Motorola MC17 User manual

MC17/MC17A/MC17T

Quick Reference Guide

2 MC17/MC17A/MC17T Mobile Computer

Motorola reserves the right to make changes to any

product to improve reliability, function, or design.

Motorola does not assume any product liability arising

out of, or in connection with, the application or use of

any product, circuit, or application described herein.

No license is granted, either expressly or by implication,

estoppel, or otherwise under any patent right or patent,

covering or relating to any combination, system,

apparatus, machine, material, method, or process in

which Motorola products might be used. An implied

license exists only for equipment, circuits, and

subsystems contained in Motorola products.

MOTOROLA, the Stylized M Logo and Symbol and the

Symbol logo are registered trademarks of Motorola, Inc.

Other product names mentioned in this manual may be

trademarks or registered trademarks of their respective

companies and are hereby acknowledged.

Motorola, Inc.

One Motorola Plaza

Holtsville, N.Y. 11742-1300 USA

http://www.motorola.com/enterprisemobility

Warranty

For the complete Motorola hardware product warranty

statement, go to:

http://www.motorola.com/enterprisemobility/warranty.

Quick Reference Guide 3

Introduction

This Quick Reference Guide explains how to install and

charge the battery, scan bar codes, reset, maintain and

troubleshoot the mobile computer.

Unpacking

Carefully remove all protective material from around the

mobile computer and save the shipping container for

later storage and shipping.

Verify that you received all equipment listed below:

• MC17 mobile computer

• Lithium-ion battery (2400 mAh)

• Quick Reference Guide.

Inspect the equipment for damage. If you are missing

any equipment or if you find any damaged equipment,

contact the Motorola Enterprise Mobility Support

immediately. See Service Information on backcover for

contact information.

Features

MC17

series

Scan key

LED

Display

Scroll Right key

Scroll Down key

Scroll Up key

Enter key

Scroll Left key

Bezel

4 MC17/MC17A/MC17T Mobile Computer

Getting Started

In order to start using the mobile computer you must

install the battery and then charge it.

Installing the Battery

1. Remove tape securing battery cover to handle.

2. Remove screw from screw hole (under tape).

3. Slide the battery cover toward the bottom of the

handle and then lift.

LED State Description

Solid Red Scanner is enabled.

Solid Green Bar code decode successful.

Battery Cover

Power Connector

Scan Exit Window

Access Cover

Speaker

Tape

Screw Under Tape

Quick Reference Guide 5

4. Ensure that the black rubber pad in the battery

compartment is lying flat along the bottom of the

compartment, with its smoother side facing up, and

the rubber “fingers” straddling the screw boss.

5. Ensure the wire latch is in the up position.

6. Place the battery, rounded side down, in the

compartment. Using a non-metallic tool (if necessary),

guide the battery cable connector into the female battery

connector on the mobile computer.

The connector is keyed so it only fits one way.

7. Press the connector down to ensure a positive

connection.

8. Place wire latch down until just below top of the screw

boss.

9. Place the battery cover onto the handle and slide it

as shown.

Wire Latch

Screw Boss

6 MC17/MC17A/MC17T Mobile Computer

10.Inspect the position of the battery cover with the main

housing. If the door is misaligned, remove battery

and black rubber pad and re-install.

11.Secure the battery cover with the Torx screw using a

T8 Torx drive. Torque the screw to 3.3 ±0.2 Kgf-cm

(2.8 ±0.17 in-lb).

12.After installing a new battery, wait approximately one

minute before inserting the mobile computer into a

cradle.

Charging the Battery

Before using the mobile computer, charge the battery.

1. Ensure the Charging cradle, p/n PSS-3CR01-00R or

PSS-3CR01-NLR, is connected to the appropriate

power source. Refer to the MC17 Product Reference

Guide for detailed information.

2. Insert the mobile computer into the cradle.

Battery Door Properly

Aligned

Red Charging LED

Location

Quick Reference Guide 7

3. The mobile computer starts to charge automatically.

The mobile computer fully charges in approximately

five hours. While charging, a red charging LED can

be seen through the front panel of the cradle behind

the mobile computer. Refer to the MC17 Product

Reference Guide for specific charging profile

information.

Manual Release of Mobile Computer from Charging

Cradle

The Charging cradle, p /n PSS-3CR01-00R, contains a

locking mechanism that locks the mobile computer into

the cradle. The mobile computer releases from the

cradle via a software command to the cradle. If the

mobile computer does not have the capability to un-lock

the cradle, un-lock it manually using the optional

dispenser (cradle) key, (p/n PSS-3KY01-00R).

1. Hold the key with hook end pointing to the right.

2. Insert the key straight into the slot, only to the point

where bend stops on the lip of the slot.

3. Slide the key to the right until the handle is centered

in the slot.

4. Rotate the key 90 degrees (1/4 turn)

counterclockwise.

5. Keeping the handle of the key all the way to the right

in the slot, press the key into the slot. The end of the

key should press on a small spring loaded tab within

the cradle.

8 MC17/MC17A/MC17T Mobile Computer

6. While holding the key down, lift the mobile computer

out of the cradle.

Scanning

To scan bar codes:

1. Launch a scanning application.

2. Press the scan key and aim the mobile computer at a

bar code.

The LED turns red to indicate the scanner is on.

3. Adjust the aim so that the thin, red laser beam covers

the entire length of the bar code.

4. If the decode is successful the LED turns green. The

terminal beeps if programmed accordingly.

Scanning Tips

• For larger bar codes, hold the mobile computer

farther away from the bar code.

• For bar codes with bars that are closer together, hold

the mobile computer closer to the bar code.

• The optimal scanning distance varies with bar code

density, but 10 to 25 cm (4 to 10 inches) generally

works. Practice to determine what distances to work

within.

• Position the scanner at an angle to the bar code. If

the mobile computer is perpendicular to the bar code

being scanned, light can bounce back into the

scanner’s exit window and prevent a successful

decode.

Correct

012345

Incorrect

012345

Quick Reference Guide 9

Resetting the Mobile Computer

Warm Boot

A warm boot restarts the mobile computer by closing all

running programs.

Press and simultaneously hold the Up Arrow and the

Down Arrow keys for 10 seconds and then press the

Scan key. Release the Up Arrow and the Down Arrow

keys. Wait one second and then release the Scan key.

Cold Boot

A cold boot restarts the mobile computer and erases all

user stored records and entries that are not saved in

flash memory (Application and Platform folders). Never

perform a cold boot unless a warm boot does not solve

the problem.

Press and simultaneously hold the Up Arrow and Down

Arrow keys for 10 seconds and then press and hold the

Scan key. Release the Up and Down Arrow keys and

continue to hold the Scan key until the display turns off.

Release the Scan key.

Maintenance

• Protect the mobile computer from temperature

extremes.

• Do not store or use the mobile computer in any

location that is extremely dusty, damp, or wet.

• Use a soft lens cloth to clean the mobile computer. If

the surface of the mobile computer screen becomes

soiled, clean it with a soft cloth moistened with a

diluted window-cleaning solution.

• Periodically replace the rechargeable battery to

ensure maximum battery life and product

performance. Battery life depends on individual

usage patterns. Refer to the MC17 Product

Reference Guide for more information.

• Take care not to scratch the bezel of the mobile

computer. Replacement standard and custom Bezel

Kits are available, p/n KT-098273-XXR.

Bezel Replacement

The plastic bezel can be replaced with a new or

customer specific bezel.

10 MC17/MC17A/MC17T Mobile Computer

1. Place the mobile

computer on a

desktop with the

display facing

down.

2. Using a T6 Torx

drive, remove two

screws securing

the bezel to the

housing.

3. Align the

replacement bezel

on the housing.

4. Using a T6 Torx

drive, secure the bezel to the housing using the two

Torx screws.

5. Torque the screws to 2.5 ± 0.2 kgf-cm (2.17 ± 0.17

in-lbs.).

Troubleshooting

Problem Cause Solution

Mobile

computer

does not turn

on.

Battery not

charged.

Charge or replace the battery.

Battery not

installed

properly.

Install the battery properly.

See Installing the Battery on

page 4.

The system is

not respond-

ing.

Perform a warm boot. If the

mobile computer still does not

turn on, perform a cold boot.

Mobile Com-

puter is in a

critical sus-

pend state due

to low battery.

Place the mobile computer in

the Charging cradle. The

mobile computer re-boots and

begins charging.

Depending on how depleted

the battery is, the mobile com-

puter may take up to five min-

utes before it turns on.

Recharge-

able battery

did not

charge.

Battery failed. Replace battery. If the mobile

computer still does not oper-

ate, perform a warm boot. See

Resetting the Mobile Com-

puter on page 9.

Mobile com-

puter removed

from cradle

while battery

was charging.

Insert mobile computer in cra-

dle. The battery fully charges

in approximately five hours.

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