Logitech MX Anywhere 2 Installation guide

FAQ

We've put everything you need to get started with your MX Anywhere 2S Wireless Mouse right

here. If you still have questions browse the topics on the left.

Frequently Asked Questions

+Set MX Master mouse sensitivity and pointer speed with Logitech Options

You can use Logitech Options to set the sensitivity and pointer speed of your MX Master mouse.

Set mouse sensitivity

Set pointer speed

NOTE: If you don’t have Logitech Options, you can get the latest version of the software from

the MX Master Download page.

To set mouse sensitivity:

1. Open the Logitech Options software:

Start > All Programs > Logitech > Logitech Options

2. If you have more than one product displayed in the Logitech Options window, select

Wireless Mouse MX Master.

3. Select one of the buttons by clicking on the blue circle next to the button. The options list

for the button appears.

4. Scroll down to Mouse sensitivity and select it.

5. Under Set mouse sensitivity, adjust the slider under Master.

To switch between Master and Custom settings, simply press the button that you assigned to

Mouse sensitivity. If you don’t want to switch between Master and Custom settings, after you’ve

adjusted the sensitivity, select either a different action for the button, or select None in the

options list.

To set the pointer speed:

1. Open the Logitech Options Software:

Start > All Programs > Logitech > Logitech Options

2. If you have more than one product displayed in the Logitech Options window, select

Wireless Mouse MX Master.

3. Click the ‘Point and scroll’ tab in the left hand corner of the software window.

4. Under Pointer speed, adjust the slider to your preferred DPI value. The minimum value

is 400 DPI. The speed can be increased in increments of 200, up to a maximum of 1600

DPI.

+Cleaning Logitech keyboards and mice

Before you clean your device:

Unplug it from your computer and make sure it’s turned off.

Remove the batteries.

Keep liquids away from your device, and don’t use solvents or abrasives.

To clean your Touchpad, and other touch-sensitive and gesture-capable devices:

Use lens cleaner to lightly moisten a soft, lint-free cloth and gently wipe down your

device.

To clean your keyboard:

Use compressed air to remove any loose debris and dust between the keys. To clean the

keys, use water to lightly moisten a soft, lint-free cloth and gently wipe down the keys.

To clean your mouse:

Use water to lightly moisten a soft, lint-free cloth and gently wipe down the mouse.

NOTE: In most cases, you can use isopropyl alcohol (rubbing alcohol) and anti-bacterial wipes.

Before using rubbing alcohol or wipes, we suggest you test it first in an inconspicuous area to

make sure it doesn’t cause discoloration or remove the lettering from the keys.

+Backup device settings to the cloud in Logitech Options

INTRODUCTION

HOW IT WORKS

WHAT SETTINGS GET BACKED UP

CURRENT LIMITATIONS

INTRODUCTION

This feature on Logi Options allows you to backup the settings of your Options supported device

automatically to the cloud after creating an account. If you are planning to use your device on a

new computer or wish to go back to your old settings on the same computer, log into your

Options account on that computer and fetch the settings you want from a backup to setup your

device and get going.

HOW IT WORKS

When you are logged into Logitech Options with a verified account, your device settings are

automatically backed up to our cloud by default. You can manage the settings and the backups

from the Backups tab under More settings of your device (as shown in the screenshots below):

Manage settings and backups by clicking on More>Backups.

AUTOMATIC BACKUP OF SETTINGS - If the ‘Automatically create backups of

settings for all devices’ checkbox is enabled, any settings you have or modify for all of

your devices on that computer are backed up to the cloud automatically. The checkbox is

enabled by default. You can disable it if you don’t want the settings for your devices to

be backed up automatically.

‘CREATE A BACKUP NOW’ button - This button allows you to backup your current

device settings yourself, if you need to fetch them later.

‘RESTORE SETTINGS FROM BACKUP’ button - This button lets you view and

restore all the available backups you have for that device that are compatible with that

computer, as shown above.

The settings for a device are backed up for every computer that you have your device connected

to and have Logitech Options that you are logged into. Every time you make some modifications

to your device settings, they get backed up with that computer name. The backups can be

differentiated based on the following:

1. Name of the computer. (Eg. John’s Work Laptop)

2. Make and/or model of the computer. (Eg. Dell Inc., Macbook Pro (13-inch) etc.)

3. The time when the backup was made.

The desired settings can then be selected and restored accordingly.

WHAT SETTINGS GET BACKED UP

Configuration of all the buttons of your mouse

Configuration of all the keys of your keyboard

Point & Scroll settings of your mouse

Any application-specific settings of your device

WHAT SETTINGS ARE NOT BACKED UP

Flow settings

Options app settings

CURRENT LIMITATIONS

1. The device settings aren’t compatible between Windows and Mac operating systems. So,

the settings from Windows operating system cannot be applied to a computer with the

Mac operating system and vice versa.

2. There are some features that are available only on certain versions of Windows operating

system. For example, triggering Cortana through a mouse button press is a feature

available only on Windows 10 and not on Windows 7 and 8 as Cortana is not available

on those operating systems. In such cases, those features cannot be applied on the

unsupported operating systems.

+Logitech Options permission prompts on macOS Mojave

For official macOS Mojave support, please upgrade to latest version of Logitech Options (6.94

or later).

Starting with macOS Mojave (10.14), Apple has a new policy that requires user permission for

our Options software for the following features:

Accessibility access is needed for scrolling, gesture button, back/forward, zoom and

several other features

Notifications feature and keystroke assignments under different applications need access

to System Events

Search feature needs access to Finder

Launching Logitech Control Center (LCC) from Options requires access to System

Preferences

The following are the user permissions the software needs for you to get complete functionality

for your Options-supported mouse and/or keyboard.

Accessibility Access

Accessibility access is needed for most of our basic features like scrolling, gesture button

functionality, volume, zoom, and so on. The first time you use any feature that requires

accessibility permission, you'll see a prompt as shown below.

Click Open System Preferences and then turn on the checkbox for Logitech Options Daemon.

In case you clicked Deny, use the following steps to allow access manually:

1. Launch System Preferences.

2. Click on Security & Privacy.

3. Click the Privacy tab.

4. In the left panel, click on Accessibility and check the boxes under Logitech Options

Daemon to provide access (as shown below). If you are unable to interact with the

checkboxes, please click the lock icon on the bottom left corner and then check the

boxes.

System Events prompts

If a feature requires access to any specific item such as System Events or Finder, you will see a

prompt (similar to the screenshot below) the first time you use this feature. Please note that this

prompt appears only once, requesting access for a specific item. If you deny access, all the other

features that need access to the same item will not work and another prompt will not be shown.

Click OK to allow access for Logitech Options Daemon so that you can continue to use these

features.

In case you clicked Don’t Allow, use the following steps to allow access manually:

1. Launch System Preferences.

2. Click Security & Privacy.

3. Click the Privacy tab.

4. In the left panel, click Automation and then check the boxes under Logitech Options

Daemon to provide access (as shown below). If you are unable to interact with the

checkboxes, please click the lock icon on the bottom left corner and then check the

boxes.

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