Kinetico Kinex User manual

Installation Guide and Owner's Manual

Kinetico Kinex™

Salt Monitor

The Kinex Salt Monitor saves countless trips to the basement or

utility closet by providing remote monitoring of the salt level in your

water softener system. Now checking your salt levels and contacting

your dealer for salt is as simple as opening the Kinetico app on your

smartphone.

FOR OUTDOOR INSTALLATION

The Kinetico Kinex Outdoor Installation Kit is

recommended and sold separately (Part No. 17588).

Each kit includes the weather-proof cover for the

monitor itself and a foam gasket to install between

the salt drum lid and the monitor laser hole.

Drill

Phillips Screwdriver

1/4” Drill Bit

1” Spade Bit, Step Drill or

Hole Saw

Tape Measure

Awl or Sharp Knife

Silver/White Permanent

Marker or Paint Marker

(Required for install on

Kinetico 12x40 drum only.

See page 2.)

Kinex Salt Monitor

Mounting Hardware

Part No. 10463

#6x3/4” Screws (4)

#6 Fender Washers (4)

Leveling Spacers (2)

Instructions

Installation Template

Part No. 10466

Energizer

Batteries (4)

Tools RequiredWhat's Included

TABLE OF CONTENTS

Package Contents & Tools Required.................................................................1

Physical Installation.............................................................................................. 2

Installation of 12x40 Drum Only ....................................................................... 2

App Setup........................................................................................................... 3-9

Additional Setup and Resources..................................................................9-12

Physical Installation:

1. Unpack Kinex Salt Monitor System and inspect

components.

2. Place included paper drill template on Kinetico salt

drum lid and align indexing features (i.e. Kinetico

logo).

Note: The installation drilling template indexes all 4

Kinetico drums separately. (Check both sides to ﬁnd

your indexing features.)

3. Mark locations for mounting screws and laser bore by

punching an awl or sharp knife through the template.

4. Place lid over trash can or bucket and drill holes.

• (4) 1/4” holes for mounting screws

• 1” hole for laser

5. Clean burrs from the drilled holes using a sharp knife

or deburring tool.

6. Attach Salt Monitor body to drum lid using provided

mounting hardware.

• Kinetico 18x35 does not require leveling spacers.

• All ﬂat drum lids require spacers. The leveling

spacers go on the front 2 legs.

Note: For outdoor installs only, attach the foam gasket

from the weather resistant cover kit (Part No. 17588)

prior to attaching the salt monitor to the salt drum lid.

See cover kit installation instructions for details.

7. Install included AA batteries or connect to USB mini,

550mA power supply (not included).

Power Supply speciﬁcation for purchase:

Connection: Mini-USB Voltage: 5 Volts

Amperage: 550 mA Wattage: 3W

8. Optional: For outdoor installation, install the weather-

resistant cover. Follow package instructions.

Additional Installation Steps (12x40 Drum Only):

9. Align the placement of the salt monitor enclosure with

the location of the brine well as shown on the drilling

template.

10. Using a paint marker or permanent marker, place

indexing marks on the lid and drum to allow proper

alignment after the lid is replaced following salt reﬁlls.

Note: Properly aligning the lid and drum is important

for proper sensor operation.

Do not drill holes directly over salt drum to

avoid plastic chips contaminating the salt.

PLACE PAPER DRILL

TEMPLATE AND ALIGN

INDEXING FEATURES LIKE

THE KINETICO LOGO.

USING SCREWS, WASHERS AND

LEVELING SPACERS, ATTACH

SALT MONITOR BODY TO TOP OF

SALT DRUM LID (APPROXIMATE

PLACEMENT SHOWN).

BRINE LINE

CONNECTION

KINEX POSITIONED CLOSEST

TO SIDE OPPOSITE BRINE

LINE CONNECTION

Do not store salt bags, or any other items,

on top of the device once installed.

a. Tap “ADD EQUIPMENT."

b. Enter the Kinex Salt Monitor Serial Number in both

ﬁelds and then tap "Conﬁrm."

App Setup:

1. Download the Kinetico App

(not “Kinetico Monitoring”).

2. Create account, if you don’t already have one.

3. Add Kinex Salt Monitor to your account under the

Equipment tab.

a. Tap on the proﬁle icon in the top right corner.

b. Tap “Don’t Have an Account? Sign Up."

c. Enter the proﬁle information, then tap, “Sign Up."

d. A conﬁrmation email will be sent to the email address

used at sign-up.

e. Navigate to the inbox of the email address used for

sign-up. Find the "NoReply@kinetico.co" conﬁrmation

email and open. Note: Some security settings may

receive the conﬁrmation email in Spam, Junk, or

Clutter folders.

f. Tap “Activate your Account."

g. After conﬁrming the account, the Kinetico App can

now be accessed. Navigate to the Kinetico App and

tap the proﬁle icon in the top right corner.

h. Enter your email address and password.

c. Tap on the KINEX SALT MONITOR Tile.

d. Follow in app instructions to connect the Salt Monitor

to a Wi-Fi network. Note: Some Wi-Fi mesh networks,

such as eero™, may require a temporary disable of

the 5G network within the Wi-Fi network's mobile

application or admin settings.

Note: For best results with Wi-Fi pairing, remove the

salt drum lid with the monitor installed and position it

near the router for steps 3-8.

e. Now that the device has been located and put into

connection mode, the device must be connected to

the home Wi-Fi network. Tap “Join."

• iOS/Apple device will identify the

Kinex-SM-XXXX. Select join.

• Android/Samsung device will identify the

Kinex-SM-XXXX. Select it when it appears.

ANDROID/SAMSUNG

IOS/APPLE

f. Select the 2/2.4 G Wi-Fi network you would like to

connect Salt Monitor to and enter the Wi-Fi password.

Tap “Conﬁrm."

• If the Wi-Fi password is not known, it can

often be found on the Wi-Fi router itself or

the internet service provider can reset when

needed.

• If only one access point is visible on the Wi-Fi

network list, the internet service provider

may need contacted. The internet service

provider can create a dedicated 2/2.4

GHz and a dedicated 5 GHz network

connection.

g. Enter the Wi-Fi network password and tap “Connect."

h. Once the device is successfully connected to the Wi-

Fi network, the LED on the device will be solid blue in

color. Tap "Continue Setup" to ﬁnish installation.

Kinex Salt Monitor Setup:

4. To calculate salt levels properly, more information must

be collected about the softener the salt monitor will be

monitoring. First, select the softener brand, either Kinetico

or Non-Kinetico. If selecting a Kinetico Softener, proceed

to step 4a. If selecting Non-Kinetico Softener, proceed to

page 7, step 4d.

Kinetico Softener Setup:

a. Select the Kinetico softener model number.

b. Select the Kinetico salt drum size.

c. Select the current salt dose. Continue with setup

on page 8, step 5.

Note: It is important to choose an accurate salt

dose as this will affect the accuracy of the salt level

calculations. Please consult your Kinetico dealer.

d. Select the salt drum type used on the

softener system.

Note: Cabinet softener models, regardless of

manufacturer, are not supported.

e. If the cylinder is selected, measure the width of the

salt drum and enter inch measurements in the app.

Round to the nearest 0.25 inches. Tap "Next."

f. Repeat for height.

g. If the box is selected, follow prompts on screen to

enter measurements. Input in inches to the nearest

0.25 inch. Select "Next" to continue.

h. Enter your softener's salt dose in lbs.

Note: It is important to choose an accurate salt

dose as this will affect the accuracy of the salt level

calculations.

Non-Kinetico Softener Setup:

5. Continuing with set up, please select the installation

location for the salt monitor and softener system it is

monitoring.

6. Tap “PLUG-IN” or “BATTERY” as the primary power source

for the salt monitor device.

7. Indicate battery type, “ALKALINE BATTERY” or “LITHIUM

BATTERY,” for the primary power or back-up power (if

installed).

Note: Batteries installed as back-up will expire sooner than

expected.

8. Review summary details. If correct, tap

“Finalize Kinex Salt Monitor."

9. You will now see your device’s ﬁrst salt level reading and

current status. Place Salt Monitor on the brine drum, and

press the reset button one time to see the brine drum's

current salt level.

Additional Setup:

Managing Alert Preferences.

1. Tap on the Equipment tab.

2. Tap on the Kinex Salt Monitor Device.

3. Tap Alerts in the bottom right corner.

4. Toggle alerts and alert types you would like to receive.

Note: Alerts toggled ON will automatically send to the email

address or phone number entered in the "ALERT CONTACTS"

list. ON is blue; OFF is grey.

5. To allow additional people to receive alerts, tap “Add

Contact” and enter their contact information.

6. To edit contacts previously set up, tap the pencil/edit

icon to the right of the contact name. Make changes

and then tap "UPDATE."

ALERT DESCRIPTION

Salt Level

Low

Notiﬁes user when salt level in the salt

drum is low. Salt should be added soon

to keep the softener system working

properly.

Salt Level

Critically Low

Notiﬁes user when salt level in the salt

drum is critically low. Salt should be

added immediately to keep softener

system working properly.

Battery Level

Low

Notiﬁes user when the battery level is

nearing depletion. The battery will need

to be changed soon.

Battery Level

Critically Low

Notiﬁes user when battery level is

critically low. The battery should be

changed immediately to keep the

monitor functioning.

Battery Change

Recommended

Notiﬁes user when battery has been in

use for longer than 12 months. Kinetico

recommends changing the battery

annually, regardless of usage to protect

from battery leakage. This alert cannot

be turned o.

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