NETGEAR RT311 RT311 RT311 User manual

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Congratulations on your purchase of a NETGEAR™Model RT311 Internet Access Gateway Router.

These instructions show you how to configure your Windows®PC network and your NETGEAR router for

basic Internet access. For more detailed information about installing your router or configuring advanced

features, refer to

Reference Guide for the Model RT311 and RT314 Internet Access Gateway Routers

included on the

Model RT311 and RT314 Resource CD

PACKAGE CONTENTS

Check to make sure that your router package contains the following items, as shown in the

illustration below:

•Model RT311 Internet Access Gateway Router

•AC power adapter, 12 V DC output

•Twisted-pair Category 5 Ethernet cable, straight-through wiring (white)

•Twisted-pair Category 5 Ethernet cable, crossover wiring (red)

•The Installation Guide

•

Model RT311 and RT314 Resource CD

, including:

–

Reference Guide for the Model RT311 and RT314 Internet Access Gateway Routers

–Application notes

•Warranty & Owner Registration Card

•Support Information Card

9522FA

RT311

Model

LINK/ACT100

LOCAL

TEST

PWR

Model RT311 Internet Access

Gateway Router

Resource CD,

Warranty & Owner

Registration Card,

Support Information Card

LINK/ACT

INTERNET

Gateway Router

Instant Access

Category 5

10/100 Mbps

cable (2)

Power

adapter

and cord

PRODUCT ILLUSTRATION

Front Panel

The front panel of the Model RT311 Internet Access Gateway Router contains LEDs that provide

diagnostic and connectivity information.

The table below describes the LEDs on the front panel of the router.

Label Activity Description

PWR (Power) On Power is supplied to the router.

TEST On The system is not ready, or has failed to start up.

Off The system is ready and running.

Blinking The system is initializing.

LOCAL

LNK/ACT On The LAN port has detected a link with an

(Link/Activity) attached device.

Blinking Data is being transmitted or received by the LAN port.

100 On The LAN is operating at 100 Mbps.

(100 Mbps) Off The LAN is operating at 10 Mbps.

INTERNET

LNK/ACT On The Internet port has detected a link with an

(Link/Activity) attached device.

Blinking Data is being transmitted or received by the

Internet port.

PWR TEST

LOCAL INTERNET

LNK/ACT 100 LNK/ACT

RT311

MODEL

Internet Access Gateway Router

9447FA

Power

LED Test

LED Internet

LED

LAN LEDs

Rear Panel

The rear panel of the Model RT311 Internet Access Gateway Router includes:

•Ground

•12 V DC power adapter connection

•10/100 Mbps Ethernet port, for Local (LAN) connections to attached PCs

•10 Mbps Ethernet port, for Internet (WAN) connection to a broadband access device,

such as a cable or DSL modem

•RS-232 serial port, for accessing the Manager interface

HARDWARE INSTALLATION

The illustration below shows how your Model RT311 Internet Access Gateway Router should

be installed.

Connecting the Router

1. Connect your PC or hub to the LOCAL port of the router.

Use the red crossover Ethernet cable provided to connect the router directly to a PC, or

Use the white straight-through Ethernet cable provided to connect to a 10 Mbps or 100 Mbps hub

or switch.The router senses the speed of the connected port and automatically matches the speed.

Note: If you are connecting your router to a 100 Mbps or a mixed 10 Mbps or 100 Mbps

network,use Category 5 Ethernet cables.Your Model RT311 router package contains

Category 5 cables.

2. Connect the Internet port of the router to the Ethernet port on your broadband modem

(cable or DSL), using the Ethernet cable that shipped with your modem.

3. Connect the AC power adapter cord to the 12 V DC power connector on the rear panel of the router,

and plug the AC power adapter into a wall outlet.

12VDC LOCAL MANAGER

INTERNET

9525FA

Broadband modem

(cable or DSL)

AC power

adapter Hub, switch

or PC

Ground Internet Ethernet port

RS-232 Manager port

12 V DC power

adapter outlet Local Ethernet port

Auto10/100 Mbps

DUALSPEED

CM301

MODEL

InternetAccess

Cable Router

PREPARATION AND SETUP

Before using the router to connect your LAN to the Internet, you must:

•Order Internet service from an Internet service provider (ISP)

•Set up your PCs for using theTransmission Control Protocol/Internet Protocol (TCP/IP)

networking protocol

ISP Checklist

Contact an ISP to request a single-user Internet access account that provides a broadband access device,

such as a cable modem or DSL modem, to connect the router to the Internet.You can connect a multi-

user LAN through a single-user account by using the Network AddressTranslation (NAT) feature of the

router.The modem must have a standard Ethernet interface to connect to your router.

In a single-user account,you are assigned only one registered IP address.This address may be a perma-

nent, fixed address or it may be an address assigned dynamically when your modem connects to the ISP.

The NAT feature of your router will map the IP addresses of your PCs to this address for accessing the

Internet. Some applications may be incompatible with NAT.

Account Information

Unless the following information is dynamically assigned,your ISP should provide you with this basic

account information:

•IP address

•Subnet mask

•Domain name system (DNS) server IP addresses

•Gateway IP address

•Host name and domain name

Your account’s full server names may look like this:

mail.xxx.yyy.com

In this example, the domain name is xxx.yyy.com

If an ISP technician configures your PC during modem installation, you may need to obtain the account

information from your PC’s network setup. Refer to the

Reference Guide for the Model RT311 and

RT314 Internet Access Gateway Routers

, on the

Model RT311 and RT314 Resource CD

, for informa-

tion about this procedure.

Determine whether your account uses a special login protocol:

•If your ISP uses PPP over Ethernet (PPPoE), you will need a login name and password,

and you will need to select PPPoE in the router configuration.

•If your ISP is RoadRunner, you should ask whether your PC must run a RoadRunner

PREPARATION AND SETUP CONT.

Network Checklist

The Model RT311 Internet Access Gateway Router uses IP. IPconfiguration has the

following requirements:

•All PCs must have TCP/IP manually installed and selected as the networking protocol.

•All PCs and the router must be assigned IP addresses.The router’s DHCP function

automatically assigns IP addresses for you, but the PC’s IP address must be set to

“Obtain an IP address automatically”in the Network Control Panel.

•Check that “Obtain an IP address automatically”is selected in theTCP/IP properties in

the Network Control Panel.Refer to “ConfiguringTCP/IP”in the next section to confirm

these settings.

CONFIGURING TCP/IP

Configuring Windows 95 orWindows 98 for IP Networking

All PCs must have an Ethernet network adapter card installed, and must have theTCP/IP networking

protocol installed and configured.TCP/IP installation must be done manually as described below.

1. Click on Start from the Windows toolbar.

2. Select Settings; then select Control Panel.

3. Double-click on Network.

In the list of installed components, you must have Client for Microsoft Networks, your Ethernet

adapter, and TCP/IP protocol.

Note: It is not necessary to remove any other network components shown in the Network window

in order to install the adapter,TCP/IP, or Client for Microsoft Networks.

If you need the Ethernet network adapter:

a. Click on the Add button.

b. Select Adapter; then click on Add again.

c. Select the manufacturer and model of your Ethernet adapter, and click on OK.

If you needTCP/IP:

a. Click on the Add button.

b. Select Protocol; then click on Add again.

c. Select Microsoft.

d. Select TCP/IP and click on OK.

If you need Client for Microsoft Networks:

a. Click on the Add button.

b. Select Client; then click on Add again.

Configuring TCP/IP Properties

NETGEAR recommends that you leave theTCP/IP setup parameters at their factory default settings

unless you have a specific reason to change them.With the default settings,your PC is configured to

obtain itsTCP/IP configuration information automatically from a DHCP server on the local network.

The Model RT311 Internet Access Gateway Router is shipped preconfigured as a DHCP server, and will

assign theTCP/IP configuration information described in the following section.

You must also be certain that your PC is set to “Obtain an IP address automatically”in the Network

Control Panel.

To confirm that the IP address will be automatically obtained:

1. Click on Start from the Windows toolbar.

2. Select Settings; then select Control Panel.

3. Double-click on Network.

4. Select the Configuration tab.

5. From the list of network components, select TCP/IP.

If you have severalTCP/IP entries in the network components list, choose the one associated

with the Ethernet adapter in your PC.

6. Click on Properties.

TheTCP/IP menu is displayed.

7. Select the IP address tab, as shown below.

8. Select Obtain an IP address automatically.

9. Click on OK.

To obtain the configuration information from the router:

1. Turn on the router. Be sure the router has been on for at least one minute before continuing to the

next step.

2. Reboot each PC on your network.

Verifying TCP/IP Properties

After your PC has been configured and rebooted, you can check theTCP/IP configuration using the

Windows utility

winipcfg.exe

(or for Windows NT®systems, use

ipconfig.exe

). From the Start button,

open the Run window, type winipcfg at the prompt,and click on OK.In the winipcfg display window,

select your Ethernet adapter from the drop-down menu, and verify that:

•The IP address of the PC is between 192.168.0.2 and 192.168.0.31.

•The subnet mask is 255.255.255.0.

•The default gateway is 192.168.0.1.

Click on More Info, and verify that:

•The DNS server IP address is 192.168.0.1.

CONFIGURING THE ROUTER

This section describes the steps required to configure your router using a web browser such as Microsoft

Internet Explorer or Netscape Navigator.This will provide a basic configuration for Internet access.

Note: For advanced configuration options, you can useTelnet or a serial connection to access the

Manager interface of the router. Refer to the

Reference Guide for the Model RT311 and RT314

Internet Access Gateway Routers

for instructions on using the Manager interface

1. From any PC on your local network, launch your web browser.

2. In the Address box of your browser, type http://192.168.0.1 and press ENTER.

3. A log-in box will appear. For Name, enter admin. For Password, enter 1234.

If your router’s configuration password has been previously changed from the factory default

of 1234, enter the current password.

4. At the opening screen, select WIZARD SETUP.

5. In the first Wizard screen, enter your account’s Host Name and Domain Name, as shown below:

6. Click on Next to go to the ISP Parameters screen, shown below:

This screen determines whether a login program will be run.

a. If your service provider does not require a login program, leave Encapsulation as Ethernet

and proceed to Step 7.

b. If your service provider uses PPPoE, select Encapsulation as PPPoE, and enter these

additional parameters:

–If your connection supports multiple ISPs, enter the Service Name of the one you use.

Otherwise leave Service Name blank.

–Enter the user name and password provided by your ISP.These fields are case sensitive.

–If you wish to change the login timeout, enter a new value in seconds.

Proceed to Step 7.

c. If your service provider is RoadRunner AND you are required to run a RoadRunner login

program, leave Encapsulation as Ethernet and select Service Type as either RR-Manager or

RR-Toshiba. Enter these additional parameters:.

–If your cable modem isToshiba,select RR-Toshiba.Otherwise select RR-Manager.

–Enter the user name and password provided by your ISP.These fields are case sensitive.

–If RoadRunner provided an authentication server address,enter it as Login Server

IP address. Otherwise,leave this field as 0.0.0.0.

Not all RoadRunner regions require a login program. If your region does not require a login,

leave ServiceType as Standard.

7. Click on Next to go to the final Wizard screen shown below.

a. WAN IP Address Assignment: Unless your ISP has assigned a fixed permanent IP address for

your use, select “Get automatically from ISP”. Otherwise, enter your IP Address, Subnet

Mask, and the IP Address of your ISP’s gateway router.

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