NEC Xen Master User manual

NEC

digitol

telephone

userguide

XenDigitalTelephones .

........

xcn Protessional

t6 line displav

with 16DSS/BLFOne

TouchKeYs

2. Linekeys^eatureAccess

(eys

3. Dialpad/DedicatedFunctiot (eys

ri. Microphone

andMictoPhoneLED

6. LargeLED

(360'vhual RingIndicaio!)

7. AlphanumeicDisplay

!o- Builtin Headsei

Jack

xen Talk8lin6 non display {""1:"{s:

Xen

Exec15line display

<a;o;o.

121X"":""

Xe,,6

Ceneral

In{ormation

Answeringcalls

Makingcalls

Microphone

Conirol

Handsfreecalls

Placingacallon

Hold

Accountcode

Forced/Verified

DIsAPassword

ACD/UCD

Volumecontrol

tuogramming

IeatureAccess

Keys

oneTouch

Keys

Chatacter

EntryCodes

TableofContents

TransferrinoCalls

Conference

Call

Paik

- System

Staiion

Busy/NoAnswer

outside

callDialling

option,

, .*XXffi

callPickup

Paging

Background

Music

callFovarding

calltorwarding

Destination :

customised

Message

Stalion

outgoing

Lockoul -,

Accouni

codeEntry I

Quick

EntryCuide

Quick

Reference0rride

Pages6 - 7

Pages

rrr

- 15

$D Indications

Heldcall

- You'lelelhone

Heldcall

- otherielephone

callin progress

xold

recall

lncom'ng

irt€rcorn,

TIELite

orDIDCall

MessagelromAitendant

DNDSet

slowrlashing

Red

steadyCr€en

sleadyRed

hlemiitent

Flashingcieen

Rapid

FlashingRed

slowflashingCreen

slowflashingRed

Iamp status

sieadyRed

FlashingRedconf

LED

General

Infotmation

Thefollov,/ingshould

beconsideredwhen

reviewing

ihis

User

cuide:

- Instruclionsare

provided

tor

ihexendigitaltelephones

(DTU-type).

when

usingaRanger

seriesdigiialtelephone

(ETU-tyPe),

notethataNs:answet

TR}:Transler,

sPxR:speaket,CN!:conI,

INC:F€a{ure,

INDJSPD=nedial.

r Alloperational

instructionsassume

PrimeLinePickup

isassignedtointercom

dialtone,

RingingLine

PreferenceisassignedtoalltelePhones,acall

Appearance

andcallAriival

keyhasbeenassigned

toalldigitaltelephones

andonly

asingleienani

hasbeenassignedinihesystem.

- Allaccess

codeslisted

aresiandard;sornernayvary

basedonsysten

assignment.

Pleaseconsult

your

authoiised

NEcDealerfotlhe

accesscodes

applicable

toyour

system.

r Access

iomanyI€atuies

isbasedonsysiem

assignmenis.

Notallfeatures

maybe

availablefrom

your

lelephone.

r lelephones

equippedwith

displayswillplovide

usefulcall

ptocessing

informaiionsuch

asdigiisdialled,

recallindicaiions,

featureconfirmation,

eic.xendigital

ielephones

(DTU-type)

alsoshow

featuresaccessible

byihe

softkeys.

lntemillenlFlashing

Red

Intemillent

FlashingRed

slowFlashingRed

::'

Heldcall

-2

AnsweringCalls

RingingCalls

r tiftHandset

r Converse

Note:whenassisnedlhedelayedringing

feature,inconinqcallswilltitsl ringata

primarystation.

fthe callisunanswered

afterapreprogrammedtine intewal,callswill

alsoringattheassigredsecondaiy

statior.

RingingcaUs

AcallArriva:

Key

- tift handset

r Convelse

Note t: ACallArival keynust beassigned

to appearandnng al aLinex€y/Ieature

Note2:AcallAppe.rance

keynust beavailaueioatsweran

incomingoutsidecall.

Voice

Announce

calls

r tnswe microphone

(MIc)tEDislit

r Adiust

sDealcrvolumelorYas n€eded

- Respond

handsfree

Note:Thehands€t

naybeusedalanyiimeduing

theconversaiion

camp-on

(call

waiting)

Receivecamp-on

tonewhileon

anothercall

- Replacehandset

to disconnect

presentcalloR

pressllold and

press

the

Hookswitch

toconverse

withsecond

Party.

CallAlert Notification

Withacall

inprogress

r ReceiveCall

AlertNotification

- PressHold,converse

withsecond

paty

lilaking Calls

Inlefnal calls

r Lifthandset

- Dialstation

numberor"9" foytheattendant

(orreception)

pressFealureAccessxeyoronefouch Key

programmedfor

DirectStation

Sel€ction

r Voiceannounce

afiertone

burstorwaitforringing callio beanswered.

Noter:When

callingadigilallelephote,

diallingIalterihestation

nunber\rillchange

ringingtovoiceor

voiceioringing.

Note

2:Tadnecllyaccessa

pe$onalvoicernailboxon

thexenMailsysien,dial

after

dialling

thestalionnumber.

oulside

Calls

r tift hdndset

r Dialtrunkaccess

codei.eo

pressidleoulsidetine xey

r Dialielephone

number

r converse

PreseiDialling

r Dialthedesired

number

r Lilt

handset

r convene

Lastco/PBx

Number

Redial

r Lifihandset

r PressRedial

- DialtastNumber

Redialcode

r converse

spe€d

Dial-Using

TheRedial

(LNR/SPD)

key

r tift handset

- PressRedial

GNR/SPD)

and

dialspeedDialMemory

location:

station

speed

Dial 80-99

System

speed

Dial oo-79

press

leatureAccess

*eyorone

TouchKey

programmed

for

stalion

speedDial

r Converse

speed

Dial

- using

The

softkeys

- PressihesYs.orsrA.softkev

(A)

(system

orslation

speedDial

lespeciively)

Conlinued

Page

- Press

the

orDOWN

softkey

(6), repeatedly

untilthe desired

name/nurnber

isdisDlaved_

r To

alphabetically

(optional

step):

Press

the

dialkeyshowing

thelint ietter

ofthename

io bedialled

coniinue

io.press

ihisdlall.ey

unrilthe

deslred

lefler

isdisplayed

_ -,press,r

dlsptaythe

tirst

match

correspondjng

the

chosenleiter

r Lllthanclsel

dial

the

displayed

ndme/numDer

Trunk

Queuing

Afier

didllingtrunk

dccess

codeorpressing

dbusyLine

Key

and

receiving

linebusy

indication:

- Dial

irunk eueue

setcode

- Replace

hanclsei

Note:

When

alineis

avajlabte,yourietephone

wiltring:

lifihandsetand

ptace

calt.

Microphone

Control

- Press

leafure

- DialMIC

On/Off

coder

Noie

r:Lit

MICtEDindicates

MICon

Note2:

MIcoN/ort key

rnaybe

assjgnedroaFeaiureAccess

Key

orOneTouch

(ey

Igli ?1!1l{k19.gl.Fdi"l,drhe,

than

handsrree.

rhe

h"ndser

microphone

nured

andthe

MIcllD wrllflash

Handsfree

Calls

- Press

Speaker,IED

Iights

r Ensuye

MICIED

islit

r Hace

intemal

oroutside

call

E Convetse

r Press

Speaket

todisconnect

call

[ote: Ihehandsetmay

beused

aianyrime

dudnqrne

conversahon.

roresume

Iandsfree

operation

oriornonitor

acatt,

press

Spe.Ier

(LrD

tjghrs)

andreptace

hanrtser.

Placing

ACall

Onllold

Non-Exclusive

Hold

Wiih

acallinprogress:

r Press

Hold

Placrng

Acall

0nHold

(continued)

Exclusive

Hold

With

acallinprogress:

r PressFeature

- PressHold

Note

r: ToFrrieve

aheld

call,preslhe

fldshrnq

Lrne

Key,callAppeara.ce

reyor

Con,

key

{for

lnle,nalcalls)

Note,2:

callonNon+xclusive

Hotd

(an

be,er eved

fromany

drgiral

tetephone

wrrhrhe

held

I'neappealance

orcallAppearance

key.

Note

3:Afts aprepogranmed

rime.

lhe

hetd

caltsrltrecal ro

the

onainarind

srauon.once

areca

cond.lron.

Erctusivety

Held

calts

canbe

revievio

Jron.anv

srdronkllh lhe

hetdtine

apoea,ance

callAppearancekey.

Traasferring

Cails

Using

Manual

Dial Using

Direct

Siation

with

callin

progress Selection(DSS)

-. Press

fransfer Witha

callinprog.ress

r Dialsiation

number r press

Transtea

r Announce

call

(optional) r press

programmedDss

- Replace

handset r Announci

call

(optional)

_r Replacehands€t

l'loler:Ifthecalled

starjonrsbusy.

reptace

handser

,ojnjriare

acamp-on.

Unanswerert

canp-ons

andunscieened

tdnsrers

wjttrecallro

th€

aiienddnr

tetepione.

A{re,

aruw{ing_,he

r(all, p'€ssinsreatue

86wr

ransfe,

rhe

callrorhi personatvoice

mailbox

ofthestatioo

numbe,d,alled

loo:;

i:Jo reiumtotheonsinalpany,

press

llashins

rine(ey. callAppealance

key

Note

Fe.tur€

Access

xeyorone

TouchXey

maybeassigned

forDSs.

Nole

r,:Toiransfer

acall

direcUytoapersonatvoice

naitbox,

dial

afte!

dialljngthe

ConJerence

with

acallinprogress

- Press

Conf

second

call

(internal

orextehal)

to eslablishconlerence

ove

procedurelo

add

anaddiiionalpany.

(Max, outsidepartiet_

ruised

confer4ce

maybe€siablished

bypress'ng

rhe

confkey

agair,

nfterthe

conferenc!has

beenestdblisheii.

Thepafiiesn.f

i""ti""-"r".i""!i,Jii

Drivate.

Pressihe

flashinoConfkevtor-.turnr;rh..".."^.-^"

private.

Pressihe

flashins

contl"v r. ."turn

t" tt" ionuul,"i.,.

Iot€: Ifthe

dialledcall

park

locarionis

!usy,dialanorher

cal park

Iocalion

(o-9)

CallPark

- System

Set

Wthacall

inprogress

- PressTEnsfer

- Dial

Call

parkset

code

r Dial

Callparklocation

o-9

r Replace

handset

Retrieve

From

anystation

- tifi handset

r Dial

CallPark

Retri€val

code

r Dial

CallPark

Location

o-9

- converse

Withacallinprogressi

- Receive

toneoverride

signall

PressHold

When

cdllingabusy

digiial When

bothtelephones

areidle

ielepione originating

telephone

rings

r DialAulomdiic

Callbdck

codeo - Lilthandset

r Replace

handset - Callisplaced

automatically

Slation3usy/No

Answer

Options

AuiomaticCallback

Set

Callback

Request

sel

When

callingabusy

unanswered

digitaltelephone

r DialCallback

Requestcode

r Replace

Handset

Receive

displayand/or

!eature

tEDmessage

indicaiion

r Li{thandset

r Dial

#;requestoriginator

aulomatically

called

- Repeataboveprocedure

respondtoaddilional

m€ssages

Note:

callbackmesdqes

areautomatically

cancelledoncetheoriginatjng

stat'onis

called.

Tone

Override

Set

Whencalling

abusydigiial

ielephone:

- DialTone

Ovefiidecode

sendtone r converse

wiihsecond

pa y

- Wait

forsignalled

party

toanswer

llfhandsfree,avisual

indicationonly

(*) willbe

provided

onthe

telephone'$

display.

Note:

AnovenideTonewill

besenteachtjme

"*" ispressed_

Station

Busy/No

Answer

Options

(continued)

Step

Call

When

calling

busytelephone

r Dial2

toadvance

thenext

station

number

inthat

ro,s

group

Voice

Over

O:iginale

When

calling

abusy

telephone:

- Dial

Voice

Over

code6

I Announce

message

Answe. whispetpage

with acallin pyogyess: with; calli; progress:

- Receive

Voice

Over - Receive

Voice

Over

announcement cnnouncemenr

-r PressIlold r press

Feature

r Converse

withVoice

Over r Dial

originator r Conversewith

Voice

Over

r Press

Answetkey

toaltemate originator

whilemonitoring

betweenparties first

call

r press

Fealure

- Dial65

r Converse

withfirstcaller

while

l:;I:1,#

u"n"

o""'

NoterThe

Wh'sperPage

Acces

Codemaybeassignedro

aFeature

Access

Keyor

One

Outside

CallDialling Options

Save

ERepeat

Savl Repeat

Wilhanoriginating

oulside tift handset

callin progress: - press

Redial

- PressIeatute - Dial#;siorednumber

r Dial

9; callednumber

isstored dialled

- Replace

handsei

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