

The box should contain the following items. If any items are

incorrect, missing, or damaged, contact your NETGEAR dealer.

Ethernet cable

Filter/splitter

Telephone cable

Power adapter (2 parts)

DGND4000

Modem Router

4. Browser

Internet

2. Computer

1b: For cable/fiber

Internet

1a: For ADSL

Internet

Cable/fiber modem

Open browser and follow

instructions for installation

3. Power

2.4GHz

WirelessLED

You can use this diagram to connect your modem router to ADSL (1a) or cable/fiber (1b), or you can follow the

instructions in this booklet.

Note: A user manual is available online at http://downloadcenter.netgear.com or through a link in the modem router’s user interface.

Compliance

Declarations of Conformity

For complete DoC please visit the NETGEAR EU Declarations of Conformity

website at support.netgear.com/app/answers/detail/a_id/11621/.

This symbol is placed in accordance with the European Union

Directive 2002/96 on the Waste Electrical and Electronic Equipment

(the WEEE Directive). If disposed of within the European Union, this

product should be treated and recycled in accordance with the laws of

your jurisdiction implementing the WEEE Directive.

For indoor use only in all EU countries and Switzerland.

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Install Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Preset Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Wireless Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Add Wireless Devices to the Network . . . . . . . . . . . . . . . . . . . . 8

WPS Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Access the N750 Router to Make Changes . . . . . . . . . . . . . . . 9

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

NETGEAR genie App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

NETGEAR genie Mobile App . . . . . . . . . . . . . . . . . . . . . . 14

ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

ReadySHARE Cloud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

ReadySHARE Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Control Center Configuration . . . . . . . . . . . . . . . . . . . . . . 18

USB Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Scan with a Multifunction Printer . . . . . . . . . . . . . . . . . . . 20

Time Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Before You Begin

You can connect directly to a DSL line or to a cable/fiber modem.

Note: If you are connecting to a DSL line, make sure that your DSL

service is active before you install the modem router. You need the

information listed here to install your DSL modem and connect to the

Internet. Locate it and have it on hand before you start the installation

procedure.

•DSL user name and password. These are included in the

welcome letter your DSL ISP sent you when you signed up for

your service. Record your DSL Internet service account user

name and password here:

User name:

Password:

•Your telephone number or DSL account number. If you do not

have voice service, you can use your DSL account number in

place of a phone number.

If you do not know or cannot locate your user name and

password, call your DSL Internet service provider.

Be specific when speaking with your DSL Internet service

provider. For example, you could say:

I need my DSL service user name and password. Can you help

me?

Note: If your provider says that they do not support NETGEAR

devices, tell them you need only your DSL user name and

password; you do not need support.

Install Your Modem Router

Note: Keep your modem router in a vertical position.

To install your modem router:

1. Connect to the Internet with ADSL or Ethernet WAN.

You can connect either directly to a DSL line or to a cable/fiber

modem.

a. Connect to ADSL (if connecting directly to a DSL line).

Internet

•Install an ADSL microfilter between the phone line and the

phone. A microfilter filters DSL interference out of

standard phone equipment that shares the line with the

DSL service. Example devices are telephones, fax

machines, answering machines, and caller ID displays.

•Connect the ADSL port of the modem router to the ADSL

port of the microfilter.

Note: Use an ADSL microfilter for every phone line in the

house if your modem router and telephone connect to the

same phone line.

b. Connect to cable or fiber (if connecting to a cable/fiber

modem).

Internet

Cable/fiber modem

2. Cable your computer.

Use an Ethernet cable (not provided).

Internet

Plugs into ADSL line

3. Power on your router.

Internet

2.4GHz

WirelessLED

a. Connect the power adapter to the router, and plug the power

adapter into an outlet.

b. Wait until the 2.4 GHz Wireless LED turns solid

green.

4. Open a browser.

The NETGEAR genie installation wizard displays.

If you do not see the genie screen, close and reopen the browser,

and enter http://routerlogin.net in the address bar. See

Troubleshooting on page 11.

5. Click Next to allow the genie to help you. Follow the steps to set up

your Internet connection.

Note for DSL: If your DSL Internet service requires a user name

or password, you are prompted to enter this information. If you do

not have this information, contact your Internet service provider

(see Before You Begin on page 2).

Preset Wireless Security

This product has a unique WiFi network name (SSID) and network

key (password). The default SSID and network key (password) are

uniquely generated for every device, like a serial number, to protect

and maximize your wireless security. This information is on the label

on the bottom of the product.

WiFi network name (SSID) Network key (password)

NETGEAR recommends that you do not change the preset WiFi

network name (SSID) and network key (password). If you do change

the settings, the security SSID and password on the bottom of the

product no longer apply.

Note: Your network names (SSIDs) and passphrases are case-

sensitive. Your network name, security method, and passphrase need

to be the same for all the wireless devices that are connected to your

router on a network.

Wireless Network Settings

Record the default preset wireless settings that are printed on the

label in the spaces here for easy reference.

2.4-GHz WiFi network name (SSID):

2.4-GHz network key (password):

5-GHz WiFi network name (SSID):

5-GHz network key (password):

If you change the default settings, record them here for easy

reference, and then store this booklet in a safe place:

2.4-GHz WiFi network name (SSID):

2.4-GHz network key (password):

5-GHz WiFi network name (SSID):

5-GHz network key (Password):

To retrieve or update your wireless password, type

http://www.routerlogin.net in a web browser and log in using the

default user name (admin) and password (password).

Select Wireless to locate your wireless passwords.

Add Wireless Devices to the Network

Choose either the manual or Wi-Fi Protected Setup (WPS) method to

add wireless computers and other devices to your wireless network.

WPS Method

If your wireless device supports WPS (Wi-Fi Protected Setup)—

NETGEAR calls this method Push 'N' Connect—you might be

prompted to press the WPS button on the router instead of entering a

password. If this happens:

1. Press the WPS button on the router.

2. Within 2 minutes, press the WPS button on the client device, or

follow the WPS instructions that came with your wireless device to

complete the WPS process. The device is then connected to your

router.

3. Repeat this process to add other WPS wireless devices.

Note: WPS does not support WEP security. If you try to connect a

WEP client to your network using WPS, it does not work.

Manual Method

1. On the wireless device that you want to connect to your router

(iPhone, laptop, computer, gaming device), open the software

utility that manages its wireless connections. This utility scans

for all wireless networks in your area.

2. Look for the preset NETGEAR WiFi network name (SSID) and

select it. The SSID is on the product label on the bottom of the

router.

Note: If you changed the name of your network during the setup

process, look for that network name.

3. Enter the preset password (or your custom password if you

changed it), and click Connect.

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