Motorola SCOUT5000 User manual
User’s Guide
Wearable Smart Device with HD Camera and Wi-Fi®Internet Viewing
Model: SCOUT5000
The features described in this User's Guide are subject to modifications without prior notice.
Welcome...
to your new Motorola Pet Camera!
Thank you for purchasing the Motorola Pet Camera. Integrated with a
720p wide-angle camera and connects via Wi-Fi® & mobile network, the
Pet Camera streams video of what your dog is doing to your smart device,
allowing you to see the world through your dog's eyes.
Please retain your original dated sales receipt for your records.
For warranty service of your Motorola product, you will need to provide
a copy of your dated sales receipt to confirm warranty status. Registration
is not required for warranty coverage.
For product related questions, please call:
This User Guide provides you with all the information you need to get the
most from the product. As part of our ongoing efforts to improve our
products, features and on-screen displays may change from time to time.
We recommend you visit our website www.motorolahome.com/help
to get the latest User Guide.
Before using this product:
• Verify you have the most current version of the User Guide.
• We recommend you read and follow all instructions in the User Guide.
• Upgrade the product’s app and firmware (see page 29).
Got everything?
• 1 x Pet Camera (with integrated battery) - best fits pets over 15 lbs
(7kgs)
• 1 x Leatherette Collar Strap for the Pet Camera
• 1 x Power Adapter for the Pet Camera
• 1 x Quick Start Guide
• 1 x User Guide
US and Canada 1-888-331-3383
Email: help@motorolahome.com
On the Web: www.motorolahome.com
Overview of the Pet Camera
1. GPS Antenna
Tracking - locate the dog’s position
Geo Fencing - notifies you when the
dog leaves the virtual fence.
2. Wide Angle Camera
Video streaming
Take pictures
Record videos
3. Microphone/G-Sensor
Detect environmental sound.
G-sensor detects your dog’s
activities.
4. Wi-Fi®
Stay in touch with your dog
Stream what your dog sees
Activate local recording
Transmit voice wirelessly
5. White LED Light
The LED works as a torch light to
help you locate your dog at night or
in low-light areas.
6. Speaker
Two way communication
7. Status Indicator LED
Lights up in solid green when it is
powered on.
Lights up in solid red when
charging.
Blinks in green when it is connected
to a smart device.
8. Integrated Memory
Local recording in 720p (HD)
9. Micro USB Charging Socket
(with waterproof cover)
10. Power On/Off button
(with waterproof cover)
134
5
7
8
9
10
6
2
How the Pet Camera works
The Wi-Fi®and mobile network enabled Pet Camera is integrated with a
wide-angle 720p resolution camera, GPS, speaker and more. It offers a quick
and easy way for you to track the location of your dog, to see what they're
doing and receive notifications when they escape from the virtual fence. The
Pet Camera streams video and sends alerts to your smart device through an
App called "Hubble for Petcam".
Free 1-year Subscription for Mobile Network Connection
The Pet Camera comes with a free 1-year subscription for mobile network
connection (indicated in the Hubble app as “Mobile Connected”).
Important guidelines when using the Pet Camera
• Do not make your dog wear the Pet Camera for more than 12 hours
continuously to avoid possible skin irritation.
• Do not connect a leash to the Pet Camera.
• When connecting a separate collar for the leash, make sure that it does not
add pressure on the Pet Camera.
• Check the contact area on your dog’s neck for signs of irritation. If there is
a rash or sore, discontinue use until the skin is completely healed. See a
veterinarian if the condition persists.
• Use of other 2.4 GHz products, such as other wireless networks,
Bluetooth®systems or microwave ovens may cause interference with this
product. Keep the Pet Camera away from these types of products, or turn
them OFF if they appear to be causing interference.
• Always ensure that you have a good Wi-Fi®or mobile connection
available.
Table of contents 5
ENGLISH
Table of contents
1. Safety Instructions..................................................................................... 6
2. System Requirements ............................................................................... 7
3. Basic Setup ................................................................................................ 8
3.1 Charging the Pet Camera...........................................................................8
3.2 Attaching the Adjustable Strap to the Pet Camera ....................................8
3.3 Fitting the Pet Camera on your Dog’s Neck .............................................9
3.4 Powering the Pet Camera On/Off ...........................................................10
3.5 Behavior of the Status Indicator LED ........................................................10
4. Connecting Devices................................................................................ 11
4.1 User Account and Camera Setup on Android™ Devices .......................12
4.2 Connecting the Pet Camera to another Android™ Device ...................13
4.3 Add additional Pet Camera to your Hubble Account..............................13
4.4 User Account and Camera Setup on iOS®Devices ................................14
4.5 Connecting the Pet Camera to another iOS®Device ............................15
4.6 Add additional Pet Camera to your Hubble Account..............................15
5. Overview of the Features in Hubble App ............................................... 16
5.1 Modes of Operation..................................................................................16
5.2 Wi-Fi®Local Mode....................................................................................18
5.3 Wi-Fi®Direct Mode ..................................................................................19
5.4 Mobile Connection Mode ........................................................................21
5.5 Camera Settings........................................................................................24
5.6 Account Settings and About .....................................................................27
5.7 Reset or remove a Pet Camera from your Hubble Account....................28
6. App and Firmware Upgrades.................................................................. 29
6.1 App Upgrade.............................................................................................29
6.2 Firmware Upgrade ....................................................................................29
7. Disposal of the Device (Environment).................................................... 30
8. Cleaning and Care ..................................................................................31
9. Help.......................................................................................................... 31
10. Troubleshooting ...................................................................................... 32
11. General Information ................................................................................ 36
12. Technical Specifications ......................................................................... 41
6Safety Instructions
1. Safety Instructions
WARNING
This Pet Camera is compliant with all relevant electromagnetic field standards
and is, when handled as described in the User’s Guide, safe to use. Therefore,
always read the instructions in this User’s Guide carefully before using the
product.
• This product is not a toy. Do not allow children to play with it.
• This product is not a substitute for responsible supervision of your dog.
• Test this product and all its functions so that you are familiar with it prior to
actual use.
• Only use the Power Adapter provided.
• Do not use other power adapters as this may damage the device.
• Never use extension cords with Power Adapters.
• Do not touch the plug contacts with sharp or metal objects.
• Keep this User's Guide for future reference.
WARNING:
As with any electrical device, supervision of your pet's usage should be
exercised until your pet is acclimated to the product. If your pet is prone
to chewing, we strongly recommend that you keep this and all other
electrical devices out of its reach.
RISK OF SKIN DAMAGE
• Determine a proper fit of the Pet Camera on your dog’s neck.
If worn for too long or the fit is too tight, it may cause skin damage.
• Check your dog’s neck area daily for signs of skin irritation.
• Discontinue use immediately if a rash or sore is found on the neck area.
• AVOID wearing for more than 12 continuous hours a day.
• Clean your dog’s neck area and the Pet Camera with a soft damp cloth
weekly.
System Requirements 7
ENGLISH
2. System Requirements
Web Portal
• Windows®7
• Mac OS®10.7
• Chrome™ 24
• Internet Explorer® 9
• Safari®6
• Java™ 7
• Firefox®18.0
• Adobe®Flash®Player 15.0
Android™ System
• Version 4.2 or above
iOS®
• Version 7.0 or above
High Speed (Wi-Fi®) Internet
• At least 0.6 Mbps upload bandwidth per Pet Camera (you can test your
internet speed on this site: http://www.speedtest.net)
8Basic Setup
3. Basic Setup
3.1 Charging the Pet Camera
1. Connect the power adapter to an electrical outlet and insert the plug into
the micro USB socket on the Pet Camera. Only use the supplied power
adapter (5V DC / 1000mA) with the Micro USB plug.
2. The status indicator LED lights up solid red, which indicates that it is
charging.
Note
Only use the enclosed power adapter (5V DC / 1000mA).
The average battery life is approximately 2 weeks, depending on usage. The
Pet Camera will emit beep tones when the battery is low. To conserve battery
life, press and hold the POWER KEY to switch off the Pet Camera when it is
not in use.
3.2 Attaching the Adjustable Strap to the Pet Camera
1. Set the Pet Camera facing down.
2. With the front side of the buckle facing down, thread the strap through
the first slot, moving it towards the second slot.
3. Continue to thread through the second slot.
It takes about 6 hours to fully
charge the battery pack
prior to initial use.
Slot
Slot
Basic Setup 9
ENGLISH
3.3 Fitting the Pet Camera on your
Dog’s Neck
1. Have your dog stand in a balanced position on a flat,
even surface.
2. Put the strap over your dog’s neck, centering the
Pet Camera underneath its neck and making sure
that the Motorola logo is upright facing you.
3. String the end of the strap through the strap buckle.
4. Pull the end of the strap until the desired level of
tightness is reached and push the retainer bar
through the nearest strap hole, then insert the strap
through the remaining strap buckle to secure it.
5. Check to ensure that the Pet Camera is centered
underneath the neck of your dog.
6. Check the fit again after your dog has worn the Pet Camera for several
minutes or as your dog gets more comfortable with it.
Note
The Pet Camera should fit snugly on your dog’s neck such that you can only fit
two fingers underneath it. It should not be able to rotate around the neck.
10 Basic Setup
3.4 Powering the Pet Camera On/Off
To power on the Pet Camera, press and hold the POWER KEY for
approximately 3 seconds. The LED lights up in solid green and a melody is
played.
To power off the Pet Camera, press and hold the POWER KEY for
approximately 3 seconds until a melody is played. The LED lights up in solid
green before it goes off.
3.5 Behavior of the Status Indicator LED
Note
All LEDs will cease to flash after 10 minutes of continuous flashing in any mode.
LED Behavior Description
Flashes Blue Device is connecting to mobile network.
Solid Blue Device is now connected to mobile network.
Flashes Blue and Green Device is ready to make a Wi-Fi®Direct
connection.
Flashes Green Device is now connected to Wi-Fi®network.
Device is searching for network connection.
Flashes Green (very
slowly) Device is now idle.
Solid Green When switching the device ON/OFF.
Solid Red Device is charging when switched ON.
Solid Orange Device is charging when switched OFF.
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