NEC MLC User manual

Table of contents

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Multi Line Client

MLC

Softphone

Topics

•Softphone Launch activation & setup

•Headset setup

•Call forward business rules

•Outbound calling

–Enter call number

•Incoming calls

–Incoming calls

•Call history

•Voicemail setup and use

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MLC Softphone Activation

Multi Line Client (MLC) is the softphone client

Once started Select “Activate”

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MLC Activation Code

Enter activation code as

given to you via the

telephony team

Successful activation

Next, Click “yes” to update

settings

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MLC Login

Enter extension

number and

extension

password and

press save

Extension ready to be setup

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MLC Headset setup

Bottom right icon tray

1.Have your headset connected to your USB

port of your laptop

2.Right Click on the Speaker icon

3.Left click on Playback Devices

4.Right click Headset icon

5.Left click on Set as Default Device

6.Press OK

7.Headset is now setup. This is a one time setup for your

headset

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MLC Headset setup - continued

1.The Mic button needs to be RED

to ensure the Microphone on your

headset works

2.To mute your call so the caller can

not hear you press the Mic button,

the red light turns off, the caller will

not be able to hear you.

3.For the caller to recommence

hearing your conversation press

Mic again the red light will turn on

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Laptop setup –In Coming Call Ringing Device

1.Click on the Option Cog

2.Click on the Ring Device down

arrow to select either your

Headset or laptop as your

incoming call ringing device

3.Click save once you have

selected your preferred option

When you press the AUDIO SETTINGS button you get the

following window. This allows you to select one audio device

for ring tone, usually your laptop speakers and a different

device for Audio ( speech)

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MLC Headset

Please ensure your headset is fully charged to

ensure it works correctly. It is charged via the wired

USB connection.

The Headset can be used in a wired mode or

Bluetooth mode.

All incoming calls will ring via the headset

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Voicemail setup

1. Dial 98900 and press the speaker button

2. Your default password is 0000

3. You will be requested to select a new password

(from 4 to 16 characters)

4. Follow the instructions on the phone

5. Once complete your voicemail is setup