Lenovo N500 User manual

Lenovo 3000 N500 UG V1.0 cover_en_1-4

Lenovo

3000 N500

Supplement for

User Guide

P/N: 43N8484

Printed in China

New World. New Thinking.TM

www.lenovo.com

Using PC-Doctor

-----------------------------------------------------------------------------

Diagnosing problems

If you have a problem with your computer, you can test it by using

PC-Doctor®for Windows.

To run PC-Doctor for Windows, do as follows:

1Click Start.

Move the pointer to

All Programs

and then to

PC-Doctor for Windows

3Click PC-Doctor for Windows.

For more information about PC-Doctor for Windows, see the Help for the

program.

When preparing to contact the Customer Support Center, be sure to print the

test log so that you can rapidly provide information to the help technician.

Attention:

If you need help or further information about the problem, choose

any of the following:

- Lenovo Troubleshooting Center.

- Update System Drivers.

-SystemInformation

Running any tests may take up to several minutes or longer. Make

sure you have time to run the entire test; do not interrupt the test

while it is running.



N500_Service Flyer.book Page 1 Thursday, September 25, 2008 1:34 PM

Diagnosing problems using PC-Doctor from the service

partition

By using PC-Doctor from the Rescue and Recovery workspace in the

service partition of the hard disk drive, you can diagnose your system

without starting up the operating system.

To run PC-Doctor, do as follows:

1Turn off the computer, and then turn it on again.

When the Lenovo logo comes up, immediately press the Lenovo Care button,

F11, or Enter key. The Rescue and Recovery workspace opens.

Click

Launch advanced Rescue and Recovery

4Click Diagnose hardware.

For more information about PC-Doctor, see the Help for the program.

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Using Rescue and Recovery--------------------------------------------------

Introducing Rescue and Recovery

If Windows is not running properly, use the Rescue and Recovery

workspace to help solve or identify your problem.

1Turn off the computer, and then turn it on again.

2When the Lenovo logo comes up, immediately press the Lenovo Care

button, F11, or Enter key.

After the Rescue and Recovery workspace opens, you can do the following:

• Rescue and Restore your files, folders, or backups.

• Configure your system settings and passwords.

• Communicate using the Internet and link to the support site.

• Troubleshoot and diagnose problems using diagnostics.

Restoring the factory contents

The complete backup of all the files and programs that Lenovo preinstalled

on your computer may have shipped on recovery discs with your

computer or resides in a hidden protected area, or partition, of the hard

disk. Although hidden, the backups in the partition consume the drive

space. Therefore, when checking the capacity of your hard disk according

to Windows, you might note that the total capacity of the storage drive

appears to be smaller than anticipated. This discrepancy is explained by

“Explanation of Hard Disk Capacity” in the User Guide.

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The Product Recovery Program contained within this area enables you

to restore the complete contents of your hard disk to the same state as

it was when originally shipped from the factory.

If you are using the recovery discs that are shipped with your computer,

the Product Recovery Program will be restored to your computer in

addition to all other content originally shipped from the factory. This will

take up additional capacity on your hard disk if your computer did not

initially ship with the Product Recovery Program.

Attention:

All files on the primary storage drive partition (usually drive C) will

be deleted in the recovery process. However, before any data is

overwritten, you will be given the opportunity to save one or more

files to other media.

If your optical drive is not attached to your Lenovo computer during

recovery, DVD software and CD-recording software will not be

installed. To ensure that they will be installed correctly, install the

optical drive before performing a recovery operation.

Recovery takes several hours. The length of time depends on the

method you use. If you use recovery discs which you have created or

purchased, recovery takes at least five hours.



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Before restoring the system, initialize the settings of the BIOS Setup Utility:

1Enter BIOS Setup Utility.

2Press F9 to restore the default system settings. Select Yes and press

Enter.

3Press F10 to save the system settings. Select Yes and press Enter. The

computer will restart.

Restoring the factory contents from the service partition

1If possible, save all your files and shut down your operating system.

2Turn off the computer, and then turn it on again.

3When the Lenovo logo comes up, immediately press the Lenovo Care

button, F11, or Enter key. The Rescue and Recovery workspace opens.

4Click Full Restore and follow the instructions on the screen.

Restoring the factory contents using the recovery discs

If a set of recovery discs is enclosed with your computer, or you have

created or purchased recovery discs, you can restore the factory

contents by using the discs in the following procedure:

1Make sure that in the BIOS Setup Utility the startup sequence is set so

that the system starts up from the recovery discs.

2Insert the Rescue and Recovery disc into the DVD drive.

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3Restart the computer. After a short wait, the Rescue and Recovery

workspace opens.

4Click Full Restore and follow the instructions on the screen.

Notes:

To boot from the recovery disk, select Boot menu from the BIOS Setup

Utility, press F6 after selecting your optical drive until the optical drive

to be the first item in the Boot priority order.

To enter Setup Utility, hold F1 key during startup.

Recovering data

If you performed a backup operation using the Rescue and Recovery

program, you also have one or more backups stored that reflect the

contents of the hard disk as it existed at various points in time. These

backups might be stored on your hard disk, or a network drive, or on

removable media, depending on the options you selected during the

backup operation.

Important:

F2 key to activate BIOS as instructed in User Guide is incorrect. F1 key is

the only key to activate BIOS.





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You can use either the Rescue and Recovery program or the Rescue

and Recovery workspace to restore the contents of the hard disk to an

earlier state using any of the stored backups. The Rescue and Recovery

workspace runs independently of the Windows operating system.

Therefore, you can start it by pressing the Lenovo Care button, F11, or

Enter key when prompted during startup.

After the Rescue and Recovery workspace opens you can perform a

recovery operation, even if you are unable to start Windows.

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Upgrading and replacing devices

------------------------------------------

Replacing the battery

Danger:

Use only the battery specified in the parts list for your computer. Any other

battery could ignite or explode.

Important:

Read Chapter 6. “Safety, use, and Care Information” in User Guide

before replacing the battery.



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To replace the battery

1Turn off the computer, or enter hibernation mode. Then disconnect

the AC adapter and all cables from the computer.

Note:

If you are using a PC Card, the computer might not be able to enter

hibernation mode. If this happens, turn off the computer.

2Close the computer display, and turn the computer over.

3Unlock the manual battery latch . Holding the spring-loaded battery

latch in the unlocked position , remove the battery pack in the

direction shown by arrow .



N500_Service Flyer.book Page 9 Thursday, September 25, 2008 1:34 PM

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