NETGEAR C7000v2 User manual
Quick Start
AC1900 WiFi Cable Modem Router
Model C7000v2
Package Contents
The box contains the following items.
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to
register your product, get help, access the latest downloads and user manuals, and join our
community. We recommend that you use only ocial NETGEAR support resources.
If you are experiencing trouble installing your modem router, contact NETGEAR at
1-866-874-8924.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Compliance
For regulatory compliance information, visit
http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
March 2017
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
Ethernet cable
Modem router
Power adapter
2. Turn o existing modems and routers.
If you are replacing a modem that is currently connected in
your home, unplug the modem and plug the new modem
router into the same outlet.
3. Connect a coaxial cable.
Use a coaxial cable that is
provided by your cable company
to connect the cable port on the
modem router to a cable wall
outlet or a line splitter.
Make sure that the cable is tightly
connected.
Note: If Comcast XFINITY is your
cable Internet provider, Comcast
XFINITY recommends connecting your modem router
directly to a cable wall outlet.
4. Connect the power adapter.
When the startup complete, the Power LED lights
solid green.
You can use this diagram to connect your router or follow the detailed instructions in this booklet.
1. Collect your cable Internet provider information.
Collect your cable account number, account phone number,
and login information (your email address or user name and
password).
5. Wait for the modem router to come online.
When the modem router comes online, the Internet LED
stops blinking and lights solid green.
This process might take up to 10 minutes.
6. Connect a computer or mobile device to the
modem router.
To connect with WiFi, use the WiFi network name and
password on the modem router label.
To connect using a wired connection, use an Ethernet
cable to connect a computer to an Ethernet port on the
modem router.
Reboot the computer.
7. Log in to the modem router.
Launch a web browser and enter www.routerlogin.net
or http://192.168.0.1 in the address field of the web
browser.
When prompted to log in, enter admin for the user name
and password for the password, change the password,
enter security questions and answers.
8. Activate your Internet service.
For information about how to activate your Internet service,
see Activate Your Internet Service on page 5.
1
Contents
LEDs................................................................................................................................ 2
Install Your Modem Router ....................................................................................... 3
Activate Your Internet Service ................................................................................ 5
WiFi Network Name and Password......................................................................... 7
Join the WiFi Network................................................................................................ 8
View or Change the Modem Router Settings....................................................10
Access a USB Device on the Network .................................................................12
Print Wirelessly With ReadySHARE Printer.........................................................13
Download the NETGEAR genie App......................................................................14
2
LEDs
The LEDs on the front of the modem router light to indicate
modem router activity:
Power LED
Downstream LED
Internet LED
2.4 GHz LED
5 GHz LED
Ethernet LED
WiFi LED and button
WPS LED and button
Upstream LED
3
Install Your Modem Router
Make sure that your Internet service is active before you install
your modem router.
¾To install your modem router:
1. Collect your cable Internet provider information.
Collect your cable account number, account phone number,
and login information (your email address or user name and
password).
2. Turn o existing modems and routers.
If you are replacing a modem that is currently connected in your
home, unplug the modem and plug the new modem router into
the same outlet.
3. Connect a coaxial cable.
Use a coaxial cable that is provided by your
cable company to connect the cable port
on the modem router to a cable wall outlet
or a line splitter.
Make sure that the cable is tightly connected.
Note: If Comcast XFINITY is your
cable Internet provider, Comcast
XFINITY recommends connecting your
modem router directly to a cable wall
outlet.
4
4. Connect the power adapter.
Connect the power adapter to the modem router and plug the
power adapter into an electrical outlet.
The startup procedure takes about one minute. When it is
complete, the Power LED lights solid green.
5. Wait for the modem router to come online.
When the modem router comes online, the Internet LED
stops blinking and lights solid green.
This process might take up to 10 minutes.
6. Connect a computer or mobile device to the modem
router.
To connect with WiFi, use the WiFi network name and password
on the modem router label.
To connect using a wired connection, use an Ethernet cable to
connect a computer to an Ethernet port on the modem router.
7. To log in to the modem router, launch a web browser.
The modem router menu displays.
If you do not see the modem router menu, enter
www.routerlogin.net or http://192.168.0.1 in the address
field of the web browser.
When prompted to log in, do the following:
a. Enter admin for the user name and password for the
password.
b. Change the admin password.
c. Enter security questions and answers.
8. Activate your Internet service.
For more information, see Activate Your Internet Service on
page 5.
5
Activate Your Internet Service
¾To activate your Internet service:
1. Visit your cable Internet provider’s website and follow the
onscreen instructions to activate your Internet service.
Cable Internet Provider Contact Information
Bright House Networks
(Spectrum)
http://support.brighthouse.com/
1-855-222-0102
Cable ONE http://www.cableone.net
1-877-692-2253 (877-MYCABLE)
Cablevision http://www.cablevision.com
https://install.optimum.com/JointInstall/
Telephone number depends on your region.
Charter
(Spectrum)
https://install.charter.com
1-855-757-7328
Comcast XFINITY http://www.comcast.com/activate
http://www.xfinity.com/internetsetup
http://www.xfinity.com/internetsupport
1-800-XFINITY (1-800-934-6489)
Cox https://activation.cox.net/selfactivation/start.
cox
1-888-556-1193
Mediacom https://maestro.mediacomcc.com/
walledgarden/page/login.jsp
1-844-2SIMPLE (1-844-274-6753)
Time Warner Cable
(Spectrum) http://www.activatemymodem.com
1-888-892-2253
Note: Your cable Internet provider’s contact information might
change. You can also find the contact information in your
monthly Internet service billing statement.
6
2. If you are unable to activate your Internet service using the
instructions on your cable Internet provider’s website, call your
cable Internet provider and do the following:
a. When asked, provide your account information and provide
the modem router’s model number, which is C7000v2,
serial number, and MAC address.
The serial number and MAC address are on the
modem router label.
b. Wait for your cable Internet provider to confirm that your
modem router is active.
c. If you do not get an Internet connection with the
modem router, ask your cable Internet provider to look
for your modem router online, and do one of the following
depending on what your cable Internet provider tells you
about your modem router:
• If the modem router is not visible, your cable Internet provider
can give you instructions to verify why the modem router
does not connect with your high-speed Internet service.
• If the modem router is visible to your cable Internet
provider, reboot the modem router. Check your online status
again.
7
WiFi Network Name and Password
The preassigned WiFi network name (SSID) and password (network
key) are unique to your modem router, like a serial number. Because
the modem router automatically uses WiFi security, you don’t need
to set it up. The WiFi settings are on the modem router label.
We recommend that you use the preassigned WiFi settings because
you can check the label if you forget them. You can log in to the
modem router to change these settings.
You can write the WiFi settings from your modem router label in
this space for easy reference.
WiFi network name (SSID):
Network key (password):
If you change the WiFi settings, write the new settings here for
easy reference and store this booklet in a safe place.
WiFi network name (SSID):
Network key (password):
8
Join the WiFi Network
You can either use Wi-Fi Protected Setup (WPS) or select your WiFi
network and type its password. For help with the WPS button on
your WPS-enabled device, check the instructions or online help that
came with that computer or device. Some older equipment cannot
use WPS.
Join the WiFi Network Using WPS
For help with the WPS button on your WPS-enabled device, check
the instructions or online help that came with that device. Some
older equipment cannot use WPS.
¾To join the network using WPS:
1. Press the WPS button on the modem router for three to
five seconds.
The WPS LED on the modem router blinks green.
2. Within two minutes, on your WPS-enabled device, press its
WPS button or click its onscreen WPS button.
The WPS LED on the modem router lights solid green when the
WPS-enabled device connects to your modem router.
3. Repeat this process to add other WPS-enabled devices.
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