6
Care, Cleaning and Storage
WARNING
Ensure heating
element
remains dry at
all times.
Do not immerse
cooker base in
water or attempt
to run through
dishwasher.
Do not submerge
power lead at any
time.
Do not wet pins of
power lead.
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Problem Possible Reason Solution
Difculty
closing lid
Sealingringnotproperlytted Re-position sealing ring, ensuring it is snug behind
sealing ring rack.
Float valve in the popped-up position Gentlypresstheoatvalvedownwithalongutensil.
Contents in cooker are still hot
Press quick release button down until it clicks into
“Vent” position, then lower lid onto cooker base slowly,
allowing heat to dissipate.
Difculty
opening lid
Pressure inside the cooker
Release pressure according to recipe; only open lid
afteroatvalvehasdroppeddown.
WARNING Contents may be under
pressure; to avoid scalding injury, do not attempt to
force lid open.
Float valve stuck in the popped-up
position due to food debris or residue
Ensure steam is completely released by quick-
releasingpressure,thenpressoatvalvegentlywitha
long utensil.
Openlidcarefullyandthoroughlycleanoatvalve,
surrounding area and lid before next use.
Inner pot is
stuck to lid
when cooker is
opened
Cooling of inner pot may create suction,
causing inner pot to adhere to the lid
To release the vacuum, press quick release button
down until it clicks into “Vent” position.
Steam leaks
from side of lid
No sealing ring in lid Fit sealing ring.
Sealing ring damaged or not properly
tted Replace sealing ring.
Food debris attached to sealing ring Remove sealing ring and clean thoroughly.
Lid not closed properly Open, then close lid.
Sealing ring rack is warped or off-centre Remove sealing ring from lid, check sealing ring rack
for bends or warps. Contact Customer Care.
Inner pot rim may be misshapen Check for deformation and contact Customer Care.
Float valve
does not rise
Fooddebrisonoatvalveoroatvalve
silicone cap
Removeoatvalvefromlidandcleanthoroughly;
perform “Initial Test Run” to check operation, and
recordndings.ContactCustomerCare.
Not enough liquid in the inner pot
Check for scorching on bottom of inner pot. Add thin,
water-based liquid to the inner pot according to its
size:
3 L - 250 ml / 5.7 L - 375 ml / 8 L - 500 ml
Float valve silicone cap damaged or
missing Fitorreplaceoatvalve.
Float valve obstructed by lid-locking
mechanism
Tapoatvalvewithalongutensil.Iftheoatvalvedoes
not drop, turn the cooker off.
Contact Customer Care.
No heat in the inner pot Perform “Initial Test Run” to check operation, and
recordndings.ContactCustomerCare.
Inner pot base may be damaged Perform “Initial Test Run” to check operation, and
recordndings.ContactCustomerCare.
Troubleshooting
