Mobeye CMVXI-R User manual
USER MANUAL
Mobeye®Outdoor Detector
CMVXI-R
SW version 5.n
Attention! Very important
This user manual contains important guidelines for the installation and usage of the
Mobeye® device as described in this manual. Please read these thoroughly before you start
using the Mobeye® device.
In the case of damage caused by disregarding the guidelines and the instructions for use,
no liability is accepted and the warranty becomes void. The user must regularly check the
proper functioning of the Mobeye®device. The manufacturer cannot be held liable for
(direct and indirect) damage as a result of incorrect operation or incorrect functioning of the
device, software, internet or telecom connection. The manufacturer is in no way liable for
the loss of personal passwords or codes.
Safety guidelines
• The permitted ambient temperature during operation may not be exceeded (not lower
than -10 °C and not higher than 50 °C).
• The device is intended for use in dry and clean places.
• Protect the device from moisture, heat and water splashing. Not intended for external
use.
• The guidelines for the battery usage must be regarded.
• Do not expose the device to strong vibrations.
• Do not let it fall from height.
• Do not use in an environment where any inflammable gases, vapors or dust are present
or could be present.
• Repair of the device may only be carried out by people, trained for Mobeye®repair.
• If the device must be repaired, only original replacement components may be used. The
use of different parts may lead to damage of the Mobeye®device.
Use in accordance with the regulations
The purpose of this device in accordance with the regulations is sending messages and
making telephone calls after an alarm situation. Other uses are not permitted and may
invalidate the warranty.
Battery recycling
When disposing of this product, separate the product and the CR123 batteries from other
waste streams to ensure that it can be recycled in an environmentally sound manner. For
more information on collection and proper disposal, please contact your local government
office or the retailer where you purchased this product.
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CONTENT
1. General description 4
2. Standard behaviour 5
2.1 The Outdoor Detector with Mobeye SIM and Internet Portal 5
2.2 Mobeye Outdoor Detector with own SIM card 5
3. Getting started 6
3.1 Open the Outdoor Detector 6
3.2 Insert the SIM card 7
3.3 Insert the batteries 7
4. Programming when using the Mobeye SIM and portal 8
4.1 Sign up in the Mobeye Internet Portal 8
4.2 Register the Mobeye SIM card 8
4.3 Enter the program mode 9
4.4 Activate the device in the portal 9
4.5 Configuration and synchronisation 10
4.6 Basics of the Mobeye Internet Portal 10
4.7 Close the Mobeye Outdoor Detector 11
4.8 Switching on/off 12
4.9 Confirmation of the alarm message 12
4.10 System reset 13
5. Possible settings 14
5.1 Alarm phone numbers 14
5.2 Call on/off 14
5.3 SMS on/off 14
5.4 Exit delay time 15
5.5 Entry delay time 15
5.6 Inactive time 15
5.7 Automatic arming / disarming 15
5.8 Test message 16
6. Enrolment of new tags 17
7. Programming when using own SIM card 18
7.1 Program mode 18
7.2 Program at least one telephone number 18
7.3 Programming the settings by SMS 19
8. List of SMS commands for programming with own SIM 20
8.1 List of SMS commands 20
8.2 Switching on/off 21
8.3 Confirmation of the alarm message 21
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8.4 System reset 21
8.5 SMS reports when using own SIM card 22
8.6 Technical messages 23
9. Status feedback 24
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1. GENERAL DESCRIPTION
The Mobeye Outdoor Detector is a battery operated outdoor (passive infrared)
movement sensor with integrated GSM communication module and tag reader. It
reacts on movements and sends a notification in the event of an alarm. The alarm
system is battery-operated.
In order to activate the device, a few steps are to be followed.
First of all you’ll have to choose a SIM card to place in the device. You can use the
Mobeye SIM card or your own SIM card. The Mobeye SIM card provides access to
the Mobeye Internet Portal. In this management environment the device is given
additional functions such as online programming, status and history display, more
options for forwarding messages and it will monitor test messages (keep alive). In
addition, the Mobeye SIM is a cost-effective M2M roaming SIM card that can use
multiple providers per country worldwide and offers more security than a provider-
bound SIM card.
When using your own SIM card the most important alarm functions such as calling
and/or texting after an alarm will also work.
Where the installation steps differ for both modes of use, this is indicated below. The
use of the Mobeye Internet Portal with Mobeye SIM card is also referred to as
Mobeye SIM/Portal.
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2. STANDARD BEHAVIOUR
2.1 THE OUTDOOR DETECTOR WITH MOBEYE SIM AND INTERNET PORTAL
The Mobeye Outdoor Detector, equipped with a Mobeye SIM card and registered on
the Mobeye Internet Portal, has following behaviour as factory settings:
- When a movement is detected, the Mobeye Outdoor Detector sends an alarm
message to the Mobeye Internet Portal and calls the phone numbers
programmed in by the user. The Portal forwards the alarm as text message
and/or e-mail to the ‘alarm contacts’.
- When the batteries need to be replaced, the Mobeye Outdoor Detector sends a
‘low battery’ message to the Mobeye Internet Portal. The portal forwards this to
the ‘service’ contacts.
- The unit will send test messages to the portal as communication check (default:
every 7 days). If these are not received in time, the portal sends an exception
message to the ‘service’ contacts.
Chapter 5 describes how to influence the standard behaviour.
As described, the Mobeye Outdoor Detector will, in addition to calling in the event of
an alarm, send various messages to the Mobeye Internet Portal. This is done via
data traffic where possible. As a fallback, the alarm messages are sent to the portal
via SMS. Both methods of communication are included in the flat fee of the SIM
card. Messages can be forwarded from the portal to contacts such as SMS and / or
free e-mail. If the SMS credits run out, the account holder automatically receives a
message to upgrade them online.
2.2 MOBEYE OUTDOOR DETECTOR WITH OWN SIM CARD
The Mobeye Outdoor Detector, equipped with your own SIM card, has the following
standard behaviour as factory settings:
- When a movement is detected, the Mobeye Outdoor Detector sends an alarm
SMS text message and calls the phone numbers programmed in by the user.
- When the batteries need to be replaced, the Mobeye Outdoor Detector sends a
‘low battery’SMS text message to the first telephone number (administrator).
-
Chapter 5 describes how to influence the standard behaviour.
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3. GETTING STARTED
To get started with the Mobeye Outdoor Detector, at least the following steps need
to be taken in the following order:
1. Open the Mobeye Outdoor Detector
2. Insert the SIM card
3. Insert the batteries
4. Programming when using the Mobeye SIM/Portal
a. Sign up in the Mobeye Internet Portal
b. Activate the SIM card
c. Enter the program mode
d. Activate the device in the Mobeye Internet Portal
e. Program the options and synchronise
5. Programming when using your own SIM card
a. Enter the program mode
b. Program the settings
Steps 1 to 3 are described in sections 3.2 up to 3.3.
Step 4 is described in chapter 4. Step 5 can be found in chapter 6.
3.1 OPEN THE OUTDOOR DETECTOR
Remove the screw on the bottom (next to the tag reader). Open the cap of the
housing by holding the black cap and moving the white cap to the outside. Then
remove the two screws in the black inner housing and take the black part out. Make
sure the wires do not come loose.
See the manual supplied with the Optex detector for a full explanation how to open
the detector.
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3.2 INSERT THE SIM CARD
Insert the SIM card into the module. Push the
black cover slightly outward to open the holder
and close it afterwards.
When using the Mobeye SIM card:
The supplied SIM card has a PIN code
protection, which means that it can only be
used in the Mobeye device.
Note: do not place it in another device.
When using your own SIM card:
Before installing the SIM card should have PIN code "0000", or PIN code removed.
(A PIN code can be changed or removed by putting the SIM card in to any mobile phone and
entering the 'security' menu.)
NB: Make sure the SIM card is inserted before the batteries. If you replace a SIM
card, first remove the batteries. The settings are stored in the device memory. The
SIM card shall have the “normal” size and be suitable for 2G. It is advised to use an
M2M SIM card.
3.3 INSERT THE BATTERIES
Insert the two batteries (CR123) in the module. Use the +/- indication for the correct
placement. If you replace the batteries the settings will not be deleted, since they are
stored in the device memory.
When using the extra battery pack: connect the white connector to the connector
that is plugged into the +/-. Place the battery pack below the circuit board in the
housing. It will be clamped in the enclosure as soon as the housing is closed.
The housing can be closed already after this step or after programming.
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4. PROGRAMMING WHEN USING THE MOBEYE SIM AND PORTAL
4.1 SIGN UP IN THE MOBEYE INTERNET PORTAL
Go to www.mymobeye.com
and sign up for a new account. Follow the
instructions on the screen.
You will receive an e-mail to confirm the new account. After confirmation login on the
portal.
If you do not receive this e-mail, please check your spam box or ask Mobeye
4.2 REGISTER THE MOBEYE SIM CARD
To activate the Mobeye SIM card in the Mobeye
Internet Portal, choose ‘activate SIM card’ on the ‘Add
Device´ screen.
Fill in the SIM card number. This is the number written
on the plastic SIM card below the barcode. You can
take the entire number or only the last 8 digits.
The screen leads you through several pop-ups. If asked, choose the device type
(search for “CMVXI-R”) and select the type of contract (“CMVXI-R SIM + Portal
Monitoring”).
At the moment you accept the price and terms, you confirm the subscription. You will
receive an invoice for the mentioned amount.
Before activating the device in the Mobeye Internet Portal, first prepare the unit. See
next paragraphs to learn how to do this.
Add Device
Activate SIM card
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4.3 ENTER THE PROGRAM MODE
To activate the unit in the portal, the GSM module needs to be open and connected
to the network.
The Mobeye Outdoor Detector switches to the program mode after placing the
batteries. First the GSM module establishes network connection. During this time the
outdoor LED in the tag reader flashes green and red. Within 10-30 seconds the
connection is established. The LED starts blinking fast followed by flashing 1 sec.
on/1 sec. off (or stays on continuously in case the unit has been configured yet).
It also goes to the program mode by keeping the tag to the tag reader for 5 seconds,
until the outside LED starts flashing red/green. Once it has GSM connection it will be
flashing again (or stays on continuously).
During the first 3 minutes the GSM module remains active, ready to be activated in
the portal. After 3 minutes a time-out occurs and the GSM module switches off in
order to save the batteries.
4.4 ACTIVATE THE DEVICE IN THE PORTAL
If the LED in the tag reader flashes once per second, you activate the device in the
Mobeye Internet Portal by clicking ‘Activate device’, which is written behind the
registered SIM card.
On the pop-up screen, enter the security code "1111" (factory code). The unit will
receive a message from the portal and the data exchange is started. The next
screen asks for a name and location for your device. These fields can be changed
later.
Once the activation is completed, the new device is visible on the dashboard.
By clicking the name, the detail page will be opened.
Contract
SIM card + portal “Monitoring”SIM card telephone number
Nam Location Status Communication
Mobeye Alarm Unit Main Street 1, London √
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