NetComm NB604N User manual

In this guide we’ll

run through how to

connect your router

so you’re up and

surﬁng in no time.

The simple guide to seing up your

Netcomm NB604N Wireless Modem Router.

Well, hello there…

Thanks for choosing Australian Phone & Internet as your

broadband provider. We’re really excited to have you on board.

The great news is your ADSL (broadband) account is now live! All you need to do is install your router

and connect your computer then you’ll be ready to start surﬁng the web.

We’ve done all the complicated work seing up your router so it’s just a simple maer of connecting

the right cables and turning everything on. We’ll run through that process step-by-step in this guide

to make is as simple as possible.

If you’re prey tech-savvy and want to use some of the more advanced features of your

router, further information can be found in the support section of the Netcomm website at

hp://support.netcommwireless.com/

If you can’t ﬁnd what you’re looking for in this guide or online, just call 1300 137 768 – our friendly

Aussie-based team are on hand to help.

Enjoy your surﬁng,

The Australian Phone & Internet Team.

What comes next

Geing to know your brand new router 3

The front panel

The back panel

Let’s get started 5

Positioning your router

Installing your router

Making a connection 7

Connecting with a cable

Connecting wirelessly

Seing up 9

How to log onto your router

Seing up your wireless network

Securing your wireless network

Changing your router access details

Re-entering your internet connection details

Troubleshooting 19

Glossary 23

NetCommWireless

Power DSL Internet Ethernet WLAN WPS USB

1 2 3 5 6 74

The front panel

The back of the router is where you connect everything, turn it on/oﬀ and also reset it. Here we’ll

explain what each of the ports, sockets and buons is, where they are and what you use them for.

1. Power Oﬀ – Router is not powered on

Red Router is starting up

Blue Router is operating normally

2. DSL Oﬀ – Router is not connected to an DSL service

Blue – Router is connected to an DSL service

Flashing – Router is connecting to an DSL service

3. Internet Oﬀ – Router is not connected to the internet

Red – Router is unable to connect to the internet with the current conﬁguration

details

Blue – Router is connected to the internet

Flashing – Data is being transmied or received via the internet connection

4. Ethernet

ports 1-4

Oﬀ – No device connected to the LAN port

Blue – Device connected to the LAN port

Flashing – Data is being transmied or received on the LAN port

5. WLAN Oﬀ – WiFi function is disabled

Blue – WiFi function is enabled

Flashing – Data is being transmied or received via the WiFi network

6. WPS Oﬀ – WPS function is disabled

Blue – WPS function is enabled

Flashing – WPS function is aempting to connect to a device

7. USB Oﬀ – No USB device is plugged in

Blue – USB device plugged in

Flashing – Data is being transmied or received from the aached USB device

Geing to know your

brand new router

910 12 14 15 1613

The back panel

The back of the router is where you connect everything, turn it on/oﬀ and also reset it. Here we’ll

explain what each of the ports, sockets and buons is, where they are and what you use them for.

8. Antenna WiFi antenna

9. DSL port Aach a telephone line with an active xDSL service here

10. WLAN Press this buon to enable or disable the WiFi function of the NB604N (this can

also be done via the control panel)

11. RESET Hold this buon down for 10 seconds or more to reset the NB604N to factory

defaults

12. WPS Press this buon to enable the WPS push-buon connect function

13. LAN

ports 1-4

Aach your devices by cable to these Ethernet (RJ-46) ports

14. USB Aach an external USB storage device to share content with connected devices

15. Power

(12V)

Power connector, connects to a DC 12V 1.5A power adapter

16. On/Oﬀ Turn the NB604N on or oﬀ with this switch

Let’s get started

We’ll take you through a step-by-step process of installing your router and both wired

and wireless connection.

Positioning your router

The position of your router can be important depending on how you intend to use it. You’ll need a

power point and phone socket nearby, and it should be close to your computer if you’re connecting

directly with a cable. If you plan to connect wirelessly it is worth considering where you place the

router in your house to get the best signal. Here are some tips:

• Place the router somewhere central in your house for the best signal coverage in each room.

In multi-storey homes, place the router on a ﬂoor that is as close to the centre of the house as

possible. This may mean placing it on an upper ﬂoor.

• Try not to place your router near a cordless telephone that operates at the same radio frequency

as your router (2.4GHz).

• Avoid placing your router near devices that may emit radio ‘noise’, such as microwave ovens.

• Also avoid dense objects that can inhibit wireless communication, including refrigerators,

washers and/or dryers, metal cabinets, large aquariums, metallic-based/UV-tinted windows.

Installing your router

Once you’ve worked out where you want to put your router it’s time to connect it. Before you do

make sure any devices plugged into your phone line (handsets, fax machines, cable television, back

to base alarm systems) have a central splier or ADSL ﬁlter/splier (you’ll ﬁnd this in the box with

your router) ﬁed between them and the telephone socket.

Step 1 Connect the power adaptor cable to the Power socket on the back of the

router and plug the adaptor into a power point.

Step 2 Plug the ADSL2+ ﬁlter/splier provided with the router into your

telephone wall socket.

Step 3 Next, take the telephone cable (RJ-11) provided and plug one end into

the ﬁlter/splier and the other end into the DSL port on the back of

your router.

Step 4 Press the On/Oﬀ buon to turn the router on and wait while the router

powers up – this should take about 60 seconds.

Step 5 Check that both the DSL and Internet LEDs on the front have lit up. If

they’re solid then your router is connected to the internet. If not please

refer to the Troubleshooting section.

Step 6 Now you can connect your computer with a cable or wirelessly.

Making a connection

Connecting with a cable

To connect to the internet/router with a cable follow these steps:

Step 1 Plug one end of the Ethernet cable (Cat 5e) provided into one of the yellow

Ethernet ports marked LAN 1 – LAN 4 on the back of the router and the

other end to the Ethernet port on your computer.

Step 2 Wait for the connection to be made – this should take about 30 seconds.

Step 3 Check the corresponding Ethernet LED on the front of the router

has lit up. If it’s solid then you’re connected. If not please refer to the

Troubleshooting section.

Step 4 Open your browser (e.g. internet Explorer/Firefox/Safari) and start

browsing the internet.

Connecting wirelessly

To connect to the internet/router wirelessly follow these steps:

Step 1 Enable WiFi on your device (computer/laptop/smartphone/tablet). The

wireless network on your router is already enabled by default.

Step 2 Scan for wireless networks on your device and connect to the network

name matching the one conﬁgured on your router.

Please note:The default wireless network name is NetComm Wireless*

Step 3 Enter the wireless security key (password) conﬁgured on your router when

prompted.

Please note: The default wireless security key is a1b2c3d4e5*

Step 4 Wait for the connection to be made – this should take about

30 seconds.

Step 5 Open your browser (e.g. internet Explorer/Firefox/Safari) and start

browsing the internet.

* To protect your privacy and prevent people you don’t know using your internet connection we recommend you change these

default seings. The steps to change your wireless network name and wireless security key can be found on pages 11-14 in the

section Seing up.

How to log onto your router

Once you’ve installed your router and connected to the internet we recommend you adjust some

of your seings. This can be done through the control panel. To access the control panel follow

these steps:

Step 1 Open your web browser (e.g. Internet Explorer/Firefox/Safari), type

hp://192.168.1.1 into the address bar and press the Enter/Return key.

You should see the control panel login (Fig. 1).

Step 2 Enter the login details and click OK.

Please note: The default User Name and Password are both admin*

You should see the control panel home screen (Fig. 2).

Use the le menu to access all the seings on your router. On the following pages we’ll explain

how to change your network name, enable wireless security and change the password that allows

administrator access to your router seings.

For information on the more advanced features and seings please download the full user manual

from hp://support.netcommwireless.com/

* To protect your privacy and prevent people you don’t know using your internet connection we recommend you change the default

seings. The steps to change your router access details can be found on pages 15-16 in the section Seing up.

Seing up

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