IQ PBX600 User manual
User Manual
Version 16
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PBX 600 User Manual
Table of Contents
1. Introduction ..........................................................................................4
1.1 Features...........................................................................................4
1.2 Hardware Specifications......................................................................5
1.2.1 Exterior Appearance .....................................................................5
2. System set up........................................................................................6
2.1 Connection Drawing ...........................................................................6
2.2 Connecting Ethernet Cable ..................................................................7
2.3 Supplying Power................................................................................7
3. Managing IQPBX600 ...............................................................................8
3.1 Administrator Login............................................................................8
3.2 Status Monitor...................................................................................9
3.2.1 Line Status..................................................................................9
3.3 Basic.............................................................................................. 10
3.3.1 Extension.................................................................................. 10
3.3.2 Trunk ....................................................................................... 20
3.3.3 Outbound Routes ....................................................................... 34
3.3.4 Phone Provisioning ..................................................................... 37
3.4 Inbound Call Control ........................................................................ 46
3.4.1 IVR .......................................................................................... 46
3.4.2 Queues..................................................................................... 49
3.4.3 Custom Prompts ........................................................................ 53
3.4.4 Ring Groups .............................................................................. 53
3.4.6 Blacklist.................................................................................... 60
3.5 Internal Settings.............................................................................. 62
3.5.1 Options..................................................................................... 62
3.5.2Business Hours ........................................................................... 64
3.5.3 Feature Codes ........................................................................... 65
3.5.4 SIP Settings .............................................................................. 68
3.5.5 IAX Settings .............................................................................. 74
3.5.6 Voicemail Settings...................................................................... 75
3.5.7 SMS Settings............................................................................. 77
3.5.8 DISA ........................................................................................ 80
3.5.9 Conferencing ............................................................................. 82
3.5.10 Paging Groups ......................................................................... 82
3.5.11 DNIS Settings .......................................................................... 84
3.5.12 PIN User Settings ..................................................................... 84
3.5.13 Callback Settings...................................................................... 85
3.5.14 Speed Dial Settings .................................................................. 87
3.5.15 Music on Hold Prompts .............................................................. 88
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3.6 Network Settings ............................................................................. 88
3.6.1 LAN Settings ............................................................................. 88
3.6.2 WAN Settings ............................................................................ 90
3.6.3 Static Route .............................................................................. 91
3.6.4 Firewall..................................................................................... 92
3.6.5 DHCP Server ............................................................................. 96
3.6.6 VLAN Settings............................................................................ 97
3.6.7 VPN Settings ............................................................................. 99
3.6.8 DDNS Settings........................................................................... 99
3.7 System Settings ............................................................................ 100
3.7.1 External Storage ...................................................................... 100
3.7.2 Password Settings .................................................................... 101
3.7.3 Date and Time ......................................................................... 101
3.7.4 Backup and Restore.................................................................. 102
3.7.5 Reset and Reboot..................................................................... 102
3.7.6 Firmware Update...................................................................... 103
3.8 Reports ........................................................................................ 104
3.8.1 Call Logs................................................................................. 104
3.8.2 System Logs............................................................................ 104
3.8.3 System Info ............................................................................ 105
4. Access MRI........................................................................................ 106
5. Use IQPBX600 ................................................................................... 110
5.1.1 Sample Routing via PSTN Trunk ................................................. 111
5.1.2 Sample Routing via VoIP Trunk .................................................. 112
5.2 Incoming call ................................................................................ 114
5.2.1 Sample Routing to an IVR ......................................................... 114
APPENDIX A FAQ.................................................................................... 117
APPENDIX B How to Configure Auto backup ............................................... 118
APPENDIX C How to Configure NAT setting ................................................ 120
APPENDIX D How to Use Auto Provision..................................................... 123
APPENDIX E How Do I Configure Distinctive Ring Tones ............................... 126
APPENDIX F How to Use Email to SMS....................................................... 128
APPENDIX G How to Use DID ................................................................... 130
APPENDIX H How to Use BLF Key to Choose the PSTN line. .......................... 134
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PBX 600 User Manual
1. Introduction
IQPBX600 —IP-PBX for Small Businesses/Home Office
IQPBX600 is a standalone embedded hybrid PBX for small businesses and
remote branch offices of larger organizations (1-100 users per site). IQPBX600
also offers a hybrid solution (a combination of VoIP applications using legacy
telecom equipment) alternative for enterprises who are not yet ready to migrate
to a complete VoIP solution.
Applications
1.1 Features
●Auto-provision ●Firewalls
●Blind Transfer ●Follow me
●BLF Support ●Interactive Voice Response (IVR)
●Blacklist ●Intercom / Zone Intercom
●Call Detail Records(CDR) ●Music On Hold
●Call Forward ●Music On Transfer
●Call Parking ●Paging / Zone Paging
●Call Recording ●PIN Users
●Call Pickup ●Queue
●Call Routing ●QOS
●Call Transfer ●Ring Group
●Call Waiting ●Route by Caller ID
●Caller ID ●Skype Integration (Skype Connect)
●Call Back ●Three-way Calling
●Conference ●Mobility Extension
●SMS to Mail ●External Storage
●Mail to SMS ●DDNS
●Speed Dial ●Open VPN
●Define Office Time ●T. 3 8
●Direct Inward System Access (DISA) ●Voicemail
●DIDs ●VLAN
●Distinctive Ringtone ●WAN
●Do Not Disturb (DND) ●PPPoE
●Dial by Name ●Static Route
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1.2 Hardware Specifications
1.2.1 Exterior Appearance
A. IQPBX600
Front Panel
Figure 1-1 IQPBX600 Front Panel
No. Identifying
1 Green LED: Indicates correct power is being supplied to the unit
2 Green LED: Indicates the IQPBX600 Pro is fully functional.
3 Green LED: Indicates stable WAN Port connection
4 Green LED: Indicates stable LAN Port connection
5 Red LED: Indicates presence of an FXO/GSM port.
Orange LED: Indicates presence of a BRI port.
Green LED: Indicates presence of an FXS port.
LED Blinking- Red blinking: No connection between FXO port and
PSTN
LED Alternating - Red and Green (slow blink): FXO port is receiving
an incoming call.
LED Alternating - Red and Green (fast blink): FXO port is in use
LED Dual - Green and Red (slow blink): FXS port is ringing
LED Dual - Green and Red (fast blink): FXS port is in use
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2. System set up
2.1 Connection Drawing
A. IQPBX600
Figure 2-1
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B. IQPBX600 Rear Panel view
Figure 2-2
2.2 Connecting Ethernet Cable
IQPBX600 provides two 10/100M Ethernet ports with RJ45 interface and LED
indicator. Plug Ethernet Cable into IQPBX600’s Ethernet port, and then
connect the other end of the Ethernet Cable with a hub, switch, router, LAN
or WAN. Once connected, check the status of the LED indicator. A yellow LED
indicates the port is in the connection process, and a green LED indicates the
port is properly connected.
2.3 Supplying Power
IQPBX600 utilizes the high-performance switch power supply, which
supplies the required power for the unit.
AC Input: 100~240V DC Output: 12V, 5A
Please follow the steps below to connect IQPBX600 unit to a power outlet:
1. Connect the small end of the power cable to the power input port on the
IQPBX600 back panel, and plug the other end of the cable into a 240V AC
power outlet.
2. Check the Power LED on the front panel. A solid green LED indicates that
power is being supplied correctly.
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3. Managing IQPBX600
3.1 Administrator Login
From your web browser, input the IP address of the IQPBX600 server.
If this is the first time you are configuring IQPBX600, please use the default
settings below (your PC should be in the same local network with
IQPBX600):
IP Address: http://192.168.5.150
Username:service
Password: provider
Figure 3-1
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3.2 Status Monitor
3.2.1 Line Status
Figure 3.2.1
IQPBX600 Status Description:
Extensions:
1) : Extension is unregistered
2) : Extension is idle
3）: Extension is ringing
4）: Extension is busy in a call
5）: Extension is on hold
Trunks:
VOIP Trunk:
Status
Unregistered: Trunk registration failed.
Registered: Succeed registration, trunk is ready for use.
Request Send: Registering.
Waiting: Waiting for authentication.
FXO Trunk:
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Status
Idle: The port is idle.
Busy: The port is in use.
Disconnected: The port hasn’t connected the PSTN line.
More detail message, please refer to the LED identifying of front panel.
GSM Trunk:
Status
Idle: The port is idle.
Busy: The port is in use.
Signal
: No signal.
: Poor.
: Average.
: Good.
: Excellent.
BRI Trunk:
Status
Ok: The ports connect correctly.
Disconnected: The port hasn’t connected the PSTN line.
Service Provider:
Status
OK: Succeed registration, trunk is ready for use.
Unreachable: The trunk is unreachable.
Failed: Trunk registration failed.
3.3 Basic
3.3.1 Extension
Extension has two types: Analog extensions (FXS) and VOIP extensions (SIP
extension or IAX extension).
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