Juniper STRM LOG MANAGEMENT 2008.2 - S 6-2008 Instruction Manual

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STRM Log Management Overview 1

STRM LOG MANAGEMENT

RELEASE NOTES

RELEASE 2008.2

JUNE 2008

Juniper Networks is pleased to introduce STRM Log Management 2008.2. This

release provides you with several resolved issues and eclonhanced functionality.

This document includes:

•STRM Log Management Overview

•New and Updated Functionality

•Related Documentation

•Contacting Customer Support

•Supported Devices and OS Versions

•Supported Java and Browser Software

•Resolved Issues

•Known Issues and Limitations

Note: If your current deployment includes ISS SiteProtector, contact Juniper

Networks Customer Support before you install STRM Log Management.

STRM Log

Management

Overview

Juniper Networks Security Threat Response Manager Log Management Only

(STRM LM) provides a comprehensive log management solution for organizations

that want to implement a distributed log management solution to collect, archive,

and analyze network and security event logs. Log management has emerged as a

required part of an organization’s ability to deliver security best practices and meet

specific auditing and reporting requirements of government regulations, including

PCI, Sarbanes-Oxley, HIPAA, and FISMA.

STRM LM provides numerous advantages over other log management solutions

including:

•Easy-to-deploy turnkey log management solution—Architecture provides a

simple and easy-to-use solution for secure and efficient log management.

•Scalable distributed log collection and archival—Appliance architecture scales

to support any size enterprise network.

•Simple policy-driven event correlation—Hundreds of useful out-of-the box

correlation rules provide immediate value.

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2STRM Log Management Release Notes

•Effective reporting and compliance auditing—Compliance-driven report

templates meet specific regulatory reporting and auditing requirements.

•Reliable and tamper-proof log storage—Support of extensive log file integrity

checks, including NIST Log Management Standard SHA-x (1-256) hashing for

tamper-proof log archives.

•Simple upgrade to full STRM—Provides investment protection for organizations

with expanding requirements in the areas of threat and compliance

management.

New and Updated

Functionality STRM Log Management 2008.2 provides you with the following new and updated

functionality:

•Activation and License Key Enhancement - STRM Log Management 2008.2

includes several enhancements to activation and license keys including:

-Activation Keys - During installation of STRM Log Management, you must

now enter an activation key to complete the installation. This activation key

is available on the license CD. See the instructions that came with the

license CD to install the activation key.

-License Keys - The License key functionality is now enhanced in the STRM

Log Management interface to include individual license keys for each

system in your deployment.

•New Device Extensions Functionality - You can now modify how a DSM

parses logs. For example, you can use a device extension to detect an event

that has missing or incorrect fields. A device extension can also parse an event

when the DSM to which it is attached fails to produce a result.

•Universal DSM Enhancement - With STRM Log Management 2008.2, the

Universal DSM includes the following enhancements:

-Device Extensions - Allows you to use the new device extensions

functionality to enhance the DSM parsing of your logs.

-Multiple Universal DSMs - Allows you to support multiple Universal DSMs.

-Integration with Asset Profiles - Using STRM Log Management 2008.2,

the Universal DSM is associated with an asset profile allowing you to track

user identity data and associate that information to an asset profile.

•User Roles Enhancement - Administrative users can now be assigned

additional controls including:

-Administrator Management - Allows Administrative users to create and

edit other administrative accounts.

-System Administrator - Allows Administrative users to access all areas of

STRM Log Management. Also, users with this access are not able to edit

other administrator accounts.

•User Account Enhancement - You can now disable a user account without

deleting the account. A user with a disabled account is no longer able to access

the STRM Log Management interface.

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Related Documentation 3

Documentation For more information on Release 2008.2, refer to the on-line documentation:

•STRM Log Management Installation Guide

•STRM Log Management Administration Guide

•STRM Log Management Users Guide

•STRM Log Management Sensor Devices

•Getting Started with STRM Log Management Appliances

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4STRM Log Management Release Notes

Contacting

Customer Support To help you resolve any issues that you may encounter when installing or

maintaining STRM Log Management, you can contact Customer Support as

follows:

•Open a support case using the Case Management link at

http://www.juniper.net/support

•Call 1-888-314-JTAC (from the United States, Canada, or Mexico)

or1-408-745-9500 (from elsewhere)

Supported Devices

and OS Versions STRM Log Management 2008.2 supports platforms from multiple vendors.

Table 1-1 lists Juniper Networks device families and operating systems that

support NSM. The table shows whether a device requires STRM to forward logs

through NSM.

Note: For STRM to correctly process logs from SA and IC, the logs should be sent

from the devices in WELF format. To enable WELF format on the device: Under

System > Logs > Events > Settings, select the WELF filter for the syslog (STRM)

server entry in this table.

Supported Java

and Browser

Software

STRM Log Management supports the following versions of Java and browsers:

•Java version 1.5 and later

•Internet Explorer version 7

•Firefox version 2.0

Table 1-1 Supported Juniper Networks Devices and OS Versions

Device Family OS Logs Sent Directly to

STRM from Device

Logs Sent

Through NSM to

STRM

ISG with IDP 6.0, 6.1.0r1b No Yes

Firewall/VPN 6.0, 6.1.0r1 Yes Yes

Standalone IDP 4.1 Yes Yes

J-series 8.5, 9.0, 9.1 Yes No

SecureAccess(SA) 6.1 Yes No

Infranet Controller

(IC) 2.1 Yes No

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Resolved Issues 5

Resolved Issues This section describes the resolved issues in STRM Log Management 2008.2:

Changing Network Settings No Longer Causes System Failure

Previously, if you changed your network settings (for more information, see the

Changing Network Settings Technical Note), a failure occurred when you

attempted to access the system. This no longer occurs.

During Installation Process, Error No Longer Occurs When Root Password is

Not Changed

During the installation process, a message appears indicating that you are able to

use the default root password. However, if you attempted to use the default

password, a message appeared indicating that you must enter a new password.

This no longer occurs.

Hostname that Includes Underscores and Special Characters No Longer

Causes Error

Previously, if the hostname of your STRM Log Management system included

underscores and/or special characters (except dashes), the Host Context

component failed to start. Once this occurred, STRM Log Management failed to

collect data. This no longer occurs.

Now Able to Deploy License Key Once Current Key Expires

Previously, if your license key expired and you uploaded a new license key, STRM

Log Management did not provide the option to deploy the new license key.

Changing the Authentication to STRM Log Management Authentication No

Longer Requires Edits to Passwords

Previously, if you changed your authentication from TACACS, RADIUS, or LDAP/

Active Directory to STRM Log Management Authentication, you were required

configure access for users on the system before they are able to login to STRM

Log Management. No message appeared in STRM Log Management stating this

requirements. In STRM Log Management 2008.2, you must define passwords for

all users that do not have a password defined.

Updating License Key When Using Internet Explorer 6 No Longer Causes

Error

Previously, when you updated your license key using an Internet Explorer 6

browser, a window appeared stating “The page cannot be displayed” when you

click Save. This no longer occurs.

New Administrative User Now Able to Access Deployment Editor

A STRM Log Management administrative (admin) user can create multiple admin

accounts for a STRM Log Management system. A administrative user should have

unrestricted access to all components of your deployment. Previously, when a new

administrative user attempted to access the deployment editor, an error message

appeared and access was denied.

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6STRM Log Management Release Notes

Deleting a False Positive Building Block Value No Longer Causes Error

Previously, if you attempted to edit the User-BB-FalsePositive: User Defined False

Positive Tunings Building Block to edit any of the configured values within the

Building Block, the following error message appeared Invalid category id.

This no longer occurs.

Multiple Reports No Longer Generate From Single Template When Reports

are Shared

When you created a new report using the Report Wizard, you can generate the

report by selecting the Would you like to run the report now? check box in the

report wizard or request the completed report template to generate using the

Reports Template interface. Previously, if the report was shared with other users,

both options may have resulted in the generation of multiple reports appearing in

the Generated Reports interface with Admin as the listed owner. This no longer

occurs.

Now Able to Add 200 CIDRS for a Network Object

Previously, the limit of CIDR range(s) you could add to the network object was 70.

If you attempted to add more than 70 CIDR range(s), an error appeared. In STRM

Log Management 2008.2, the limit of CIDR ranges you can add is approximately

200, depending on the data on your system.

Now Able to Apply Any IP Filter When Searching for Events

Previously, when you attempted to filter in the Event Viewer using the Any IP filter

option, invalid results appears. Now, in STRM Log Management 2008.2, this no

longer occurs and valid search results appear.

Now Able to Filter on Device Type Using Right-Click Option in Aggregate

Display

Using the Display drop-down list box in the Event Viewer, you are able to view

events using one of the available aggregate options. Previously, if you selected the

Device Type option in the Display drop-down list box, you were not able to access

the Filter menu using the right mouse button (right-click) for the Device Type

column. This no longer occurs and the Filter menu is available.

Now Able to Use Exclamation Point (!) In LDAP Authentication Passwords

Previously, when defining a password for your LDAP authentication, if you entered

an exclamation point (!) as part of your password, the password was rejected.

Exclamation points (!) are now supported.

Now Able to Use Same IP Address for Off-Site Source and Target

Previously, when configuring off-site source and target in the deployment editor, an

error appeared if you attempted to use the same IP address for the source and

target. This no longer occurs.

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Resolved Issues 7

Restoring Configuration Now Create Proper Directory Structure

Previously, when restoring configuration information on a new Console system, the

/store/db directory was not properly created. In STRM Log Management 2008.2,

this directory structure is properly created.

Events Appear in Event Viewer and Flows in Flow Viewer After June 30, 2008

The Event Correlation Engine license expires on 30 June 2008. This license is

needed for the events and flows to be processed. STRM version 2008.2 extends

the Event Correlation Engine license until December 2009. In the future, there will

be a software upgrade that will eliminate the requirement for this license.

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8STRM Log Management Release Notes

Known Issues and

Limitations This section describes the known issues and limitations for the following areas:

•General

•System Configuration

•Event Viewer

•Reports

General Upgrade May Fail with Custom SSL Certificate

The upgrade of STRM may fail if your deployment meets both of the following

conditions:

•You use a custom SSL (trusted) certificate, rather than the default certificate

shipped with STRM, somewhere in your deployment.

•The custom certificate has an Intermediate key.

Not all trusted certificates have an Intermediate key. Verisign certificates are one

example that uses an Intermediate key. The overall impact of this problem

depends on your particular deployment. The upgrade may fail because the

configuration file is missing a line that provides the directory path to your custom

certificate key on the server.

Workaround: Follow these steps to update the configuration file and restart

services:

Step 1 Open the configuration file on the machine that uses the custom SSL key (normally

the Web Server console.

Step 1 Add the directory path to your custom SSL key.

Step 2 Restart the hostcontext service using the following command:

service hostcontext restart

During a Restart, an Error May Appear Regarding the Tomcat Server

Any changes to STRM Log Management using the web-based system

administration interface requires the Tomcat server to restart. This server may take

1 to 2 minutes to restart. If, during this time, you access the STRM Log

Management interface, a fatal error message appears. Do not attempt to restart

the Tomcat server manually. Once the server restarts, STRM Log Management will

continue to function as expected.

Workaround: Wait several minutes for the server to restart then access the STRM

Log Management interface.

Exporting Information Using CSV/XML Export may be Blocked Using Internet

Explorer 7

If you wish to download information (such as events, assets, or flows), using the

STRM Log Management Export function, you can select the Notify When Done

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Known Issues and Limitations 9

option that enables the browser to notify you when the download is complete.

However, if you are using Internet Explorer 7, a warning appears requiring you to

select an option menu to download the file. When you select the option menu, the

browser refreshes to the STRM Log Management Dashboard and the exported file

is not downloaded.

Workaround: In Internet Explorer 7, change the Security Settings > Downloads >

Automatic Prompting for file downloads option to Enable.

Continuous Use of STRM Log Management Over Extended Period of Time

May Cause Interface Failure

If you continue to use a session of the STRM Log Management interface for an

extended period of time, a failure may occur in your browser requiring you to

restart your system. This failure is a result of a memory loss due to a limitation in

the web browser architecture.

Workaround: Restart your browser if your browser performance degrades.

Infranet Controller Device Appears as Enterasys Device

An auto-discovered Infranet Controller (IC) device may appear incorrectly as an

Enterasys device.

Workaround: Add the Infranet Controller device manually.

Infranet Controller Device Appears as Secure Access Device

An auto-discovered Infranet Controller (IC) device may appear incorrectly as a

Secure Access (SA) device.

Workaround: Add the Infranet Controller device manually.

System

Configuration Restoring Configuration Information for Deployment with Encrypted

Systems Fails

If you attempt to restore configuration information in a deployment that includes

encrypted systems and then deploy all changes, the restore process fails for the

encrypted systems.

Workaround: Follow the Restoring Your Configuration procedure outlined in the

STRM Log Management Administration Guide, however, before you deploy all

changes, wait for the STRM Log Management interface to become active. Once

the interface is active, follow this procedure:

Step 1 Log in to STRM Log Management, as root.

Step 2 Enter the following command and any non-Console passwords, as prompted:

/opt/qradar/bin/push_ssh_auth_keys.sh

Step 3 On the Console, enter the following command:

ssh <IP address/hostname of the non-Console>

Step 4 On the non-Console, enter the following command:

ssh <IP address/hostname of the Console>

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10 STRM Log Management Release Notes

Step 5 For all systems in your deployment, use SSH to connect from the Console to

non-Console systems and enter the following command:

service hostcontext restart

Performing an Automatic Update Does Not Deploy All Changes

When you update your system using the Auto-Update Configuration window in the

STRM Log Management Administration Console, the changes are not enforced

throughout your deployment. This results in updated contents do not appearing in

the deployment.

Workaround: From the Administration Console Menu, select Configurations >

Deploy All to enforce the changes.

Event Viewer Events Are Marked "Unknown" in Event Viewer

Events that arrive from a device that has not yet been auto-discovered are marked

"Unknown." This is normal behavior.

Workaround: Wait for auto-discovery to detect the device.

Event Viewer Does not Respond to Searches

After a configuration change, the event query service process restarts and may be

temporarily unable to process event searches.

Workaround: Wait between 2 and 3 minutes for the Event Viewer to finish

restarting. Then try your search again.

Accessing Right-Click Menu in Event Viewer Causes Java Error

Using the right mouse button (right click) in the Event Viewer allows you to access

additional menu options. If pop-ups are disabled in your web browser, a Java error

occurs.

Workaround: Enable pop-ups in your web browser.

Unable to Remove Custom Event Mapping

Once you create a custom event mapping using the event mapping tool in the

Event Viewer, you are able to edit the mapping, however, you are unable to

remove the event mapping or restore default settings.

Workaround: None.

Reports Size of Pie Charts in Reports is Dynamic

When creating a report that includes pie charts, the chart size depends on the area

consumed by the legend. Pie charts with only a single item in the legend are much

larger than pie charts with many items in the legend.

Workaround: Reduce the number of items you wish to display in the pie chart.

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