Lorex LH314 Instruction Manual

www.lorexcctv.com

FREQUENTLY ASKED QUESTIONS:

English Version 1.0

LOREX-EDGE™

NETWORK READY H.264 HIGH PERFORMANCE

DIGITAL VIDEO SURVEILLANCE RECORDER

MODEL:

LH314 SERIES

LH314: FREQUENTLY ASKED QUESTIONS

How many screws come with the system?

The system comes with 2 screws. You only need two screws to mount the system to the back of

an LCD monitor with a VESA mount and independent stand.

Is there a software CD included with the system?

No. The browser-based remote software is built into the system.

NOTE: Some systems may include a Documentation CD. Only the Instruction Manual and Quick

Start Guide are included on this CD.

What is my ID and password?

By default, your system ID is 2; your password is 2222. This is the administrator ID and password.

For details on IDs and passwords, see “Managing Passwords” on page 17.

My system is not connecting to my local network.

Power off your system and connect the included Ethernet cable to the LAN port on the rear panel,

then power your system back on.

1. Press the button twice on the remote control to open the System Information screen on

the DVR. Under LAN, find the IP address of your system.

2. On your PC, click Start and select Run. In the Run window, enter cmd and click OK. The

Command Prompt window opens.

ATTENTION: Before attempting to connect locally or remotely (over the Internet), you must

have a router in order to network the system.

3. Type ipconfig and press Enter. Your network information appears (see figure). You may need

to enter some of this information in your system’s LAN settings.

4. Check that the third set of numbers of the IP address in the IP config window and your

system’s System Information screen are

the same

. If they are the

same

, you should be able to

connect to your local network (QuickTime configuration is still necessary, however). If the IP

address are

different

, you need to change the IP address on your system. Go to step 5.

5. On the system, click to open the Main Menu. Click LAN.

6. Under IP, select the third field (001) and enter the third set of numbers from the IP address in

the Command Prompt window. Under Gateway, select the third field (001) and enter the third

set of numbers from the Default Gateway in the Command Prompt window Right-click to exit

all menus to save your settings (or press ESC on the remote control).

The third set of numbers from the IP

address should match those in the IP

address of your PC.

In this example, our PC shows

, and

our DVR show

. Therefore, we need to

edit the IP address and Gateway

information on the DVR.

NOTE: The third set of numbers in

IP and Gateway in your LAN

settings MUST MATCH the third

set of numbers in IP address and

DefaultGatewayfromtheIPConfig

results in the Command Prompt

window. You do not need to change

any of the other sets of numbers.

NOTE: In this example, we

changed the default digit from

001

to 011

in order to match the IP

address and Default Gateway in

ipconfig.

7. Press the button twice on the remote control to open the System Information screen on

the DVR. Confirm that your changes have been saved.

For complete information on setting up local and remote viewing, please refer to Appendix B of

your system instruction manual.

How do I access my system over the Internet?

Once you are able to connect your system to your local network, Prior to using remote viewing,

you must log in to your system and enter the DDNS information from your Lorex DDNS

confirmation email.

NOTE: We strongly recommend registering for Lorex’s free DDNS service prior to using remote

viewing. For more details on registering for DDNS service, please refer to "Setting Up DDNS

Service" in Appendix B of the system’s instruction Manual.

To enable DDNS on your system:

1. Open Internet Explorer (version 6 or above) and enter the IP address of your DVR in the

address bar (i.e. 192.168.xxx.89). DVR Netviewer opens.

2. Login using your LAN user ID and password (by default, ID 9; password 3333). Click . The

Setup menu opens.

3. Under Network, click DDNS.

ATTENTION: To access your system over the Internet, the HTTP port and QuickTime port of

your system MUST be port forwarded on your router—(by default ports 80 and 8090). Each

router is different, so port forwarding settings vary by model. Please refer to the Lorex Port

Forwarding Guide (www.lorexcctv.com/support and then click Consumer Guides) for help

on port forwarding your router. If your router is not listed, please refer to your router's

manual or contact your router's manufacturer for assistance.

4. Under DDNS Select, click the drop-down menu and select http://lorexddns.net

5. In the corresponding text fields, enter your DDNS username and password.

NOTE: Obtain this information from the confirmation email after registering for the free Lorex

DDNS service.

6. Under DDNS Domain Name, enter only the first portion of your DDNS domain from the

confirmation email. For example, if your domain name is tomsmith@lorexddns.net, you only

need to enter

tomsmith

in the text field.

7. Click Submit to save your settings or click Cancel to exit without saving.

8. You must reset your DVR in order for the changes to take effect. Disconnect and reconnect

the power cable from the rear panel to reset.

NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new URL. This is

normal for a DDNS system.

Now that you have configured your DDNS settings, you should be able to log in to your system

from a remote PC (i.e. a PC not on your local network).

NOTE: The PC used for remote viewing requires Internet Explorer 6 or later and QuickTime.

QuickTime must be configured to the necessary settings.

Figure 25.3 DDNS setup in DVR Netviewer

ATTENTION: You MUST

enter your DDNS

information LOCALLY

before attempting

remote access.

To log in using DDNS:

1. Using a remote PC, open Internet Explorer.

2. In the address bar, enter your DDNS URL.

NOTE: Obtain your DDNS URL from your confirmation email.

3. Enter your LAN ID and password to log in to your system (by default, admin ID: 9; password

3333).

NOTE: If you are having problems connecting using DDNS, check that you have port forwarded

ports 80 and 8090 on your router.

My system beeps whenever I press buttons on the remote control

or click the mouse.

This is the default function of the system. It cannot be disabled.

ATTENTION: For added security, we

strongly recommend

changing HTTP port 80 on the

system to

any desired port

—the

port must

not blocked by your Internet service provider

(ISP). Please contact your ISP for complete information on available ports in your area.

For complete information on changing ports on your system, please see Appendix C in your

system’s Instruction Manual.

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