Linner Mercury User manual
OTC RIC Hearing Aids
Quick Start Guide
(07-12)
(03-06)
(13-45)
1 2
TABLE OF CONTENTS
Know Your Hearing Aids
Use Your Hearing Aids
Trouble Shooting
Global customer service
If you encounter with any quality issue, please feel free to
contact our support team, we are always glad to help.
Warranty
The warranty period for LINNER Mercury is one year from the
date of purchase.
+1(888) 819-1558 ( 9am - 5pm Mon-Fri Pacific Time )
( response within 24hours )
( FAQ / instruction video )
www.linnerlife.com
Interfaces
Structure
1
2
4
5
3
6
3 4
Know Your Hearing Aids
Power ON/OFF Volume Control/
Program Switch
Shell
Microphone Receiver Ear Domes
(The appearance shall be subject to the actual situation)
12 3
4 5 6
01
Interfaces
Accessory
Accessory Controls
Volume
Control
Mode
Switch
Left ear volume
Left ear volume
Right ear volume
Right ear volume
Click upper button for once
Click bottom button for once
Click upper button for once
Click bottom button for once
Left ear previous mode
Left ear next mode
Right ear previous mode
Right ear next mode
Hold upper button for 2s
Hold upper button for 2s
Hold bottom button for 2s
Hold bottom button for 2s
5 6
Cleaning
tool
Replaceable
tips
Extra
domes
Type-C
charging cable Item Function Operation
Power
Control
Power on
Power off
Slide down power button
Slide up power button
Power Button
Volume+/Mode+
Volume-/Mode-
Charging
Put hearing aids into charging
case, the charging case will
charge hearing aids automati-
cally.
Connect charging case to any
active charging port with included
charging cable.
7 8
Use Your Hearing Aids
02
Charging
Wearing
Power on/off
Wearing
9 10
1) Fit Ear Domes
Remove earplus: pinch the eraplugs
with your thumb, index finger and
middle finger to separate the
earplugs from the connector.
Select appropriate earplugs
according to the size of the ear
canal, hold the earplugs and fit
them into the connector of the
hearing aid. They are required to be
fitted in place.
2) Fit Earplugs
Hold the bottom of the tube
with your fingers and gently
push the earplug into the ear
canal.
3) Wear hearing aids
Put the hearing aid behind the
ear, and close to the head and
comforatably over the pinna.
4) Adjust hearing aids
Power on/off
Slide down power button, hearing
aids will turn on, the hearing
amplification will be enabled after 5
seconds.
Power on
Slide up power button, the hearing
aids will turn off.
Power off
Battery life
Take off the hearing aids
behind the ears.
Hold the bottom of the sound tube
and pull it gently. After the earplug
is losse, take it out and take it off
together with the hearing aids.
5) Remove hearing aids
11 12
The hearing aids can work for more than 20H when the battery is fully
charged. The full charging boxes can charge hearing aids 3 times.
Model:FHE512,
Input:DC5V 200mA,
Output:DC4.2V 50mA,
Battery:DC 3.7V 300mAh 1.1Wh
Power Adapter:
Input:100-240V~50/60Hz, max 150mA,
Output:DC5V 1A.
Trouble Shooting
Problem Cause Solution
Whistling
Hearing aids is not worn correctly
Too much earwax
Hearing aids is not worn correctly
Clean earwax or contact with an audiologist
Silent
Power off
Low battery or no power
Dirt blocks the earplug or tube
Small
sound
Low volume
Low battery
Hearing aid is damped
Dirt blocks the earplug or tube
High power
Consumption
Intermittent
Sound
Hearing aid is still on when not in use
Hearing aid is damped
Dirt blocks the sound tube
Dirt blocks the earplugs
If the above methods still cannot solve the problem, please contact the customer service center of our
company directly.
Clean the earplugs
Clean the sound tube
Dehumidify it with a dry box
Please turn it off when hearing aid is not in use
Clean the sound tube or the earplugs
Dehumidify it with a dry box
Charge the hearing aids
Turn up the volume
Clean the hearing aids
Charge the hearing aids
Turn it on
03
Trouble Shooting
Hearing Aid Maintenance and
charging boxes
Hearing Aid Maintenance
Others
Product Information
13 14
Trouble Shooting
please clean and maintain the
charging boxes regularly.
During the use of hearing aids, earwax
(cerumen) produced by the ears will
accumulate in the ear canal and the sound
hole of the hearing aid. A large amount of
accumulated earwax will affect the use effect
of the hearing aid, so please clean your ear
canal and maintain the hearing aid regularly.
Remove the ear domes from the hearing aid,
clean the earwax with a cleaning cloth
orwash the ear domes with clean water, and
wipe the ear domes dry. Please make
surethere are no water droplets left. lf there
are tools like blowing balloons, you can
useblowing balloons to dry the water droplets.
a) Clean Ear Domes
1.Remove Ear Domes
Hold the ear domes and sound tube connector with your left and
right handsrespectively to separate the ear dome and sound tube.
2. Fit Ear Domes
b) Replace Ear Domes
15 16
Hearing Aid Maintenance and charging boxes
Remark: Special drying box needs to be purchased separately.
Please clean your hearing aid with a dry soft cloth.
When wiping or cleaning the hearing aid, please do it on a soft desktop
(for example,put a soft towel on the desktop) to avoid damage caused
by accidental falling of the hearing aids and charging box.
Remember: do not use any liquid to clean the hearing aid and
c) Clean Hearing Aid and charging box
Please put the hearing aid in a special drying box to keep away
from damaging moisturebefore sleeping every night for
extending the life of the hearing aid.
d) Dehumidification for Hearing Aids:
If you don' t use them when going out, please put the hearing
e) Anti-vibration:
CAUTION
CAUTION
17 18
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