NETGEAR RP614 - Web Safe Router User manual

Technical Support

YOU MUST REGISTER TO OBTAIN TECHNICAL SUPPORT. PLEASE RETAIN

PROOF OF PURCHASE AND THE WARRANTY INFORMATION.

To register your product, get product support or obtain product information and product

documentation, go to http://www.NETGEAR.com/register.

You’ll find technical support information at http://www.NETGEAR.com/ through the

Customer Service area. If you want to contact technical support by telephone, see the support

information card for the correct telephone number for your country.

Technical support is available 24 hours a day, 7 days a week.

NETGEAR, INC.

E-mail: [email protected]

www.NETGEAR.com

NETGEAR and Auto Uplink are trademarks or registered trademarks of NETGEAR, Inc. in the United States and/or

other countries.

Other brand and product names are trademarks or registered trademarks of their respective holders.

Information is subject to change without notice.

Introduction

Thank you for purchasing a NETGEAR RP614 Cable/DSL Web Safe Router Gateway. With

this router you can have secure Internet access through a high-speed DSL or cable modem and

share the single modem with several computers.

This installation guide shows you how to connect the router and configure it and your

computers for secure Internet access. Setup is easy—follow the instructions in this guide and

your system will be up and running quickly.

If you have problems, there is a troubleshooting section on pages 11 and 12 to help you—or

you can get more detailed troubleshooting information from the Reference Manual on the CD,

online from www.NETGEAR.com or by phone. There’s a short glossary available on page 13 if

you have questions about terminology. A more extensive glossary appears in the Reference

Manual.

Installation Overview

Estimated time: 15 to 30 minutes

1. Gather the configuration information you have for your working DSL or cable modem

connection to the Internet.

2. Install the router between the DSL or cable modem and one computer.

3. Configure that computer to work with the router and restart the computer and modem.

4. Configure the router and go online to test the connection.

5. Connect other computers, configure them and restart each. (optional)

6. Configure for content filtering or port forwarding. (optional)

On the RP614 Resource CD, you’ll find the RP614 Installation Assistant, which supplements the

instructions in this installation guide by animating the step-by-step procedures given here.

For more detailed information about installation, troubleshooting and configuration

procedures, see the Reference Manual on the CD. 1

Cable/DSL Web Safe Router Gateway RP614

What’s in the Box

When you open the box, verify that you received everything.

The package includes:

•RP614 Cable/DSL Web Safe Router Gateway

•AC power adapter

•Vertical stand

•Ethernet patch cable

•RP614 Resource CD, including a full Reference Manual and Installation Assistant.

•RP614 Installation Guide (this document)

•Warranty and registration card

•Support information card

•NETGEAR Router ISP Guide (also available online and on the CD)

If you don’t have everything listed above, see the support information card for contact

information. If the support information card is missing, you can get contact information at

www.NETGEAR.com in the Customer Service area.

Cable/DSL Web Safe

Router Gateway

RP614

Model RP614 Resource CD,

installation guide, ISP guide,

support information card &

warranty/registration card

Power adapter

Category 5

100 Mbps

Ethernet cable

Stand

Gather Configuration Information for

Your Working Connection to the Internet

Before installing the RP614 router, you should have an

external DSL or cable modem with an Ethernet port set

up and working with one computer. You’ll be installing the

router between the modem and the computer.

For each computer that you want to connect to the

router, you must have

•An available RJ-45 Ethernet port (or adapter) —

either built-in or from a network interface card

(NIC) installed in the computer.

Note: If you have a built-in modem or a modem card, the telephone jack for the

modem looks very similar to an RJ-45 Ethernet port, but the RJ-45 port is larger.

•TCP/IP networking installed.

•Windows®computers: Client for Microsoft®Networks software installed.

Note: TCP/IP and Client for Microsoft Networks is installed on most Windows

computers. If you can view Web sites with a browser, you are ready to go. Please

see the Reference Manual on the CD if you need help installing either on a

Windows computer.

•A Category 5 (Cat 5) Ethernet patch cable

Note: There is one cable in the box with the router.

Connection information

Later in the setup process you’ll need to configure the router to work with your network. A

Setup Wizard is available to help you through this procedure. Alternatively, you can configure

the router yourself using information that you can get from your computer or your ISP about

your current Internet connection.

The next page includes blanks for you to fill in and refer to later. To get the needed

information from your computer:

•Windows 98/Me: Open the Network control panel, select a TCP/IP entry, and click

Properties.

•Windows 2000/XP: Open Local Area Network Connection and click Properties.

•Macintosh®: Open the TCP/IP (or Network) control panel. 3

DSL or cable modem

Phone jack or

cable outlet

Host and Domain Names

Some ISPs use a specific host or domain name—like CCA7324-A or home. If you haven’t

been given specific information about host or domain names then use the following examples

as a guide:

•If your main e-mail account with your ISP is aaa@yyy.com, then use aaa as your host

name. (Your ISP might call this your account, user, host, computer or system name.)

•If your ISP’s mail server is mail.xxx.yyy.com, then use xxx.yyy.com as the domain name.

Account name:

Domain name:

If your ISP requires a login name and password (possibly because you have a PPPoE account),

fill in the following:

Password:

Service name: (if required by your ISP)

Note: The login name could be called a user name or account name by your ISP.

The login name is case sensitive. You must type it exactly as given by your ISP. For

example, c_jones is a different login name than C_Jones or cjones.

Fixed (or static) IP address

If you have a static IP address through your ISP, fill in the following information:

Internet IP address:

Subnet mask:

Gateway IP address:

DNS server address information

If you were given specific Domain Name System (DNS) server addresses, fill in the following:

DNS Server IP address(es):

...

Note: For example, a

valid IP address could

be 169.254.141.148.

...

Your ISP should have provided you with a summary sheet of all the information needed to connect your

computer to the Internet. Additionally, the NETGEAR Router ISP Guide gives the requirements for many

ISPs. If you cannot locate the information, you’ll have to contact your ISP.

Install the Router

After unpacking the box and locating the

configuration information, you’re ready to install the

router.

Note: You do not have to power down any

equipment to do this, but if you need to move

your computers (perhaps to get to ports in the

back), you may want to shut down the

computers before moving them around.

1. Locate the Ethernet cable currently going from

the DSL or cable modem to the computer that

you use to access the Internet.

Note: You must use this cable to connect the DSL or cable modem to your router

since this may be a special cable even though it looks like other LAN cables.

2. Remove this cable from the computer and insert that end into the Internet port

on the router. (See the label on the bottom of the router to locate the Internet port.)

3. Use the Ethernet patch cable that came with the router to connect the computer to one of

the four numbered Ethernet ports on the router.

4. Connect the power adapter’s cord into the back of the router and then plug the adapter

into a power source (such as a wall socket or power strip).

Note: If you want to connect other computers to the router, don’t connect them

now. Do that after you know that the modem/router setup works with one computer.

Check the setup

•The Test light turns on for a few seconds and then goes off.

Note: If the Test light stays on or blinks, go to Troubleshooting on page 11.

•The Power and Internet lights should be lit.

•The number of the port (if a computer is connected and

powered up) should be lit and may blink to show network

activity.

Note: If the connection is a 100 Mbps connection, the number is green. If it is a

10 Mbps connection, the number is yellow. If either the Power, Internet, or port

number light isn’t lit, go to Troubleshooting on page 11. 5

Cable/DSL Web Safe Router Gateway RP614

DSL or

cable

modem

Phone jack or

cable outlet

Configure the Computer to Work with

the Router and Restart the Network

Next, you make sure that the computer can interact with the router. To do this, you configure

the TCP/IP settings on the computer and then restart the network. How you do this depends

on your computer.

Windows Operating System

Normally, you leave the TCP/IP setup parameters at their factory default settings unless you

have a specific reason to change them. You should verify that the computer is set to ‘obtain an

IP address automatically’in the Network control panel.

Windows 98 or Me

1. Choose Settings>Control Panel

from the Start menu.

2. Double-click the Network icon.

3. Click the Configuration tab.

4. In the list of installed network

components, select the TCP/IP

entry for the computer’s

Ethernet adapter or NIC.

5. Click Properties.

6. Click the IP Address tab.

7. If not selected, select Obtain an

IP address automatically.

8. Click the Gateway tab.

9. Select and remove any IP Gateway

addresses that are listed.

10. Click OK and click OK again to.

close the Network control panel.

11. Go to Restarting the Network on the

next page.

Windows 98/Me

Windows 2000 or XP

1. Right-click My Network Place and

choose Properties.

2. Double-click Local Area Network

Connection and click Properties.

3. Select Internet Protocol (TCP/IP) and

click Properties.

4. Select Obtain IP address automatically

and Obtain DNS server address

automatically.

5. Click OK twice and click Close.

6. Go to Restarting the Network.

Macintosh Operating System

Mac OS®8.6 or 9.x

1. Choose Control Panels >TCP/IP

from the Apple () menu.

2. If not already selected, select Ethernet

in the Connect via list.

3. Select Using DHCP Server in the

Configure list.

4. Click the close box.

5. Click Save.

6. Go to Restarting the Network.

Mac OS X

1. Choose System Preferences from the Apple menu.

2. Double-click Network.

3. If not already selected, select Built-in Ethernet in the Configure list.

4. If not already selected, select Using DHCP in the TCP/IP tab.

5. Click Save.

6. Go to Restarting the Network.

Linux®or UNIX®Operating System

If you’re installing the router with a Linux-based or UNIX-based computer, see your system

documentation to set up TCP/IP networking to obtain IP addresses automatically using DHCP.

Restarting the Network

Once you’ve set up your computer to work with the router, you must reset the network for the

devices to be able to communicate.

1. Turn off (or unplug) the DSL or cable modem and router.

2. Turn on (or plug in) the DSL or cable modem and wait until the lights indicate that

service is established again (1–2 minutes).

3. Plug in the router and wait until the Test light turns off (10 seconds).

4. Restart the computer that is connected to the router.

Note: If the Test light stays lit, go to Troubleshooting on page 11. 7

Mac OS 8.6/9.x

Configure the Router and Test the

Connection

Now you configure the router to work with your DSL or cable connection. You configure your

router using Internet browser software such as Microsoft®Internet Explorer 5.0 or Netscape

Navigator®4.7 or later. You can either use the Smart Wizard or configure the router yourself.

1. Start a browser on the computer connected to the router.

2. In the Address or Location box, type http://192.168.0.1 and press Enter or Return.

Note: You may want to bookmark this address in your browser for handy access in

the future.

3. In the User Name box, type admin

4. In the Password box, type password

5. Click OK.

The router’s Setup Wizard page appears.

6. To have the Setup Wizard automatically configure the router, click Yes, click Next and

follow the instructions on screen.

To configure it yourself, click No, then click Next and continue with the steps listed here.

7. Fill in the form on the Basic Settings page. (Refer to page 4 where you filled in the

information previously.)

Note: Helpful information appears on the right side of the page to assist you as you

fill in the form. You may also find pertinent information in the NETGEAR Router ISP

Guide.

8. Click Apply to have your information sent to the router.

Test the Connection

1. Click the Test button on the Basic Settings page.

This should open a new browser window and take you to NETGEAR’s Web site

(www.NETGEAR.com).

Note: If NETGEAR’S Web site doesn’t appear, go to Troubleshooting on page 11.

2. Close the browser window showing NETGEAR’s success page.

3. Click the Logout button on the left navigation area.

Note: If you get asked about closing the browser window, click Yes.

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