Kofax Image Products VRS3

VirtualReScan®3.5

Installation Guide

10300408-000

Revision A

The information contained in this document is the property of Kofax Image Products.

Neither receipt nor possession hereof confers or transfers any right to reproduce or

disclose any part of the contents hereof, without the prior written consent of Kofax

Image Products. No patent liability is assumed, however, with respect to the use of

the information contained herein.

Trademarks

VirtualReScan, Kofax, ImageControls, and Adrenaline are registered trademarks of

Kofax Image Products.

ISIS and PixTools are trademarks of Pixel Translations, a division of Captiva Software

Corporation.

TWAIN is a registered trademark of the TWAIN Working Group.

All other product names and logos mentioned herein are the property of their

respective companies.

Disclaimer

The instructions and descriptions contained in this document were accurate at the

time of printing. However, succeeding products and documents are subject to change

without notice. Therefore, Kofax Image Products assumes no liability for damages

incurred directly or indirectly from errors, omissions, or discrepancies between the

product and this document.

An attempt has been made to state all allowable values where applicable throughout

this document. Any values or parameters used beyond those stated might have

unpredictable results.

VRS Installation Guide iii

Contents

How to Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

How this Guide is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Technical Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

1 VRS Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Using VRS with Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

VRS Scanners: Certified vs. Non-Certified . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

VRS Component Installers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using VRS with the Adrenaline Image Processing Engine . . . . . . . . . . . . . . . . . . . 3

Minimum and Recommended System Requirements . . . . . . . . . . . . . . . . . . . . . . . 3

Minimum Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Recommended Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

TWAIN and ISIS Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

USB and FireWire Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Certified Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Certified Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Certified SCSI Scanner Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installation Sequence for Personal, Professional, and Low-Volume Scanners . . . 5

Installation Sequence For Mid-Volume and High-Volume Scanners . . . . . . . . . . . 6

Install the SCSI Scanner Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Attach the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

TWAIN Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

USB and FireWire Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Post USB/FireWire Driver Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . 9

Verify the Scanner Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Resolve the Found New Hardware Wizard Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Install the Scan Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Contents

iv VRS Installation Guide

Install the VRS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Attach the VRS Hardware Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3 Testing Your Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Starting VRS with an ImageControls Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Starting VRS with a TWAIN Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Starting VRS with an ISIS Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4 VRS Removal Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Removing VRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

A Kofax Product Installation Guideline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Installation Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Ascent Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Other Kofax Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

B Configuring Non-Certified Scanners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Creating a Scan Source for a Non-Certified Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

C VRS Restore Default Values Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Restoring VRS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Changing the Default VRS Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

D VRS Non-Interactive Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Non-Interactive Mode vs. Interactive Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

E Installing USB Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Installing Visioneer 9650 USB Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Installing Fujitsu USB Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

VRS Installation Guide v

How to Use This Guide

Introduction

VirtualReScan (VRS) works with a wide range of scanning applications in a variety of

settings—from single-user desktop systems to large-scale enterprise solutions.

Whether you are an expert at image processing or have no special knowledge of

scanning, the VRS Installation Guide provides the information you need to successfully

install and test VRS.

How this Guide is Organized

This guide consists of the following chapters and appendices:

Chapter 1 - VRS Overview gives an overview of the VirtualReScan application

and outlines the requirements for running VRS.

Chapter 2 - Installation includes the VRS installation sequence, along with step-

by-step procedures.

Chapter 3 - Testing Your Installation describes how to test your VRS installation

with an ImageControls-based application, a TWAIN application, and an ISIS

application.

Chapter 4 - VRS Removal Procedures explains how to remove the VRS

application and related components.

Appendix A - Kofax Product Installation Guideline discusses installation of VRS

with other Kofax products.

Appendix B - Configuring Non-Certified Scanners explains how to set up a non-

certified scanner to work with VRS.

Appendix C - VRS Restore Default Values Utility explains how to restore VRS

default settings and change the default VRS scanner.

How to Use This Guide

vi VRS Installation Guide

Appendix D - VRS Non-Interactive Mode explains how to disable VRS non-

interactive mode in connection with Böwe Bell & Howell 8000 B/C series

scanners.

Appendix E - Installing USB Drivers outlines special USB driver installation

procedures required by some scanners.

How to Use This Guide

VRS Installation Guide vii

Related Documentation

The VRS Installation Guide is just one piece in the VRS documentation set. Your VRS

product package also includes related documentation, as outlined in this section.

VRS User’s Manual

The VRS User’s Manual includes instructions for using VRS and explains the product

features in detail. The manual is intended for all potential scan operators, regardless

of their scanning expertise.

VRS Online Help

VRS online help provides online assistance with your application. You can access the

online help by pressing F1 from any VRS dialog box.

VRS Quick Reference

The VRS Quick Reference contains screen shots, shortcuts, and basic user tips.

VRS Release Notes

Late-breaking product information is available from the release notes. You should

read the release notes carefully, as they contain information that may not be available

in the other VRS documentation.

How to Use This Guide

viii VRS Installation Guide

Technical Support Information

For additional technical information about Kofax products, visit the Kofax Web site at

www.kofax.com and select an appropriate option from the Support menu. The Kofax

Support pages provide product-specific information, such as current revision levels,

the latest drivers and software patches, online documentation and user manuals,

updates to product release notes (if any), technical tips, and an extensive searchable

knowledgebase. You can find VRS FAQs on the VRS Support pages.

The Kofax Web site also contains information that describes support options for Kofax

products. Please review the site for details about the available support options. If you

need to contact Kofax Technical Support, please have the following information

available:

• VRS software version

• Scanning application

•Operatingsystem

• Scanner make and model

• Scanner engine (board) type

• SCSI Scanner controller (if applicable)

• Special/custom configuration or integration information

VRS Installation Guide 1

Chapter 1

VRS Overview

Introduction

This guide gives you instructions for installing VirtualReScan (VRS).

Using VRS with Your Scanner

Since its first release, VRS has grown to accommodate a wide range of certified

scanners. This was accomplished initially with two distinct versions of VRS:

Hardware VRS and Software VRS. Now there is only one version of VRS to

accommodate throughput for a range of scanners, including Personal, Professional,

Low-Volume, Mid-Volume, and High-Volume.

Personal, Professional, and Low-Volume scanners are designed to support low to

moderate throughput. Mid-Volume and High-Volume production scanners are

specifically designed for large numbers of scans per day. For this reason, production

scanners are equipped with the Kofax SCSI driver, which supports heavy scan

workloads while maintaining rated speed.

Table 1-1. Scanners Supported by VRS

Scanner Throughput (Pages Per Minute)

Personal Less than 10 PPM

Professional 11-40 PPM

Low-Volume Up to 59 PPM

Mid-Volume 60 - 90 PPM

High-Volume More than 90 PPM

Chapter 1

2VRS Installation Guide

Your VRS package will indicate whether you have VRS for Personal, Professional,

Low-Volume, Mid-Volume, or High-Volume scanners.

VRS Scanners: Certified vs. Non-Certified

When a scanner is certified for VRS, it goes through a rigorous testing process during

which the best default settings are identified and selected. For this reason, we

recommend that you use VRS only with certified scanners. You can use the product

page on the Kofax Web site to view the list of VRS-certified scanners. In addition to

listing the scanner name and manufacturer, the VRS product page includes the

following information:

• Driver used for VRS 3.5 (TWAIN, ISIS, or Kofax SCSI)

• Black or white background (black borders are necessary for automatic

cropping)

• Additional memory required for optimal performance (if applicable)

• Interface certified by VRS (SCSI, USB, or FireWire)

VRS is also capable of working with certain non-certified “compatible” scanners,

provided that they have been configured with the Kofax Source Manager (KSM). It is

important to be aware that you may experience less than optimal image quality when

using a non-certified scanner with VRS. Not every scanner can be used with VRS. To

be configured as compatible with VRS, a non-certified scanner must meet the

following requirements:

• Ability to output a 256-level grayscale image as a single image.

• Provide a TWAIN driver or an ISIS driver. While VRS works best with an ISIS

driver, it also supports some scanners with TWAIN drivers.

Note For more information about using non-certified scanners with VRS, refer to

Configuring Non-Certified Scanners on page 31.

VRS Component Installers

During the standard VRS installation, you will be prompted to select the name of your

scanner from a list of certified scanners. The VRS installer uses the name to identify

the appropriate drivers to install for your scanner. Because the list of VRS-certified

scanners is updated on a regular basis, some certified scanners may not appear on the

list that you see during the installation. In this case, you may need to download a

“VRS Component Installer” update to obtain the drivers required for your VRS-

certified scanner. To locate the appropriate VRS Component Installer for your

scanner, select the VRS product link from the Kofax Web site Support pages.

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