Intermec CK31G User manual

CK31G Handheld

Computer

User's Manual

ii CK31G Handheld Computer User’s Manual

Intermec Technologies Corporation

Corporate Headquarters

6001 36th Ave. W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is proprietary and is provided solely for the purpose of

allowing customers to operate and service Intermec-manufactured equipment and is not to be

released, reproduced, or used for any other purpose without written permission of Intermec.

Information and specifications contained in this document are subject to change without prior

notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection Browser,

dcBrowser, Duratherm, EasyCoder, EasyLAN, Enterprise Wireless LAN, EZBuilder,

Fingerprint, i-gistics, INCA (under license), InterDriver, Intermec Printer Network Manager,

IRL, JANUS, LabelShop, Mobile Framework, MobileLAN, Nor*Ware, Pen*Key, Precision

Print, PrintSet, RoutePower, TE 2000, Trakker Antares, UAP, Universal Access Point, and

Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies

Corporation.

Throughout this manual, trademarked names may be used. Rather than put a trademark (™or

®) symbol in every occurrence of a trademarked name, we state that we are using the names

only in an editorial fashion, and to the benefit of the trademark owner, with no intention of

infringement.

Contents

CK31G Handheld Computer User’s Manual iii

Contents

Before You Begin......................................................................................................vii

Safety Summary .........................................................................................vii

Safety Icons...............................................................................................viii

Global Services and Support......................................................................viii

Who Should Read This Document? ............................................................ix

Related Documents.....................................................................................ix

Patent Information.......................................................................................x

Other Copyright Information.......................................................................x

Using the CK31G Handheld Computer .............................................. 1

Introducing the CK31G Handheld Computer........................................................... 2

Using the Battery....................................................................................................... 3

Charging and Installing the Battery ............................................................. 4

Maximizing Battery Life .............................................................................. 5

Checking the Battery Status......................................................................... 6

Using the Keypad ...................................................................................................... 6

Using the Color-Coded Keys....................................................................... 8

Capitalizing All Characters .......................................................................... 9

Using the Power (I) Key............................................................................. 9

Disabling or Modifying Keypad Functions ................................................ 10

Using the Touch Screen........................................................................................... 12

Using the Touch Screen and Stylus ........................................................... 12

Understanding the Desktop....................................................................... 13

Understanding the Screen Icons ................................................................ 16

Repositioning a Window........................................................................... 17

Calibrating the Screen ............................................................................... 18

Understanding the Status Lights .............................................................................. 18

Understanding the Beeps ......................................................................................... 19

Scanning Bar Codes................................................................................................. 20

Using the SD Card .................................................................................................. 22

Contents

iv CK31G Handheld Computer User’s Manual

Configuring the CK31G ................................................................................ 25

How to Configure the CK31G Parameters .............................................................. 26

Configuring the CK31G With the Setup Assistant .................................... 27

Configuring the CK31G Locally With Intermec Settings .......................... 28

Configuring the CK31G Remotely With Intermec Settings....................... 32

Configuring the CK31G for Your Network ............................................................. 32

Configuring Serial Communications ......................................................... 33

Configuring 802.11b/g Radio Communications........................................ 34

Configuring Security ............................................................................................... 37

Using Funk Security.................................................................................. 38

Using WPA Security.................................................................................. 39

Using 802.1x Security ............................................................................... 44

Using LEAP Security................................................................................. 47

Using Static WEP Security ........................................................................ 48

Loading a Certificate ................................................................................. 50

Disabling Security ..................................................................................... 53

Developing and Installing Applications ......................................... 55

Developing Applications for the CK31G ................................................................. 56

Developing a New Application.................................................................. 56

Developing a Web-Based Application........................................................ 57

Installing Applications on the CK31G..................................................................... 57

Installing Applications Using ActiveSync................................................... 58

Installing Applications Using Your SD Card.............................................. 62

Installing Applications Using the FTP Server............................................. 62

Installing Applications Using Wavelink Avalanche..................................... 63

Launching Your Application Automatically ............................................................. 63

Setting or Changing the CK31G Password .............................................................. 64

Backing Up Your Files............................................................................................. 65

Upgrading Your CK31G ......................................................................................... 66

Upgrading the Operating System Using an SD Card................................. 66

Upgrading Your CK31G Remotely Using Intermec Settings ..................... 68

Contents

CK31G Handheld Computer User’s Manual v

Running Diagnostics...................................................................................... 71

Using Diagnostics on the CK31G............................................................................ 72

Understanding the Diagnostics Screens.................................................................... 72

802.11 Information................................................................................... 73

Authentication Information....................................................................... 73

Battery Information................................................................................... 74

Boot Code Version.................................................................................... 75

Button Link Reader Test ........................................................................... 75

Configuration Table.................................................................................. 76

CPU Registers........................................................................................... 77

Display Test .............................................................................................. 78

Installed Fonts........................................................................................... 78

Intermec Value Version............................................................................. 79

Keypad Test .............................................................................................. 80

LED Test .................................................................................................. 80

Network Information................................................................................ 81

Network Test ............................................................................................ 81

Operating System Version ......................................................................... 82

Ping Utility ............................................................................................... 83

RAM Information..................................................................................... 83

SD Card Memory Test.............................................................................. 84

Sound Test................................................................................................ 85

Troubleshooting and Maintaining the CK31G........................... 87

Problems and Solutions ........................................................................................... 88

Problems While Operating the CK31G..................................................... 88

Problems While Configuring 802.1x Security............................................ 89

Problems With Wireless Connectivity ....................................................... 91

Problems Transmitting Data Through the Serial Port................................ 92

Problems While Scanning Bar Codes......................................................... 92

Booting the CK31G ................................................................................................ 94

Warm Booting the CK31G ....................................................................... 94

Cold Booting the CK31G ......................................................................... 94

Cleaning the Scanner Window and Screen............................................................... 96

Contents

vi CK31G Handheld Computer User’s Manual

Appendix................................................................................................................. 97

Physical and Environmental Specifications............................................................... 98

Accessories for the CK31G .................................................................................... 100

Typing Characters Not Printed on the Keypad ...................................................... 101

Default Configuration ........................................................................................... 102

Index ......................................................................................................................... 107

Before You Begin

CK31G Handheld Computer User’s Manual vii

Before You Begin

This section provides you with safety information, technical

support information, and sources for additional product

information.

Safety Summary

Your safety is extremely important. Read and follow all warnings

and cautions in this document before handling and operating

Intermec equipment. You can be seriously injured, and

equipment and data can be damaged if you do not follow the

safety warnings and cautions.

Do Not Repair or Adjust Alone

Do not repair or adjust energized equipment alone under any

circumstances. Someone capable of providing first aid must

always be present for your safety.

First Aid

Always obtain first aid or medical attention immediately after an

injury. Never neglect an injury, no matter how slight it seems.

Resuscitation

Begin resuscitation immediately if someone is injured and stops

breathing. Any delay could result in death. To work on or near

high voltage, you should be familiar with approved industrial

first aid methods.

Energized Equipment

Never work on energized equipment unless authorized by a

responsible authority. Energized electrical equipment is

dangerous. Electrical shock from energized equipment can cause

death. If you must perform authorized emergency work on

energized equipment, be sure that you comply strictly with

approved safety regulations.

Before You Begin

viii CK31G Handheld Computer User’s Manual

Safety Icons

This section explains how to identify and understand warnings,

cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice,

condition, or statement that must be strictly observed to

avoid death or serious injury to the persons working on

the equipment.

A caution alerts you to an operating procedure, practice,

condition, or statement that must be strictly observed to

prevent equipment damage or destruction, or corruption

or loss of data.

Note: Notes either provide extra information about a topic or

contain special instructions for handling a particular condition

or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at http://www.intermec.com and click Service

& Support > Service & Support. The Intermec Global Sales

& Service page appears. From the Service & Support menu,

move your pointer over Support, and then click Warranty.

Disclaimer of warranties: The sample code included in this

document is presented for reference only. The code does not

necessarily represent complete, tested programs. The code is

provided “as is with all faults.” All warranties are expressly

disclaimed, including the implied warranties of merchantability

and fitness for a particular purpose.

Before You Begin

CK31G Handheld Computer User’s Manual ix

Web Support

Visit the Intermec web site at http://www.intermec.com to

download our current manuals in PDF format. To order printed

versions of the Intermec manuals, contact your local Intermec

representative or distributor.

Visit the Intermec technical knowledge base (Knowledge

Central) at http://intermec.custhelp.com to review technical

information or to request technical support for your Intermec

product.

Telephone Support

You can find information on Intermec telephone support

services at http://www.intermec.com/AIT. To find the correct

telephone support number for your country, click Contact.

Who Should Read This Document?

The CK31G Handheld Computer User’s Manual provides you

with information about the features of the CK31G and how to

install, operate, maintain, and troubleshoot the CK31G. Before

you install and configure the CK31G, you should be familiar

with your network and general networking terms, such as IP

address.

The Intermec Computer Command Reference Manual (P/N

073529) is available as a download from the Intermec web site.

Please refer to this manual for help configuring your CK31G.

The reference manual contains information about most of the

CK31G commands.

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