CONSUMER LIMITED WARRANTY
4
E
E
E
E
E
The main objective of KUCHT is to meet the needs and expectations of our customers. For this reason, all our products are subjected to rigorous security and
quality controls to be above the North American safety standards.
KUCHT Warranty covers defects in Parts and Labor for functional parts that are the result of normal usage for a period of time of 4 Years for Parts and Labor*
from date of purchase in the U.S. and 2 Years for Parts and Labor from date of purchase in Canada. Functional parts are those components parts that are critical
to the performance of the product’s essential function.
Nonfunctional parts are those that are not critical like knobs, handles, or cosmetic parts. KUCHT will repair or replace the unit or any parts, therefore, as required,
subject to these terms and conditions.
(*): Valid for every appliance bought after September 1st, 2020 – Not valid for accessories, parts, or wine coolers. All the appliances acquired before September
1st, 2020, and Wine Coolers, are covered with a 2-year warranty for parts and labor.
Unlimited lifetime online support
In addition, we give full unlimited lifetime support. This means that if our customers come across any problem after the warranty has expired, a qualified Kucht
member will assist you or your trusted technician using video chat in any repair process. You will also have access to repair videos, tutorials, manuals, and any
extra help that is available.
General Conditions:
a. Warranty does not cover failure as a result of misuse, abuse, rust or corrosion, spilled liquids or foreign objects found inside the unit; repair of damage caused
by accident, theft, fire, flood, external causes such as, but not limited to, blow fuses, inadequate electrical power, water and gas lines beyond the equipment, or
any use of the product not authorized by the manufacturer.
b. The maximum liability of the warranty for product replacement or repair shall not exceed the original purchase price of the product.
c. KUCHT reserves the right to repair or replace the covered product with a comparable feature model of like kind.
d. Warranty does not cover deterioration of the appearance of the product, any cosmetic part such as paint, porcelain, glass, dents, scratches, chips, rust or
peeling.
e. Any damage resulting from unauthorized replacement parts, improper service, or modifications made to the covered product are not covered.
f. KUCHT is released from all liability due to indirect, consequential, or incidental damages.
g. This warranty does not cover any damage to the product due to lightning, over-voltage, under-voltage, accident, misuse, abuse, negligence, or any damage
caused by the use of the product by the purchaser or others. This warranty does not cover non-EWP products that have been exposed to wet or corrosive
environments. This warranty does not cover stainless steel surfaces that have not been properly maintained.
h. Kucht Products are certified for use according to U.S. and Canada standards. The warranty coverage is limited to U.S. and Canada only. Kucht will not provide
technical service or support in other countries. Replacement parts will only be shipped to continental U.S. and Canada addresses.
Limit of Liability:
Our Liability is limited to the original price of the covered equipment. Addional losses, damages or injuries caused by product malfunction or defects will not be
covered.
To Arrange for Service:
Prior approval from Customer Service is required prior to start the service. To initiate a service claim please Submit a Support Ticket on www.kuchtcare.com or
contact KUCHT for assistance on how to initiate a service claim. Please have your original bill of sale and Serial Number of the unit available so our customer
service representative is able to quickly arrange for service.
Warranty Exclusions
The Kucht LLC Limited Warranty covers residential installations only and is non-transferable to any other party.
Warranty is void when the product is installed in common areas where more than a single party has rightful access
to its use or in locations considered beyond normal residential use.
Warranty does not apply to products installed in any commercial or non-residential application. Examples of
excluded applications include, but are not limited to day care centers, schools, bed and breakfast centers, churches,
private clubs, fire stations, club houses, common areas in multi-family dwellings, restaurants, bakeries, hotels,
nursing homes, food service locations and institutional food service locations.
FOR MORE INFORMATION VISIT: WWW.KUCHT.COM/ONLINE/WARRANTY/
