NETGEAR Supernet User manual

SuperNet

Installation Manual

1. Connect to the Gateway

Getting to know your gateway

This chapter describes how to conﬁgure the Internet connection of your gateway and includes these sections:

• Gateway Front Panel

• Gateway Rear Panel

• Gateway Label

• Log In to Your Gateway

• View the Gateway Home Screens

• Join the Wireless Network

Connect to the Gateway

The gateway front panel has the buttons and status LEDs shown in the following ﬁgure.

Figure 1. Gateway buttons and LEDs

You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the gateway.

Gateway Front Panel

Power LED

Downstream LED

Upstream LED

Internet LED

LAN (Ethernet) LEDs

WPS button / LED

Wireless button / 2.4 GHz LED

5 GHz LED

Phone LED

Connect to the Gateway

Table 1. Gateway LED descriptions

LED Description

• Solid green. The gateway has 5 GHz connectivity.

•Off. The gateway does not have 5 GHz connectivity or the power is off.

Power

• Solid green. The gateway has power.

• Blinking green. Power-on self-test is in progress.

•Off. The gateway does not have power.

Downstream

• Solid green. More than one channel is locked (channel bonding).

• Blinking green. The unit is scanning for a downstream channel.

• Off. No downstream channel is locked.

Upstream

• Solid green. More than one channel is locked (channel bonding).

• Blinking green. The unit is scanning for an upstream channel.

• Off. No upstream channel is locked.

Internet

• Solid green. The gateway is online.

• Blinking green. The gateway is synchronizing with the CMTS of the cable provider.

• Off. The gateway is ofﬂine.

LAN (Ethernet)

•Solid green. The gateway detects an Ethernet device connected to the port and is powered on.

• Blinking green. Data is being transmitted or received on the Ethernet port.

• Off. The gateway does not detect an Ethernet device.

LAN (Ethernet)

• Solid green. The gateway detects an Ethernet device connected to the port and is powered on.

• Blinking green. Data is being transmitted or received on the Ethernet port.

• Off. The gateway does not detect an Ethernet device.

Phone

• Solid green. The gateway detects a phone connected to the port and is powered on.

• Blinking green. A phone is connected to the phone port and is in use.

• Off. The gateway does not detect a phone connected to the phone port or the phone is off line.

Button Description

WPS Pressing this button opens a two minute window for the gateway to connect with other

WPS-enabled devices.

Wireless On/Off Turn the wireless radio in the gateway on and off. The wireless radio is on by default. The

LED located below this button indicates if the wireless radio is on or off.

Connect to the Gateway

The rear panel has the connections and buttons shown in the following ﬁgure.

Figure 2. Rear panel connections and buttons

The rear panel includes the following connections, viewed from top to bottom:

• Phone port. Connect a telephone to this port using an analog phone line.

• Two Gigabit Ethernet LAN ports. Use these ports to connect local computers.

• Coaxial cable connector. Attach a coaxial cable to the cable service

provider connection.

• Power adapter input. Connect the power adapter unit here.

• Power On/Off button. Press to turn on power. Press again to turn off power.

• Reset button. You can return the gateway to its factory settings.

Press and hold the Reset button for over seven seconds. The gateway resets and

returns to its factory settings.

Gateway Rear Panel

Power adapter input

Ethernet LAN ports

Coaxial cable connector

Power On/Off button

Reset button

Phone port

USB port (optional)

Connect to the Gateway

The label on the gateway shows the PIN, login information, MAC address, serial number, SSID, and WPA key.

The range of your wireless connection can vary based on the physical placement of the gateway. The latency, data throughput performance, and notebook

power consumption of wireless adapters also vary depending on your conﬁguration choices.

For best results, place your gateway according to the following guidelines:

• Near the center of the area in which your computers operate.

• In an elevated location such as a high shelf where the wirelessly connected computers have line-of-sight access (even if through walls).

• Away from sources of interference, such as computers, microwave ovens, and 2.4 GHz cordless phones.

• Away from large metal surfaces.

• To reduce interference when using more than one access point, best practice is to use channel spacing between adjacent access

points (for example, use Channels 1 and 6, or 6 and 11).

Note: Failure to follow these guidelines can result in signiﬁcant performance degradation or inability to connect wirelessly to the gateway.

Figure 3. The label shows unique information about your gateway

Gateway Label

Position Your Gateway

Connect to the Gateway

You can log in to the gateway to view or change its settings.

The gateway automatically logs you out after ﬁve minutes of no activity.

To log in to the gateway:

1. On the computer that is connected to the gateway with an Ethernet cable, type http://192.168.0.1 in the address ﬁeld of your Internet browser.

A login screen opens.

2. Log in with the user name admin and its default password of password. The gateway BASIC Home screen displays when you log in.

The gateway home screens include a BASIC Home screen and an ADVANCED Home screen.

Note: To connect to the gateway, use a computer that is conﬁgured for DHCP (most computers are). For help with conﬁguring DHCP, see the instructions that

came with your computer.

View the Gateway Home Screens

Connect to the Gateway

When you connect to the gateway, the gateway dashboard (BASIC Home screen) displays.

Menus (Click the ADVANCED tab to view more)

Figure 4. NETGEAR genie BASIC home screen

The BASIC Home screen has a dashboard that shows the status of your Internet connection and network. You can click the sections of the dashboard to view

more detailed information. The left column has menus and an ADVANCED tab displays at the top that you can use to access more menus and screens.

The following options display on the BASIC home screen:

• Home. This dashboard screen displays when you log in to the gateway or select the Home tab.

• Cable Connection. This option displays the cable signal quality, the upstream power, the downstream power, and the connection status.

• Wireless. Select this option to view or change the wireless settings for your gateway.

• Network Map. Select this option to view the devices that are connected to your network.

• Voice. This option displays the voice status.

• ADVANCED tab. Click the ADVANCED tab to set up the gateway for unique situations such as when remote access by IP or by domain name from the

Internet is needed. Using this tab requires a solid understanding of networking concepts.

Dashboard (Click to

view details)

BASIC Home Screen

Connect to the Gateway

Note: Using the ADVANCED Home screen requires a solid understanding of networking concepts.

To view the ADVANCE Home screen, click the ADVANCED tab.

ADVANCED Home Screen

The gateway ADVANCED Home screen has a dashboard that lets you see the conﬁguration of your gateway and network at a glance. You can click any

of the sections of the dashboard to view more detailed information. The left column has the menus and at the top a BASIC tab displays that you can use to

access the basic menus and screens.

• ADVANCED Home. This dashboard screen displays when you click the ADVANCED tab.

•Setup. Set up the Internet connection, wireless settings, WAN, and LAN.

• Security. Block sites, block services, and set up email notiﬁcations.

• Administration. View gateway status, logs, and event logs, back up and restore the conﬁguration ﬁle, and change the gateway password.

• Advanced Setup. Conﬁgure advanced network features such as port forwarding, port triggering, Dynamic DNS, and UPnP.

• BASIC tab. Return to the BASIC Home screen. See BASIC Home Screen on page 12.

Connect to the Gateway

To join the wireless network:

1. Open the software that manages your wireless connections on the wireless device (laptop computer, gaming device, iPhone) that you want to connect

to your gateway. This software scans for all wireless networks in your area.

2. Look for your network and select it.

If you did not change the name of your network during the setup process, look for the default WiFi network name (SSID) and select it. The default SSID

is on the label on the gateway.

3. Enter the gateway password and click the Connect button. The default password is on the label on the gateway.

Join the Wireless Network

Connect to the Gateway

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