Mediatrix 1104 Quick start guide

PBX Remote Line Extension using Mediatrix 1104 and

1204

February 21, 2006

Proprietary

2006 Mediatrix Telecom, Inc.

Configuration Notes

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Table of Contents

Introduction ........................................................................................................................................................................... 3

Application Scenario............................................................................................................................................................. 3

Running the Unit Manager Network Software....................................................................................................................... 4

Configuring the Mediatrix 1104............................................................................................................................................. 7

Configuring the Mediatrix 1204........................................................................................................................................... 12

Appendix A – Troubleshooting Tips.................................................................................................................................... 23

Configuration Notes

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Introduction

These Configuration Notes are distributed to partners and technical support personnel as an aid to configure units in a PBX

Remote Line Extension scenario. They are specific to the SIP v5.0 firmware.

Application Scenario

With VoIP, the distance limitation of extending copper wire from a PBX to a remote location is no longer an issue.

Small remote branch offices (SOHOs) can now have existing analog phones installed at the remote site as analog

extensions of the PBX system at the Main Office.

Requirement for fax at remote branch office.

Requirement for analog phone at remote branch office.

Toll-Bypass for intra-office calls.

The following configuration notes are not a substitute for the Mediatrix Administration Documentation for Mediatrix analog

products. Please have the following manuals available for reference:

Mediatrix 1104 SIP Reference Manual (SIP v5.0 version).

Mediatrix 1204 SIP Reference Manual (SIP v5.0 version).

Mediatrix Unit Manager Network Administration Manual and Quick Start guide (UMN v3.2).

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Running the Unit Manager Network Software

The Unit Manager Network (UMN) software is a configuration and management tool for Mediatrix devices. The UMN is

provided on the CD included with the unit. It has a default 3-units limit upon installation. This will suffice for most

configurations.

It is recommended that the administrator uses the UMN to configure the Mediatrix devices. Please refer to the UMN Quick

Start guide for the installation of the software. Once the UMN software has been installed on your PC

, proceed with the

following steps.

Step 1: Start the UMN

Select from the Start Menu > Programs > Unit Manager Network 3.2 > Unit Manager Network.

Step 2: Login to the UMN

In the Administrator login window (Connect to Unit Manager), a User Name and Password are not required. Click

OK to proceed.

Step 3: Perform an Autodetect

On the left pane, right-click the Unit Manager level, then select Autodetect.

Set the IP Address Range to minimize the time it takes to auto-detect the unit. Click Start to begin Mediatrix unit

detection. When the unit is detected, the Result section lists the unit.

Select the unit and click OK. If no DHCP server is used in your subnet, you must connect one unit at a time since

they will start by using the default IP address 192.168.0.1 after a recovery reset. You will have to set a different

static IP address for every unit. Please see the 1100 series and 1204 SIP Quick Start Guide for more details on

initial setup.

If you are having trouble opening the UMN application, verify that the status of the “Unit Manager Network 3.2” service is started. See Page

5 to access Windows Services.

Configuration Notes

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Note: The UMN runs in the Windows background. Mediatrix highly recommends that the administrator stops and restarts the

UMN service whenever the IP address of the PC is changed. A restart may be needed depending on your Windows O/S.

Go to Start Menu > Settings > Control Panel > Administrative Tools > Services.

Stop and restart the Unit Manager Network 3.2 service.

Configuration Notes

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Alternatively, you can configure multiple IP addresses on the same PC network interface card (only in static IP

mode – not DHCP) to avoid restarting the computer or stopping and restarting the UMN service whenever you

change the IP address and subnet of the Mediatrix unit. This is recommended for advanced IP network users, the

current configuration notes do not cover the step by step setting for this alternative.

Configuration Notes

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Configuring the Mediatrix 1104

Step 1: Setting Basic Network Parameters

Once the Mediatrix 1104 has been auto-detected, it should appear under the Unit Manager level. Right-click the

Administration level of the Mediatrix 1104 and select the Edit menu.

Configure the IP addresses to reflect your network. Uncheck Use DHCP if you are using static IP addresses.

Restart the unit after the configuration of IP addresses for the unit to accept the new addresses.

When using DHCP: you can also reserve the IP address for the Mediatrix 1104 by assigning the MAC address of

the unit to a specific IP address in your DHCP server – it will be easier to auto-detect the unit for provisioning. An

example of a unit IP address fetched by DHCP is shown in the figure below.

Another alternative to determine the IP address of the unit fetched by DHCP is to connect a telephone into port #2

of the Mediatrix 1104 and dial *#*0”. An internal IVR will provide the IP address of the unit.

Configuration Notes

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Step 2: Set the SIP Server Redirection

Select the Sip page and set the following:

oUncheck Use DHCP.

oSet the SIP Registrar field to empty since registration will not be required.

oSet the SIP Proxy field to be the IP address of the destination2 device. In this scenario, the destination IP

address is that of the Mediatrix 1204.

oClick in the User Name field next to the port number and type the telephone, fax, or extension number of

the Mediatrix 1104 port. Each port on the 1104 requires a User Name.

Using this setup will route all calls from the Mediatrix 1104 to the assigned IP address, that is our Mediatrix 1204. Note that you cannot use

this configuration to route calls to more than one unit.

Configuration Notes

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Step 3: Access the Edit SNMP Window

Right-click the unit and select Edit SNMP.

Step 4: Set the Port Behaviour

On the top menu bar, check the option Automatic GET.

Go to iso>org>dod>internet>private>enterprises>mediatrix > mediatrixExperimental > sipExperimentalMIB >

sipExperimentalMIBObjects > sipUnregisteredPortBehavior and set this parameter to enableport in the drop

down menu that appears upon double-clicking the value located in the upper-right pane.

Configuration Notes

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Step 5: NAT Traversal Configuration

You must configure the following parameters for the Mediatrix unit to work behind a NAT/Firewall router:

oGo to mediatrix > mediatrixExperimental > sipExperimentalMIB > sipExperimentalMIBObjects >

sipNatCustom > sipNatCustomEnable and set this parameter to enable.

oGo to mediatrix > mediatrixExperimental > sipExperimentalMIB > sipExperimentalMIBObjects >

sipNatCustom > sipNatCustomPublicAddress and set the parameter to be the public IP address of the

NAT/Firewall router where the Mediatrix 1104 is located. In this scenario, the IP address would be

69.129.134.6 as shown in the following figure.

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