Magtek EXPRESSCARD 1000 Operating manual

Rev. 1.01 1 P/N: 99875478

EXPRESSCARD 1000 ANNUAL

MAINTENANCE GUIDE

Component Identification

Figure 1

Figure 2

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Figure 3

Figure 4

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Figure 5

1. LCD Touch Screen

2. Card Eject Bin

3. Reset button (small pin hole)

4. Serial Number

5. Windows Product Key

6. Product Identification Tag

7. Secure anchor point

8. Main power switch and plug

9. Ethernet Data port

10. Rear Cooling Fans

11. Manual Swipe Rail (MSR)

12. Cylindrical Lock (Top Cover)

13. Card Access Door

14. Exception Feed Slot

15. Card Hopper Number 1

16. Card Hopper Number 2

17. Card Weight

18. Card Reject Bin (side view)

19. XY Transport

20. Printer

21. Card Hoppers

22. Embosser

23. Card Exit Transport

24. Card Reject Bin (top view)

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Software\Firmware:

To check the current software and firmware versions on the ExpressCard 1000 press the [Help] button

at the bottom of any screen.

After the Help screen is displayed, press the [Version Information] button to display the current software

and firmware installed on the unit, as shown in the figure below.

Note: The serial number of the unit is always shown in the upper left corner of the help screen.

Printer Hardware:

Cleaning Sensors

Use the included can of compressed air to clean the sensors indicated in figures 6 thru 8 below.

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Figure 6

Figure 7

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Figure 8

Print Head Cleaning

To clean the print head of the ExpressCard printer perform the following steps:

1) Open the ExpressCard 1000’s top cover, and then open up the print head assembly.

2) Firmly wipe the print head cleaning pen back and forth across the surface of the print head.

3) Once the print head is completely dry, close the printer.

4) Print a test card. If streaks are present after the cleaning process contact the MagTek Help desk.

Figure 9

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Cleaning the Platen and Card Feed Rollers

When cleaning the card feed rollers, make sure that all the rubber rollers are in good condition and free

of cracks. Refer to figure 10 shown below for roller positions if cracking is present contact the MagTek

Help desk.

Figure 10

Caution: The following procedure requires the ExpressCard1000 to be turned ON, use the caution when

performing the following steps:

1. Open the ExpressCard 1000’s top cover and printer arm assembly on the printer. Do not remove

the blank cards from the card hoppers, the Printer Ribbon, or the Card Cleaning Cartridge from

the Printer to perform this procedure.

2. Get a printer cleaning card (P\N: 96700020).

3. Make sure the Card Hopper Door is closed. Then, from the Status screen, select [Menu].

4. When the Main Menu screen displays, press the [Settings] button.

5. Select [Printer] on the Settings Menu.

6. Select [Printing Preferences] on the Printer Utility screen.

7. Finally, press the [Clean Printer] button on the Printing Preferences screen.

8. Insert the Cleaning Card into the Exception Card Slot until the card feeds into the printer. If the

rollers require more cleaning, continue to the next step.

9. Remove the print ribbon.

10. If the printer cleaning card failed to clean the Platen Roller completely, locate the Platen Roller

and use a cleaning pad from the Printer Cleaning Kit to wipe the roller clean.

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11. Then press the FORWARD and BACK buttons on the Printer Utility screen (use steps 3 through

5 to navigate to that screen) to move the Platen Roller back and forth while cleaning the roller.

12. If the printer cleaning card failed to clean the Card Feed Roller completely, remove the cards

from the hopper and locate the Card Feed Roller. Use a cleaning pad from the Printer Cleaning

Kit to wipe the roller clean.

13. Then press the FORWARD and BACK buttons on the Printer Utility screen (use steps 3 through

5 to navigate to that screen) to move the Card Feed Roller back and forth while cleaning the

roller.

14. When the Rollers are clean and completely dry, replace the ribbon and close the print head

assembly and top cover.

Figure 11

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Cleaning the I380 Encoder

To clean the I380 rollers, navigate to the Settings screen by selecting [Menu] and then [Settings]. Enter

the two required passwords (call the MagTek Help desk for the passwords) and then press the [Tuning]

and then [Advanced] button on the Tuning screen.

The window below will be shown. Press the [Clean] button in the lower left hand corner of the screen

and insert an encoder cleaning card (P/N: 96700004) into the card exception slot (located on the card

access door) to clean the encoder (Note: The card should be opened and ready for use before the Clean

button is pressed) . The cleaning process will be complete when the cleaning card is deposited into the

Card Eject Bin.

Note: The cleaning card should be damp but not overly wet. If the card is very wet, either wait a few

minutes until the card has dried sufficiently or speed the process by gently fanning the card to

evaporate the excess moisture.

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XY Transport Hardware:

XY Carriage Bushings

Inspect the blue plastic bushing on the inner rail of the XY assembly (see figure 12) after cleaning the

transport rod and check for damage or unusual wear. If the bushing is in excptable condition apply a

small amount of Tri-Flow lubricant the the rail (see figure 13) and manually move the carriage back and

forth.

Figure 12

Figure 13

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Magtek EXPRESSCARD 1000 Operating manual

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