Lacanche Bienvenue User manual
1
DELIVERY
A TECHNICAL MANUAL FOR YOUR LACANCHE
Bienvenue!
This booklet is designed to aid you in the delivery, installation, use,
and cleaning of your lovely, new Lacanche range. Our Bienvenue
guide contains helpful hints as well as technical information that
should be provided to your installer/contracting team. Additionally,
it will help you identify the included accessories and parts with your
new range, as well as their intended use or installation location.
By reviewing this material you will ensure a seamless transition from
receiving your range to cooking and baking on your Lacanche in no
time! Just like learning a foreign language, there can be a learning
curve while familiarizing yourself with your new range. Don’t be afraid
to practice by trial and error, while simultaneously pushing your
culinary limits. With this in mind, have fun and bon appétit!
For the latest and most up to date information, please visit our website
at: www.frenchranges.com.
Bienvenue!
Welcome to the Lacanche family!
CONTENTS
Pre-delivery Information p5
Uncrating & Inspection p7
Weights & Dimensions p10
Moving Your Range Into Your Home p11
Installation Checklist p12
Are You Ready to Install Your Range? p13
Anti-Tip Bracket p15
Installation of Your Range p16
Setting up Your Range p17
Standard Operation: Gas oven, Burners,
Electric Oven p20
Cooktop Features p21
Accessories: Standard & Optional p24
Seasoning Instructions p27
Range Cleaning Instructions p28
Warranty & Service p32
Service Issues p33
Join the Lacanche Community p34
CARING FOR YOUR LACANCHE
DELIVERY INFORMATION
INSTALLATION
OPERATIONAL USE & ACCESSORIES
TABLE OF
5
DELIVERY
Delivery Date
The factory strives to meet your estimated completion date as much as
possible. Our ofce will keep you updated with any changes on your ETA and
will be in touch with you during the complete shipping process. The delivery
company will contact you with at least 24-hours notice to set up exact date
and specics on delivery.
Additionally, you will be notied by email when your range is in transit from
France.
With air freight, expect 1–3 weeks to travel and clear US Customs for
delivery.
With sea freight, expect 6–10 weeks to travel and clear US Customs for
delivery.
Our international freight forwarder—SEKO Worldwide—will be contacting
you to make delivery arrangements.
Before Arrival
Make sure you are ready to accept delivery! If circumstances on your side
prevent you from receiving your range as scheduled, there are two viable
options: 1) storage with the freight company can be set up for a fee for
a short period of time OR 2) if your schedule has been pushed back far
enough, you may be able to switch from air freight to sea freight. Please
contact Art Culinaire as soon as possible to see if this option is available
to you.
Curbside Delivery does not include installation. Due to the specic needs
and site considerations for each project, we recommend utilizing your own
building/remodeling crew and/or professionals that are familiar with your
home and project needs. Your local gas supplier may have a list of recom-
mended installers.
We typically recommend using the
following tools for moving your range inside
your home: a at moving dolly or Forearm
Forklift™ arm straps. (Please see:
www.forearmforklift.com)
DELIVERY INFORMATION
BIENVENUE DELIVERY
6
The truck driver can only deliver your crated range to a flat sidewalk or
driveway.
Conrm that up to a 28-foot truck can access your house without any
problems. If you anticipate any difculty with a truck of this size, call
Art Culinaire at 800-570-2433.
Briey review the uncrating procedures found on pages 7–8 of this booklet.
Instructions can also be found online at www.frenchranges.com/uncrating.
This information will save time (and money) for you and your crew.
Upon Arrival
Please note: Because the freight company is not a moving service, delivery
is only available to a at sidewalk or driveway.
While the driver is there, inspect the outside of the crate and note any
damage on the bill of lading stating ‘subject to inspection.’
On very rare occasion, major damage to the crate can occur during
transit. If major damage is evident, you are not required to accept delivery.
Please call Art Culinaire immediately at 800-570-2433.
If minor damage is apparent to your crate, please let the driver go and
uncrate the range (following the instructions on pages 8–9). Remove all
plastic to inspect for damage or discrepancies and notify Art Culinaire
immediately if damage has been found.
If you intend to store your range for an extended period of time while
your project progresses, please give us a call to discuss the uncrating/
storage process.
The freight company only allows seven days to report concealed freight
damage.
Do not use any of the handles/towel
bars to pick up or move your range.
This will damage your panel and will be
costly to replace.
NOTE: Delivery is only available to
a at sidewalk or driveway.
!
7
DELIVERY
Important: Please read the
following information carefully!
• Physical damage to range must be reported prior to installation! Please
must be reported within 7 days of delivery to be covered under shipper’s
insurance.
• Parts and accessories shipped with your range are inventoried at the
factory, and once again during testing/inspection in the US. In the unlikely
event that a part or accessory is missing, please report to support@
frenchranges.com. Missing parts or accessories must be reported within
7 days of delivery to be covered under part warranty.
• A copy of the packing slip is included with the range. Until all items on
your packing slip are accounted for, do not discard packaging material.
Due to the large number of items that come with your range, it is recom-
mended to keep all parts and accessories grouped together in a safe
place so that they do not get lost.
• Removing the range crate from the pallet bottom for inspection is a quick
and easy process by following steps 1-6 (pages 7-8). The range can be
quickly recrated for safe storage.
• Storage of range/crate: Please note that the bottom of the pallet is not
sealed. The range should be kept in a temperate, dry, pest-free location.
Damage occurring to your range from improper storage is not covered
under warranty.
UNCRATING AND INSPECTION
BIENVENUE DELIVERY
8
Uncrating Your Range
Below are the six steps to uncrating your range. Please complete a
thorough inspection of your range within seven days after delivery.
Required Tools
A box knife or sharp tool, and a power drill or screwdriver with a T-20 torx
or star bit.
STEP 1
With a drill or screwdriver, remove the
screws on the sides and bottom of one
of the side panels.
STEP 2
Remove the side panel.
STEP 3
At the bottom of the crate, remove the
screws to the pallet. Do this at the front
and back of the crate.
Additional uncrating info can be found
at www.frenchranges.com/uncrating.
9
DELIVERY
STEP 4
Slide the crate away from your range.
STEP 5: IMPORTANT!
Remove all plastic to inspect for any
freight damage to the range itself.
STEP 6
If range is to be installed immediately,
you will need to unbolt it from the pallet
(10 mm bolts).
Inspect Your Crate Carefully Upon Delivery
If applicable, note any damage to the crate on the bill of lading before
the driver leaves. If major damage is evident, you are not required to
accept delivery. Please call Art Culinaire immediately at 800-570-2433.
After opening the crate, remove all plastic to inspect for damage or
discrepancies to the range. The freight company only allows seven
days to report concealed freight damage.
Do not use any of the handles/towel bars to pick up or move
your range.
!
!
BIENVENUE DELIVERY
10
Dimensions below are of crates.
Model Length/Width/Height Weight Crated/Uncrated
Cormatin/Rully 37”L 47”W 43”H 400 lb / 200 lb
Beaune/Bussy 37”L 47”W 43”H 450 lb / 300 lb
Cluny/Chagny 37”L 47”W 43”H 500 lb / 350 lb
Cluny 1400 37”L 67”W 45”H 700 lb / 450 lb
Chagny 1400
Cluny 1800 37”L 79”W 45”H 900 lb / 550 lb
Chagny 1800
Volnay/Vougeot 37”L 47”W 43”H 500 lb / 350 lb
Saulieu/Savigny 37”L 47”W 43”H 500 lb / 350 lb
Chassagne 37”L 47”W 43”H 500 lb / 350 lb
Chambertin
Fontenay 37”L 67”W 45”H 700 lb / 450 lb
Citeaux
Sully 37”L 67”W 45”H 700 lb / 400 lb
Sully 1800 37”L 79”W 45”H 900 lb / 550 lb
Sully 2200 37”L 96”W 45”H 1000 lb / 700 lb
*Due to the customizable nature of Lacanche ranges, as well as
accessories purchased, these weights are approximate.
APPROXIMATE WEIGHTS/DIMENSIONS
Table of contents
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