MGI Zip X5 User Manual 1918
9.0 Warranty
9.1 Warranty Policy
The MGI Zip X5 is covered by a limited 2 year manufacturer’s
warranty from the date of purchase. Duration of this warranty is:
– 2 years on parts*
– 2 years on Lithium batteries and chargers
*MGI or an authorised service centre will repair or replace any
parts found to be defective in materials or workmanship under
normal use provided that:
1. The MGI Zip X5 has been properly used, maintained
and regularly serviced [see section 10.5]
2. The replacement or repair is performed by an
authorised MGI service centre or the owner with MGI
approval.
3. The Zip X5 has been registered online.
9.2 Warranty Exclusions
The following events will void warranty:
• Any alteration performed by non-authorised people
or companies.
• Fitting of parts or accessories not recommended by MGI.
• Any damage caused by continued operation of the Zip X5
after it is known to be defective.
• Damage to seat and/or seat support bracket.
• Damage caused by ingress of water into motor/gearbox
and other major components.
• Damage caused by the Zip X5 going into bunkers and other
course hazards.
• All implied warranties [save those preserved by statute] are
excluded. Liability for consequential damages under any
and all warranties are excluded to the extent exclusion is
permitted by law.
9.3 Parts Installed During Warranty
Warranty coverage for components installed during a motorised
Zip X5’s warranty period shall consist of the duration of the Zip X5’s
warranty period, provided the warranty installation is performed
by MGI, an authorised service centre or the Zip X5 owner on
approval. Replacement of parts under warranty will not extend
the warranty of the Zip X5 or parts.
10.0 Preventative Maintenance Program
To properly provide for the continued operation of your MGI Zip
X5, MGI has introduced its Preventative Maintenance Program
[PMP]. The PMP consists of work to be carried out by both the
owner and authorised service centres. To properly maintain the
warranty of your MGI Zip X5, it is essential that this work is carried
out. If the work carried out by the authorised service centre is to
replace parts that are part of the maintenance schedule, the
owner will be charged for the parts and labour. If the work to be
carried out is part of warranty, MGI will bear the cost.
10.1 Cleaning Your Zip X5 [See Maintenance Schedule]
• For years of good operation, your Zip X5 requires care and
attention.
• Keep your Zip X5 clean by using a cloth with warm water and
a mild detergent.
• Do not hose down your Zip X5 under any circumstance, as
the Zip X5 has electronic components.
• Ensure that the seat stem bracket is free from sand.
• Do not submerge your Zip X5 in water as it will cause
irreparable damage.
• Clean the Zip X5 battery base when the battery is removed
from the Zip X5.
10.2 Rear Wheel Axles Maintenance [See Maintenance Schedule]
The rear wheel stub axles need to be lubricated regularly. Remove
the rear wheels by depressing the spring clip and at the same
time pull off the wheel. Apply Petroleum Jelly or light grease to
the stub axles. Use a very small amount as the grease can attract
sand. If you play in sandy conditions you should clean the axle
and regrease fortnightly.
10.3 Upper and Lower Bag Strap Maintenance [See Maintenance
Schedule]
The bag straps should be replaced as per the Service Schedule.
The upper bag strap can be replaced by:
• Removing the left and right hand straps form the upper bag
support
• Undo and remove the screws holding the strap in position on
the bag support
• Remove and replace both bag straps
• Insert bag strap securing screws.
