Mitel Superset 430 User manual
USER GUIDE
MITEL 200
SUPERSET 430
Rev. 2/02
2
TO ANSWER AN INCOMING CALL
☎Lift handset of ringing telephone
or
☎Press flashing line button
TO PLACE AN OUTGOING CALL
☎Dial outside access code [9]
☎Dial number you wish to call
TO PLACE AN INTERNAL CALL
☎Dial extension number
TO PLACE A CALL ON HOLD
☎With a call on the line, press HOLD
To reconnect with caller:
☎Press the flashing line button
TO PICK UP A CALL ON HOLD AT ANOTHER EXTENSION
☎Lift handset or press SPEAKER
☎Press HOLD PICK UP
☎Dial extension number where caller is on hold
TO PICK UP A CALL RINGING AT ANOTHER EXTENSION
☎Lift handset or press Speaker
☎Press Ring Pickup
☎Dial extension number of ringing telephone
3
TO TRANSFER A CALL
☎With a call on the line, press Trans/Conf
☎Dial destination extension number
☎Announce call (if desired)
☎Press Release me to transfer call
or
☎Press Back to held to cancel
TO PLACE YOUR PHONE IN DO-NOT-DISTURB
☎Press Do Not Disturb feature key
(The line appearance for the key turns on)
TO CANCEL
☎Press Do Not Disturb feature key
(The line appearance for the key turns off)
TO CONFERENCE CALL
☎With a call on the line, press Trans/Conf
☎Dial second party (internal or external)
☎Press Trans/Conf to bring all parties together
Use the following options during the conference:
Trans/Conf to add callers
Split to split conference
Trade to switch between split callers
Trans/Conf to bring all callers back to conference
TO INITIATE A CALLBACK
☎If you dial an extension and receive a busy signal or
no answer, press Call me back
(This will initiate a callback and the system will ring your extension
when the busy extension is free or the non-answered extension
has been used. After you pick up your ringing telephone, the
system will call the extension you wanted to call back.)
4
TO PROGRAM SPEED DIAL
☎Press SUPERKEY
☎Press More
☎Press Feature Key
☎Press Speed Call
☎Select PERSONAL KEY
☎Dial [9] and the telephone number
or
☎Dial extension number
☎Press Save
TO FORWARD YOUR TELEPHONE
☎Without picking up the handset, press SUPERKEY
☎Press More
☎Press Forwarding
Follow screen prompts:
Busy
No Answer
I am here (remote)
Always
☎Internal & External are separated
RING ADJUSTMENT
☎SUPERKEY
☎More
☎Ring Adjust
Pitch or Volume
(Use arrows to change)
☎Press SUPERKEY to exit
Repartee Voicemail
5
How to Activate Your New Mailbox
At your own phone dial the Voicemail extension number or
press Vmail:
Your answer to the questions will be
1for YES or 2for NO
The system will ask you to record or enter the following:
•Your Recorded Name (First and Last Name)
Press * key when you are finished recording
•Directory (1 for Yes)
•Standard Greeting (Main Mailbox Greeting)
Press * key when you are finished recording
•Security Code (3 - 10 digits)
Wait until you hear your voicemail ask you. If you are
satisfied with these settings, press 1 for yes?
When the Voicemail says GREAT! Your voicemail is now
setup. Hang up, your voicemail is now setup and ready to
be used.
Sample Greetings:
Hello. You have reached the voicemail box of ________.
Please leave your name, number & short message and I
will call you back as soon as possible. If you need
immediate assistance you can press ‘0’ now. To bypass
this greeting in the future press the star key.
Hello. You have reached the desk of _____________.
Please leave your name, number & short message and I
will call you back as soon as possible. If you need
immediate assistance you can press (ext. #) now. To
bypass this greeting in the future press the star key.
6
Repartee Short Cuts
Check New Messages 4
While Message is playing
3Skip to end of message
4Slower playback
5Soft/loud
6Faster playback
7Back up (by 4 seconds)
8Pause
9Forward (by 4 seconds)
*Save as new
After Message has played
4Reply
5Check next message
6Delete
7Archive
8Timestamp
9Redirect
0Save as New
#Repeat the message
Leave Messages 5+ voicemail #
Edit the message 4Press ## to spell name
Special Delivery 5or Group
Address to others 6Record message then
Send the message 7 press *
Review Old Messages 6
Same options as new messages
Setup Options 7
Switch Greeting 45
Edit Standard Greeting 46
Edit Alternate Greeting 47
Groups 5
Change Security Code 74
Change Recorded Name 75
7
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5
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