NEC Xen Master User manual

NEC

XenIPK

Digital

Telephones

Dterm

Seriesi I linedisplay Dterm

Seaesi 16line

{LED)

display

Dterm

ser:esi 16line

{LcD)

d:splay

8. On€TouchKeys

9. Handset

10.Built-inHeadsetJack

11.SoftKeys

12.DirectoryKey

(DlR)

13.Message

Key

(MSG)

14.MicrophoneKey

(MIc)

DtermSeriesi t6 line

display

with 16DSS/BLFOneTouch

Keys

1. Speaker

2. LineKeys/FeatureA€cess

Keys

3. Dial

pad/Dedjcated

FunctionKeys

5. VolumeControl

6. LargeLED

7. AlphanumericDisplay

(LCD)

)€,^R

::tgrgK

GeneralInformation

AnsweringCalls

Making

Calls

Microphone

Control

Handsfree

Calls

Placing

acallon

Hold

transrerflngLa s

Conference

Bridge

Call

Park

- System

StationBusy/NoAnswer

Table

ofContents

outsidecallDiallingoptions-.a:r€mfrjjJ-E;sfdl

CallPickup

Paging

BackgroundlMusic

callForwarding Pages11-12

Call

Forwarding

Customised

Mes5

setRelocation

Station

Outgoing

AccountCode

Fo Pages

-14

DISAPassword

ACD/UCD

VolumeControl

Programming

Feature

AccessKeys

OneTouch

Keys

Speed

DialNameInput

Quick

EntryGuide

Quick

ReferenceGuide

Pages2

- 3

Pages15

-'16

Pages17

- 18

Pages

-20

Generallnformation

Thefollowing

shouldbe

(onsidered

whenreviewing

thisUsercuide:

r Instructionsare

provided

for

theNECXenIPKdigitaltelephones

(fterm

Seriesi).

- Allop€rationalinstructionsassume

PrimeLin€Pickupisassigned

intercom

dialtone,RingingLinePreferenceis

assignedto alltelephones,

aCallAppearance

andCallArrivalkeyhasbeenassigned

to alldigital

telephonesandonlyasingletenanthasbeenassignedinthesystem.

r Allac(esscod€slistedarestandard;somemayvary

bas€donsystem

assignment.

PleaseconsultyourauthorisedNECDealerforthe

accesscodes

applicableto your

system.

r Access

to manyfeaturesisbasedonsystemassignmenls.

Notall{eatures

maybeavailablefrom

yourtelephone.

- Digitaltelephonesareequippedwithdisplays

to provide

usetulcall

prorcssing

informationsuchasdigitsdialled,recallindications.feature

conJirmation,€tc.

XenIPKdigitaltel€phonesalsoshowfeaturesaccessible

bythesoftkeys.

E+!!,aaaaaaaaaaaaaaaarGlryry*irt-,

.. ..

ncomingCaI

HeldCall

-Your

DNDset

callFoMardset

Callback

ReqLen

Incomingcalls

{CO/PBX,

DITorANA)

Incomingintercom,

TIELineorDIDCall

IV€ssaqe

lromAtt€ndant

VaicemailMessage

RapidFlashinqRed

SlowFlashingGreen

SlowtlashingRed

IntermiltentFlashingRed

IntermittentFlashingRed

SlowFlashingRed

re'

H€ldlntercomCall

IVlicrophoneOn

HandsetMuted

ConfLEDFlashingRed

MlcLED

Steady

Red

MicLEDFlashingRed

l:D:ndications

othertelephone

HoldrecaI

Answering€alls

Ringingcalls

r LiftHandset

Note: WhenassignedthedelayedringingJealure,incoming

callswillfiln rlngata

primary

staiion.lfthecallisunansweredaiiefa

preprogrammed

time

interval,

calls

willalso

rinqattheassiqnedsecondarystation.

3:rgirg Calls

ToA Call

Arrival

Key

r Lifthandset

Note1:ACallArrival

keymust

beassiqnedtoappearandringataLine

Key/FeatureAccessKey.

Note2:ACallAppearancekeymustbeavailabletoanrweranincoming

outsidecal.

VoiceAnnouncecalls

r Receive

(amD-on

tone while on a

r Replacehandset

to dkconnect

present

callOR

press

Holdand

pressthe

Hookswitch

to conversewithsecond

party.

callAle* Notification

Withacallinprogress

r ReceiveCallAlert

Notification

- PressHold,converse

withsecond

party

Note

'l:Thesecondcallmaybe

placed

onhold

jfthelineappearanceisassign€d

ifa CalAppedrance

keyisavailabb

Note2: Press

flashingLineKey,callAppearance

keyorconfkeytoreturntoth€

firstcall.

r Respondhandsfree

Note: The

handsetmaybeused

Camp-or

(Ca:l

Waating)

Making

€alls

Internal

Calls

- Li{rhandset

- Dialstation

number

or9for theattendant(or

reception)

press

Feature

Access

Key

orOne

Tou.h

Key

programmedfor

Direct

Station

5election

r Voi(e

announce

aftertone

bursrorwait forringing

to beansw€red.

Not€r: When

calling

adigita

Itel€phone,

diallinq

I after

the

stationnumber

wiiJ

changerjnging

tovoice

orvoice

toringing.

Note

2:Todifectly

access

apersondlvoice

maitbox

ontheXen

Maitrstem,press

Message

ordial

7aftef

diainqthe

narionnumber.

Outside

Calls

- Lifrhardset

- Dialtrunk

accesscode

i.e0

press

idleOutside

tine Key

- Dialtelephone

number

r converse

Preset

Dialling

r Dialthedesired

number

- Lifthandset

-t converse

LastCO/PBX

Number

Redial

r Lifthandset

- PressRedial

r DialLasiNumber

Redial.od€

SpeedDial

- Usingt,re Redialkey

r Ljfthandset

r PressRedialand

dialspeed

DialMemory

Location:

Station

speedDial 80-99

System

SpeedDial 00-79

press

FeatureAc(ess

keyorOneTouch

Keyprogrammed

for

StationSpeed

Dial

Speed

Dial

- Using

The

Soltkeys

- Press

the Sys'or STA.

Sofrkey

( 0 )

(System

or Station

Speed

Dial

respectivety)

-! Press

theUp

orDoWN

softkey

{0 ),r€pearedty

unrit

rhedesired

namehurnber

disptayed.

- To

alphabeticalty(optionatnep):

Press

thediatk€y

showing

thefjrsttett€r

o{rhename

to bediafied

Continu€

topress

thisdjat

key

untitth€desired

terter

disptayed

Press

* to display

thefirstmatch

corresponding

th€chosen

tetter

- Lifthandset

todiatrh€

disptayed

name/numb€r

Trunk

Queuing

Aft€r

dia ingrrunk

access

code

orpresring

abusy

Line

Keyand

receiving

atine

- DialTrunk

Queue

set€ode

- Replace

handset

Note: When

alineis

avaitabte.youftelephone

rinq:tift

handseiand

place

call.

lVlicrophone

Control

- Prese

MtC

r Press

Feature

r Dial

MICOn/OFf

code

Note

1:Lit

LltCLED

indicates

MICon

Note

2: MIC

ON/OFF

keymay

beassigned

10aFeature

Access

Key

orOne

TouchKey

Note

3:lftalking

onhandset

fatherrhan

handsfre€,

thehrndset

microphone

mut€d

andtheMtC

LEDwiliftash.

Handsfree

Calls

- Press

Speaker,

LEDlights

r Ensure

MtC

LEDistit

- Placeinternalor

outside

call

- Press

Speakerto

disconnect

catl

Note: The

handset

mayb€

usedatanytime

during

theconversaiion.

Toresume

handsfree

operation

orto monitor

acaJJ,press

speaker

(LED

ljghts)

and

reptacehandset

Group

Listening

Withacallinprogress

via

thehands€Vheadset:

- Press

Speaker,

thenthetED

Lights

r Conve6e.

Conversation

k h€ardover

thespeaker

andthehandse?headser.

Onlythe

handsevheadset

may

beused

io;espond.

- Press

Speakerto

cancelthe

Group

Listening

mode

Note: When

switching

fromcroup

Linenjnq

modetotheHandsfree

Mode,itis

r€commended

thatthe

Microphone

belurned

off.

Placing

ACallOnHold

Non-Ex.lusive

Hold

Wjthacallinprogress:

r Press

Hold

Exclus:ve

llold

Withacallinprogress:

Note l: Toretrieve

aheld

call,

prcss

the

fldshiling Line

K€y,

CallAppearance

Keyof

Confkey

(fof

internalct

- Press

Hold

Note2:aa orNon txcus,velo,o

("1be refireved

fiom

anyoigira.

-eepnorc

wirh

theheld

lineapp€aranceor

CallAppearance

key.

Note

3:A{terapfeprojlrammed

rime,

theheldc.ttwitt.e.a

tothe

origjnatinq

station.Oncein

arecallcondltion,

ExclusivelyHeld

callscanbe

retrievedfrom

anynaiionwith

theheldJineappearance

CailAppearan.e

key.

Transferring

Calls

UsingManual

Dial

Withacallinprogress:

- Dialstation

number

r Announ€ecall

(optional)

- Replacehandset

UsincOirect

Station

SeleAion

(DSS)

With

acallinprogress:

- PressTransfer

- Pressprogrammed

DsS

- Announ(e

call

(optional)

- Replace

handset

Note

1: lfthecall€d

stationisbusy,replaceh.ndset

toiniiiaie

acamp€n.

Unansweredcamp-onsand

unscreened

transferswiltreca

totheattendant

telephone.

A{teranswefingthe

recall,

pressing

Feature

86wlttransferthe

calltothe

pelsonalvoke

mailboxofthe

stationnumber

dialled.

Note2:Toreturn

totheodginal

paty,press

flashingLine

Key,Ca

Appearance

keyorconfkey.

Note

3:A Feature

AccessKey

orOneTouch

Keymaybe

assjgned

forDSS.

Note

4:To

transfer

acdlldirectiyto

person.tvoice

mailbox,

press

Message

ordialT

after

dialling

thestation

number.

Conference

Witha€allin

progress:

r Press

Conf

r Place

second

catt(internat

orerernal)

rAnnounce (onferen€e

- Press

Conftoestablish

conference

Note1:Repeat

above

procedure

addanadditionatpdrty.(Max

2oltsidepa.ties).

Note

2:Anunsupetuised

conference

maybeestablished

pressing

the

Confkey

again,

after

lheconfefence

has

beenestabtished.

Thepaftias

maycontinue

converse

pivate.

press

theltashinq

Conf

keytoretum

rothe

conversation.

Conference

Sridge

Tomake

acall

usingaconlerence

Bridge:

r CallaConterenceBridge

err€nsion.

rWhen thevoic€prompt

isheard,

enterthepassword

and

press#.

r sta( theconference

(all. ,

5t€rta.confer€nce

(allfrom anincoming

outside

usingan

Automaled

Attendant:

r Callan

outsidetine

thatisanswered

byanAutomated

Attendant.

- Dialthe

extension

of theConfer€nce

Bridge.

- When

thevoke

prompt

isheard,

€nterthepassword

and

press

r Starttheconfer€necall.

Startaconfer€ncecalllromanoff-pr€mise

location;

r Callaline

thatisdirected

to the

Conf€renceBridge.

rWh€n thevoi(eprompt

heard,enterthepassword

and

Dress#.

r staatthecon{erence

call.

startaconferenc€

callfrom

anincoming

outsideca

usinganAttendant:

r CalltheAttendant

andask

to betransferred

to aConference

Bridgeextension.

I Waituntilthetransfer

iscomplete.

rWhen thevoi(e

prompt

isheard,

enterthepassword

and

press

- starttheconference

call.

Note: Default

passwords:Conf€rence

=0001

Conference

=0002

Station

Busy/No

Answer

Opt:ons

Automatic

Callba.k

Set

When

calling

abusy

digital

- DialAutomatic

Caltback

code

- Repta(e

handset

unanswered

digitaltelephone:

r DialCallback

Requed

code#

Er Replac€

Hands€t

Noie: Ca,llback

messages

arcautamatically

ca.celed

once

theoriginating

nation

called.

CallbackRequest

access

code#munbe

assigned

insytrem

proqramdnq.

Tone

Ove..ide

Set

Whencalling

abusy

digitalrelephone: Witha

callinDrooress:

- DialTone

Ove.ride

code

*- Receive

toneoverridesignalt

to send

tone - press

Hotd

r Waitfor signalledpartytoanswer - Converse

withsecond

party

tJf

handsfree,

avisualindication

onJy

(*)wifl be

provided

therelephones

disptay

Notei AnOvenide

TonewitJbe

senreach

time* is

pressed.

Call

Park

-System

5et

Withacall

inprogress:

- DialCall

Park

Ser

code4*

- DialCallPark

to(ation

0-9

- Replace

handset

Note:

tfthe

diatted

park

location

busy,

Re:.aeve

From

anystation:

- Lift handset

E DialCallparkRetrieval

code

rt#

r Diil Call

park Location

0-9

dial

another

Call

Parklocaiior

(09).

When

both

relephones

are

idle

originating

telephone

rings:

r Ljft

handset

r Callisplaced

auiomaticaly

Receiv€

display

and/or

Feature

LEOmessaoe

indication:

- Lifthandset

r Dial#;

request

originator

autbmatically

called

r Repeat

aboveprocedure

respond

to additionat

m€ssages

Cal:back

Request

Set

When callingabusy

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