Lippert Components OneControl Hotspot Installation instructions

lci1.com 574-537-8900 Rev: 06.08.20

Hotspot™OEM Prepped

Installation and Owner’s Manual

(For Aftermarket Applications)

CCD-0002226

Hotspot™OEM

Prepped

Installation and

Owner’s Manual

(For Aftermarket Applications)

Hotspot™ OEM Prepped Kit

Part # Description

805592 Hotspot™ OEM Prepped Kit

LCI Data Package Required

Hotspot™is certified with AT&T®cellular service

using 3G bands II, IV, V and 4G LTE 2,4 & 12.

Table of Contents

Introduction .................................................2

Safety Information ...........................................2

Parts List ...................................................3

Installation ................................................3

External Cellular Antenna ...............................3

Prepped Unit - Permanent Installation...................4

System Activation and Configuration ..................5

System Requirements ...................................5

Activation ................................................5

Troubleshooting .............................................9

LED Indicator Light Troubleshooting Chart...................9

FCC Compliance ....................................... 10

Notes .....................................................11

lci1.com 574-537-8900 Rev: 06.08.20

Hotspot™OEM Prepped

Installation and Owner’s Manual

(For Aftermarket Applications)

CCD-0002226

Introduction

Hotspot™was designed and engineered for the mobile

lifestyle. The weatherproof, external cellular antenna

array increases your signal range far beyond a simple

“off-the-shelf” mobile hotspot. Hotspot utilizes Direct Link

Technology specifically designed to go wherever you

go. Direct Link Technology provides the fastest 4G LTE

connectivity available, up to 150Mbps, so you’re connected

wherever the road may take you.

Hotspot™can be used as a portable device but should be

fastened in the trailer to a mounting surface initially.

Hotspot™is compatible with AT&T®cellular service using

LTE bands 2,4 & 12. In order to activate your Hotspot™,

the owner will need to purchase their own LCI data

package and activate a LCI user account.

Additional information about this product can be

obtained from lci1.com/support or by using the myLCI

app. Replacement components can be ordered from

https://store.lci1.com/ or by using the myLCI app.

The myLCI app is available for free on iTunes®for iPhone®

and iPad®and also on Google Play™for Android™users.

iTunes ®, iPhone®and iPad®are registered trademarks

of Apple Inc. Google Play™and Android™are trademarks

of Google Inc.

Safety Information

Read and understand all instructions before installing

or operating this product. Adhere to all safety labels.

This manual provides general instructions. Many variables

can change the circumstances of the instructions, i.e.,

the degree of difficulty, operation and ability of the

individual performing the instructions. This manual cannot

begin to plot out instructions for every possibility, but

provides the general instructions, as necessary, for

effectively interfacing with the device, product or system.

Failure to correctly follow the provided instructions may

result in death, serious personal injury, severe product

and/or property damage, including voiding of the LCI

limited warranty.

FAILURE TO FOLLOW THE INSTRUCTIONS

PROVIDED IN THIS MANUAL MAY RESULT IN DEATH,

SERIOUS INJURY, UNIT DAMAGE OR VOIDING OF

THE COMPONENT WARRANTY.

THE “WARNING” SYMBOL ABOVE IS A SIGN THAT

A SAFETY RISK IS INVOLVED AND MAY CAUSE

DEATH, SERIOUS PERSONAL INJURY AND/OR

SEVERE PRODUCT OR PROPERTY DAMAGE IF

NOT SAFELY ADHERED TO AND WITHIN THE

PARAMETERS SET FORTH IN THIS MANUAL.

THE “CAUTION” SYMBOL ABOVE IS A SIGN THAT

A SAFETY RISK IS INVOLVED AND MAY CAUSE

PERSONAL INJURY AND/OR PRODUCT OR PROPERTY

DAMAGE IF NOT SAFELY ADHERED TO AND WITHIN

THE PARAMETERS SET FORTH IN THIS MANUAL

ALWAYS WEAR EYE PROTECTION WHEN

PERFORMING SERVICE OR MAINTENANCE TO THE

UNIT. OTHER SAFETY EQUIPMENT TO CONSIDER

WOULD BE HEARING PROTECTION, GLOVES AND

POSSIBLY A FULL FACE SHIELD, DEPENDING ON

THE NATURE OF THE SERVICE.

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Installation and Owner’s Manual

(For Aftermarket Applications)

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Parts List

Part numbers are shown for identification purposes only.

Not all parts are available for individual sale. All parts with

a link to the Lippert Store can be purchased.

OneControl Hotspot™ OEM Prepped Kit #805592

Letter Part# Description Qty

A 722251 2.4 GHz WiFi Antenna 2

B 2020113124 OneControl Cellular Gateway 1

C 727072 Right angle Coax Cables 2

D 722255 External Cellular Antenna 1

E 2020114875 #8 x 3/4” Stainless Steel

Pan Head Screw 6

F 798835 12V DC/DC Power Supply 1

Resources Required

• Cordless or electric drill or screw gun

• Appropriate drive bits

Fig.1

Installation

External Cellular Antenna

1. Locate the external cellular prep plate (Fig.2A) on the roof

of the unit.

2. Remove the twelve screws located on top of the external

cellular prep plate (Fig.2B).

3. Remove the screws (Fig.2B) and the top plate (Fig.2C),

place the top plate in a location that if the external cellular

antenna needed to be removed, the top plate could be

re-installed in its place. Save the removed screws for

installing the external cellular antenna.

Fig.2

4. Connect the coaxial cords from the bottom of the

external cellular antenna (Fig.3A) to the coaxial cords

located inside the external cellular prep plate (Fig.3B).

A A

B B

Fig.3

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5. Position the external cellular antenna (Fig.4B) in place of

the external prep plate, on top of the gasket, inside the rim

of the external cellular prep plate (Fig.4C).

Fig.5

6. Using the pre-drilled holes in the external cellular

antenna (Fig.4B), re-install the twelve previously removed

screws (Fig.4A) from step 3

7. Figure 5 depicts the completed installation of the

external cellular antenna.

Fig.6

Prepped Unit - Permanent Installation

1. Locate the OneControl Hotspot prep plate (Fig.6)

pre-installed in the unit.

2. Attach one end of the two right angle coax cables

(Fig.1D) into the two middle coax cable ports (Fig.6A) located

on the OneControl Hotspot prep plate.

3. Place the cellular gateway on a level surface within 12”

of the OneControl Hotspot prep plate.

NOTE: Before securing the OneControl Hotspot gateway

to a permanent location, make sure that you have located

your activation/claim code information card that has

the pertinent information to activate your OneControl

Hotspot Gateway. Place this card in a secured and easily

accessible location after activation. If the activation card is

lost a copy is located underneath the OneControl Hotspot

gateway.

4. If desired, secure the cellular gateway (Fig.7) to a

permanent mounting surface by installing four

#8 x ¾” stainless steel pan head screws through the

provided holes in the cellular gateway (Fig.7A) and into a

permanent mounting surface.

5. Attach the opposite end of the right angle coax cables

into the two corresponding ports marked 3G/4G of the

cellular gateway (Fig.7B).

A A

Fig.4

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Fig.8

6. Attach the two 2.4 GHz WiFi antennae (Fig.7C) to the

corresponding ports of the cellular gateway.

7. For a power source, insert the power supply’s (Fig.1E)

straight barrel connector (Fig.8) into the back of the cellular

gateway (Fig.7D). Insert the opposite 90 degree barrel

connector (Fig.9) into the prepped plate (Fig.6B).

Fig.9

Fig.7

8. Verify power and connectivity with the Hotspot™ LEDs

on the cellular gateway. Lights will flash when connected.

9. If desired, secure the 12V DC/DC power supply (Fig.10)

to a permanent mounting surface by installing two

#8 x ¾” stainless steel pan head screws in between the

provided screw holders on the 12V DC/DC power supply

(Fig.10A) and into a permanent mounting surface.

Fig.10

A A

System Activation and

Configuration

A data package is required to activate the

OneControl Hotspot wireless Internet system. Go to

https://www.lci1.com/qr*8n for data plan activation.

Have the claim code number, and a credit card available.

The claim code number is located on the product label

underneath the OneControl Hotspot gateway or on the

OneControl Hotspot owner’s card (Fig.11A) located inside

the packaging with the parts.

System Requirements

• Android, iOS smart device or computer

• Data Package

Activation

1. Make sure the Onecontrol Hotspot gateway has power,

indicated by the flashing LEDs on top of the OneControl

Hotspot Gateway.

2. On a computer or smart device, go to the website

https://www.lci1.com/qr*8n.

Fig.11

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3. If an LCI Customer Community account (Fig.25) has been

previously created, log in with the previously created email

and password (Fig.12A) then click the Login Button (Fig.12B).

See step 16. Otherwise, a new user account will need to

be created to initiate the OneControl Hotspot gateway. For

the first time logging in, click the Create Your Account link

(Fig.12C) on the homepage.

4. Enter all information in the fields (Fig.13).

Fig.13

5. Read and click Agree to the OneControl Hotspot End

User Agreement (Fig.14A).

Fig.14

6. Read and click the Allow button for the billing portal

access (Fig.15A).

Fig.15

7. Read the Use and Terms of Service then click the

Accept button (Fig.16A).

Fig.16

Fig.12

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8. Click the Claim Your Device button (Fig.17A).

Fig.17

9. Enter the Claim Code (Fig.18A) in the provided field and

click the Next button (Fig.18B). The Claim Code is located

on the OneControl Hotspot Owner’s Card (Fig.11A ) or

underneath the OneControl Hotspot gateway.

Fig.18

10. Select the needed usage plan by clicking the Buy Now

button (Fig,19A or Fig.19B).

Fig.19

A B

11. Enter the billing information in the fields and click the

Verify Payment button (Fig.20A). The credit card entered will

be billed monthly until service has been canceled.

Fig.20

Fig.21

12. Review the subscription and then click the Confirm

Subscription button (Fig.21A).

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13. The next step is optional. The OneControl Hotspot

gateway SSID and password can be changed for easy

recognition and security purposes. Enter the new SSID

and password. Write down the new SSID (Fig.22A) and

password (Fig.22B) and store in a secure location. Click the

Submit button (Fig.22D) or if no new SSID and password

will be entered click the Cancel button (Fig.22C).

NOTE: If choosing to NOT change the SSID and password

by clicking the Cancel button (Fig.22C), the next step, Step

14, Power Cycle (Fig.23A) will still need to be performed to

complete the installation.

Fig.22

C D

14. The OneControl Hotspot gateway will need to be

restarted, go to Power Cycle (Fig.23A). Follow the directions

on the screen and then click I’m Finished button (Fig.23B).

Fig.23

15. Returning to the website to finish activation, change the

subscription or change billing information, enter your email

and password (Fig.24A) then click Login button (Fig.24B).

Fig.24

Fig.25

16. The LCI Customer Community screen will look like

figure 25. Click the subhead More and choose Data Plan

(Fig.25A) from the drop down menu.

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LED Indicator Light Troubleshooting Chart

Troubleshooting

Most problems with the Hotspot™can be diagnosed by

checking the indicator lights located on the top of the

cellular gateway.

A BC D E F G H

Letter Description LED Color What’s Happening? Why? What Should be done?

A Power

Red Hotspot™Gateway

is powered. No Problems. N/A

Off Hotspot™Gateway is

NOT powered.

Hotspot™Gateway is

NOT powered.

Check the power source and

power connections.

B Cell

Blue

Slow blink is searching/

connecting, faster blink

is activity.

No Problems. N/A

Off No cell connection. No cell connection.

Verify nano SIM card is active with your

provider and is inserted into the SIM

card adapter and SIM card slot correctly.

C WiFi

Blue Solid when AP is available,

blink on activity. No Problems. N/A

Off No WiFi connection. No WiFi connection. Log into the router and verify that the

WiFi function is turned on.

D WAN

Blue Blink on activity. No Problems. N/A

Off No WAN connection.

Not in use. Bad or no

Ethernet

cable connection.

Check Ethernet connection to router.

E-H LAN

Blue Blink on activity. No Problems. N/A

Off No LAN connection.

Not in use. Bad or no

Ethernet

cable connection.

Check Ethernet connection to router.

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FCC Compliance

FCC 15B statement:

This equipment has been tested and found to comply with

the limits for a Class B digital device, pursuant to part 15

of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and

can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause

harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a

particular installation.

If this equipment does cause harmful interference to radio

or television reception, which can be determined by

turning the equipment o󰀨 and on, the user is encouraged

to try to correct the interference by one or more of the

following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment

and receiver.

• Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician

for help.

FCC Part 15 compliance statement:

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received,

including interference that may cause undesired operation.

IC User manual notice:

This device contains licence-exempt transmitter(s)/receiv-

er(s) that comply with Innovation, Science and Economic

Development Canada’s licence-exempt RSS(s). Operation

is subject to the following two conditions:

1. This device may not cause interference.

2. This device must accept any interference, including

interference that may cause undesired operation

of the device.

Non-modification Warning

Any changes or modifications to this device not expressly

approved by the party responsible for compliance could

void the user’s authority to operate this equipment.

RF Exposure Statement

This equipment complies with FCC/IC radiation exposure

limits set forth for an uncontrolled environment and meets

the FCC radio frequency (RF) Exposure Guidelines and

RSS-102 of the IC radio frequency (RF) Exposure rules.

This equipment should be installed and operated keeping

the radiator at least 30cm or more away from person’s body.

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