Innovative Dehumidifier Systems IW-25 User manual

IW-25 Dehumidiﬁer

Installation & Operations

Manual

Innovative Dehumidiﬁer Systems, LLC

6260 Ocean Highway 17 West

Ocean Isle Beach, NC 28469

910-579-DEHU

910-579-3348

www.innovativedehumidifer.com

Installation and Operation Manual

IW-25-1 Dehumidifier

Please Read and Save These Instructions

Innovative Dehumidifier Systems, LLC

6260 Ocean Highway 17 West

Ocean Isle Beach, NC 28469

910-579-DEHU

910-579-3348

www.innovativedehu.com

Installation and Operation Manual

IW-25-1 Dehumidifier

Please Read and Save These Instructions

Innovative Dehumidifier Systems, LLC

6260 Ocean Highway 17 West

Ocean Isle Beach, NC 28469

910-579-DEHU

910-579-3348

www.innovativedehu.com

Please Read and Save These Instructions

Table of Contents

Safety Notes

Identiﬁcation

Electrical Supply

Principle of Operation

Installation

Operating Instructions

Diagram

Maintenance

Troubleshooting

Warranty Information

•The IW-25 Dehumidiﬁer must always be connected using a grounded electrical connec-

tion (as required for all electrical appliances). If non-grounded wiring is used, all liability re-

verts to owner and the warranty is voided.

•The IW-25 Dehumidiﬁer should only be installed and serviced by a qualiﬁed technician.

•If there is a chance that water ﬂooded the dehumidiﬁer, it should be opened and allowed

to dry thoroughly before reconnecting to electrical power and restarting.

•To ensure proper operation, no obstruction should be located within 36” of the discharge

of the unit.

•Do not insert any objects or ﬁngers into the inlet or discharge. If service is required, call a

qualiﬁed technician.

•All work on the dehumidiﬁer should be done with the unit “oﬀ” and unplugged or the

breaker turned oﬀ.

•Do not use water to clean the exterior. To clean unit, unplug from power, then use a damp

cloth to wipe exterior.

•Drain hose must be installed to ensure proper gravity ﬂow of condensate water to a drain

source

Safety Notes

Identiﬁcation!

For future reference, write down the model, serial number, and date of purchase for your dehumidiﬁer.

This is extremely helpful if you need to seek assistance in the future. The data label on the side of your

unit has key characteristics of your speciﬁc unit.

Model Number: IW-25

Serial Number: Date of Purchase:

For additional questions concerning your dehumidiﬁer, the following options are available:

•Contact your installing contractor

•Call Innovative Dehumidiﬁer Systems @ (910) 579-3348

Electrical Supply

Power Supply: 115 V, 60 Hz AC, Single Phase

Outlet Requirement: 3-Prong, GFI

Circuit Protector: 15 Amp Time Delay Fuse or Circuit Breaker

WARNING: 115 Volts AC may cause serious injury from electric shock.

To ensure safety:

1. 1. Disconnect electrical power before servicing

2. 2. Only plug unit into grounded electrical circuit

3. 3. Do not use extension cord

4. 4. Do not use a plug adapter.

Principle of Operation

The IW-25 Dehumidiﬁer utilizes its integral humidistat to monitor the conditioned space. When

the relative humidity goes above the selected set point, the dehumidiﬁer will energize. Air is drawn

across an evaporator coil, which is cooler than the dew point of air. This means moisture will condense

out of the air. The air is then reheated through the condenser coil and distributed back into the room.

Control Board

Installation

Mounting:

The IW-25-1 Dehumidifier is designed to mount into the wall cavity between two studs mounted

on standard 16” centers. The chassis of the unit slips into the wall from the front and is secured by

the four mounting tabs with screws provided by others. Blocking is REQUIRED under the

bottom of the cabinet before screwing to the wall.

Plumbing:

The 10’ drain line (included) is to be attached to the barbed drain hose connection on the rear of

the unit. The entire length of drain line to the gravity drain must be downhill. No low spots or

dips are permitted as they may cause leaks. It is possible to use a short piece of included tube

to deposit condensate directly into a PVC gravity drain system. All state and local plumbing

codes must be adhered to for proper operation of the unit and maintain warranty

compliance.

Humidity Display

On/Off Button

Humidity Setpoint Button

Installation

WARNING: Do not install your dehumidiﬁer in a corrosive environment.

Mounting:

The IW-25 Dehumidiﬁer is designed to mount into the wall cavity between two studs

mounted on standard 16” centers. The chasis of the unit slips into the wall from the front

and is secured by the four mounting tabs with screws (not provided). Ensure the bottom

of the unit is properly supported before screwing into drywall.

Plumbing:

The 10’ drain line (included) is to be attached to the barbed drain hose connection on the

rear of the unit. Secure hose with a hose clamp (included). The entire length of drain line to

the gravity drain must be downhill. No low spots or dip are permitted as they may

cause leaks. It is possible to use a short piece of the included tube to deposit condensate

directly into a PVC gravity drain system. All state and local plumbing codes must be ad-

hered to for proper operation of the unit and to maintain warranty compliance.

Optional Condensate Pump:

If desired, condensate from the unit can be drained into a remote condensate pump (provided in end-

use). If the condensate pump has a normally open safety switch, the safety switch can be connected to

the dehumidiﬁer. This will allow the safety switch to shut oﬀthe dehumidiﬁer if it detects a problem. The

wiring connections for the remote condensate pump are located on the left hand side of the electrical

compartment on the back of the dehumidiﬁer. Connect the red and black wires on the dehumidiﬁer to

the Normally Open Pump Safety switch.

Electrical:

A 10’ power cord is provided for use with a standard grounded outlet. It is also possible to

hard wire the unit, if necessary. Simply remove the electrical cover plate from the back of

the unit, remove the cord, and connect the hard wiring. All state and national electrical

codes must be adhered to for proper unit operation and warranty compliance.

Optional NO contacts for

safety switch on conden-

sate pump (NIC)

Hose Clamp to Secure

Hose

Operating Instructions

1.ON/OFF Control

Electrical:

A 10’ power cord is provided for use with a standard grounded outlet. It is also possible to hard

wire the unit. Remove the electrical cover plate from back of unit and the cord can be removed

and hardwiring connected. All state and national electrical codes must be adhered to for

proper unit operation and warranty compliance.

Unit Operation

1. ON/OFF Control

Plug the unit in and the display will show the current room relative humidity. Press the

on/off button, the machine will beep twice indicating it is ready for automatic service. If

the humidity is below setpoint, it will remain in standby condition. If the humidity is

above setpoint, unit will turn on and begin to remove moisture from the room.

Press the on/off button again, and a single beep will be your indication that you’ve taken

the unit offline. No room conditioning will occur until you turn the unit on.

2. Setting the Humidity Level

Press the button to set indoor humidity. The humidity display will shift from

displaying the actual room humidity level to the current setpoint. The humidity can be set in 5%

increments from 30-90%. Pressing the SET button increases the setpoint by 5% unit you reach 90%

and then it sequence back to 30% and increases from there.

Plug the unit in and the display will show the current room relative humidity. Press the on/

oﬀbutton, and the machine will beep twice indicating it is ready for automatic service. If

the humidity is below setpoint, it will remain in standby condition. If the humidity is above

setpoint, the unit will turn on and begin to remove moisture from the room.

Press the on/oﬀbutton again, and a single beep will indicate that the unit is turning oﬀ. No

room conditioning will occur until the unit is turned on again.

2. Setting the Humidity Level

Electrical:

A 10’ power cord is provided for use with a standard grounded outlet. It is also possible to hard

wire the unit. Remove the electrical cover plate from back of unit and the cord can be removed

and hardwiring connected. All state and national electrical codes must be adhered to for

proper unit operation and warranty compliance.

Unit Operation

1. ON/OFF Control

Plug the unit in and the display will show the current room relative humidity. Press the

on/off button, the machine will beep twice indicating it is ready for automatic service. If

the humidity is below setpoint, it will remain in standby condition. If the humidity is

above setpoint, unit will turn on and begin to remove moisture from the room.

Press the on/off button again, and a single beep will be your indication that you’ve taken

the unit offline. No room conditioning will occur until you turn the unit on.

2. Setting the Humidity Level

Press the button to set indoor humidity. The humidity display will shift from

displaying the actual room humidity level to the current setpoint. The humidity can be set in 5%

increments from 30-90%. Pressing the SET button increases the setpoint by 5% unit you reach 90%

and then it sequence back to 30% and increases from there.

Press the

Electrical:

A 10’ power cord is provided for use with a standard grounded outlet. It is also possible to hard

wire the unit. Remove the electrical cover plate from back of unit and the cord can be removed

and hardwiring connected. All state and national electrical codes must be adhered to for

proper unit operation and warranty compliance.

Unit Operation

1. ON/OFF Control

Plug the unit in and the display will show the current room relative humidity. Press the

on/off button, the machine will beep twice indicating it is ready for automatic service. If

the humidity is below setpoint, it will remain in standby condition. If the humidity is

above setpoint, unit will turn on and begin to remove moisture from the room.

Press the on/off button again, and a single beep will be your indication that you’ve taken

the unit offline. No room conditioning will occur until you turn the unit on.

2. Setting the Humidity Level

Press the button to set indoor humidity. The humidity display will shift from

displaying the actual room humidity level to the current setpoint. The humidity can be set in 5%

increments from 30-90%. Pressing the SET button increases the setpoint by 5% unit you reach 90%

and then it sequence back to 30% and increases from there.

button to set the indoor humidity. The humidity display

Electrical:

A 10’ power cord is provided for use with a standard grounded outlet. It is also possible to hard

wire the unit. Remove the electrical cover plate from back of unit and the cord can be removed

and hardwiring connected. All state and national electrical codes must be adhered to for

proper unit operation and warranty compliance.

Unit Operation

1. ON/OFF Control

Plug the unit in and the display will show the current room relative humidity. Press the

on/off button, the machine will beep twice indicating it is ready for automatic service. If

the humidity is below setpoint, it will remain in standby condition. If the humidity is

above setpoint, unit will turn on and begin to remove moisture from the room.

Press the on/off button again, and a single beep will be your indication that you’ve taken

the unit offline. No room conditioning will occur until you turn the unit on.

2. Setting the Humidity Level

Press the button to set indoor humidity. The humidity display will shift from

displaying the actual room humidity level to the current setpoint. The humidity can be set in 5%

increments from 30-90%. Pressing the SET button increases the setpoint by 5% unit you reach 90%

and then it sequence back to 30% and increases from there.

will shift from

displaying the actual room humidity level to the current setpoint. The humidity can be in

5% increments from 30%-90%. Pressing the

Electrical:

A 10’ power cord is provided for use with a standard grounded outlet. It is also possible to hard

wire the unit. Remove the electrical cover plate from back of unit and the cord can be removed

and hardwiring connected. All state and national electrical codes must be adhered to for

proper unit operation and warranty compliance.

Unit Operation

1. ON/OFF Control

Plug the unit in and the display will show the current room relative humidity. Press the

on/off button, the machine will beep twice indicating it is ready for automatic service. If

the humidity is below setpoint, it will remain in standby condition. If the humidity is

above setpoint, unit will turn on and begin to remove moisture from the room.

Press the on/off button again, and a single beep will be your indication that you’ve taken

the unit offline. No room conditioning will occur until you turn the unit on.

2. Setting the Humidity Level

Press the button to set indoor humidity. The humidity display will shift from

displaying the actual room humidity level to the current setpoint. The humidity can be set in 5%

increments from 30-90%. Pressing the SET button increases the setpoint by 5% unit you reach 90%

and then it sequence back to 30% and increases from there.

button increases setpoint by %5 until

you reach 90%, then rolls over to 30% and increases from there.

IW-25 Dehumidiﬁer Diagram

•

•Front View

Back View

Unit Overview

Front View

Rear View

Front Cover

Electrical Cover Plate

Air Discharge

Chassis

Air Inlet

Front Cover Screws and Caps

Power Cord

Drain Hose Connection

Chassis

Mounting Flanges – Typ 4

Back View

Maintenance

WARNING: 115 Volts AC may cause seri-

ous injury from electric shock. Be sure

the unit is powered oﬀand unplugged or

circuit breaker is turned oﬀbefore remov-

ing front cover to service unit.

Cleaning Front Cover

Use a soft damp cloth to clean the front cover

as required. Do not use any soap or solvents.

Filter Maintenance

••Check the ﬁlter on a regular basis

(will vary based on application). Clean

or replace, as necessary

••To Remove Filter:

1. 1. Remove screws in the front

cover.

2. 2. Push the front cover up gently to

free the cover hooks from the chas-

sis.

3. 3. The ﬁlter is located on the back

side of the front cover.

5．Maintenance

WARNING: 120 Volts AC may cause serious injury from electric shock. Be

sure the unit is powered off and unplugged or circuit breaker turned “off”

before removing the front cover to service unit.

5．1. Clean the front cover using a moist cloth as required.

5．2. Filter Maintenance – Check filter on a bi-monthly basis. Clean or replace as necessary.

5．2.1.Removing the Filter

5．2.2 Filter Cleaning

Filter can be vacuumed with a wet/dry vac or washed with warm water.

Remove the screws in the front

cover and then push the front

cover up gently to free the cover

hooks from chassis. Filter is

located on the back side of Front

cover.

NOTE:

Machine is intended to

operate with all components shown.

Do not remove any parts including

Styrofoam fan shroud.

5.2.3 Filter Installation

6. Troubleshooting

Symptom Cause Solution

Machine Doesn’t Work

Power not getting to unit

Check Cord connection.

Check Breaker or Fuse

Room outside machine

operating temp range

(50-90˚F)

Return room to operating

temperature range

No Airflow

Filter Dirty Clean the filter according

to manual

Air inlet or outlet jammed? Clear the blockage from

air inlet or air outlet

Machine is Noisy

Machine Not Level Reposition

Filter mesh jammed? Clean the filter mesh

Unit not installed with 4

screws or poor quality screws

Unit MUST be installed

with 4 screws provided or

good quality screws.

Machine not supported by

blocking Blocking is required

When installing the filter to the

back of the cover, insert in tabs on

top of mount and then flex filter to

insert under bottom taps.

Reinstall cover by lining up tabs,

sliding down into place, securing

with tamperproof screws and

covering screws with caps.

Unit Overview

Front View

Rear View

Front Cover

Electrical Cover Plate

Air Discharge

Chassis

Air Inlet

Front Cover Screws and Caps

Mounting Flanges – Typ 4

Power Cord

Drain Hose Connection

Chassis

7.•To Clean Filter:

8. Filter can be vacuumed with a wet/dry vac or washed with warm water.

10.

11.

12.

13.

••To Install Filter:

1. 1. Insert ﬁlter in tabs on top of mount

2. 2. Flex ﬁlter to insert under bottom taps

3. 3. Once ﬁlter is in place, reinstall front cover:

1. a. Line up cover with tabs

2. b. Slide down into place

3. c. Secure with tamperproof screws

Coil Maintenance

•Once per year, clean the coils with an approved coil cleaner

•Coil cleaner should be a self rinsing, foaming cleaner such as WEB® Coil Cleaner.

5．Maintenance

WARNING

: 120 Volts AC may cause serious injury from electric shock. Be

sure the unit is powered off and unplugged or circuit breaker turned “off”

before removing the front cover to service unit.

5．1. Clean the front cover using a moist cloth as required.

5．2. Filter Maintenance – Check filter on a bi-monthly basis. Clean or replace as necessary.

5．2.1.Removing the Filter

5．2.2 Filter Cleaning

Filter can be vacuumed with a wet/dry vac or washed with warm water.

Remove the screws in the front

cover and then push the front

cover up gently to free the cover

hooks from chassis. Filter is

located on the back side of Front

cover.

NOTE:

Machine is intended to

operate with all components shown.

Do not remove any parts including

Styrofoam fan shroud.

Troubleshooting

Symptom

Cause

Solution

Machine Won’t Run

Power Supply

Verify that there is power to the outlet and

that the plug is properly installed in outlet

Machine Won’t Run

Room Temperature Over 90°F or

Below 50°F

The unit is outside the operating

temperature range. Modify the room

conditions so the temperature is between

50°-90°F and operation will commence.

Cannot Start Dehumidiﬁer

Air Filter is Clogged

Clean the ﬁlter mesh according to

instructions listed in manual.

Cannot Start Dehumidiﬁer

Air Inlet or Outlet is Jammed

Clear the blockage from inlet or outlet.

Loud Noise

Machine Is Not Level

Reposition unit so it is level

Loud Noise

Filter Mesh is Jammed

Clean the ﬁlter mesh according to

instructions listed in manual.

Loud Noise

Unit not installed with 4 screws or

poor quality screws

Unit MUST be installed with 4 screws

provided.

Loud Noise

Machine not supported by blocking

Blocking is required

Loud Noise

Machine is touching or rubbing an

unrelated item

Isolate items to eliminate noise/vibration

Water is Leaking

Low spots, dips, or kinks are

present inside or outside machine.

•Ensure end of drain hose is not

submerged in water from property’s drain

source

• Re-route tubing to eliminate all low

spots, kinks, valleys, and dips

E1 Warning Light

Sensor or Sensor Communication

Issue

•Check sensor cable connection is secure

at both ends

• Replace Sensor

E2 Warning Light

Remote Alarm

•Alarm is designed to indicate that the

remote condensate pump has an issue.

•If pump is installed, clean or replace as

necessary.

•If no pump is installed, ensure the safety

wires (shown on page 4) are not

connected to each other

LO Warning Light

Sensor believes temperature is

below 50°F

•If room temperature is low, raise the

temperature and unit will function

normally. If not, replace the sensor.

HI Warning Light

Sensor believes temperature is

above 90°F

•If room temperature is high, lower the

temperature and the unit will function

properly. If not, replace the sensor

Warranty

Innovative Dehumidiﬁer Systems, LLC (IDS) warrants the equipment to be free from defects in workman-

ship and materials for a period of 24 months after shipment. This warranty is limited, however, to the re-

pair or replacement of defective equipment. If it is necessary to return unit for service, customer is

solely responsible for proper packaging, transportation costs. Customer must initiate warranty process

by contacting IDS. Do not send any component or product back to IDS without Return Material Authori-

zation.

This limited warranty does not apply to any part or component that is damaged in transit or when han-

dling, has been subject to misuse, corrosion, chemicals, acts of God, has not been installed, operated

or serviced according to the Seller’s instructions, or has been operated beyond the factory-rated capac-

ity or has been altered in any way. Routine maintenance is not covered by this warranty.

Seller’s liability is limited to replacement of defective parts or components and does not include any

cost of labor (including, but not limited to, labor to remove and/or reinstall any defective part), refriger-

ant or piping. Customer may elect to have unit ﬁxed locally in which case required replacement parts

will be sent to customer at customer’s expense.

IDS shall not be responsible for loss of use of any product, loss of time, inconvenience, or damage to

other equipment, or any other indirect or consequential damage with respect to property whether as a

result of breach of warranty, neglect, or otherwise.

THE WARRANTIES AND LIABILITIES SET FORTH ARE IN LIEU OF ALL OTHER WARRANTIES EX-

PRESSED OR IMPLIED, IN LAW OR IN FACT, INCLUDING IMPLIED WARRANTIES OF MERCHANT-

ABILITY AND FITNESS FOR PARTICULAR PURPOSE. IDS total liability, regardless of nature of claim

shall not exceed original purchase price of the product. If a product or component is replaced while un-

der warranty, the applicable warranty period shall not be extended beyond the original warranty time

period.

The foregoing shall constitute the total liability of seller in the case of defective performance of all or any

of the equipment or services provided to Buyer. Buyer agrees to accept and hereby accepts the forego-

ing as the sole and exclusive remedy for any breach or alleged breach of warranty by Seller.

7. Warranty

Innovative Dehumidifier Systems, LLC (IDS) warrants the equipment to be free from defects in workmanship and

materials for a period of 24 months after shipment. This warranty is limited, however, to the repair or replacement of

defective equipment. If it is necessary to return unit for service, customer is solely responsible for proper packaging,

transportation costs. Customer must initiate warranty process by contacting IDS. Do not send any component or

product back to IDS without Return Material Authorization.

This limited warranty does not apply to any part or component that is damaged in transit or when handling, has

been subject to misuse, has not been installed, operated or serviced according to the Seller’s instructions, or

has been operated beyond the seller’s – rated capacity or has been altered in any way. Routine maintenance

is not covered by this warranty.

Seller’s liability is limited to replacement of defective parts or components and does not include any cost of

labor (including, but not limited to, labor to remove and/or reinstall any defective part), refrigerant or

piping. Customer may elect to have unit fixed locally in which case required replacement parts will be sent to

customer at customer’s expense.

IDS shall not be responsible for loss of use of any product, loss of time, inconvenience, or damage to other

equipment, or any other indirect or consequential damage with respect to property whether as a result of

breach of warranty, neglect, or otherwise.

THE WARRANTIES AND LIABILITIES SET FORTH ARE IN LIEU OF ALL OTHER WARRANTIES

EXPRESSED OR IMPLIED, IN LAW OR IN FACT, INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. IDS total liability, regardless of nature of

claim shall not exceed original purchase price of the product. If a product or component is replaced while

under warranty, the applicable warranty period shall not be extended beyond the original warranty time period.

The foregoing shall constitute the total liability of seller in the case of defective performance of all or any of the

equipment or services provided to Buyer. Buyer agrees to accept and hereby accepts the foregoing as the

sole and exclusive remedy for any breach or alleged breach of warranty by Seller.

Table of contents

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