Mitel M7208N User manual
3300 CITELlink Gateway
for 7000 Series Norstar Phones
M7208N Phone User Guide
NOTICE
The information contained in this document is believed to be accurate in all respects but is not warranted by MITEL NETWORKSJ
Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by MITEL
NETWORKS or any of its affiliates or subsidiaries. MITEL NETWORKS and its affiliates and subsidiaries assume no responsibility for any
errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such
changes.
Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written
permission from MITEL NETWORKS Corporation.
IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network. Connect the telephone
to a Mitel Networks system only.
Mitel Networks is a trademark of Mitel Networks Corporation.
CITELlink is a trademark of CITEL Technologies Ltd.
Nortel Networks is a trademark of Nortel Networks Corporation.
Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged.
-i-
Contents
ABOUT YOUR PHONE 1
Conventions 2
Using Your Norstar Phone with the 3300 CITELlink Gateway 3
TIPS FOR YOUR COMFORT AND SAFETY 3
Don't cradle the handset! 3
Protect your hearing 3
CUSTOMIZING YOUR PHONE 4
Ringer Control 4
Handset Receiver Volume Control 4
Speaker Volume Control 4
Display Contrast Control 4
Feature Keys 4
Language Change 5
MAKING AND ANSWERING CALLS 5
Make a call 5
Answer a call 5
Redial 5
Redial - Saved Number 6
Speed Call Keys 6
Speed Call - Personal 7
Handsfree Operation 8
On-Hook Dialing 8
On-Hook Dialing 9
Auto-Answer 9
-ii-
CALL HANDLING 10
Hold 10
Transfer 10
Conference 10
Conference Split 11
Swap 11
Call Forward 12
Call Forward - Remote 13
Call Forward - End Chaining 13
Call Forward - Override 14
Messaging - Advisory 14
Messaging - Callback 14
Messaging - Cancel Callback 15
Messaging - Cancel All Callbacks 15
USING ADVANCED FEATURES 15
Account Codes 15
Call Park 16
Call Pickup 16
Campon 16
Do Not Disturb 17
Override 17
Paging 17
Direct Paging 18
Group Paging / Meet Me Answer 19
Trunk Flash 19
Record a Call 20
Tag Call 21
-1-
ABOUT YOUR PHONE
The Mitel Networks 3300 CITELlink Gateway allows your Nortel Networks™
Norstar phone to work on a Mitel Networks 3300 Inte
g
rated Communications
Platform (3300 ICP).
When used with a 3300 ICP, your M7208N phone has ten fixed-function keys
(SUPERKEY, TRANS/CONF, REDIAL, MESSAGE, HOLD, CANCEL,
SPEAKER, DOWN ARROW, + (Volume Up) and - (Volume Down) and three
personal keys with status indicators. Personal key 10 (see Phone Buttons ) is
always your Prime Line; the remaining personal keys can be programmed
as:
zFeature keys (for example, Swap). Only the administrator can program
feature keys.
zSpeed Call keys. You can program speed call keys from your phone.
zLine Appearances. Only the administrator can program line appearances.
Your phone also features display-assisted selection of features and on-hook
dialing.
-2-
Phone buttons
Phone status indicators
Conventions
The following conventions are used in this user guide:
zFixed-function keys are identified by bold uppercase letters (for example,
TRANS/CONF ).
zText that appears on the display is identified by double quotes (for
example, "Language?").
Button Number
Description
1 Cancel
2 Superkey
3 Hold
4 Speaker
5 Prime Line
6 Transfer/Conference
7 Redial
8-9 Personal Keys
10 Down Arrow
11 Message
When line is the indicator is
Idle Off
Busy On
Ringing Flashing slowly
On hold at your set Flashing rapidly
On hold at another set Flashing slow on/fast off
-3-
Using Your Norstar Phone with the 3300 CITELlink Gateway
Please note the following differences in the way your phone now operates:
zYou can program speed call numbers, personal keys as well as
enable/disable features using SUPERKEY. To navigate through the
menus, use * and # on the keypad.
zSome features require you to dial a feature access code. You can use
feature access codes whenever you have dial tone. The feature access
codes in this user guide may be different from the ones programmed in
your system. Ask your Administrator for the list of feature access codes
you can use.
zWhen you have a message (including new voice mail messages),
"Message" appears on the display, and the MESSAGE key indicator turns
on.
zYou do not need to select a line before dialing a number. See On-hook
Dialing in the Making and Answering Calls section for more information.
TIPS FOR YOUR COMFORT AND SAFETY
Don't cradle the handset!
Prolon
g
ed use of the handset can lead to neck, shoulder, or back discomfort,
especially if you cradle the handset between your ear and shoulder.
Protect your hearing
Your phone has a control for adjusting the volume of the handset receiver.
Because continuous exposure to loud sounds can contribute to hearing loss,
keep the volume at a moderate level.
-4-
CUSTOMIZING YOUR PHONE
Ringer Control
To adjust the Ringer Volume while the phone is ringing:
zPress + or -.
To adjust the Ringer Pitch or Volume while the phone is idle:
1. Press SUPERKEY.
2. Press # (No) until "Ringer Adjust?" appears.
3. Press * (Yes).
4. To adjust the ringer pitch, press * (Yes). To adjust the ringer volume,
press # (No), then * (Yes).
5. Press + or - until you hear the desired pitch/volume.
6. Press # (Save).
7. Press SUPERKEY.
Handset Receiver Volume Control
To adjust the Handset Receiver Volume when you are using the
handset:
zPress + or -.
Speaker Volume Control
To adjust the Speaker Volume when making an on-hook call or when
listening to background music:
zPress + or -.
Display Contrast Control
To adjust the Display Contrast while your phone is idle:
zPress DOWN ARROW.
Feature Keys
To display information about a key:
1. Press SUPERKEY.
2. Press a personal key or REDIAL.
3. Press SUPERKEY.
-5-
Language Change
To change the display language:
1. Press SUPERKEY.
2. Press # (No) until "Language?" appears.
3. Press * (Yes).
4. Press * (Change).
5. Press # (No) until the desired language appears.
6. Press * (Yes).
MAKING AND ANSWERING CALLS
Make a call
1. Lift the handset.
2. If you want to use a Non-Prime Line, press a Line Appearance key.
3. Dial the number,
-OR-
Press a Speed Call key.
-OR-
Press REDIAL.
Answer a call
zLift the handset.
-OR-
Press the flashing Line appearance key and lift the handset.
Redial
To redial the last number that you manually dialed:
1. Lift the handset.
2. Press REDIAL.
-6-
Redial - Saved Number
To save the last number that you manually dialed:
1. Lift the handset.
2. Dial **79.
To Redial a saved number:
1. Lift the handset.
2. Dial *6*.
Speed Call Keys
You may use Speed Call Keys to make a call or to send a string of digits
during a call (press a Speed Call Key during a call to send a multi-digit
password, for instance).
To dial a stored Speed Call number:
1. Lift the handset.
2. Press a Speed Call key.
To store a Speed Call number:
1. Press SUPERKEY.
2. Press a personal key that isn't a line key.
3. Press * (Change).
4. Press * (Yes).
5. Do one of the following:
To enter a new number, dial the number. Press HOLD between digits
to create a pause during dialing; press HOLD more than once to
lengthen the pause.
To enter a trunk flash, press TRANS/CONF. (See Trunk Flash for
more information about the use of this feature.)
To enter the last number dialed, press REDIAL.
6. Press * (Save).
7. Press the selected personal key.
8. If you want to make the number private, press * (Yes). Otherwise, press
#No.
9. Press SUPERKEY to exit, or press a personal key to program another
speed call number.
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1
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