NETGEAR R6400 User manual

Quick Start Package Contents

The box contains the following items.

In some regions, a resource CD is included in the package.

AC1750 Smart WiFi Router

Model R6400

Support

Thank you for purchasing this NETGEAR product.

After installing your device, locate the serial number on the label of your product and use it to

You must register your product before you can use NETGEAR telephone support. NETGEAR

recommends registering your product through the NETGEAR website.

For product updates and web support, visit http://support.netgear.com.

NETGEAR recommends that you use only the official NETGEAR support resources.

You can get the user manual online at http://downloadcenter.netgear.com or through a link in

the product’s user interface.

Trademarks

Any non‑NETGEAR trademarks are used for reference purposes only.

Compliance

For the current EU Declaration of Conformity, visit

http://support.netgear.com/app/answers/detail/a_id/11621/.

For regulatory compliance information, visit

http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134 USA

May 2015

Router

Ethernet cable

Power adapter

(varies by region)

1. Position the antennas.

Position the antennas for the best WiFi

performance.

NETGEAR recommends that the center

antenna be vertical and that you aim the

others outward at 45‑degree angles as

shown.

Note: The antennas are not detachable.

Attempting to detach the antennas will

damage the router.

2. Prepare your modem.

Unplug your modem’s power. If it has a

battery backup, remove the battery.

3. Connect your modem.

Plug in your modem. Put the battery back

in. Then connect the modem to the yellow

WAN (Internet) port on the router.

4. Power on the router.

The Power LED lights

amber and then turns

white when the router is

ready.

5. Connect a device.

You can use an Ethernet cable or connect

with WiFi.

You can also use WiFi to connect your WiFi

device to the router. To connect with WiFi,

use the WiFi network name and password

on the product label.

6. Log in to the router.

Launch a web browser.

NETGEAR genie displays.

If you do not see genie, enter

www.routerlogin.net in the address field

of the web browser. When prompted, enter

admin for the user name and password for

the password.

Follow the genie steps to connect to the

Internet.

8. Get the user manual.

You can get the user manual online at

http://downloadcenter.netgear.com or

through a link in the product’s user interface.

Router

Ethernet cable

Cable or DSL

Internet

Modem

Power

adapter

You can use this diagram to connect your router or follow the detailed instructions in this booklet.

7. Get free apps.

During the installation process, genie

prompts you to download two free apps:

• genie app. A personal dashboard that

lets you monitor, control, and repair

your home network.

• ReadySHARE Vault app. Enables

automatic continuous backup of a

Windows computer to a USB device

that’s connected to your router.

Ethernet cable

Computer

Front Panel

The LEDs and USB 3.0‑Storage port are shown in the following

figure.

For more information about the LEDs, see LEDs on page 2.

Rear Panel

The rear panel connections and buttons are shown in the following

figure.

LEDs USB 3.0-Storage port

Reset button Ethernet

ports 1–4

WAN

(Internet)

port

USB

2.0-Printer

port

Power

On/O

button

Power

connector

LEDs

The LEDs on the top of the router light to indicate router activity:

LED Description

Power • Solid white. The router is ready.

• Solid amber. The router is starting.

• Blinking amber. The ﬁrmware is upgrading, or the

Reset button was pressed.

• Blinking white. The ﬁrmware is corrupted.

• O. Power is not supplied to the router.

Internet • Solid white. The Internet connection is ready.

• Solid amber. The router detected an Ethernet cable

connection to the modem.

• O. No Ethernet cable is connected between the router

and the modem.

2.4 GHz WiFi • Solid white. The 2.4 GHz WiFi radio is operating.

• Blinking. The router is sending or receiving WiFi trac.

• O. The 2.4 GHz WiFi radio is o.

5 GHz WiFi • Solid white. The 5 GHz WiFi radio is operating.

• Blinking. The router is sending or receiving WiFi trac.

• O. The 5 GHz WiFi radio is o.

USB 3.0‑Storage

port

The USB 3.0‑Storage LED is for the USB 3.0‑Storage

port on the front panel. NETGEAR recommends that you

connect a USB storage device to the USB 3.0‑Storage port

and connect a USB printer to the USB 2.0‑Printer port.

• Solid white. A USB storage device is connected to the

USB 3.0‑Storage port and is ready.

• Blinking. A USB storage device is plugged in and is

trying to connect.

• O. No USB storage device is connected to the USB

3.0‑Storage port, or someone clicked the Safely

Remove Hardware button and it is now safe to remove

the attached USB storage device.

LED Description

USB 2.0‑Printer

port

The USB 2.0‑Printer LED is for the USB 2.0‑Printer port on

the front panel. NETGEAR recommends that you connect

a USB storage device to the USB 3.0‑Storage port and

connect a USB printer to the USB 2.0‑Printer port.

• Solid white. A USB printer is connected to the USB

2.0‑Printer port and is ready.

• Blinking. A USB printer is plugged in to the USB

2.0‑Printer port and is trying to connect.

• O. No USB printer is connected to the USB 2.0‑Printer

port, or someone clicked the Safely Remove Hardware

button and it is now safe to remove the attached USB

printer.

Ethernet ports

1–4

The LED color indicates the speed: white for Gigabit

Ethernet connections and amber for 100 Mbps or 10

Mbps Ethernet connections.

• Solid. A powered‑on device is connected to the

Ethernet port.

• Blinking. The port is sending or receiving trac.

• O. No device is connected to this Ethernet port.

WiFi On/O button

with LED

Pressing this button for two seconds turns the 2.4 GHz

and 5 GHz WiFi radios on and o.

If this LED is lit, the WiFi radios are on. If this LED is o,

the WiFi radios are turned o and you cannot use WiFi to

connect to the router.

WPS button This button lets you use WPS to join the WiFi network

without typing the WiFi password. The WPS LED blinks

white during this process and then lights solid white.

Install Your Router

Make sure that your Internet service is active before you install

your router.

¾To install your router:

1. Position the antennas.

Position the antennas for the best WiFi performance.

NETGEAR recommends that the center antenna be vertical

and that you aim the others outward at 45‑degree angles as

shown.

Note: The antennas are not detachable. Attempting to detach

the antennas will damage the router.

2. Prepare your modem.

a. Unplug your modem’s power.

b. If the modem uses a battery

backup, remove its batteries.

c. If your modem was already

connected to another router,

disconnect the cable between

your modem and that router.

Make sure that your modem is turned off and is cabled only to

the wall jack for your Internet service.

Modem

Cable or

DSL

Internet

3. Connect your modem.

a. Plug in, then turn on your modem.

b. If you removed the batteries, replace them.

c. With the Ethernet cable that came with the router, connect

your modem to the yellow WAN (Internet) port on your

router.

4. Add power to the router.

a. Connect the power adapter to the router and plug the

power adapter into an outlet.

b. Wait for the Power LED on the front panel to light amber

and turn white.

If no LEDs are lit, press the Power On/Off button on the

rear panel of the router.

Cable or

DSL

Modem

Internet

Router

Ethernet

cable

Router

Ethernet

cable

Modem

Internet

Power

adapter

Cable or

DSL

5. Connect a device.

You can use an Ethernet cable to connect a computer to the

router or you can use WiFi to connect a computer or WiFi

device to the router:

• For a wired connection, use an Ethernet cable (not

included) to connect your computer to an Ethernet port on

your router.

• To connect your computer or WiFi device to the router with

WiFi, use the WiFi settings on the product label.

Ethernet

cable

Modem

Cable or

DSL

Ethernet cable

Internet

Power

adapter

Router

Computer

6. Launch a web browser.

The first time that you connect to the router, the genie page

displays. Follow the genie steps to connect to the Internet.

If the genie page does not display, try the following:

• Close and reopen the browser.

• Make sure that your computer is connected to one of

the four Ethernet ports on the router, or that you are

connected to your router’s WiFi network.

• Make sure that the router has full power, and that its Power

LED is lit.

• If your computer is set to a static or fixed IP address (this is

uncommon), change it to obtain an IP address automatically

from the router.

If you still do not see the genie page, log in to the router so that

genie can detect your Internet connection.

¾To log in to the router:

1. Launch a web browser.

2. Enter www.routerlogin.net in the address field of the

browser.

A login window opens.

3. Enter admin for the user name and password for the

password.

The BASIC Home page displays. If your Internet connection

is not set up yet, genie automatically detects your Internet

connection.

WiFi Network Name and Password

The preset WiFi network name (SSID) and password (network key)

are unique to your router, like a serial number. Because the router

automatically uses WiFi security, you don’t need to set it up. The

WiFi settings are on the product label.

NETGEAR recommends that you use the preset WiFi settings

because you can check the product label if you forget them.

NETGEAR genie lets you change these settings. If you do so, write

down the new WiFi settings and store them in a safe place.

You can write the WiFi settings from your product label in this space

for easy reference.

WiFi network name (SSID):

Network key (password):

If you change the WiFi settings, write the new settings here for

easy reference and store this booklet in a safe place.

WiFi network name (SSID):

Network key (password):

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