IPGARD SUHN-2S User manual

Document ID: USM-0S0-MM2 Revision: 1.11

Made in U.S.A. www.iPGARD.com 1-800-284-2131

USER MANUAL

Advanced 2/4-Port HDMI Secure KVM Switch

SUHN-2S 2-Port Secure HDMI KVM with Audio

SUHN-2S-P 2-Port Secure HDMI KVM with Audio and CAC Support

SUHN-2D 2-Port Secure Dual-Head HDMI KVM with Audio

SUHN-2D-P 2-Port Secure Dual-Head HDMI KVM with Audio and CAC Support

SUHN-4S 4-Port Secure HDMI KVM with Audio

SUHN-4S-P 4-Port Secure HDMI KVM with Audio and CAC Support

SUHN-4D 4-Port Secure Dual-Head HDMI KVM with Audio

SUHN-4D-P 4-Port Secure Dual-Head HDMI KVM with Audio and CAC Support

SUHN-4Q-P 4-Port Secure Quad-Head HDMI KVM with Audio and CAC Support

Release Date: July 3rd, 2018

TABLE OF CONTENTS

TECHNICAL SPECIFICATIONS___________________________________________________________

WHAT’S IN THE BOX?_________________________________________________________________

SECURITY FEATURES_________________________________________________________________

SUHN FRONT AND REAR______________________________________________________________

INSTALLATION_______________________________________________________________________

CAC INSTALLATION: COMMON ACCESS CARD, SMART CARD READER__________________________

CAC PORT CONFIGURATION____________________________________________________________

AUDITING: Dumping the Event Log via User Menu Options___________________________________

RESET: Restore Factory Default_________________________________________________________

LED’s BEHAVIOR_____________________________________________________________________

SYSTEM OPERATION__________________________________________________________________

TROUBLESHOOTING__________________________________________________________________

TECHNICAL SUPPORT_________________________________________________________________

LIMITED WARRANTY STATEMENT_______________________________________________________

Advanced 2/4-Port HDMI Secure KVM Switch 2

TECHNICAL SPECIFICATIONS

Advanced 2/4-Port HDMI Secure KVM Switch 3

VIDEO

Format HDMI 2.0

Host Interface

SUHN-2S/SUHN-2S-P (2) HDMI 19 pin (female)

SUHN-2D/SUHN-2D-P/

SUHN-4S/SUHN-4S-P (4) HDMI 19 pin (female)

SUHN-4D/SUHN-4D-P (8) HDMI 19 pin (female)

SUHN-4Q-P (16) HDMI 19 pin (female)

User Console

Interface

SUHN-2S/SUHN-2S-P/

SUHN-4S/SUHN-4S-P (1) HDMI 19-pin (female)

SUHN-2D/SUHN-2D-P/

SUHN-4D/SUHN-4D-P (2) HDMI 19-pin (female)

SUHN-4Q-P (4) HDMI 19-pin (female)

Max Resolution 3840x2160 @ 60Hz

DDC 5 volts p-p (TTL)

Input Equalization Automatic

Input Cable Length Up to 20 ft.

Output Cable Length Up to 20 ft.

USB

Signal Type USB 1.1 and 1.0 Keyboard and Mouse only. USB 2.0 for CAC connection.

Type A to B

SUHN-2S/SUHN-2D (2)

SUHN-2S-P/SUHN-2D-P/SUHN-4S/SUHN-4D (4)

SUHN-4S-P/SUHN-4D-P/SUHN-4Q-P (8)

User Console Interface (2) USB Type-A for keyboard and mouse connection only

(1) USB Type-A for CAC connection (P models only)

AUDIO

Input (2)/(4) Connector Stereo 3.5mm Female

Output (1) Connector Stereo 3.5mm Female

POWER

Power Requirements

12V DC, 2A (minimum) power adapter with center-pin positive polarity. Quad head

models require a 12V DC 3A (minimum) power adapter with center-pin

positive polarity.

ENVIRONMENT

Operating Temp 32° to 104° F (0° to 40° C)

Storage Temp -4° to 140° F (-20° to 60° C)

Humidity 0-80% RH, non-condensing

CERTIFICATIONS

Security Accreditation &RPPRQ&ULWHULD9DOLGDWHG7R1,$33URWHFWLRQ3URÀOH3669HU

OTHER

Emulation USB 1.1 and USB 2.0 Compatible

Control Front Panel Buttons

1 2

SUHN-2D-P

CONSOLE

12VDC2.0A

Audio

K/M

Audio

K/M K/M

Audio

IN-2 IN-1

HDMI OUT HDMI HDMI

CAC CAC

CAC

1 2

SUHN-2D-P

CONSOLE

12VDC2.0A

Audio

K/M

Audio

K/M K/M

Audio

IN-2 IN-1

HDMI OUT HDMI HDMI

CAC CAC

CAC

Figure 4-1: SUHN-2D-P Front panel

Figure 4-2: SUHN-2D-P Rear panel

WHAT’S IN THE BOX?

SECURITY FEATURES

Advanced 2/4-Port HDMI Secure KVM Switch 4

Anti-Tamper Switches

Each model is equipped with internal Anti-Tamper switches, which sense attempts to open the device

HQFORVXUH2QFHWKHV\VWHPLGHQWLÀHVVXFKDQDWWHPSWDOOWKHIURQWSDQHO/('·VZLOOÁDVKUDSLGO\DQGWKH

unit will become useless by shutting off connection with all attached PCs and peripherals disabling any

functionality.

Tamper-Evident Seal

The enclosure of the unit is protected with a tamper-evident seal to provide a visual evidence if the unit has

been opened.

Protected Firmware

The controller of the unit has a special protection feature that prevents reprogramming or reading the

ÀUPZDUH

High Isolation on USB Channels

Opto-isolators are used in the unit to keep USB data paths electrically isolated from each other, providing

high isolation and preventing data leakage between ports.

Secure EDID Emulation

The unit prevents unwanted and unsecure data to be transmitted through the DDC lines by means of

secure EDID learning and emulation.

Port Selection LEDs

Port Selection Push Buttons CAC Backlight LEDs

SUHN Unit 2/4-port Secure HDMI KVM Switch

PS12VDC2A or

PS12VDC3A

12V DC, 2A (minimum) power adapter with center-pin positive polarity. Quad head

models require a 12V DC 3A (minimum) power adapter with center-pin positive polarity.

User Manual

INSTALLATION

Advanced 2/4-Port HDMI Secure KVM Switch 5

SYSTEM REQUIREMENTS

*TOE -P and -X models only Table 5-1

Console Port Authorized Devices

Keyboard

Wired keyboard and keypad without internal USB hub or composite device

functions, unless the connected device has at least one endpoint which is a

keyboard or mouse HID class, KVM/KM extender;

Audio out $QDORJDPSOLÀHGVSHDNHUV$QDORJKHDGSKRQHV'LJLWDODXGLRDSSOLDQFH

Mouse/Pointing Device Any wired mouse or trackball without internal USB hub or composite device

functions, Touch-screen, Multi-touch or digitizer, KVM/KM extender.

User Authentication

Device Smart-card reader, PIV/CAC reader, Token or Biometric reader*

1. iPGARD Secure PSS is compatible with standard personal/portable computers, servers or thin-clients,

running operating systems such as Windows or Linux.

2. The peripheral devices that are supported by the KVM are listed in the following table:

SUHN-4S-P

HDMI IN

AUDIO OUT

HDMI OUT

USB IN

USB OUT

CAC IN

CAC OUT

AUDIO IN

1 2 3 4

SUHN-4S-P

Figure 6-1: SUHN-4S-P

INSTALLATION

Single-Head Units:

1. Ensure that power is turned off or disconnected from the unit and the computers.

2. Use an HDMI cable to connect the HDMI output port from each computer to the corresponding

HDMI IN ports of the unit.

3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the respective

USB ports of the unit.

4. Optionally connect a stereo audio cable (3.5mm to 3.5mm) to connect the audio output of the

computers to the AUDIO IN ports of the unit.

5. Connect a monitor to the HDMI OUT console port of the unit using an HDMI cable.

6. Connect a USB keyboard and mouse to the two USB console ports.

7. Optionally connect stereo speakers to the AUDIO OUT port of the unit.

8. Optionally connect CAC (COMMON ACCESS CARD, SMART CARD READER) to the CAC port in

the user console interface. For -P Models.

9. Power on the KVM by connecting a 12VDC power supply to the power connector, and then turn

on all the computers.

Note:

The computer connected to port 1 will always be selected by default after power up.

Note:

You can connect up to 2 computers to the 2 port KVM and up to 4 computers to the 4 port KVM.

Advanced 2/4-Port HDMI Secure KVM Switch 6

IMPORTANT WARNINGS - For security reasons:

• This product does not support wireless devices. Do not attempt to use a wireless keyboard or

a wireless mouse with this product.

• This product does not support keyboards with integrated USB hubs or USB ports. Only use

standard (HID) USB keyboards with this device.

• This product does not support microphone audio input or line input. Do not connect any

microphones or headsets with microphones to this device.

• Connection of authentication devices (CAC) with external power sources is prohibited.

SUHN-4Q-P

PC Workstation

CONSOLE

HDMI OUT

IN-4 IN-3 IN-2 IN-1

HDMI OUT

HDMI IN

CAC K/M

K/M

Audio

12VDC3.0A

Audio

CAC K/M

Audio

CAC K/M

Audio

CAC K/M

Audio

CAC

SUHN-4Q-P

CONSOLE

HDMI OUT

IN-4 IN-3 IN-2 IN-1

HDMI OUT

HDMI IN

CAC K/M

K/M

Audio

12VDC3.0A

Audio

CAC K/M

Audio

CAC K/M

Audio

CAC K/M

Audio

CAC

INSTALLATION (Continued)

Multi-Head Units:

1. Ensure that power is turned off or disconnected from the unit and the computers.

2. Use HDMI cables to connect the HDMI output ports of each computer to the corresponding HDMI IN ports

of the unit. For example, if using SUHN-4Q, the four HDMI ports of one computer must all be connected to

one channel.

The HDMI IN ports on one row will be switched to the HDMI OUT of the same row.

6. Connect a USB keyboard and mouse in the two USB console ports.

7. Optionally connect stereo speakers to the AUDIO OUT port of the unit.

8. Optionally connect CAC (smart card reader) to the CAC port in the user console interface.

9. Power on the KVM by connecting a 12VDC power supply to the power connector, and then turn on all the

computers.

Note:

The computer connected to port 1 will always be selected by default after power up.

The HDMI IN connectors that belong to the same channel are arranged vertically.

3. Use a USB cable (Type-A to Type-B) to connect a USB port on each computer to the respective USB ports

of the unit.

4. Optionally connect a stereo audio cable (3.5mm on both ends) to connect the audio output of the

computer to the AUDIO IN ports of the unit.

5. Connect the monitors to the HDMI OUT console ports of the unit using HDMI cables.

Advanced 2/4-Port HDMI Secure KVM Switch 7

Figure 7-1: SUHN-4Q-P

Figure 7-2: SUHN-4Q-P

HDMI IN

AUDIO OUT

HDMI OUT

USB IN

USB OUT

CAC IN

CAC OUT

AUDIO IN

SUHN-4Q-P

1 2 3 4

SUHN-4Q-P

SUHN-2S-P

HDMI IN

AUDIO OUT

HDMI OUT

USB IN

USB OUT

CAC IN

CAC OUT

AUDIO IN

1 2

SUHN-2S-P

INSTALLATION (Continued)

Advanced 2/4-Port HDMI Secure KVM Switch 8

Figure 8-1: SUHN-4Q-P

Figure 8-2: SUHN-2S-P

INSTALLATION (Continued)

Advanced 2/4-Port HDMI Secure KVM Switch 9

EDID Learn:

The KVM is designed to learn the connected monitor’s EDID upon power up. In the event of connecting

a new monitor to the KVM, a power recycle is required.

7KH.90ZLOOLQGLFDWHWRWKHXVHUWKH(','OHDUQSURFHVVE\ÁDVKLQJWKHIURQWSDQHO·V/('V3RUWRQHJUHHQ

DQGSXVKEXWWRQEOXH/('VZLOOERWKEHJLQWRÁDVKIRUDERXWVHFRQGV:KHQWKH/('VVWRSÁDVKLQJ

the EDID learn process is done.

If the KVM has more than one video board (such as dual-head and quad-head models), then the unit will

FRQWLQXHWROHDUQWKH(','VRIWKHFRQQHFWHGPRQLWRUVDQGLQGLFDWHWKHSURJUHVVRIWKHSURFHVVE\ÁDVKLQJ

the next port selection green and push button blue LEDs respectively.

The monitor must be connected to the video output connector located in the console space at the back of

the KVM during the EDID learn process.

If the read EDID from the connected monitor is identical to the current stored EDID in the KVM then

the EDID learn function will be skipped.

Advanced 2/4-Port HDMI Secure KVM Switch 10

SINGLE-HEAD MODE KM SWITCHING

In addition to traditional channel switching by buttons located on the front panel, KM also supports cursor

control of selected channels. This technology allows seamless switching between computers by moving the

mouse cursor from one display to another. Users can effortlessly switch computers for faster productivity.

1. KM functionality for KVM devices is only available once the device has been put into KM mode,

refer to admin tool guide for detail.

2. When the device is placed into KM mode, it will behave identically to the KM models of the product.

3. The major difference when the device is placed into KM mode is that cursor control of selected

channels is available as an additional method to switch the connected computer.

4. Figure 10-1 below shows how this functionality works.

5. )RUPRUHLQIRUPDWLRQDERXWKRZWRFRQÀJXUHWKLVIXQFWLRQDOLW\UHIHUWRWKH.0JXLGH

Figure 10-1

Click the Mouse Wheel Twice

Move the mouse to the

direction of the target

computer screen

MULTI-HEAD MODE KM SWITCHING

When using computers with multiple displays, cursor control of selected channels allows switching

between computers through the use of simple mouse clicks and gestures. No device driver is required.

Simply press the scroll wheel twice and then move the mouse in the direction of the channel you desire to

switch to.

Note: This feature only works in Multi-Head display mode.

Figure 10-2

Cursor

Auto-switch

from 4 to 1

Auto-switch

from 1 to 2

Auto-switch

from 2 to 3

Auto-switch

from 3 to 4

Monitor 4

Monitor 3Monitor 2

Monitor 1

This manual suits for next models

Table of contents

Other IPGARD Switch manuals

Popular Switch manuals by other brands

URC

URC Total Control MFS-8 installation manual

Azbil

Azbil HPQ-D11 user manual

Sony

Sony DFS-900M operating instructions

SICK

SICK i17S operating instructions

F&F

F&F SZR-277 quick start guide

Shure

Shure UAMS/BK user guide

Dräger

Dräger X-zone Switch Off Instructions for use

Asco

Asco Joucomatic 349 Series manual

BT Mini Hub user guide

D-Link

D-Link DES-1226G manual

Johnson Controls

Johnson Controls FS80-C installation instructions

Alcatel-Lucent

Alcatel-Lucent 7450 ESS-12 Configuration guide

MicroNet

MicroNet SP1200A user manual

Ruijie

Ruijie RG-PF2920 Series Hardware installation and reference guide

Altinex

Altinex DA1914SX user guide

MiLAN

MiLAN MIL-SM2401M user guide

RJM

RJM MASTERMIND PBC/6X user manual

Atlas

Atlas MMK-KVM8 owner's manual