IBM LEU User manual

Title: C79FZMST CreationDate: 06/15/98 22:38:45

Note

Before using this information and the product it supports, be sure to read the “Safety Information,” “Using Your

Computer Comfortably and Safely,” and “Notices” sections of the

User's Guide

First Edition (June 1998)

The following paragraph does not apply to the United Kingdom or any country where such provisions are

inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY

WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow

disclaimers of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the

information herein; these changes will be incorporated in new editions of the publication. IBM may make

improvements or changes in the products or the programs described in this publication at any time.

Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM

Marketing Representative.

Users – Documentation related to restricted rights – Use, duplication, or disclosure is subject to restrictions set forth in

GSA ADP Schedule Contract with IBM Corp.

Title: C79FZMST CreationDate: 06/15/98 22:38:45

Contents

About This Book ............................ iv

Chapter 1. Updates and Corrections ............... 1

Using the ThinkPad Configuration Program ............. 1

Using the Online User's Guide .................... 2

Backing Up Your System ....................... 3

ConfigSafe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

ThinkPad Web Site or Bulletin Board ............... 3

International Warranty Service Information ........... 3

Corrections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Using a PC Card ............................ 4

Using Power Management ...................... 4

Using Windows 98 ........................... 5

Chapter 2. Solving Computer Problems ............. 7

Frequently Asked Questions ..................... 7

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . 14

Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . 15

Suspend or Hibernation Problems ............... 16

LCD Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

PC Card Problems ........................ 18

A Printer Problem ......................... 19

External Monitor Problems .................... 19

Port Replicator Problems ..................... 21

Other Option Problems ...................... 23

Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 24

Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 3. Reinstalling the Software for Windows 98 ... 25

Reinstalling Microsoft Windows 98 ................. 26

Reinstalling the ThinkPad Configuration Program for Windows 98 27

Reinstalling the Display Driver for Windows 98 ......... 27

Reinstalling the Audio Device Driver for Windows 98 ...... 28

Title: C79FZMST CreationDate: 06/15/98 22:38:45

About This Book This book provides updates and additions to the information in the

User's Guide

. For complete information about your ThinkPad 385XD

computer, read the

User's Guide

(P/N 05L2143) with this book.

Note

Your ThinkPad computer does not include the following software,

so references to it in the

User's Guide

do not apply to your

computer:

PC Card support software (CardWizard)

TranXit

Your ThinkPad computer supports only Windows 98. References

to other operating systems in the

User's Guide

do not apply to

your computer.

iv IBM ThinkPad 385XD Guide for Windows 98

Title: C79FZMST CreationDate: 06/15/98 22:38:45

Updates and Corrections

This chapter updates and corrects the information in the

User's

Guide

as follows:

Using the ThinkPad Configuration program

Using the

Online User's Guide

Backing up your system

Using a PC Card

Using power management

Using Windows 98

Using the ThinkPad Configuration Program

The ThinkPad Configuration program window and some features are

updated. For information about the ThinkPad Configuration program,

read this book rather than the

User's Guide

The ThinkPad Configuration program allows you to set up and

customize to your needs the computer's built-in devices. For

example, you can enable or disable a port, switch between your

computer's LCD and an external monitor, and set the power

management mode.

Title: C79FZMST CreationDate: 06/15/98 22:38:45

Updates and Corrections

You can also start ThinkPad

Configuration as follows:

1. Click on Start.

2. Move the cursor to Programs,

ThinkPad; then click on

ThinkPad Configuration.

To start the ThinkPad Configuration program for Windows 98, find

the ThinkPad icon on the right side of the taskbar; then double-click

on the icon. The following window appears:

1Click on one of these buttons to set the power mode to High

Performance mode, Automatic mode, or Customized mode.

2The Display Device buttons. Click on one of these buttons to

set the display output type to the LCD, the external monitor, or

both.

3The Help button displays online help.

4The View Angle buttons. Click on the front view or rear view

(with or without the port replicator) buttons to display the

hardware feature locations.

5The Device buttons. Click on the button of your choice from

the window. If the device is enabled, the red indicator next to

the button is lit. Otherwise, it stays off.

Using the Online User's Guide

The contents of the

Online User's Guide

are as follows:

Using your computer outside your home country

Using audio features

Using your computer with a battery pack

About PC Cards

System management

2IBM ThinkPad 385XD Guide for Windows 98

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Updates and Corrections

Backing Up Your System

This section provides additional information to the

User's Guide

for

backing up your system.

ConfigSafe ConfigSafe is an application program that periodically takes

snapshots

of your system files. If your computer does not operate

properly after you install a new device driver or software, use

ConfigSafe to restore the last working version of your system files.

Although it might not make your new hardware or software work, it

will set your computer up and running again. This application

protects your data.

ThinkPad Web Site or Bulletin Board

IBM supplies all of the latest hardware device drivers and system

BIOS for your computer on the ThinkPad Web site:

http://www.ibm.com/thinkpad

See the following site for technical support information:

http://www.ibm.com/support

You can also use the IBM bulletin board service.

For more information about electronic service and support

“Chapter 6. Getting Service” in the

User's Guide

International Warranty Service Information

This IBM product is eligible for International Warranty Service (IWS)

wherever your machine type is sold by IBM. Your computer must be

registered to receive international service, however. To register, call

one of the following IWS:

Southeast Asia, Australia, New Zealand, and Hong

Kong:

61-2-9354-4171

Canada, Latin America, and the U.S.: 1-800-497-7426

Europe, Middle East, and Africa: 44-1475-893638

Japan, Korea, China (except Hong Kong), and Taiwan: 81-462-73-7598

Chapter 1. Updates and Corrections 3

Title: C79FZMST CreationDate: 06/15/98 22:38:45

Updates and Corrections

Corrections Note the following corrections:

The Recovery CD does support Windows 98.

The Diskette Factory program does support Windows 98.

Using a PC Card You can use a PC Card without PC Card support software

(CardWizard). For details on how to use a PC Card, see the manual

for Windows 98.

In addition, if you are using a communication card such as a PC

Card modem or a network PC Card, you should not enter your

computer into suspend mode, enter it into hibernation mode, or click

on Stand by in the “Shut Down Window” window.

Note: If you want to enter your computer into suspend mode, first

stop the PC Card in the “PC Card (PCMCIA) Properties”

window as follows:

Click on Start, move the cursor to Settings, and click on

Control Panel.

Double-click on PC Card (PCMCIA).

From the list, select the card you are stopping.

Click on the Stop button.

If you remove a communication PC Card from the PC Card slot and

then reinsert it later, it might not work correctly. You need to reboot

your computer.

Using Power Management

For information about power management, see the

Online User's

Guide

rather than the

User's Guide

In addition, note the following:

Suppose you activate the alarm action as follows:

Notification: Display message

Power level: When the alarm goes off, the computer will Standby.

Now, if your computer enters into suspend or hibernation mode when

the battery is low before the alarm message appears, you see the

4IBM ThinkPad 385XD Guide for Windows 98

Title: C79FZMST CreationDate: 06/15/98 22:38:45

Updates and Corrections

message when the computer resumes. To resume normal operation,

press OK.

Note: You can set the alarm action as follows:

Start the ThinkPad Configuration program.

Click on Power Management.

Click on the Alarm tab.

Put a check mark in the Low Battery Alarm check box,

the Critical Low Battery Alarm check box, or both.

Set the percentage of the power level.

Click on the Alarm Action... button. You can set the

alarm action in the next window.

Using Windows 98 In Windows 98, it takes longer to enter suspend mode and resume to

normal operation than it does in Windows 95. This performance

difference is a result of Windows 98, not the ThinkPad features.

For more information about Windows 98, see the following Web

site: http://www.ibm.com/thinkpad

See the following site for technical support

information: http://www.ibm.com/support

Chapter 1. Updates and Corrections 5

Title: C79FZMST CreationDate: 06/15/98 22:38:45

Updates and Corrections

6IBM ThinkPad 385XD Guide for Windows 98

Title: C79FZMST CreationDate: 06/15/98 22:38:45

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