IST Mydoor User manual
MYDOOR™
OPERATION MANUAL
Intrasonic Technology, Inc. – 9525 Forest View Street, Dallas Texas – 877-435-0670
www.intrasonictechnology.com
1
Intrasonic Technology Return and Warranty
Return to Stock:
Product returns require a Return Merchandise Authorization Number (RMA). Please call customer service at 877-4350670 to receive your RMA
number, BEFORE returning any merchandise. Any product returned without an RMA number is subject of being refused and returned to
customer. Once received Intrasonic Technology will evaluate the returned items for damaged and completeness. A credit memo will be issued
to the customer once the product has been evaluated. Any damaged or missing items will be deducted from the amount credited. Return to
stock items must be in unopened original boxes and in like new condition. Credit will not be issued for used or previously installed product. All
returns are subject to a 10% restocking charge.
Intrasonic Technology 2 Year Limited Warranty
Intrasonic Technology warrants its products to be free of manufacture defects for 2 years of closing or actual installation. This warranty only
applies to products purchased from authorized dealers or distributors. If proof of installation cannot be supplied the manufactures serial
number or date code will be substituted. This warranty extends to the original user or subsequent owner of the product during the warranty
term. Intrasonic Technology will replace or repair the product at its discretion at no charge with a reconditioned or new product. All products
with manufactured defects must be returned to Intrasonic Technology, Inc.
If an Intrasonic Technology product is determined to have a manufactures defect, please call our toll-free number (877435-0670) before any
attempt to dismantle the product. Any attempts to dismantle the product will void the warranty.
An RMA (Returned Material Authorization) will be required prior to returning a product to Intrasonic Technology, Inc. To obtain an RMA call our
toll-free number (877-435-0670) and speak with a customer service representative. All products returned to Intrasonic Technology without an
RMA will be refused.
Intrasonic Technology will not be liable for consequential, incidental or damages arising in connection with use or inability to use this product.
In no event shall Intrasonic Technology liability hereunder exceed the cost of the product covered hereby. No person is authorized to assume
for us or obligate us for any other liability in connection with the sale of this product. Some states do not allow the exclusion or limitation of
consequential, incidental or damages, so the above limitation or exclusion may not apply. This limited warranty gives you specific legal rights,
and you may also have other rights, which may vary state to state.
Speakers
Intrasonic Technology 10 Year Limited Warranty for Ceiling and In-Wall Speakers
2 Year Warranty for Subwoofer and Accessories
Intrasonic Technology, Including JA Audio In-Wall and Ceiling Speakers warrants for 10 years of closing or actual installation. This warranty only
applies to products purchased from authorized dealers or distributors. If proof of installation cannot be supplied the manufacture serial number
or date code will be substituted. This warranty extends to the original user or subsequent owner of the product during the warranty term.
Intrasonic Technology will replace or repair the product at its discretion at no charge with a reconditioned or new product. All products with
manufactured defects must be returned to Intrasonic Technology, Inc.
Video Intercom
Warrants its products for two years of closing or actual installation. This warranty only applies to products purchased from authorized dealers
or distributors. If proof of installation cannot be supplied the manufacture serial number or date code will be substituted. This warranty extends
to the original user or subsequent owner of the product during the warranty term. Intrasonic Technology will replace or repair the product at its
discretion at no charge with a reconditioned or new product. All products with manufactured defects must be returned to Intrasonic
Technology, Inc.
Wireless Speaker Kit
Warrants its products for two years of closing or actual installation. This warranty only applies to products purchased from authorized dealers
or distributors. If proof of installation cannot be supplied the manufacture serial number or date code will be substituted. This warranty extends
to the original user or subsequent owner of the product during the warranty term. Intrasonic Technology will replace or repair the product at its
discretion at no charge with a reconditioned or new product. All products with manufactured defects must be returned to Intrasonic
Technology, Inc.
2
TABLE OF CONTENTS
_
Create an Account/Sign-In
Pages 3-4
Account registrations/creation, Logging in
_
Adding Devices
Pages 5-10
Adding cameras, device manager, QR Code pairing, Wi-Fi/SSID connectivity, MyDoor™ pairing button,
“connection successful … failed”
_
Camera Viewing/Features/Adjustments
Pages 11-13
Live viewing, play/pause video, snapshot, record video, toggle audio, motion detection, unlock feature,
talk/listen, brightness, saturation, contrast, resolution
_
Additional App Options and Features
Pages 14-16
Device Manager, Server Video, Message Center, Screenshots, More
_
Modify Added Devices/MyDoor™ Settings
Pages 17-20
Modify device name, connect parameters, change password, motion settings, time adjustment, update
camera firmware, delete camera
_
3
CREATE AN ACCOUNT / SIGN-IN_
Download the IST MyDoor™ app from your Apply Store or Google Play
When first opening the app, you’ll be presented with the page you see below.
Click on the ‘Register’ option on the bottom left to initiate the registration process.
4
When first making an account, create a user ID – password – confirm password – email address
(for password recovery) – and phone number.
Press the ‘Register’ button to save it as such.
Keep in mind, you can check the ‘Auto-Login’ option to automatically sign you in whenever the
app is opened.
5
ADDING DEVICES_
Ensure that the MyDoor™ is sufficiently powered before going forward!
When first opening the app after sign-in, you’ll be presented with the ‘Device Manager’ page.
To add your MyDoor™, select the ‘Add Device’ option at the bottom.
On the ‘Add Device’ page, press the button that says ‘QR Code Pairing’
6
The following page should look like the image below_
The top-most box on this page will show you nearby Wi-Fi signals and their strengths.
At the bottom-half of the page, you’ll see two text boxes. You’ll want the top box (1) to say your
Wi-Fi name/SSID – with the box below it (2) filled out with the Wi-Fi password.
After the information is entered, press the ‘OK’ button (3).
!!! The Wi-Fi that your mobile device and camera will connect to must be 2.4Ghz ONLY – 5Ghz
will not work!
!!! Your Wi-Fi password cannot have any spaces in it – if it does, you may need to log into
your router’s settings to create a new password, guest account, etc.
7
After you press the ‘OK’ button, your smartphone will create a QR code.
Before going forward, however, you’ll want to press the pairing button on the back of the door
station for ~2-3 seconds.
The blue light surrounding the bell button will begin to flash rapidly indicating it is in the pairing
mode.
With the door camera now in its pairing mode, hold the newly generated QR code up to the
door station’s camera – about ~5 inches in front of it.
(The brightness of the screen and distance at which the phone is held in front of the camera
may need to be adjusted depending on the size of the screen, etc.)
8
You should in time hear the door station audibly say, ‘Got Password – Connecting’ – with
shortly thereafter it doubly confirming, ‘Connection Successful’.
If the station says ‘Connection Failed’ the first time, attempt the process a second time – or call
Intrasonic Technology (technical support) for further troubleshooting assistance
Following the connectivity prompt, you’ll go back to the ‘Add Device’ page and this time select
the ‘Search’ button on the bottom-right.
9
When the device does then show in the search query, press the (+) next to the camera name to
add it to your ‘Device Manager’ list.
Back to the ‘Add Device’ page.
You can now see that the Device Name, Device ID, and Password has been automatically
populated with the cameras info you’ve just added.
While you can change the name and password to whatever you want, you should keep the
Device ID the way it is – do not change it.
Table of contents
