Kohler K-1143 Assembly instructions

Homeowners Guide

Vibro-Acoustic Baths

Mproduct numbers are for Mexico (i.e. K-12345M)

Los números de productos seguidos de Mcorresponden a México

(Ej. K-12345M)

Français, page “Français-1”

Español, página “Español-1”

K-1143 K-1152

K-1153

1078022-5-B

Thank You For Choosing Kohler

Thank you for choosing Kohler Company. Your Kohler Company product reﬂects the true passion for design,

craftsmanship, artistry, and innovation Kohler Company stands for. We are conﬁdent its dependability and

beauty will surpass your highest expectations, satisfying you for years to come.

All information in this guide is based upon the latest product information available at the time of

publication. At Kohler Company, we strive to fulﬁll our mission of improving the level of gracious living for

each person who is touched by our products and services. We reserve the right to make changes in product

characteristics, packaging, or availability at any time without notice.

Please take a few minutes to review this guide. Pay special attention to the care and cleaning instructions.

Your Kohler Bath

CAUTION: Risk of personal injury. Always exercise caution when entering or exiting your bath.

Acrylic surfaces can be slippery when wet.

Your new vibro-acoustic bath is made to provide superior resistance against chipping, cracking, and ﬂexing.

Your new bath is very easy to care for and is exceptionally durable as well.

Your bath is part of a system of other required components. For detailed information on these components,

refer to the Homeowners Guide packed with the K-176 User Interface. This user interface controls your

preferences for sound, vibration, and chromatherapy lighting. This user interface may be used by itself, or it

may be used in conjunction with the remote control included with this vibro-acoustic bath.

Remote Control Compliance

FCC ID: N82-KOHLER002 – Compliance Statement (Part 15.19)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired

operation.

Warning (Part 15.21)

Changes or modiﬁcations not expressly approved by the party responsible for compliance could void the

user’s authority to operate the equipment.

FCC Interference Statement (Part 15.105 (b))

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by

one of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

•Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Warning

This portable transmitter with its antenna complies with FCC’s RF exposure limits for general

population/uncontrolled exposure.

This device must not be co-located or operating in conjunction with any other antenna or transmitter.

1078022-5-B 2 Kohler Co.

Using Your Remote Control

NOTE: Your remote control requires two AAA batteries. To install or replace them: Unthread the bottom

cap from the remote. Insert the batteries. Resecure the bottom cap to the remote.

NOTICE: You must synchronize the remote control before initial use.

Programming

NOTE: Perform the following at the user interface.

Press the [OK Icon] at the Main Menu on the user interface.

Scroll down to ″System″at the Settings Menu, then press the [OK Icon].

Scroll down to ″Remote″at the System Menu, then press the [OK Icon].

At the ″Learn″ﬁeld, press the [OK Icon].

As instructed on the Remote Menu, simultaneously press and hold the [Back Icon] and [Up Icon] on

the remote control for 3 seconds. The remote LED will blink while in programming mode. To exit

programming mode, press the remote Power button.

Operating

Once the remote control is synchronized, you may use it to navigate through the user interface

menus while bathing.

[On/Off Icon]: Powers the user interface ″ON″or ″OFF.″(1)

[Select Icon]: Selects the action the cursor is on within a menu. (2)

[Back Icon]: Prompts the previous menu. (3)

[User Icon]: Prompts the User Menu to appear. (4)

[Up/Down Icon]: Scrolls the cursor up or down on the current menu. (5)

Programming Operating

1078022-5-B 4 Kohler Co.

Using Your Remote Control (cont.)

[LED]: Provides visual feedback when signals are transmitted. If the remote LED does not blink

when a button is pushed or blinks several times, this is an indication that the batteries are low and

need to be replaced. (6)

Cleaning Your Acrylic Bath

For best results, keep the following in mind when caring for your KOHLER product:

•Always test your cleaning solution on an inconspicuous area before applying to the entire surface.

•Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and

dry any overspray that lands on nearby surfaces.

•Do not allow cleaners to soak on surfaces.

•Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring

pad to clean surfaces.

For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &

Cleaning information, call 1-800-456-4537.

One-Year Limited Warranty

KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year

from date of installation.

Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection

discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not

responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.

To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home

Center or E-tailer, or by writing Kohler Co., Attn.: Customer Service Department, 444 Highland Drive,

Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER from within the USA, 1-800-964-5590 from within

Canada and 001-877-680-1310 from within Mexico.

Implied warranties including that of merchantability and ﬁtness for a particular purpose are expressly

limited in duration to the duration of this warranty. Kohler Co. and/or seller disclaims any liability for

special, incidental or consequential damages.

Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or

limitation of special, incidental or consequential damages so these limitations and exclusions may not apply

to you. This warranty gives you speciﬁc legal rights. You may also have other rights which vary from

state/province to state/province.

This is Kohler Co.’s exclusive written warranty.

One-Year Warranty

KOHLER CO.

It is recommended that at the time of purchase, you verify that all accessories and components are complete

in this package.

This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the

date of purchase as shown on the invoice or receipt.

1. Kohler Co. will only service its commercialized products through its authorized distributors.

2. To obtain warranty service, please present the invoice and corresponding warranty.

3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new

replacement or an equivalent model (in those cases that the model has been discontinued) when the product

is beyond repair, without any charge to the consumer.

4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.

5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may

Kohler Co. 5 1078022-5-B

One-Year Warranty (cont.)

substitute the warranty in the case that there is a discrepancy in the validity of the warranty.

EXCEPTIONS AND RESTRICTIONS

The Warranty will not be valid in the following cases:

1. When the product is not operated in accordance with the instructions concerning use and operation set

forth in the owner’s manual or installation instructions, and when the recommendations and warnings

included are not observed.

2. When the product has been modiﬁed or dismantled partially or totally; or has been used in a negligent

fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not

authorized by Kohler Co.

3. This warranty does not cover the damages as a result of disaster such as ﬁre or acts of God, including

ﬂooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can

exercise your rights under this warranty, please call 001-877-680-1310.

KOHLER CO., KOHLER, WI 53044 U.S.A.

IMPORTER:

INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.

AV. CARLOS PACHECO NO. 7200

CHIHUAHUA, CHIH., MEXICO C.P. 31060

TEL: 52 (14) 29-11-11

Troubleshooting

CAUTION: Risk of personal injury. The valve (if installed) may contain hot water; be careful when

draining any residual water.

IMPORTANT! Turn off the power and water supply to all components before performing any

maintenance.

It is recommended that any valve maintenance should be performed by a Kohler Co. Authorized Service

Representative.

This troubleshooting guide is for general aid only. For service and installation issues or concerns, call

1-800-4-KOHLER.

Interface Troubleshooting Table

Symptoms Probable Cause Recommended Action

1. Digital interface is not lit. A. Media module is not plugged

into the outlet. A. Plug the media module into the

outlet.

B. Power supply connection to the

media module may be loose or

disconnected.

B. Check power supply connections to

the media module and reconnect if

needed.

C. Interface cable connections may

be loose or disconnected. C. Check all interface cable

connections, connect if needed.

D. Circuit breaker has been

tripped. D. Reset the circuit breaker.

E. The media module may require

resetting. E. Disconnect and reconnect the

power supply from the media

module.

F. If none of the recommended

actions for the above issues

correct the symptom, the media

module or interface requires

servicing.

F. Contact your Kohler Co.

Authorized Service Representative.

1078022-5-B 6 Kohler Co.

Troubleshooting (cont.)

Interface Troubleshooting Table

Symptoms Probable Cause Recommended Action

2. The interface power

indicator pulses but does

not turn on.

A. Interface cable connections may

be loose or disconnected. A. Check all interface cable

connections, connect if needed.

B. The media module requires

resetting. B. Disconnect and reconnect the

media module power supply.

C. If the above recommended

action does not correct the

symptom, the interface or media

module requires servicing.

C. Contact your Kohler Co.

Authorized Service Representative.

3. The interface functions

normally but no water

ﬂows from the spout or

handshower.

A. Inlet/outlet ﬁttings may be

blocked. A. Check the inlets and outlets for

blockage or debris. Clean the inlet

screens. Refer to the ″Clean the

Inlet Screens″section in the Valve

Homeowners Guide.

B. Outlets are not plumbed

correctly. B. Reroute plumbing as needed.

C. Hot and cold water supplies are

not turned on. C. Turn on the water supply to the

valve.

D. The valve or media module

memory may require resetting. D. Disconnect and reconnect the

power supply from the valve and

media module.

E. System error. E. Check the user interface for an

error code. Refer to the

″Diagnostics″section in the Digital

Interface Homeowners Guide.

F. If none of the recommended

actions for the above issues

correct the symptom, the media

module requires servicing.

F. Contact your Kohler Co.

Authorized Service Representative.

4. Display is difficult to read. A. Contrast is not optimized. A. Adjust contrast in the user interface

setting menu.

B. Brightness is not optimized. B. Adjust the brightness in the user

interface setting menu.

Valve Troubleshooting Table

Symptoms Probable Cause Recommended Action

1. Maximum blend

temperature too hot or

too cold.

A. Incorrect maximum temperature

setting. A. Refer to the ″Set the Maximum

Temperature″section in the Digital

Interface User Guide.

B. Inlet/outlet ﬁttings may be

blocked. B. Check the inlets and outlets for

blockage or debris. Clean the inlet

screens. Refer to the ″Clean the

Inlet Screens″section in the Valve

Homeowners Guide.

C. If the above recommended

action does not correct the

symptom, the interface or valve

requires servicing.

C. Contact your Kohler Co.

Authorized Service Representative.

2. Continuous ﬂow. A. System will not switch off. A. Turn off the water and power

supply and contact your Kohler Co.

Authorized Service Representative.

3. Handshower does not

work. A. Handshower is not enabled. A. Enable the handshower option in

the settings menu. Refer to the

Digital Interface User Guide.

Kohler Co. 7 1078022-5-B

Troubleshooting (cont.)

Valve Troubleshooting Table

Symptoms Probable Cause Recommended Action

4. Only cold water ﬂows

from the outlets. A. Hot water supply is either not

turned on or not connected to

the valve inlet.

A. Check the hot water supply is

turned on and connected to the

valve inlet.

B. Hot water inlet is blocked. B. Check the hot water inlet screen for

blockage. Clean or replace the inlet

screen. Refer to the Valve

Homeowners Guide.

C. If none of the recommended

actions for the above issues

correct the symptom, the valve

requires servicing.

C. Contact your Kohler Co.

Authorized Service Representative.

5. Fluctuating or reduced

ﬂow rate. Valve is

functioning properly.

A. Inlet/outlet ﬁttings may be

blocked. A. Check the inlets and outlets for

blockage or debris. Clean the inlet

screens. Refer to the ″Clean the

Inlet Screens″section in the Valve

Homeowners Guide.

B. Water outlet pressure is low. B. Check that the ﬂow rate is at or

above the minimum rate required.

Refer to ″Speciﬁcations″section in

the Valve Homeowners Guide.

C. Fluctuating ﬂow. C. Verify that the dynamic inlet

pressures are within speciﬁcations.

Refer to ″Speciﬁcations″section in

the Valve Homeowners Guide.

D. If none of the recommended

actions for the above issues

correct the symptom, the valve

requires servicing.

D. Contact your Kohler Co.

Authorized Service Representative.

6. Blend temperature drift or

temperature cycling. A. Fluctuating water temperature. A. Check the inlet temperature

differentials and verify they are

sufficient. Refer to ″Speciﬁcations″

section in the Valve Homeowners

Guide.

B. Hot water supply temperature

ﬂuctuation. B. Check and make adjustments as

needed.

C. Pressure difference greater than

5 psi (34.5 kPa) between the hot

and cold supply lines.

C. Install pressure regulators to bring

the supplies within 5 psi (34.5 kPa)

of each other.

D. If none of the recommended

actions for the above issues

correct the symptom, the valve

requires servicing.

D. Contact your Kohler Co.

Authorized Service Representative.

7. Water leaking from the

valve.

CAUTION: Risk of

personal injury or

product damage. Turn off

the main power and

water supply.

A. Connections are not secure. A. Check all connections. Make

adjustments as needed.

B. Seals are worn or damaged. B. Order a seal service pack and

replace all seals.

C. Internal leak. C. Unit requires overhaul. Contact

your Kohler Co. authorized service

representative.

8. Hot water only, the valve

shuts down. A. Hot and cold lines are reversed. A. Switch hot and cold water supply

connections. Verify the hot water

supply is connected to the inlet

marked ″H″and the cold water

supply is connected to the inlet

marked ″C.″

1078022-5-B 8 Kohler Co.

Troubleshooting (cont.)

Music Troubleshooting Table

Symptoms Probable Cause Recommended Action

1. Bath transducers do not

produce sound. A. Transducer cables are not

connected properly. A. Make sure the cables are properly

installed into the Media Module

connections and to the bath

transducers.

2. After playing music

loudly, the music stops

even though a song is

properly selected.

A. Thermal shut down. A. Shut down the system for 1 hour to

allow the unit to cool. Make sure

the area where the unit is installed

does not exceed 104°F (40°C).

3. Library menu is not

available. A. The Roku agreement was

declined. A. Enter the settings menu, select

″System,″select ″Music Software,″

select ″Roku Agreement″and select

″YES.″

4. Music server is not

available. A. Wireless connection out of

range. A1. Move router closer or install a

wireless access point.

A2. Connect via Ethernet cable.

B. Wireless network is not

conﬁgured properly. B. Enter the settings menu, select

″System,″select ″WiFi Security,″

select ″Network Name,″select

″WEP/WPA Key″and enter the

security key.

C. The network cable is not

connected to the correct

router/switch input.

C. Connect the Media Module to the

router’s/switch’s Ethernet ports.

D. A compatible media server is

not installed/running on your

home computer.

D. Install/open one of the supported

media servers such as Fireﬂy

Media Server, iTunes

, Microsoft

Windows

Media Connect,

RhapsodyTM, Yahoo! or

Musicmatch

on your computer

and load your favorite music into

the server’s library.

E. The media server on your home

computer is not conﬁgured to

share ﬁles.

E. Reference the media server’s help

menu to properly conﬁgure ﬁle

sharing.

F. The incorrect Wi-Fi region was

selected. F. Enter the settings menu, select

″System,″select ″Music Software,″

select ″Region″and select the

appropriate geographical region

that matches your Wi-Fi router.

5. I have a wireless network

but my Media Module is

unable to connect to the

network.

A. Ethernet cable is plugged in. A. Unplug the Ethernet cable.

B. Media Module is not within

Wi-Fi range. B. Make sure the Media Module is

within range of your Wi-Fi

network.

C. A WEP or WPA key was not

entered for your secured

network.

C. Enter the settings menu, select

″System,″select ″WiFi Security,″

select ″Network Name,″select

″WEP/WPA Key″and enter the

security key.

D. The router is not set up for

802.11b. D. Make sure the access point/router

is conﬁgured to allow 802.11b

clients.

Kohler Co. 9 1078022-5-B

Troubleshooting (cont.)

Music Troubleshooting Table

Symptoms Probable Cause Recommended Action

6. The Media Module cannot

connect to an iTunes

server with ﬁrewall

software running.

A. The ﬁrewall is not conﬁgured

correctly to allow iTunes music

sharing.

A. Make sure your ﬁrewall software is

conﬁgured to allow iTunes music

sharing. For a Mac: Open System

Preferences. Select the Sharing icon

and click on the ﬁrewall tab. Select

the option ″iTunes Music Sharing.″

For a PC: Refer to your

documentation for changing

ﬁrewall settings. If running

Windows XP service pack 2, open

″Security Center,″select ″Windows

Firewall,″click on the ″Exceptions″

tab, and check to see that iTunes is

enabled. If not, use ″Add

Programs″to enable it. After these

changes have been made, restart

the Media Module by

disconnecting and reconnecting the

AC power.

7. The Media Module cannot

access the iTunes library. A. iTunes is not running. A. Make sure the computer containing

your iTunes library is turned on

and iTunes is running.

B. iTunes is not conﬁgured for

sharing. B. In iTunes, be sure to turn on the

″music sharing″option. Go to the

iTunes>Preferences menu or Edit>

Preferences for PC users. In the

dialog box that appears, click the

″Sharing″icon, then check the

option ″Share my music″to enable

sharing on your local network.

C. iTunes is not responding to

commands from the Media

Module.

C. Close and restart iTunes on your

computer.

8. I can see my iTunes

library in the list of

libraries, but when I try to

connect, the connection

fails.

A. iTunes is not conﬁgured for

sharing. A. In iTunes, be sure to turn on the

″music sharing″option. Go to the

iTunes>Preferences menu or Edit>

Preferences for PC users. In the

dialog box that appears, click the

″Sharing″icon, then check the

option ″Share my music″to enable

sharing on your local network.

1078022-5-B 10 Kohler Co.

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