Miele W 3923 WPS User manual

Operating instructions

for Washing machine

W 3923 WPS

To avoid the risk of accidents or

damage to the machine it is

essential to read these instructions

before it is installed and used for the

first time.

M.-Nr. 06 873 570

Disposal of the packing

material

The transport and protective packing

has been selected from materials which

are environmentally friendly for disposal

and can normally be recycled.

Ensure that any plastic wrappings,

bags etc. are disposed of safely and

kept out of the reach of babies and

young children. Danger of suffocation!

Rather than just throwing these

materials away, please ensure they are

offered for recycling.

Disposal of your old appliance

or machine

Electrical and electronic appliances /

machines often contain materials

which, if handled or disposed of

incorrectly, could be potentially

hazardous to human health and to the

environment. They are, however,

essential for the correct functioning of

your appliance or machine. Please do

not therefore dispose of your old

machine or appliance with your

household waste.

Please dispose of it at your local

community waste collection / recycling

centre and ensure that it presents no

danger to children while being stored

for disposal.

It should be unplugged or disconnected

from the mains electricity supply by a

competent person. The plug must be

rendered useless and the cable cut off

directly behind it to prevent misuse.

See the "Warning and Safety" section of

this booklet for further details.

Caring for our environment

Caring for our environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Disposal of the packing material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Disposal of your old appliance or machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Warning and Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Operating the washing machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Washing environmentally and economically. . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Energy and water consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

How to wash correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Extra options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Short. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Water plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Pre-wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Further extras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Soak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Rinse hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Extra rinse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Spinning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Final spin speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Rinse and interim spin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

To omit the final spin (Rinse hold). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

To omit rinse and interim spin and the final spin (No spin). . . . . . . . . . . . . . . . 23

Delay start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Programme chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Garment care label symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Changing the programme sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Cancelling a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Interrupting a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Changing a programme. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Adding or removing laundry after a programme has started . . . . . . . . . . . . . . . . 34

Safety lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Contents

Detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

The correct detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Water softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Washing with several components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Fabric conditioners and liquid starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Automatic dispensing of fabric conditioner or liquid starch to laundry

at the end of a programme. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adding fabric conditioner or starch separately . . . . . . . . . . . . . . . . . . . . . . . . 37

Colour run and dye removers/dyes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

External casing and fascia panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

E-Cloth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Extra cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Cleaning the detergent dispenser drawer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Cleaning the filter in the water inlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Problem solving guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

The programme does not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Fault messages in the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Problems with the load size indicator or calibrating to zero . . . . . . . . . . . . . . . . . 43

General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

An unsatisfactory wash result . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

The door will not open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Opening the drum door in the event of a blocked drain outlet and/

or power failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Blocked drain outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Future updates (PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Appliance guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Contents

Installation and connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installation surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Installing the washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Removing the transit bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Re-fitting the transit bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Levelling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Screwing out and adjusting the feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Building under a continuous worktop/in a kitchen run . . . . . . . . . . . . . . . . . . . 56

Washer and Dryer stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

The Miele Waterproof system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Connection to the water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Connection to the drainage system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Consumption data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Notes for test institutes: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

To open the Settings menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Language F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Time (of day) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Gentle action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Longer pre-wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Suds cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Lock code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Temperature unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Buzzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Keypad tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Standby display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Contents

To avoid the risk of accidents and

damage to the machine please read

these instructions carefully before

using it for the first time. They

contain important information on its

safety, use and maintenance.

Keep these instructions in a safe

place and ensure that new users are

familiar with the content. Pass them

on to any future owner of the

machine.

Correct usage

Only use the washing machine to

wash items which are specified by

the manufacturer to be

machine-washable on the wash-care

label, and textiles composed of

hand-washable wool or wool blend

fabrics as well as satin, lace, silk and

other hand-washable garments. Any

other applications may be dangerous.

The manufacturer is not liable for

damage resulting from improper use or

operation.

Technical safety

Before setting up the machine,

check it for any externally visible

damage.

Do not install or use a damaged

machine.

Before connecting the machine,

ensure that the connection data on

the data plate match the mains

electricity supply. If in any doubt,

consult a qualified electrician.

The electrical safety of this

machine can only be guaranteed

when continuity is complete between

the machine and an effective earthing

system which complies with local and

national safety regulations. It is most

important that this basic safety

requirement is present and regularly

tested, and where there is any doubt

the household wiring system should be

inspected by a qualified electrician.

The manufacturer cannot be held liable

for the consequences of an inadequate

earthing system (e.g. electric shock).

Do not connect the machine to the

mains electricity supply by an

extension lead. Extension leads do not

guarantee the required safety of the

machine (e.g. danger of overheating).

The machine is built in accordance

with current safety requirements.

Unauthorised repairs could result in

unforeseen dangers for the user, for

which the manufacturer cannot accept

liability. Repairs should only be

undertaken by a Miele approved

technician.

Ensure current is not supplied to the

machine until after maintenance or

repair work has been carried out.

Warning and Safety instructions

The machine is only completely

isolated from the electricity supply

when:

–it is switched off at the wall socket

and the plug is withdrawn, or

–it is switched off at the mains, or

–the mains fuse is disconnected, or

–the screw-out fuse is removed (in

countries where this is applicable).

The Miele "Water protection

system" protects from water

damage provided the following

conditions have been met:

– the machine is correctly plumbed in

and connected to the electricity

supply.

– if a fault has been identified, the

machine must be examined by a

competent person before further use,

and repaired if necessary.

Faulty components must only be

replaced by genuine Miele original

spare parts. Only when these parts are

fitted can the safety standards of the

machine be guaranteed.

If the connection cable is faulty it

must only be replaced by a Miele

approved service technician to protect

the user from danger.

In countries where there are areas

which may be subject to infestation

by cockroaches and other vermin, pay

particular attention to keeping the

machine and its surroundings in a

clean condition at all times. Any

damage which may be caused by

cockroaches or other vermin will not be

covered by the guarantee.

Use

This equipment may only be used

in mobile installations such as

ships, caravans, aircraft etc. if a risk

assessment of the installation has been

carried out by a suitably qualified

engineer.

Do not install your washing

machine in rooms where

temperatures below freezing may

occur. Frozen hoses may burst or split.

The reliability of the electronic control

unit may be impaired at temperatures

below freezing point.

Before using the machine for the

first time, check that the transit

fittings at the rear of the machine have

been removed (see section on

"Installation"). During spinning, a transit

fitting which is still in place may result in

damage to both the machine and

adjacent furniture or appliances.

Warning and Safety instructions

Turn off the stopcock if the

machine is to be left for any length

of time (e.g. holiday), especially if there

is no floor drain (gully) in the immediate

vicinity.

Flooding danger.

If hooking the drain hose into a

wash basin, check that the water can

drain off quickly enough to prevent the

sink from overflowing. Make sure the

drain hose is secure, so that the force

of the water flowing out of the hose

does not dislodge it.

Take care to ensure that foreign

objects (e.g. nails, pins, coins,

paper clips) do not find their way into

the machine with the laundry. These

may damage components of the

machine (e.g. suds container, drum),

which in turn can result in damage to

the laundry.

If the correct amount of detergent

is dispensed, the machine should

not need to be descaled. If, however,

you do wish to descale the machine

only use proprietary non-corrosive

descaling agents and strictly observe

the instructions on the packaging. If in

doubt contact the Miele Customer

Service Dept. or your Miele Dealer.

Textiles which have been

pre-treated in solvent based

cleaning agents must be thoroughly

rinsed in clean water before being

washed in the machine.

Never use solvent based cleaning

agents, e.g. those containing

benzene, in this machine, as this may

result in damage to component parts

and create toxic fumes. Such agents

also pose a fire and explosion hazard.

Never use solvent based cleaning

agents, e.g. those containing

benzene, to clean the outside surfaces

of this machine. They can cause

damage to plastic surfaces.

Only use dyes specified by the

manufacturer as being suitable for

use in a domestic washing machine.

Always observe the manufacturer's

instructions carefully.

Colour run and dye removers

contain sulphur compounds which

can cause damage such as corrosion.

Do not use these products in this

machine.

Always make sure the drum is

stationary before reaching into it to

remove laundry. Reaching into a

moving drum is extremely dangerous.

Warning and Safety instructions

Safety with children

This machine is not a toy! To avoid

the risk of injury do not allow

children to play on or near it or to play

with the controls. Supervise its use by

the elderly or infirm, and supervise

children whilst you are operating the

machine.

For machines with a 'porthole'

door, remember that the porthole

glass will be hot when washing at very

high temperatures.

Do not let children touch it.

Accessories

Accessory parts may only be fitted

when expressly approved by Miele.

If other parts are used, guarantee,

performance and product liability

claims will be invalidated.

Disposal of your old machine

Before discarding an old machine,

switch it off at the wall socket and

unplug it. Render the plug useless. Cut

off the cable directly behind the

machine to prevent misuse. This should

be done by a competent person.

The manufacturer cannot be held

liable for damage caused by

non-compliance with these Warning

and Safety instructions.

Warning and Safety instructions

Control panel

aStart/Stop button

For starting the programme selected

and cancelling a programme once it

has started.

bDisplay with Menu buttons

See the next pages for more

information.

cmbutton

For selecting delay start.

dPC / Optical interface

This is used by service technicians

to run diagnostic checks on your

machine and can also be used to

update programming data in the

future.

eLoad/Detergent button

For calling up the load size or the

recommended amount of detergent,

and for calibrating the load size

sensor to zero.

fExtra options buttons

Various extra options can be added

to the washing programmes.

gProgramme selector

For selecting the wash programme

and temperature for that programme.

The programme selector can be

turned clockwise or anti-clockwise.

hI-On/0-Off button

For switching the machine on or off.

iDoor button

Opens the machine door.

Operating the washing machine

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