LandAirSea SilverCloud User manual
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SilverCloud®User Guide
Real-Time GPS Tracking System
TABLE OF CONTENTS
1.!ABOUT THIS GUIDE ...........................................................................................................................!3
!1.1!THANK YOU .............................................................................................................................!3
!1.2!WARNINGS ..............................................................................................................................!3
2.!KEY FEATURES ..................................................................................................................................!4
!2.1!ENVIRONMENT ........................................................................................................................ !4
!2.2!SILVERCLOUD DATA PLAN OPTIONS ....................................................................................!4
!2.3!SILVERCLOUD ONLINE SOFTWARE FEATURES ...................................................................!5
3.!ACTIVATING THE SILVERCLOUD ......................................................................................................!6
4.!INSTALLING THE SILVERCLOUD .......................................................................................................!7
!4.1!INSTALLING THE SILVERCLOUD SYSTEM ............................................................................ !7
!4.2!STARTING THE SYSTEM .........................................................................................................!9
!4.3!LOGGING OUT OF THE SYSTEM ...........................................................................................!10
!4.4!LIVE SUPPORT CHAT ..............................................................................................................!10
5.!STEP-BY-STEP INSTRUCTIONS ........................................................................................................!11
!5.1!THE SILVERCLOUD CONTROL PANEL ..................................................................................!11
!5.2!THE SILVERCLOUD MAIN MENU ...........................................................................................!11
!5.3!THE SILVERCLOUD MAIN MENU SELECTIONS ....................................................................!12
! ! 5.3.1!HISTORICAL PLAYBACK .......................................................................................... !12
! ! 5.3.2!DEVICE EDITOR ........................................................................................................!13
! ! 5.3.3!GROUP EDITOR ........................................................................................................!13
! ! 5.3.4!SETTING GEOFENCE ALERTS .................................................................................!13
! ! 5.3.5!SETTING PROXIMITY ALERTS .................................................................................!15
! ! 5.3.6 !ROUTING UTILITY .....................................................................................................!15
! ! 5.3.7!NEAREST VEHICLE ROUTING UTILITY ...................................................................!16
!5.4!SILVERCLOUD SHARESPOT® FEATURE ...............................................................................!17
!5.5!PROGRAM SETTINGS .............................................................................................................!18
6.!REPORTS ............................................................................................................................................!19
!6.1!GENERATING REPORTS .........................................................................................................!19
!6.2!REPORT TYPES .......................................................................................................................!20
! ! 6.2.1!CURRENT STATUS REPORT .................................................................................... !20
! ! 6.2.2!ACTIVITY SUMMARY REPORT ................................................................................ !20
! ! 6.2.3!EXCESSIVE SPEED REPORT ................................................................................... !20
! ! 6.2.4!COMPLETE ACTIVITY BY DEVICE REPORT............................................................ !20
! ! 6.2.5!STOPS AND MILEAGE REPORT .............................................................................. !21
! ! 6.2.6 !MILEAGE BY STATE REPORT .................................................................................. !21
! ! 6.2.7!ALARMS BY DEVICE REPORT ................................................................................ !21
7.!GEOLOCATION-HOW ADDRESSES ARE DEFINED ..........................................................................!22
8.!SPECIFICATIONS ................................................................................................................................!23
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1. About this Guide!!!!!!!
1.1!Thank You
First of all, we at LandAirSea Systems want to thank you for purchasing the SilverCloud® Real-
Time GPS Tracking System. The SilverCloud® incorporates a powerful internal GPS and cellu-
lar module capable of transmitting location updates as fast as once every 3 seconds. This fea-
tures makes it one of the fastest real-time GPS tracking devices on the market today. The web-
based SilverCloud® Online mapping software has also been developed to provide a truly user-
friendly tracking experience.
This guide has been designed to provide step-by-step instructions on how to successfully install,
activate and utilize the SilverCloud® GPS Tracking System.
1.2!Warnings
This tracking device is considered water-resistant, NOT waterproof. If the intended use is out-
side the vehicle, we strongly recommend purchasing the optional waterproof magnetic mount
enclosure. Water spray at high speeds can penetrate the device and cause failure. Water dam-
age is not covered under the warranty and repairs require sending the device back to the manu-
facturer. Cost for time and materials will apply. Mounting this device under a vehicle also ex-
poses the unit to road hazards. Because of this, lost units are not covered under the manufac-
turer’s warranty (refer to LandAirSea’s Plus Protection Plan for extended warranty information).
Warranty information can be viewed on our website at www.landairsea.com.
LandAirSea Systems tracking devices may not be used to violate the privacy rights of others, or
in violation of local, county, state, or federal statutes. GPS tracking may be illegal in certain
states. In no way, will LandAirSea, its subsidiaries or partners be held responsible for inappro-
priate use of these products.
IT IS THE SOLE RESPONSIBILITY OF THE BUYER, OWNER, OR USER, TO CONSULT LE-
GAL COUNSEL FOR THE INTERPRETATION OF ANY LAWS APPLICABLE TO THE AREA OF
INTENDED USE OF THESE PRODUCTS.
IF HARDWIRING THE SILVERCLOUD, PLEASE TEST THE DEVICE PRIOR TO APPLYING
THE HARDWIRING KIT TO ENSURE THAT IT IS WORKING PROPERLY. ONCE THE DEVICE
HAS ACQUIRED A SATELLITE SIGNAL AND IS REPORTING TO THE SILVERCLOUD SITE,
YOU MAY THEN PROCEED WITH THE HARDWIRE INSTALLATION.
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2. Key Features!!!!!!!!
2.1!Environment
•The SilverCloud® Online mapping software can be used on any PC or Macintosh with a
high speed internet connection and an internet browser. The interface is compatible with
all web-browsers, including Google Chrome, Safari, Firefox and Internet Explorer.
•Users can also access the SilverCloud® online mapping interface on their smartphones
or mobile tablets (iOS and Android) by downloading the SilverCloud® Mobile App from
the iTunes Store or Google Play Store.
2.2!SilverCloud® Data Plan Options
A data plan is required for the SilverCloud. The data plan charts below list the update speeds
and their corresponding prices. For more information, please call 847-462-8100.
Pay As You Go: No Contract
Price
Update Interval
$59.95/month
3 Second Continuous Updates
$49.95/month
5 Second Continuous Updates
$39.95/month
10 Second Continuous Updates
$29.95/month
1 Minute Continuous Updates
*Activation Fee of $29.95 will be applied
SilverCloud Prepaid Data Plans
*Activation Fee of $29.95 will be applied
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Coverage
1-minute
10-second
5-second
3-second
6-months
(5% savings)
$170.72
$227.72
$284.72
$341.72
12-months
(10% savings)
$323.46
$431.46
$539.46
$647.46
24-months
(15% savings)
$610.98
$814.98
$1018.98
$1222.98
2.3!SilverCloud Online Software Features
Mapping Interface
Fast and user-friendly web-browser based application with up
to date, simultaneous 2D and 3D mapping capabilities
powered by Google Maps
ShareSpot®
Patent-pending features, allows the user to share their GPS
location via URL address or embedded code on a website
Geo-Fencing Option
Allows users to create customized zones that can send text
messages (SMS) and/or emails notifying the user when the
vehicle enters or exits that zone
Traffic Information
Ability to indicate traffic and delays on the map by utilizing
existing Google Maps traffic flow interface
Routing Utility
Offers users the ability to send real-time directions to driver’s
mobile phone via text message (SMS) and/or email
Historical Location Data
Ability to view unlimited real-time GPS tracking and data, with
web-based historical playback as well as the ability to
generate printable text reports
SilverCloud Alerts
Indicates speed, low-battery, excessive/unnecessary stops,
arrival and departure notifications via text message (SMS)
and/or email
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3. Activating The SilverCloud®! ! ! !
In order to activate your SilverCloud®, please go to www.landairsea.com and click on the
online activation link, which is located near the upper right of the home page. This online
form needs to be completed in full. Incomplete or missing information may delay the
activation process.
The credit card on file will be billed automatically each month. Upon completing the activation
form, the user will be charged the $ 29.95 activation fee and the pro-rated balance of the current
monthly service. The next bill will not be due until the next full month. If a device becomes
deactivated, a reactivation fee of $ 29.95 will be charged in order to restart service.
In order to cancel a data plan service, the user must do so in writing. This can be done by email
Cancelations must be received prior to the close of the last business day of the month to avoid
the next billing cycle. LandAirSea Systems is not open on weekends, and so, cancelations must
be performed before the last business day of the month. For questions about activation, please
call 847-462-8100.
To retrieve a lost password, add, delete or change a password(s) for an account, please contact
address on file, as well as the serial number, which is located on the bottom of the device.
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4. Installing the SilverCloud®!!!!!
4.1!Installing the SilverCloud® System
Users will need to activate (Section 3) their SilverCloud® unit(s) first before starting the system.
Users will also need to install the Google Earth® plugin on their computer (PC and/or Mac). The
Google Earth plugin will allow users to access the functionalities of Google Earth without having
to install the full application. To download and install the Google Earth plugin, go to:
www.earth.google.com/plugin.
After activating the SilverCloud® unit(s), be sure to charge the device. Once the device is fully
charged, take it outdoors with a clear view of the sky so that it can acquire a strong GPS signal.
The SilverCloud® has 4 LED lights on the back panel of the device (see Illustration below).
There is an on/off switch located inside the battery case. To access the switch, open the battery
compartment. When the device is turned on, the LED lights on the back panel will light up. The
device should be outdoors with a clear view of the sky before checking the LED light behavior.
1. Charging light: The #1 LED will display red when the device is charging. Once the device is
fully charged, the light will turn off.
2. Cellular Modem light: The #2 light will be green at first, then pulse a short yellow burst when
the device is communicating with a cell tower. The light will then turn green again.
3. GPS light: The #3 light will display as blue. It will pulse once every 3 seconds when the de-
vice is attempting to acquire a fix with the GPS satellites, and then turn solid once the fix
has been made. Upon turning solid blue, the device is logging GPS data.
4. Power Light. The #4 light will display green once the device turned on and has sufficient
power to operate. It will turn from green to yellow at 50% power, and red at 20%.
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Battery Compartment
1 2 3 4
Locations for Placement of the SilverCloud Inside the Vehicles
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4.2!Starting the System
After the activating and installing the device, users will be able to track and monitor their
vehicles from their desired computer, smartphone or mobile tablet with high-speed internet
access with their preferred internet browser (Google Chrome or Safari is recommended).
To access the online system, open the browser to the following website:
http://www.landairsea.com/silvercloud
Once the SilverCloud® home page
loads, users will need to type in their
username and password. After logging
in, the online mapping interface will
load, and the user will be able to click
the vehicle icon that appears on the
screen to display the vehicle’s real-time
location, speed, heading, date and time
and battery strength. (see screenshot
to the right)
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4.3 Logging Out of the System
To log out of the online mapping system, click on the LandAirSea logo
located on the top left corner of the page to access the main menu. Once
the main menu appears, select “Logout” located at the bottom of the menu.
Once the user is logged out, the browser will automatically load to
LandAirSea’s home page (www.landairsea.com).
4.4!Live Support Chat
SilverCloud users will also be able to chat live with a support representative by clicking Live
Support Chat feature located in the Main Menu.
Choose the Live Support Chat option and the
AliveChat Session window will open. Choose
Tech Support or Sales, enter your name and
question and click Submit. You will be
connected to a Live Support Agent.
LandAirSea also offers 24/7 technical support
by phone by calling 847-462-8100 or via email
Tech Support Page:
http://www.landairsea.com/contact/support.php
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