Intermec CN2 User manual

User's Manual

CN2 Handheld

Computer

ii CN2 Handheld Computer User’s Manual

Intermec Technologies Corporation

Corporate Headquarters

6001 36th Ave. W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is proprietary and is provided solely for the purpose of

allowing customers to operate and service Intermec-manufactured equipment and is not to be

released, reproduced, or used for any other purpose without written permission of Intermec.

Information and specifications contained in this document are subject to change without prior

notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser,

dcBrowser, Duratherm, EasyADC, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder,

Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager,

IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision

Print, PrintSet, RoutePower, SmartSystems, TE 2000, Trakker Antares, and Virtual Wedge are

either trademarks or registered trademarks of Intermec Technologies Corporation.

Throughout this manual, trademarked names may be used. Rather than put a trademark (™or

®) symbol in every occurrence of a trademarked name, we state that we are using the names

only in an editorial fashion, and to the benefit of the trademark owner, with no intention of

infringement.

Contents

CN2 Handheld Computer User’s Manual iii

Contents

Before You Begin......................................................................................................vii

Safety Summary .........................................................................................vii

Safety Icons ...............................................................................................viii

Global Services and Support......................................................................viii

Who Should Read This Document? .............................................................x

Related Documents ......................................................................................x

Patent Information.......................................................................................x

Other Copyright Information......................................................................xi

Using the CN2 Handheld Computer..................................................... 1

Introducing the CN2 Handheld Computer ............................................................... 2

CN2 Features, Applications, and Accessories ............................................... 3

Identifying the Optional Features Installed in Your CN2 ............................ 3

Using the Battery....................................................................................................... 5

Installing and Charging the Battery ............................................................. 6

Removing the Battery.................................................................................. 8

Maximizing Battery Life .............................................................................. 9

Checking the Battery Status......................................................................... 9

Using the Keypad .................................................................................................... 10

Using the Numeric Keypad ....................................................................... 10

Using the Scroll Keypad ............................................................................ 12

Using the Power Key................................................................................. 13

Using the Touch Screen........................................................................................... 14

Using the Touch Screen and Stylus ........................................................... 14

Understanding the Desktop....................................................................... 15

Using ScanDemo ........................................................................ 15

Using Transcriber ....................................................................... 16

Calibrating the Screen ............................................................................... 17

Understanding the Screen Icons............................................................................... 18

Understanding the Status Lights .............................................................................. 19

Understanding the Beeps ......................................................................................... 20

Scanning Bar Codes................................................................................................. 21

Contents

iv CN2 Handheld Computer User’s Manual

Using the Optional SD Card................................................................................... 22

Using the Optional USB Keyboard.......................................................................... 25

Configuring the CN2....................................................................................... 29

How to Configure the CN2 Parameters................................................................... 30

Configuring the CN2 With the Setup Assistant....................................................... 31

Configuring the CN2 Locally With Intermec Settings ............................................. 32

Opening Intermec Settings........................................................................ 32

Navigating Through Intermec Settings...................................................... 33

Saving Your Settings.................................................................................. 34

Exiting Intermec Settings .......................................................................... 35

Restoring the CN2 Default Settings .......................................................... 35

Configuring the CN2 Remotely With Intermec Settings ......................................... 36

Adding the CN2 to the Network............................................................ 37

Configuring the CN2 For Your Network................................................................. 38

Configuring USB Communications .......................................................... 38

Configuring 802.11b/g Radio Communications........................................ 39

Configuring the Network Parameters for a TCP/IP Network...... 40

Configuring the Network Parameters for a UDP Plus Network... 42

Configuring the CN2 for Microsoft Wireless Zero

Configuration ........................................................................ 43

Configuring Network Security................................................................................. 45

Choosing Between Microsoft Security and Funk Security Software............ 45

Selecting Funk as Your Security Choice ...................................... 46

Selecting a Profile for Funk Security............................................ 47

Switching from Funk Security to Microsoft Security ................... 48

Using WPA Security ................................................................................. 48

Configuring WPA Security With Funk Security.......................... 49

Configuring WPA Security With Microsoft Security................... 51

Using 802.1x Security ............................................................................... 53

Configuring 802.1x Security With Funk Security ....................... 54

Configuring 802.1x Security With Microsoft Security................. 55

Using LEAP Security................................................................................. 56

Using Static WEP Security ........................................................................ 57

Configuring Static WEP Security With Funk Security ................ 58

Contents

CN2 Handheld Computer User’s Manual v

Configuring Static WEP Security With Microsoft Security ......... 58

Loading Certificates................................................................................... 59

Disabling Security ..................................................................................... 62

Using the Modem Dock for Internet Access and E-mail........................................... 62

Connecting to the Internet Through the Modem Dock............................. 62

Setting Up an E-mail Account Through the Modem Dock........................ 69

Developing and Installing Applications ......................................... 73

Developing Applications for the CN2...................................................................... 74

Developing a New Application .................................................................. 74

Developing a Web-Based Application........................................................ 75

Installing Applications on the CN2.......................................................................... 75

Installing Applications Using ActiveSync................................................... 76

Installing ActiveSync and Establishing a Partnership ................... 77

Using ActiveSync to Copy Files and Install Applications ............. 78

Installing Applications Using the Optional SD Card ................................. 80

Installing Applications Using Wavelink Avalanche..................................... 80

Launching Your Application Automatically ............................................................. 81

Troubleshooting and Maintaining the CN2 ................................. 83

Problems and Solutions ........................................................................................... 84

Running Diagnostics ............................................................................................... 92

Sending the CN2 to Intermec for Service................................................................. 94

Booting the CN2..................................................................................................... 94

Warm Booting the CN2............................................................................ 94

Cold Booting the CN2.............................................................................. 95

Upgrading the CN2................................................................................................. 96

Upgrading the Operating System............................................................... 97

Upgrading the Persistent Storage Manager Files......................................... 99

Cleaning the Scanner Window and the Touch Screen............................................ 100

Contents

vi CN2 Handheld Computer User’s Manual

Specifications and Accessories ............................................................ 103

Physical and Environmental Specifications............................................................. 104

Accessories for the CN2......................................................................................... 105

Default Configuration................................................................................. 107

Default Configuration ........................................................................................... 108

Index ......................................................................................................................... 111

Before You Begin

CN2 Handheld Computer User’s Manual vii

Before You Begin

This section provides you with safety information, technical

support information, and sources for additional product

information.

Safety Summary

Your safety is extremely important. Read and follow all warnings

and cautions in this document before handling and operating

Intermec equipment. You can be seriously injured, and

equipment and data can be damaged if you do not follow the

safety warnings and cautions.

Do Not Repair or Adjust Alone

Do not repair or adjust energized equipment alone under any

circumstances. Someone capable of providing first aid must

always be present for your safety.

First Aid

Always obtain first aid or medical attention immediately after an

injury. Never neglect an injury, no matter how slight it seems.

Resuscitation

Begin resuscitation immediately if someone is injured and stops

breathing. Any delay could result in death. To work on or near

high voltage, you should be familiar with approved industrial

first aid methods.

Energized Equipment

Never work on energized equipment unless authorized by a

responsible authority. Energized electrical equipment is

dangerous. Electrical shock from energized equipment can cause

death. If you must perform authorized emergency work on

energized equipment, be sure that you comply strictly with

approved safety regulations.

Before You Begin

viii CN2 Handheld Computer User’s Manual

Safety Icons

This section explains how to identify and understand warnings,

cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice,

condition, or statement that must be strictly observed to

avoid death or serious injury to the persons working on

the equipment.

Avertissement: Un avertissement vous avertit d’une

procédure de fonctionnement, d’une méthode, d’un état

ou d’un rapport qui doit être strictement respecté pour

éviter l’occurrence de mort ou de blessures graves aux

personnes manupulant l’équipement.

A caution alerts you to an operating procedure, practice,

condition, or statement that must be strictly observed to

prevent equipment damage or destruction, or corruption

or loss of data.

Attention: Une précaution vous avertit d’une procédure de

fonctionnement, d’une méthode, d’un état ou d’un rapport

qui doit être strictement respecté pour empêcher

l’endommagement ou la destruction de l’équipement, ou

l’altération ou la perte de données.

Note: Notes either provide extra information about a topic or

contain special instructions for handling a particular condition

or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com and click Service &

Support > Service & Support. The Intermec Global Sales &

Service page appears. From the Service & Support menu, move

your pointer over Support, and then click Warranty.

Disclaimer of warranties: The sample code included in this

document is presented for reference only. The code does not

Before You Begin

CN2 Handheld Computer User’s Manual ix

necessarily represent complete, tested programs. The code is

provided “as is with all faults.” All warranties are expressly

disclaimed, including the implied warranties of merchantability

and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download

our current manuals in PDF format. To order printed versions

of the Intermec manuals, contact your local Intermec

representative or distributor.

Visit the Intermec technical knowledge base (Knowledge

Central) at intermec.custhelp.com to review technical

information or to request technical support for your Intermec

product.

Telephone Support

These services are available from Intermec Technologies

Corporation.

Service

Description

In the U.S.A. and Canada

call 1-800-755-5505

and choose this option

Factory Repair and

On-site Repair

Request a return authorization

number for authorized service

center repair, or request an on-

site repair technician.

Technical Support Get technical support on your

Intermec product.

Service Contract

Status

Inquire about an existing

contract, renew a contract, or ask

invoicing questions.

Schedule Site Surveys

or Installations

Schedule a site survey, or request

a product or system installation.

Ordering Products Talk to sales administration, place

an order, or check the status of

your order.

Outside the U.S.A. and Canada, contact your local Intermec

representative. To search for your local representative, from the

Intermec web site, click Contact.

Before You Begin

x CN2 Handheld Computer User’s Manual

Who Should Read This Document?

The CN2 Handheld Computer User’s Manual provides you with

information about the features of the CN2 and how to install,

operate, maintain, and troubleshoot the CN2.

Before you install and configure the CN2, you should be

familiar with your network and general networking terms, such

as IP address.

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