NETGEAR DGN2200v4 User manual

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA

December 2012

Technical Support

Thank you for selecting NETGEAR products. NETGEAR

recommends that you use only the official NETGEAR support

resources.

After installing your device, locate the serial number on the label

of your product and use it to register your product at 

NETGEAR.com/register. Registration is required before you can

use NETGEAR telephone support service. Registration through

the NETGEAR website is strongly recommended.

Visit support.netgear.com for product updates and web support.

N300 Wireless ADSL2+ Modem Router

DGN2200v4 Installation Guide

Package Contents

The box should contain the following items. If any items are

incorrect, missing, or damaged, contact your NETGEAR dealer.

ADSL

Phone

Line

Note: Your package might contain more items. The filter

or splitter provided depends on the region, and in some

locations, a CD is included.

N300 Modem Router

Ethernet cablePhone cable

Power adapter Filter/splitter

ADSL

Phone

Line

You can follow this diagram to connect your modem router, or follow the instructions in this booklet.

3. Connect a computer.2. Power on the

4. Launch a browser.

Wait for the WiFi LED to light.

1. Connect to the Internet.

Use either a DSL or a cable/fiber connection.

DSL Internet

Cable/fiber Internet

If you do not see genie, type

www.routerlogin.net.Typeadmin

for the user name and password

as the password.

You can use an Ethernet cable or 

connect wirelessly.

modem router.

NETGEAR genie displays.

Power

On/Off

Compliance

Declarations of Conformity

For the complete EU Declarations of Conformity, visit

support.netgear.com/app/answers/detail/a_id/11621/.

This symbol is placed in accordance with the European Union

Directive 2002/96 on the Waste Electrical and Electronic Equipment

(the WEEE Directive). If disposed of within the European Union, this

product should be treated and recycled in accordance with the laws of

your jurisdiction implementing the WEEE Directive.

Intended for indoor use only in all EU member states, EFTA states, and

Switzerland.

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Install Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Preset Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Wireless Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Join the Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Access the Modem Router to Make Changes . . . . . . . . . . . . . . 9

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

ReadySHARE Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Before You Begin

You can connect directly to a DSL line or to a fiber/cable modem.

Note: If you are connecting to a DSL line, make sure that your DSL

service is active before you install the modem router. You need the

information listed here to install your DSL modem and connect to the

Internet. Locate it and have it on hand before you start the installation

procedure.

• DSL user name and password. This information is included in

the welcome letter your DSL ISP sent you when you signed up for

your service. Record your DSL Internet service account user

name and password here:

User name:

Password:

• Your telephone number or DSL account number. If you do not

have voice service, you can use your DSL account number in

place of a phone number.

If you do not know or cannot locate your user name and password,

call your DSL Internet service provider. The table on the next page

lists the contact information for some of the primary DSL providers.

Be specific when speaking with your DSL Internet service provider.

For example, you could say:

I need my DSL service user name and password. Can you help me?

Note: If your provider says that they do not support NETGEAR

services, tell them you need only your DSL user name and password;

you do not need support.

DSL Internet Service Provider Phone Number

AT&T DSL (not AT&T U-Verse) 877-722-3755

AT&T/BellSouth DSL (not AT&T U-Verse) 888-321-2375

CenturyLink 800-809-1410

CenturyLink (Qwest) 800-247-7285

Covad DSL 888-642-6823

EarthLink 888-829-8466

SureWest 888-639-1611

TDS DSL Support 866-571-6662

US Family 800-300-4256

Verizon 800-567-6789

Windstream 877-901-4692

Install Your Modem Router

A microfilter filters DSL interference out of standard phone equipment

that shares the line with DSL service. Examples of devices are

telephones, fax machines, answering machines, and caller ID

displays.

1. Connect to the Internet.

You can use a DSL connection or a cable/fiber Internet

connection.

To connect ADSL:

• Install an ADSL microfilter between the phone line and the

phone.

• Connect the ADSL port of the modem router to the ADSL port

of the microfilter.

• Use an ADSL microfilter for every phone line in the house if

your modem router and telephone connect to the same

phone line.

ADSL

Phone

Line

To connect cable/fiber modem:

Use an Ethernet cable to connect the cable/fiber modem to the

Ethernet WAN port (labeled 4/WAN) on the rear panel of the

modem router.

2. Add power to the modem router.

To DSL Internet

To cable/fiber

Internet

a. Connect the power adapter to the router, and plug the power

adapter into an outlet.

b. Wait for the WiFi LED on the front panel to light. If no LEDs

are lit, press the Power On/Off button on the rear panel of

the modem router.

3. Connect a computer.

To DSL Internet

To cable/fiber

Internet

You can use an Ethernet cable or connect wirelessly.

• For a wired connection, use an Ethernet cable to connect

your computer to an unused yellow Ethernet LAN port on

your modem router.

• To connect wirelessly, use the preset wireless security

settings on the label on the bottom of the router.

4. Launch a browser.

The first time that you connect to the modem router, the genie

screen displays. Follow the genie steps to connect to the Internet

If the genie screen does not display, close and reopen the

browser and enter http://routerlogin.net in the address bar. See

Troubleshooting on page 10.

Preset Wireless Security

This product has a unique WiFi network name (SSID) and network

key (password). The default SSID and password are uniquely

generated for every device, like a serial number, to protect and

maximize your wireless security. This information is on the label on

the bottom of the product.

NETGEAR recommends that you do not change the preset WiFi

SSID or password. If you do change the settings, the SSID and

password on the label no longer apply.

WiFi network name Network key

(password)(SSID)

Wireless Network Settings

Record the default preset wireless settings that are printed on the

label in the spaces for easy reference.

WiFi network name (SSID):

Network key (password):

If you change the default settings, record them here for easy

reference and store this booklet in a safe place:

WiFi network name (SSID):

Network key (password):

To retrieve or update your wireless password, type



http://www.routerlogin.net in a web browser, and log in using the

user name (admin) and default password (password). Then select

Wireless.

Join the Wireless Network

You can use either the Wi-Fi Protected Setup (WPS) method or the

manual method to join your wireless network.

To join the network using WPS:

1. Press the WPS button on the modem router.

2. Within 2 minutes, press the WPS button on your wireless computer

or device, or follow the WPS instructions that came with your

wireless device to complete the WPS process.

Note: Some older wireless computers or devices cannot use WPS.

To join the network manually:

1. On your computer or wireless device, open the software that

manages its wireless connections.

This software scans for all wireless networks in your area.

2. Look for the WiFi network name (SSID) and select it. The SSID is

on the label on the bottom of the modem router.

If you changed the name of your network during the setup

process, look for that network name.

3. Enter the preset password (or your custom password if you

changed it), and click Connect.

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