Miele W 404 Plus User manual

Operating instructions

for Washing machine

W 404 Plus

To avoid the risk of accidents or

damage to the machine it is

essential to read these operating instructions

before it is installed or used for the

first time.

M.-Nr. 06 020 390

Disposal of the packing

material

The transport and protective packing

has been selected from materials which

are environmentally friendly for disposal

and can normally be recycled.

Ensure that any plastic wrappings,

bags etc. are disposed of safely and

kept out of the reach of babies and

young children. Danger of suffocation!

Rather than just throwing these

materials away, please ensure they are

offered for recycling.

Disposal of your old appliance

or machine

Electrical and electronic appliances /

machines often contain materials

which, if handled or disposed of

incorrectly, could be potentially

hazardous to human health and to the

environment. They are, however,

essential for the correct functioning of

your appliance or machine. Please do

not therefore dispose of your old

machine or appliance with your

household waste.

Please dispose of it at your local

community waste collection / recycling

centre and ensure that it presents no

danger to children while being stored

for disposal.

It should be unplugged or disconnected

from the mains electricity supply by a

competent person. The plug must be

rendered useless and the cable cut off

directly behind it to prevent misuse.

See the "Warning and Safety" section of

this booklet for further details.

Caring for our environment

Caring for our environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Disposal of the packing material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Disposal of your old appliance or machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Warning and safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Description of the appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Special programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Delicates and Silks /programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Water plus system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Future updates (PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Important control panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Programme selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Additional option buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

"Spin" button with indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Washing environmentally and economically. . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Energy and water consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Additional options (Soak, Pre-wash, Intensive) . . . . . . . . . . . . . . . . . . . . . . . . 14

When drying with a tumble dryer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

How to wash correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Brief instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Programme chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Garment care label symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Before washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Selecting a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Additional options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

At the end of a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Adding or removing laundry after a programme has started . . . . . . . . . . . . . . . . 25

Contents

Interrupting a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Altering a programme once selected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Skipping a programme stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

To cancel or select a different programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Water softeners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Washing with several components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Fabric conditioners and liquid starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Automatic dispensing of fabric conditioner or liquid starch to laundry

at the end of a programme. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Adding fabric conditioner separately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Adding starch separately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Colour run and dye removers/dyes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

E-Cloth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Extra cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Cleaning the detergent dispenser drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Cleaning the water inlet filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

To clean the filter in the union in the open end of the inlet hose: . . . . . . . . . . . 33

To clean the filter in the water inlet valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Problem solving guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

The programme does not start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

The wash programme stops and a fault indicator light comes on. . . . . . . . . . . . . 35

A fault indicator light comes on but the wash programme continues as normal. . 36

General problems or an unsatisfactory wash result . . . . . . . . . . . . . . . . . . . . . . . 37

The drum door does not open when you press the Door button. . . . . . . . . . . . . . 39

Opening the drum door in the event of a blocked drain outlet and/or

power failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Blocked drain outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Opening the drum door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Customer contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Contents

Installation and connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Installation surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing the washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Removing the transit fittings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Re-fitting the transit bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Levelling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Screwing out and adjusting the feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Building under a continuous worktop/in a kitchen run . . . . . . . . . . . . . . . . . . . 49

Washer and Dryer stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

The Miele water protection system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connection to the water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Connection to the drainage system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Consumption data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Note for test institutes: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Programmable functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Water plus system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Gentle action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Top-up rinse for Cottons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Memory function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Soak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Contents

To avoid the risk of accidents and

damage to the machine please read

these instructions carefully before

using it for the first time. They

contain important information on its

safety, use and maintenance.

Keep these operating instructions in

a safe place and ensure that new

users are familiar with the content.

Pass them on to any future owner of

the machine.

Correct usage

Only use the washing machine to

wash items which are specified by

the manufacturer to be machine-wash-

able on the wash-care label, and tex-

tiles composed of hand-washable wool

or wool blend fabrics as well as satin,

lace, silk and other hand-washable

garments.

Any other applications may be danger-

ous. The manufacturer is not liable for

damage resulting from improper use or

operation.

Technical safety

Before setting up the machine,

check it for any externally visible

damage. Do not install and use a

damaged machine.

Before connecting the machine,

ensure that the connection data on

the data plate (voltage and connected

load) match the mains electricity

supply. If in any doubt, consult a

qualified electrician.

The electrical safety of this

machine can only be guaranteed

when continuity is complete between

the machine and an effective earthing

system which complies with local and

national regulations. It is most important

that this basic safety requirement is

present and regularly tested and where

there is any doubt the household wiring

system should be inspected by a

qualified electrician.

The manufacturer cannot be held liable

for the consequences of an inadequate

earthing system (e.g. electric shock).

Do not connect the machine to the

mains electricity supply by an

extension lead. Extension leads do not

guarantee the required safety of the

machine (e.g. danger of overheating).

The machine is built in accordance

with current safety requirements.

Unauthorised repairs could result in

unforeseen dangers for the user, for

which the manufacturer cannot accept

liability. Repairs should only be

undertaken by a Miele approved

technician.

Ensure current is not supplied to the

appliance until after maintenance or

repair work has been carried out.

The machine is only completely

isolated from the electricity supply

when:

–it is switched off at the wall socket

and the plug is withdrawn, or

–it is switched off at the mains, or

–the mains fuse is withdrawn.

Warning and safety instructions

This machine must only be

connected to the on-site water

supply using a new hose kit. Old hoses

must not be re-used. Check the hose

regularly for signs of wear and tear.

Change in good time to avoid the risk of

leaks and subsequent damage.

Faulty components must only be

replaced by genuine Miele original

spare parts. Only when these parts are

fitted can the safety standards of the

machine be guaranteed.

If the connection cable is faulty it

must only be replaced by a Miele

approved service technician to protect

the user from danger.

In countries where there are areas

which may be subject to infestation

by cockroaches or other vermin, pay

particular attention to keeping the

machine and its surroundings in a

clean condition at all times. Any

damage which may be caused by

cockroaches or other vermin will not be

covered by the machine guarantee.

Use

This equipment may only be used

in mobile installations such as

ships, caravans, aircraft etc. if a risk

assessment of the installation has been

carried out by a suitably qualified

engineer.

Do not install your washing

machine in rooms where

temperatures below freezing may

occur. Frozen hoses may burst under

pressure. The reliability of the electronic

control unit may be impaired at

temperatures below freezing point.

Before using the machine for the

first time, check that the transit

fitting at the rear of the machine has

been removed (see section on

"Installation"). During spinning, a transit

fitting which is still in place may result in

damage to both the machine and

adjacent furniture or appliances.

Turn off the stopcock if the

machine is to be left for any length

of time (e.g. holiday), especially if there

is no floor drain (gully) in the immediate

vicinity.

Flooding danger.

If hooking the drain hose into a

wash basin, check that the water can

drain off quickly enough to prevent the

sink from overflowing.

Make sure the drain hose is secure, so

that the force of the water flowing out of

the hose does not dislodge it.

Take care to ensure that foreign

objects (e.g. nails, pins, coins,

paper clips) do not find their way into

the machine with the laundry. These

may damage components of the

machine (e.g. suds container, drum),

which in turn can result in damage to

the laundry.

Warning and safety instructions

If the correct amount of detergent

is dispensed, the machine should

not need to be descaled. If, however,

you do wish to descale the machine

only use proprietary non-corrosive

descaling agents and strictly observe

the instructions on the packaging. If in

doubt, contact the Miele Customer Ser-

vice Dept. or your Miele Dealer.

Textiles which have been pre-

treated in solvent based cleaning

agents must be thoroughly rinsed in

clean water before being washed in the

machine.

Never use solvent based cleaning

agents in this machine, as this may

result in damage to component parts

and create toxic fumes. Such

detergents also pose a fire and

explosion hazard.

Only use dyes specified by the

manufacturer as being suitable for

use in a domestic washing machine.

Always observe the manufacturer's

instructions carefully.

Colour run and dye removers

contain sulphur compounds which

can cause damage such as corrosion.

Do not use these products in this

machine.

Always make sure the drum is

stationary before reaching in to

remove washing. Reaching into a

moving drum is extremely dangerous.

Safety with children

This machine is not a toy! To avoid

the risk of injury do not allow

children to play on or near it or to play

with the controls. Supervise its use by

the elderly or infirm, and supervise

children whilst you are operating the

machine.

For machines with a ‘porthole’

door, remember that the porthole

glass will be hot when washing at very

high temperatures. Do not let children

touch it.

Accessories

Accessory parts may only be fitted

when expressly approved by Miele.

If other parts are used, guarantee,

performance and product liability

claims will be invalidated.

Disposal of your old machine

Before discarding an old machine,

switch it off at the wall socket and

unplug it. Render the plug useless. Cut

off the cable directly behind the

appliance to prevent misuse. This

should be done by a competent

person.

The manufacturer cannot be held

liable for damage caused by non-

compliance with these Warning and

Safety instructions.

Warning and safety instructions

Special programmes

–Programme for hand-washable

fabrics (Silks /)

Hand-washable fabrics which crease

easily and do not contain wool can

be washed in the

Silks

programme (30°C temperature only).

–Programme for hand-washable

fabrics (Woollens /)

Hand-washable or machine-

washable wool or wool blend fabrics

can be washed in the

Woollens

programme. If the garment care label

does not specify a temperature,

wash using the cold setting.

– Programme for small loads

(Quick wash)

This is a Cottons programme for very

lightly soiled fabrics.

– Programme for mixed fabrics

(Mixed wash)

Suitable for small loads of garments

made from man-made fibres and

cotton garments which can be

washed together. Sort according to

colour.

–Rinse programme (Separate rinse)

Articles are only rinsed and spun in

the machine.

Delicates and Silks /programmes

In these programmes, the laundry is

washed and spun very gently to reduce

creasing and the amount of ironing

required, thus providing "Easy care" for

your laundry.

Water plus system

The water level for washing and/or

rinsing is increased. For

Cottons

and

Minimum iron

programmes an

additional rinse can also be selected.

Description of the appliance

Future updates (PC)

The indicator or check light marked PC

is the interface used by Miele service

technicians during servicing work for

testing purposes and for updating the

machine's programme data.

Description of the appliance

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