iRay Technology AT20 User manual

AT20 Online Dual-spectrum Thermal Camera
User Manual
V1.0.4
IRay Technology Co., Ltd.
www.iraytek.com

AT20 Online Dual-spectrum Thermal Camera User Manual
I
Table of Contents
1. Legal Disclaimer...................................................................1
1.1 Legal Disclaimer..............................................................1
1.2 Copyright .........................................................................2
1.3 Quality Assurance............................................................3
2. Safety Information................................................................4
3. Notice to User........................................................................6
3.1 Calibration .......................................................................6
3.2 Accuracy ..........................................................................6
3.3 Video Teaching ................................................................6
3.4 Documentation Update....................................................6
4. Camera Introduction............................................................7
5. Product Figure and Explanation.........................................8
6. Quick Start Guide.................................................................9
7. Product and Accessories List.............................................10
8. Mechanical Installation......................................................11
8.1 Installing Shells with Screws.........................................11
8.1.1 Installing Front Shell ............................................11
8.1.2 Installing Rear Shell .............................................12
8.2 Front Mounting..............................................................13
8.3 Rear Mounting...............................................................14
9. Alarm Input and Output ...................................................16

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9.1 Alarm Input....................................................................16
9.2 Alarm Output .................................................................16
10. Protocol Introduction........................................................17
10.1 Modbus TCP................................................................17
11. Technical Data ...................................................................18
12. Pin Configuration for Interfaces......................................21
12.1 Ethernet Pin Configuration (8pin)...............................21
12.2 Power Pin Configuration (12pin) ................................21
13. Mechanical Drawings........................................................22
14. Common Troubleshooting ................................................23
15. Cleaning Thermal Camera...............................................24
15.1 Cleaning Camera Housing, Cables and Other Items...24
15.1.1 Cleaning Liquids.................................................24
15.1.2 Cleaning Tools....................................................24
15.1.3 Cleaning Procedure.............................................24
15.2 Cleaning Infrared Lens................................................24
15.2.1 Cleaning Liquids.................................................24
15.2.2 Cleaning Tools....................................................25
15.2.3 Cleaning Procedure.............................................25
Appendix: Emissivity of Common Materials........................26

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1. Legal Disclaimer
1.1 Legal Disclaimer
The thermal cameras manufactured by IRAY TECHNOLOGY are
warranted for a period of two-year and the accessories are
warranted for a period of three-month form the delivery date of the
original purchase, provided such products have been under normal
storage, use and maintenance.
This warranty extends only to the original purchaser and is not
transferable. It is not applicable to any product that has be subjected
to misuse, neglect, accident or abnormal conditions of operation.
In the case of a defect in a product covered by this warranty, the
product must not be further used or maintained in order to prevent
additional damage. The purchaser shall promptly report any defect
to IRAY TECHNOLOGY or this warranty will not apply.
IRAY TECHNOLOGY will, at its option, repair or replace any such
defective product free of charge if, upon inspection, the product or
accessories prove to be defective, the user can contact with
after-sales service department of IRAY TECHNOLOGY within the
said warranty period.

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1.2 Copyright
©IRay Technology Co., Ltd. 2020. All right reserved worldwide.
All contents in this manual, including words, pictures, images, etc.,
belong to IRAY TECHNOLOGY CO., LTD. (Hereinafter referred to
as “THE COMPANY” or “IRAY TECHNOLOGY”). No part of the
manual, in whole or in parts, may be copied, photocopied, translated,
or transmitted without the prior written permission of IRAY
TECHNOLOGY.
This manual is used as a guide. The photos, graphics, diagrams and
illustrations provided in the manual are only used to explain, which
may be different from the specific product. Please refer to the real
object. We try our best to make sure the contents in this manual are
accurate. We do not provide any representations or warranties in this
manual.
IRAY TECHNOLOGY reserve the right to update the manual. If
you need the latest version of this manual, please contact us. It is
recommended that you use this manual with the guidance of
professionals.

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1.3 Quality Assurance
The Quality Management System under which these products are
developed and manufactured has been certified in accordance with
the ISO 9001 standard.
We reserve the right to make changes and improvements on any of
the products without prior notice.

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2. Safety Information
WARNING
Before using the cleanser, make sure you read all applicable material safety
data sheets (SDS) and warning labels on cleanser containers.
WARNING
Do not use too long screws when installing the front/rear mounting bracket,
which may damage the thermal camera.
WARNING
It is prohibited to place the product in a high temperature above 70°C or in a low
temperature below-45 °C.
WARNING
It is forbidden to disassemble or refit the infrared thermal camera at will.
CAUTION
No matter if there is a lens cover, do not point the thermal camera towards strong
light or equipment with laser radiation. This will affect the accuracy of the
thermal camera and even damage the detector in the thermal camera.
CAUTION
Do not use the product under conditions that doesn’t match the environmental
requirements. For specific use environment requirements, see the product
parameter table.

AT20 Online Dual-spectrum Thermal Camera User Manual
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CAUTION
Never apply cleaning solutions or similar liquids directly to the thermal camera,
cables, or other components.
CAUTION
Be careful when you clean the infrared lenses. The lens has an anti-reflective
coating which is easily damaged. Damage to the infrared lens can occur with
too much force or cleaning with rough objects such as tissues.

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3. Notice to User
3.1 Calibration
Annual calibration to the thermal camera is recommended to ensure
the accuracy of temperature measurement, either through IRAY
TECHNOLOGY or third-party organizations.
3.2 Accuracy
For accurate measurement, it’s recommended that you use the
thermal camera after it is stable for 30 minutes.
3.3 Video Teaching
You can search for mount and use videos from our website.
3.4 Documentation Update
Our manuals are updated several times per year, and we also issue
product-critical notifications of changes on a regular basis. Please
visit our website to access the latest manuals and notifications.

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4. Camera Introduction
Main Features:
Accurate temperature measurement
Compact size
Support PoE
Bi-spectral display
Support multi-protocol access to industrial or IoT systems
Powerful web client
WiFi hotspot configuration
Typical Applications:
Monitoring power distribution cabinet
Monitoring warehouse
Monitoring production line
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