NCR 5945 User manual

NCR 5945 Electronic
Payment Terminal
Release 1.1
User's Guide
B005-0000-1104
Issue B

ii User's Guide
The product described in this book is a licensed product of NCR Corporation.
IBM is a registered trademark of International Business Machines, Inc.
It is the policy of NCR Corporation (NCR) to improve products as new technology,
components, software, and firmware become available. NCR, therefore, reserves the
right to change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by NCR
in all parts of the world. In some instances, photographs are of equipment prototypes.
Therefore, before using this document, consult with your NCR representative or NCR
office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy,
clarity, organization, and value of this book.
Address correspondence to:
Retail Solutions Group−Atlanta
NCR Corporation
2651 Satellite Blvd.
Duluth, GA 30096
Copyright © 2000
By NCR Corporation
Dayton, Ohio U.S.A.
All Rights Reserved

Table of Contents
Chapter 1: Introduction
About this Manual..........................................................1-2
NCR 5945 Bookshelf.................................................1-2
NCR 5945 User’s Guide.......................................1-2
NCR 5945 Developer’s Guide.............................1-2
Installation.................................................................1-2
Basic Installation Kit ............................................1-2
Chapter 2: Installing the NCR 5945
About Installing and Operating....................................2-1
Unpacking the 5945..................................................2-1
5945 Location.............................................................2-2
Installation.................................................................2-2
Operating the 5945 ...................................................2-2
5945 Models and Accessory Kits............................2-3
Sliding Cards through the Card Reader................2-5
Maintenance.....................................................................2-5
Outside Interference.................................................2-5
Specifications ...................................................................2-6
Operational Characteristics.....................................2-6
Compliance Listings.................................................2-7
Physical Interface......................................................2-7
Connecting the NCR 5945 to the NCR
7452/7453/7454 Workstation........................................2-8
Installation.................................................................2-8
Connecting the 5945 Connector..............................2-9
Disconnecting the 5945 Connector.......................2-10
Connecting the 5945 with a Power Supply.........2-10

iv User's Guide
Cable Configurations.............................................2-11
Configuration 1...................................................2-11
Configuration 2...................................................2-12
Chapter 3:Troubleshooting the NCR 5945
NCR 5945 Troubleshooting Table ..........................3-1
Chapter 4: Using the Supervisor Mode
Starting.......................................................................4-1
Password....................................................................4-2
Default Password.................................................4-2
Changing the Password ......................................4-2
Operation..........................................................................4-3
Selecting Commands................................................4-3
Entering Alphanumeric Data..................................4-4
Main Menu Items............................................................4-5
CMDL.........................................................................4-5
Start App ...............................................................4-7
File Sys...................................................................4-7
ID Banner...............................................................4-7
Serial Number.......................................................4-7
Change Password.................................................4-7
Chapter 5: NCR 5945 Diagnostics Specification
Startup Sequence ......................................................5-1
Operation..........................................................................5-2
Navigating through the Menu Items.....................5-2
NCR 5945 Keys.....................................................5-2
Menu Flow.................................................................5-3
Keypad Test...............................................................5-4
Display Test...............................................................5-5
MSR Test....................................................................5-6

IBM 46xx Test............................................................5-7
Host RS232 Test/ AUX 1A RS232 Test/ AUX 1B
RS232 Test..................................................................5-9
Baud Rate Selection................................................5-10
Parity Selection........................................................5-10
Data Bit Selection....................................................5-11
Port Type..................................................................5-11
Test Selection...........................................................5-12
SRAM Test...............................................................5-13
Encryption Test.......................................................5-14
Key Check Value.....................................................5-15
Security Module Test .............................................5-16
OS Version Check/ Library Version/ Security
Version .....................................................................5-17
Exiting the Diagnostic screen................................5-17
Chapter 6:Using the NCR 4430 Emulation Application
General.......................................................................6-1
If the Application Loads..........................................6-1
If the Sumcheck Fails................................................6-1
If the Sumcheck is Successful..................................6-2
4430 Emulation Application Setup.........................6-3
Card Data Format.....................................................6-3
SCER Account...........................................................6-3
Initiation of Buffering...............................................6-4
Changing the Initiated Buffering Type.............6-4
Repeating or Ending 4430 Setup ............................6-5
If Host Initiated Buffering is Currently
Specified.....................................................................6-5
If Host Initiated Buffering is Not Currently
Specified.....................................................................6-5
Running the NCR 4430 Emulation Application .........6-5

vi User's Guide
Display Messages .....................................................6-5
Message Formats.............................................................6-6
EIA-232-D Interface..................................................6-6
Firmware/Software Identification.........................6-6
Specifying the Account Type..................................6-6
Function and Response Codes................................6-7
Abort Command (Function Code 51)....................6-7
If Using 4430-Initiated Buffering........................6-7
If Using Host-Initiated Buffering.......................6-7
Buffering Operations................................................6-8
Data Entry Sequence................................................6-8
If Using 4430-Initiated Buffering........................6-8
If Using Host-Initiated Buffering.......................6-8
Clear/Cancel Operations ........................................6-8
Reset Buffered Data (Function Code F1h).............6-9
If Using 4430-Initiated Buffering........................6-9
If Using Host-Initiated Buffering.......................6-9
Application Programming...........................................6-10
Special Function Keypad Input (Function Code
83h) ...........................................................................6-10
Remote PIN Display (Function Code 04h)..........6-11
PIN Entry Using Standard PIN Block (Function
Code 20h).................................................................6-11
Optional PIN Entry Using Standard PIN Block
(Function Code 0Eh)...............................................6-11
PIN Entry Using Alternate PIN Block (Function
Code 85h).................................................................6-12
Optional PIN Entry Using Alternate PIN Block
(Function Code 13h)...............................................6-12
Data Entry from Keypad (Function Code A2h).6-13
Abort (Function Code 51h)....................................6-13

Illogical Function Code Error - No Command
(Function Code nnh)...............................................6-13
Communication Turnaround Test (Function
Code 40h).................................................................6-14
UKPT PIN Entry Request (Function Code 15h,
70h) ...........................................................................6-15
Begin Buffered Input (with Optional PIN)
(Function Code 70h)...............................................6-15
Reset Buffered Data (Function Code F1h)...........6-16
If 4430-Initiated Buffering is in Effect..............6-16
If Host-Initiated Buffering is in Effect.............6-16
Read Buffered Special Function Keypad Input
(Function Code 75h)...............................................6-16
Power-Up Diagnostics Test (Function Code
C2h) ..........................................................................6-16
Unsupported NCR 4430 Emulation Function
Codes on 5945 .........................................................6-17
Chapter 7: 5945 Operation and Security Key Loading
Understanding the Display and Keypad.....................7-1
Display .......................................................................7-1
Keypad Layout..........................................................7-2
If An Operating System and NCR 4430
Emulation Application is Present...........................7-3
If the Application is Not Present............................7-3
If the Application Load is Present..........................7-3
The Main Menu...............................................................7-3
Setup .................................................................................7-4
Host Port Setup.........................................................7-4
Key Loading..............................................................7-6
NCR 4430 Emulation Function Code 30h .............7-8
Message Formats..................................................7-8

viii User's Guide
NCR 5945 K150 and K350 Debit Key Injection
Mode.................................................................................7-9
Startup Sequence ......................................................7-9
Operation.................................................................7-10
Key Injection .......................................................7-10
Loading the OS and Application ................................7-12
Loading from the Host...........................................7-12
Running the OS or Application...................................7-13
Appendix A: Commonly Asked Questions
What is a debit?........................................................A-1
What is the difference between "off-line" and
"on-line" debit?.........................................................A-1
What is a PIN?..........................................................A-2
What is a PIN Pad?..................................................A-2
What is PIN management?.....................................A-3
What is Key Management? ....................................A-3
Index

Revision Record
Issue Date Remarks
A Apr 99 First issue
B Apr 2000 Revision

x User's Guide
Radio Frequency Interference Statements
Federal Communications Commission (FCC)
Information to User
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.
NCR is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference
caused by such unauthorized modification, substitution or attachment will be the
responsibility of the user. The user is cautioned that changes or modifications not
expressly approved by NCR may void the user’s authority to operate the equipment.
Canadian Department of Communications
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectriques édictépar le ministrère des
Communications du Canada.
Voluntary Control Council For Interference (VCCI)
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