NetComm NF5 User manual

NF5 VOIP Setup

Guide

(for iiNet)

Configuring your NF5 for VOIP Service

The following steps will take you through the process of setting up your VOIP connection.

Step 1: Checking Computer Network Settings:

You will need to connect your computer directly to your VOIP device (modem, or ATA) and set

the network connection on your computer to obtain an IP address automatically. Please follow

the instructions appropriate for your operating system below:

Below are the instructions for setting Windows XP to obtain an IP address automatically for

your ethernet connection:

1. Click on the Start Menu, and go to “Control Panel”.

2. Click on “Network Connections”.

(If you only see "Network and Internet Connections", open that first, and then click on

"Network Connections".)

3. Right click on “Local Area Connection” and select “Properties”.

4. Double-click on “Internet Protocol”.

5. Select "Obtain an IP address automatically", and "Obtain DNS server

address automatically".

6. Click “OK”, and then click “OK”(or “Close”).

Below are the instructions for setting Windows Vista to obtain an IP address automatically for

your ethernet connection:

1. Click on the Start Menu, and go to “Control Panel”.

2. Click on “Network and Sharing Centre”.

(If you only see "Network and Internet", open that first, and then click on "Network and

Sharing Centre".)

3. Click on “Manage network connections”(on the left hand side of the window).

4. Right click on “Local Area Connection” and select “Properties”.

5. Double-click on “Internet Protocol Version 4 (TCP/IPv4)”.

6. Select "Obtain an IP address automatically", and "Obtain DNS server

address automatically".

7. Click “OK”, and then click “OK” again.

Below are the instructions for setting Windows 7 to obtain an IP address automatically for your

ethernet connection:

1. Click on the Start Menu, and go to “Control Panel”.

2. Click on “Network and Sharing Centre”.

(If you only see "Network and Internet", open that first, and then click on "Network and

Sharing Centre".)

3. Click on “Change adapter settings” (on the left hand side of the window).

4. Right click on “Local Area Connection” and select “Properties”.

5. Double-click on “Internet Protocol Version 4 (TCP/IPv4)”.

6. Select "Obtain an IP address automatically", and "Obtain DNS server

address automatically".

7. Click “OK”, and then click “OK” again.

Below are the instructions for setting Windows 8 to obtain an IP address automatically for your

ethernet connection:

1. In Windows 8 Desktop view, move your cursor to the lower right; select Settings, and

then Control Panel.

2. Double-click Network and Sharing Center.

3. From the list of tasks on the left, click Change adapter settings

4. For a wired network connection, right-click Local Area Connection, and select

Properties.

5. From the Networking tab, make sure Internet Protocol Version 4 (TCP/IPv4) is

checked, and then click Properties.

6. Select "Obtain an IP address automatically", and "Obtain DNS server

address automatically".

7. Click “OK”, and then click “OK” again.

Below are the instructions for setting Mac OS X to obtain an IP address automatically for your

ethernet connection:

1. Click on the Apple Menu, and go to "System Preferences".

2. Click on "Network".

3. Click on “Ethernet” or "Built-in Ethernet".

4. Click on the "Configure" drop-down box, and select "Using DHCP" then click

"Apply".

Step 2: Configuring your VOIP settings:

Troubleshooting Tip

One sided VOIP calls may be an indication of a missing or misconfigured port forwarding rule.

1. Navigate to http://192.168.20.1 in a web browser, using “admin” as both the

username and password.

2. If you have been asked for First-time Setup Wizard, choose “No thanks, take me to the

Basic interface.”

2. From Basic Interface select “Switch to advanced view” from the bottom of the page.

3. Select the Service Domain option from the VoIP Settings and Configurations menu.

4. Please choose WAN if you are using WAN connection or Mobile Broadband if you

are using a 3G/4G Connection.

5. Enter the following details as given to you by iiNet, your VoIP Service Provider.

*sip.state.iinet.net.au or as directed by iiNet

VoIP phone number provided to you by iiNet

or as otherwise directed by iiNet

iiNet VoIP account password.

*sip.state.iinet.net.au or as directed by iiNet

Enable/disable as per iiNet’s instructions

*sip.state.iinet.net.au or as directed by iiNet

SIP Setting Details

Display Name

VoIP Account Phone Number as provided by

iiNet.

User Name

VoIP Account Phone Number as provided by

iiNet.

VoIP Account Phone Number as provided by

iiNet or as otherwise instructed by iiNet.

VoIP Account Password as provided by iiNet.

Domain

*sip.state.iinet.net.au or otherwise directed by

iiNet.

Registrar/Proxy Server

*sip.state.iinet.net.au or otherwise directed by

iiNet.

Use Outbound Server

Enable or Disable according to your VoIP

account type. If you are unsure consult iiNet.

Outbound Proxy

*sip.state.iinet.net.au or as otherwise directed

by iiNet.

*The corresponding SIP Proxy domain names and IP addresses for each Australian state are

listed below. The domain name or the IP address can be used as the SIP proxy or domain name.

State

SIP Proxy/Domain

Name

IP Address

Western Australia

sip.wa.iinet.net.au

203.59.49.5

New South Wales

sip.nsw.iinet.net.au

203.55.231.194

Victoria

sip.vic.iinet.net.au

203.55.229.194

Queensland

sip.qld.iinet.net.au

203.55.228.194

Tasmania

sip.tas.iinet.net.au

203.55.229.194

Northern Territory

sip.nt.iinet.net.au

203.55.229.194

6. After entering all required fields click on the “Save” button.

7. Check the Status at the bottom of the page. The status should change to “Registered”

if all the settings entered are correct and you have a current connection to the internet.

8. Check for a dial tone on your phone handset. The VoIP account should now be active and

you should now be able to make and/or receive VoIP phone calls (depending on the type

of VoIP account you are using).

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