Mobeye Call-Key User manual
Installation manual
Mobeye Call-Key
GSM Door Opener
In combination with
Mobeye Internet Portal
SW version 7.n
Attention! Very important
This user manual contains important guidelines for the installation and usage of the Mobeye
Call-Key. Please read these thoroughly before you start using the MobeyeCall-Key.
In case of damage caused by disregarding the guidelines, the warranty becomes void.
The user must regularly check the proper functioning of the Mobeye Call-Key. The
manufacturer cannot be held liable for any damage or loss caused by any incorrect use or
incorrect functioning of the MobeyeCall-Key.
Safety guidelines
• The permitted ambient temperature during operation may not be exceeded (not lower than
-10°C and not higher than 55°C).
• The device is intended for use in dry and clean places.
• Protect the device from moisture, heat and water splashing. Not intended for external use.
• The guidelines for the battery usage must be regarded.
• Do not expose the device to strong vibrations.
• Do not let it fall from height.
• Do not use in an environment where any inflammable gases, vapours or dust are present
or could be present.
• Repair of the device may only be carried out by people, trained for Mobeye®repair.
• If the device must be repaired, only original replacement components may be used. The
use of different parts may lead to damage of the Mobeye Call-Key.
Use in accordance with the regulations
The purpose of this device in accordance with the regulations is to open the door after
number recognition of incoming calls. Other uses are not permitted.
Table of Content
1. Introduction 2
2. To get ready 3
2.1 Place the SIM Card 3
2.2 Connect a lock to the output 3
2.3 Connect the power supply 4
2.4 Sign up in the Mobeye Internet Portal 4
2.5 Activate the SIM-card 5
2.6 Activate the Mobeye device in the Portal 6
2.6.1 Installation code 6
2.6.2 Activate the device in the portal 6
2.7 Contacts, contact persons, user groups and users 8
2.8 Synchronisation of data from and to the device 11
2.9 How to open the door lock 11
2.10 Historical data 11
3. Additional settings 12
3.1 Standard behaviour 12
3.2 Installation code 13
3.3 Output behaviour: Switch or pulse times 13
3.4 Input type 13
3.5 Input delay time 13
3.6 Inactive time 13
3.7 Alarm repeat time 13
3.8 Inactive time 13
3.9 Power failure delay time 13
3.10 Unauthorised switching of output 14
3.11 Alternative way of Programming via SMS commands 15
4. Action rules 16
4.1 Pre-programmed action rules 16
4.2 Triggers and reactions 16
4.3 Programming action rules 17
4.4 Time-based action rules 17
4.5 List of programmed action rules 18
4.6 Delete action rules 18
5. Reset the system 19
5.1 Reset the Mobeye Call-Key 19
5.2 Delete from Mobeye Internet Portal 19
6. Issue solving and technical data 20
2
1. INTRODUCTION
The Mobeye Call-Key is a GSM door opener. The electronic door is connected to the relay
output. Via an incoming call from an authorised number, the relay output will switch and the
door or port is opened.
The Mobeye Call-Key has two inputs for additional sensors. If one of these is activated, the
set contact persons will receive a notification.
The Mobeye Call-Key can work in two ways:
✓Stand-alone: the telephone numbers are programmed via SMS in the stand-alone
module. Phone numbers are authorized for 24/7 ("always").
✓Registered in the Mobeye Internet Portal. This password protected and secured internet
area offers additional functionality. For each person a time window (day, time or period)
can be entered for limited access or a 24/7 authorisation can be granted. The Mobeye
Internet Portal allows the administrator to manage the devices, program numbers and
view historical data (who opened the door and at what moment).
NOTE
This manual describes the installation and options for the Mobeye Call Key in combination
with the Mobeye Internet Portal.
Additional functions in the Mobeye Internet Portal:
3
2. TO GET READY
To get started with the Mobeye Call-Key following steps are needed.
1. Place the SIM card
2. Connect an electronic lock to the output
3. Connect the power supply and, if desired, insert the four batteries
4. Sign up as account in the Internet Portal
5. Activate the SIM card in the Internet Portal
6. Activate the device in the Internet Portal
7. Create contacts, contact persons, user groups and users
8. Data exchange of settings and historical log with Mobeye Internet Portal
9. Open the lock
10. See historical events
2.1 PLACE THE SIM CARD
Use the Mobeye M2M SIM card which was included in the delivery. If no
SIM card was included, please ask Mobeye (info@mobeye.eu).
The SIM card needs to be inserted before the batteries.
•Open the back cover and insert the SIM card in the holder.
For opening/closing, slightly move the cover.
2.2 CONNECT A LOCK TO THE OUTPUT
Connect an electronic door lock to the output 1.This is a relay output. The maximum load is
2A/30V. Open the hole in the enclosure and insert the 2 wires of the lock through the hole of
the enclosure to the inside part and next in the two connectors of output 1 (press on the
orange pins for connecting the wires). It does not matter which wire is connected to which
connector. If necessary the wires can be extended using appropriate wire material.
4
2.3 CONNECT THE POWER SUPPLY
Connect the external power adapter to the power input of the Mobeye Call-Key (press the
orange pins for connecting the wires):
•V+ to “+”
•Ground to “-“
When using Mobeye adapter 10027 (European type):
‘V+’ is black wire with white stripe, ‘Ground’ is black wire. Otherwise please look at the
adapter for the ‘+’ and ‘–‘.
The GSM-status-LED displays the status. As long as no GSM connection was established,
the LED flashes about 1 time per second. As soon as the connection is made, it will flash
once in (about) 3 seconds.
Optionally 4 batteries (4 * CR123) can be placed. If these are inserted, the Mobeye Call Key
will send an alarm message in the event of a power failure. After sending the outage report
the unit itself will go to the "Low Power” mode, which means that the GSM module will shut
down to save the batteries. In this 'Low Power” mode, the unit will not be able to receive
incoming phone calls. Internal triggers, such as (alarm) messages on the inputs and test
reports may be sent.
Close the Mobeye Call-Key using the 4 screws.
2.4 SIGN UP IN THE MOBEYE INTERNET PORTAL
Go to www.mymobeye.eu and sign up for a new account. Follow the instructions on the
screen.
You will receive an e-mail to confirm the new account. After confirmation please login to the
portal.
Sign-up for new account
5
2.5 ACTIVATE THE SIM-CARD
First the Mobeye SIM card needs to be activated in the Mobeye Internet. At this point in time
you confirm the subscription.
Choose ‘activate new SIM card’.
Enter the SIM card number.
This is the number written on the plastic SIM card. Only take the
last 8 digits of the last two lines (incl. number after space, do not
insert the space}).
Click ‘next’.
Select the device type
Call-Key
Click ‘next’.
Choose the contract:
Call-Key SIM+portal
Click ‘next’.
To confirm, cross mark both conditions.
Click ‘next’.
Now the activation of the SIM card is complete.
6
Click ‘finish’.
2.6 ACTIVATE THE MOBEYE DEVICE IN THE PORTAL
Next the Mobeye Call-Key can be activated in the portal. Be sure the SIM card was placed,
the external power supply was connected and the GSM network connection was
established..
2.6.1 Installation code
For all programming actions the installation code must be used. The initial code is ‘1111’.
The installation code is also included in the confirmation SMS which the administrator
received after programming the administrator number. For more security, the code needs to
be changed to a personal installation code, see 3.2.
In this manual this code is referred to as CODE.
2.6.2 Activate the device in the portal
Select the correct (or only) SIM card number and click ‘activate device’.
In the list ‘My SIM cards’ the telephone number of the Call-Key is displayed (+34…). This
number will be used later, to call the device in order to open the lock.
Enter the security CODE.
Click ‘next’.
7
The server and the device are synchronising; this can
take several minutes
If it takes longer than 5 minutes, the set-up was not
done correctly; click ‘previous’ and try again. If it still
does not work, please contact Mobeye
(info@mobeye.eu)..
As soon as communication is set-up, next
screen appears.
1. Enter a name for the device
2. Enter a location for the device
Click “next”
The settings are interchanged.
The activation is completed.
Click ‘next’
8
2.7 CONTACTS, CONTACT PERSONS, USER GROUPS AND USERS
The first tab ‘My Portal’ lists the active devices.
Select a device and click it.
Note: After entering the settings on the screen, these are not automatically programmed in
the Mobeye Call Key. This only happens when you synchronize the data between the portal
and the device. See section 2.8.
Table of contents
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