Napoleon PHANTOM Series User manual

W415-1838 / B / 06.01.20

MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A) ENGLISH

ADD MANUAL TITLE

CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:

CSA 22.2 NO. 46 / UL 1278

INSTALLER:

Leave this manual with the appliance

CONSUMER:

Retain this manual for future reference

Product Name / Code

(MUST use title from Price Book)

(IF MULTIPLE, _____ ILLUSTRATED)

ADD PRODUCT IMAGE

ADD BUTTON BATTERY WARNING IF APPLICABLE

CSA /

INTERTEK

LOGO

SAFETY INFORMATION

- Do not store or use gasoline or other

ﬂammable vapors and liquids in the vicinity of

this or any other appliance.

FIRE OR EXPLOSION HAZARD

If the information in these instructions are

not followed exactly, a ﬁre or explosion may

result causing property damage, personal

injury, or loss of life.

WARNING

FOR INDOOR USE ONLY

IF INSTALLATION + OPERATION, ADD SERIAL

NUMBER LABEL HERE

IF SEPARATE MANUALS, ADD “PLACE

BARCODE LABEL ON THE OWNER’S MANUAL”

INSTALLATION AND

OPERATION MANUAL

PHANTOM™ SERIES

(NEFL50FH-MT-EU ILLUSTRATED)

NEFL42FH-MT-EU / NEFL50FH-MT-EU / NEFL60FH-MT-EU

The remote control for this appliance

uses two ‘AAA’ batteries. They are not

included.

note:

Wolf Steel Europe B.V.

De Riemsdijk 22, 4004 LC Tiel, The Netherlands

W415-1838 / B / 06.01.20

safety information

• If equipped with a heater, this appliance can be hot when operated and can

cause sever burned if contacted.

• Do not operate appliance before reading and understanding operating instructions.

Failure to operate appliance according to operating instructions could cause ﬁre or

injury.

• Do not install damaged, incomplete or substitute components.

• Do not burn wood or other materials in this appliance.

• All electric appliances have hot and arcing or sparking parts inside. Do not use it in

areas where a gas line, paint or ﬂammable liquids are present.

• Any safety screen or guard removed for servicing must be replaced prior to operating

the appliance.

• It is imperative that the control compartments, circulating blower and its passageway

in the appliance are kept clean. The appliance should be inspected before use and at

least annually by a qualiﬁed service person. More frequent cleaning may be required

due to excessive lint from carpeting, bedding material, etc. The appliance area must be

kept clear and free from combustible materials, gasoline and other ﬂammable vapors

and liquids.

• Under no circumstances should this appliance be modiﬁed.

• Do not use this appliance if any part has been under water. Immediately call a qualiﬁed

service technician to inspect the appliance and to replace any part of the control system

which has been under water.

• Do not operate the appliance with the glass front removed, cracked or broken.

Replacement of the glass should be d by a licensed or qualiﬁed service person.

• Do not strike or slam shut the appliance glass front.

• Keep the packaging material out of reach of children and dispose of the material in a

safe manner. As with all plastic bags, these are not toys and should be kept away from

children and infants.

• Servicing should be done only while the appliance is disconnected from the power

supply circuit.

• Always unplug appliance when not in use.

• Do not operate this appliance with a damaged cord or plug after the appliance

malfunctions, has been dropped or damaged in any manner. Return appliance to

authorized service facility for examination, electrical or mechanical adjustment, or repair.

• Do not use outdoors.

• Never locate appliance where it may fall into a bathtub or other water container.

• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the

like. Arrange cord away from trafﬁc area and where it will not be tripped over.

• Connect to properly grounded outlets only.

• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this

may cause an electric shock or ﬁre, or damage the appliance.

!WARNING

W415-1838 / B / 06.01.20 3

safety information

• The heater must not be located immediately below a socket-outlet

• This appliance can be used by children aged from 8 years and above, and persons with

reduced physical sensory, mental capabilities, or lack of experience and knowledge if they

have been given supervision or instruction concerning use of the appliance in a safe way

and understand the hazards involved. Children shall not play with the appliance. Cleaning

and user maintenance shall not be made by children without supervision.

• To prevent a possible ﬁre, do not block air intakes or exhaust in any manner. Do not use

on soft surfaces, like a carpet, where openings may become blocked.

• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord

or re locatable power tap (outlet/power strip).

• These appliances are tested and listed for use only with the optional accessories listed in

these instructions. Use of optional accessories not speciﬁcally tested for this appliance

could void the warranty and/or result in a safety hazard.

For appliances equipped with a heater:

• Risk of burns. Power to the appliance should be turned off and the appliance allowed

to cool before servicing. To disconnect power to the appliance, turn controls to off, then

remove plug from outlet.

• Young children should be carefully supervised when they are in the same room as the

appliance. Toddlers, young children and others may be susceptible to accidental contact

burns. A physical barrier is recommended if there are at risk individuals in the house. To

restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers,

young children and other at risk individuals out of the room and away from hot surfaces.

• Clothing or other ﬂammable material should not be placed on or near the appliance.

• Due to high temperatures, the appliance should be located out of trafﬁc and away from furniture

and draperies.

• Ensure adequate safety measures have been incorporated to protect infants/toddlers from

touching hot surfaces.

• Even after the appliance is out, the glass and/or screen will remain hot for an extended

period of time.

• Check with your local hearth specialty dealer for safety screens and hearth guards to

protect children from hot surfaces. These screens and guards must be fastened to the

ﬂoor.

• Ensure clearances to combustibles are maintained when building a mantel or shelves

above the appliance. Elevated temperatures on the wall or in the air above the appliance

can cause melting, discoloration or damage to decorations, a T.V. or other electronic

components.

!WARNING

WARNING:

This product can expose you to chemicals including lead and lead

compounds, which are known to the State of California to cause cancer, and chemicals includ-

ing BBP and DEHP, which are known to the State of California to cause birth defects or other

reproductive harm. For more information, go to www.P65Warnings.ca.gov.

W415-1838 / B / 06.01.20

table of contents

1.0 general information 5

1.1 dimensions 5

1.2 product information 5

1.3 general instructions 6

1.4 unpacking and testing appliance 6

1.5 hardware list 7

1.6 rating plate information 8

1.7 locating appliance 8

2.0 installation 9

2.1 minimum clearance to combustibles 9

2.2 minimum mantel clearances 10

2.3 framing 11

2.4 installing the appliance 12

2.5 recessing the appliance into the wall 13

2.6 installing the appliance into a mantel 14

2.7 rubber feet installation 15

2.8 hard wiring installation 16

3.0 finishing 17

3.1 front mesh trim installation 17

3.2 mesh trim front removal 18

3.3 crystal ember installation 18

4.0 operating instructions 19

4.1 main power button 19

4.2 operating touch display panel 19

4.3 operating remote control 20

4.3.1 set current day and time 21

4.3.2 set ON/OFF time and temperature on a weekly cycle 21

4.3.3 open window warning 21

5.0 maintenance 22

5.1 remote battery installation 22

6.0 wiring diagram 23

7.0 replacement parts 24

8.0 troubleshooting 26

9.0 warranty 27

Changes, other than editorial, are denoted by a vertical line in the margin.

note:

W415-1838 / B / 06.01.20 5

model designation

1.0 general information

1.1 dimensions

1.2 product information

This appliance has been tested in accordance with the GS Standards for ﬁxed and location-dedicated electric

room appliances in Europe. If you need assistance during installation, please contact your local dealer.

Description Electric Appliance

Type

3 Way Mounting Appliance

Wall-Mount, Recess into Wall, and

Assemble with Mantel

Voltage 220-240V AC

Watts MAX 1750-2000W

Model No. Net Weight Gross Weight

NEFL42FH-MT-EU 44.3 lbs (20.1kg) 60.2 lbs (27.3kg)

NEFL50FH-MT-EU 47.2 lbs (21.4kg) 63.4 lbs (28.7kg)

NEFL60FH-MT-EU 53 lbs (24.1kg) 73.4 lbs (33.3kg)

Dimensions

ABCDEFG

NEFL42FH-MT-EU 42"

(1067mm)

21 5/8"

(550mm)

5 1/3"

(136mm)

20 1/2"

(520mm)

37 1/2"

(951mm)

12"

(304mm)

32 8/16"

(827mm)

NEFL50FH-MT-EU 50"

(1270mm)

45 7/16"

(1154mm)

40 1/2"

(1030mm)

NEFL60FH-MT-EU 60"

(1524mm)

55 5/16"

(1405mm)

50 5/8"

(1287mm)

FRONT VIEW SIDE VIEW

TOP VIEW

W415-1838 / B / 06.01.20

general information

• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet

are on.

• The appliance may emit a slight, harmless odour when ﬁrst used. This odour is normal and it is caused by

the initial heating of internal appliance elements and will not occur again.

• If your appliance does not emit heat when called for, consult the “operation” section of this manual for further

information.

• Use with a CSA or UL certiﬁed surge protector.

• Do not route the power cord directly underneath the appliance.

This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured

homes when installed according to these instructions.

1.3 general instructions

As with most electronic devices, your new electric appliance has been designed to operate at

temperatures between 5°C (41°F) and 35° C (95°F). During the colder winter months, allow the

appliance to reach room temperature before turning it on.

1.4 unpacking and testing appliance

Carefully remove the appliance from the box. Prior to installing the appliance, test to make sure the appliance

operates properly by plugging the power supply cord into a conveniently located 220-240 volt, minimum 10 amp

grounded outlet.

CE- or GS-certiﬁed surge protector.

W415-1838 / B / 06.01.20 7

general information

1.5 hardware list

EFGH

Ref. Description Quantity

NEFL42FH-MT-EU NEFL50FH-MT-EU NEFL60FH-MT-EU

A Wood Screws 6 12

B Drywall Anchors 6 12

C Metal Screws 8

D Cover Plate 1

E Strain Relief 1

F Metal Bracket 4

G Cord Corner 2

H Cord Corner 2

I Rubber Foot 4 6

J Wire Connector 3

W415-1838 / B / 06.01.20

general information

The rating plate must remain with the appliance at all times. It must not be removed.

note:

1.6 rating plate information

This illustration is for reference only. Refer to the rating plate on the appliance for accurate

information.

1.7 locating appliance

• Due to high temperatures, this electric appliance should be located out of trafﬁc. Keep combustible materials

such as furniture, pillows, bedding, papers, clothes, curtains, and similar items at least 36” (91.44cm) from the

front of the appliance.

• Never located this electric appliance where it may fall into a bathtub or other water container.

• Wear safety gloves and safety glasses for protection during installation and maintenance.

• To prevent contact with sagging or loose insulation, the electric appliance must not be installed against vapor

barrier or exposed insulation. Localized overheating could occur and ﬁre could result.

• Do not expose the electric appliance to the elements (i.e. rain, snow, etc.)

!WARNING

W385-2178 / C

ELECTRIC FIREPLACE. SUITABLE FOR BEDROOM

AND BED-SITTING ROOM INSTALLATION. SUITABLE

FOR MOBILE HOME INSTALLATION.

VOLTAGE: 220-240 VAC

FREQUENCY: 50Hz

POWER: 1750-2000W

DATE CODE: XXXXX

Wolf Steel Ltd.

24 Napoleon Road,

Barrie, ON, L4M 0G8 Canada DESIGNED IN NORTH AMERICA

BY WOLF STEEL LTD.

MADE IN CHINA

Wolf Steel Europe BV

De Riemsdijk 22, 4004 LC Tiel,

The Netherlands

Manufacturer: Importer:

SERIAL NUMBER: NEFL

MODELS

NEFL32FH-MT-EU

NEFL42FH-MT-EU

NEFL50FH-MT-EU

NEFL60FH-MT-EU

NEFL72FH-MT-EU

NEFL100FH-MT-EU

NEFL32FH-EU

NEFL42FH-EU

NEFL50FH-EU

NEFL60FH-EU

NEFL72FH-EU

NEFL100FH-EU

ad,

G8 CanadaG8 Canada

Wolf Steel EuWolf Steel E

De RiemDe Riem

TheT

orter:

mporter

NEFL32FH-MT-EUNEFL32FH-MT-EU

EFL42FH-MT-E

UNEFL42FH-MT-E

EFL50FH-MT-E

UNEFL50FH-MT-EU

NEFL60FH-MFH-M

NEFL72

H-EUEU

W415-1838 / B / 06.01.20 9

installation

2.0 installation

Your appliance is a wall-mounted, recessed and/or mantel installed appliance. Select a suitable location that is not

susceptible to moisture and is away from drapes, furniture and high trafﬁc areas.

2.1 minimum clearance to combustibles

!WARNING

• Risk of ﬁre! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or

snagging to reduce the risk of ﬁre, electric shock, or personal injury. Do not run cord under carpeting. Do not

cover cord with throw rugs, runners, or similar items. Arrange cord away from trafﬁc areas and where it will not

be tripped over.

• Risk of ﬁre! To prevent a possible ﬁre, do not block air intake or exhaust in any manner. Do not use on soft

surfaces where openings may become blocked.

• Risk of ﬁre! Do not blow or place insulation against the appliance.

• This electric appliance is tested and listed for use only with the approved optional accessories. Use of optional

accessories not speciﬁcally tested for this electric appliance could void the warranty and/or result in a safety

hazard.

• If the information in these instructions is not followed exactly, a ﬁre or explosion may result causing property

damage, personal injury, or death. Do not store or use gasoline or other ﬂammable vapors in the vicinity of this

or any other appliance.

• This appliance is heavy. It is highly recommended that two people install this appliance.

• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, be covered as it may

create a ﬁre hazard.

• Do not run the power cord horizontally, directly below the appliance.

Measurements are taken from the glass front:

Bottom

0”

Sides

Back

Top 8” (20.3cm) to ceiling / mantel

Follow all national and local electrical codes.

note:

W415-1838 / B / 06.01.20

installation

2.2 minimum mantel clearances

• When using paint or lacquer to ﬁnish the mantel, the paint or lacquer must be heat resistant to prevent

discoloration.

!WARNING

Side View

8" (203mm)

Mantel

Floor

Wall

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