KitchenAid KCM111 Administrator guide

Error Codes - Automatic Coffee Maker

Possible Solutions

Some coffee makers have an LED display which may show an error code. The error codes can mean different things

depending upon which model you have.

Models that start with KCM5

Error

Code Information Resolution

Err1 If the coffee maker is near an outside wall in a cold climate, or

if the water is quite cold, this error may display.

Move the coffee maker to a warmer

location or us slightly warmer water.

Err2 An electrical component has been dislocated within the coffee

maker. There is no repair for this issue.

Err4 Stuck button Press and release all buttons on the

coffee maker.

Model: KCM111

Err1 - A button may be jammed. Unplug the coffee maker and press each button several times. Plug the coffee maker

into a grounded 3-prong outlet. If “Er1” appears again on the display, repeat this procedure.

Model: KCM1402

Err2 - If the brewing cycle does not complete within 15 minutes, the coffee maker will display an Err2.This can occur if

the heater is not working properly.

Model: KCM0802

Error

Code Information Resolution

1 It means Motor Error Reset the unit by unplugging and plugging back in. Then resume

brewing.

https://producthelp.kitchenaid.com/Countertop_Appliances/Coffee_Products/Automatic/Troubleshooting/Error_Codes_-_Auto…

Updated: Mon, 16 Aug 2021 01:47:22 GMT

United States

Schedule Service Online

Canada

Schedule Service Online

United States

Extended Service Plans

Canada

Extended Service Plans

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30

days of your appliance purchase.

United States

Schedule Service Online

Canada

Schedule Service Online

Error

Code Information Resolution

2It means Temperature

Sensor Error

Reset the unit by unplugging and plugging back in. Then resume

brewing

4 It means Dry Boil Add water to the take and resume brewing.

Model: KCM1202

Er1 - a button may be jammed. Unplug the coffee maker and press each button several times. Plug the coffee maker

into a grounded 3-prong outlet. If “Er1” appears again on the display, repeat this procedure.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your

appliances.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your

appliances.

https://producthelp.kitchenaid.com/Countertop_Appliances/Coffee_Products/Automatic/Troubleshooting/Error_Codes_-_Auto…

Updated: Mon, 16 Aug 2021 01:47:22 GMT

United States

Extended Service Plans

Canada

Extended Service Plans

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30

days of your appliance purchase.

https://producthelp.kitchenaid.com/Countertop_Appliances/Coffee_Products/Automatic/Troubleshooting/Error_Codes_-_Auto…

Updated: Mon, 16 Aug 2021 01:47:22 GMT

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