Humanscale NeatCharge User manual
North America: +1 800 400 0625
Europe: +353 (0)1 858 0910
Asia Pacific: +852 2581 0570
Assembly Instructions
EN 3IT 23
FR 11 PL 26
ES 14 PT 29
DE 17 AR 32
NL 20 CN 35
3
Included Parts
Tools Required
Charger AC Adapter
US/CAN
UK/MY/SG
AU/NZ
EU
CN
Sensor Template
Charging Location
Sticker
Location Guides Double-Sided
Adhesive Sticker
Drill with #2 Philips
Head Driver Bit
Tape Measure or
Ruler
Cable Clips Mounting Screws
①
④ ⑦
⑨ ⑩
⑧
②
⑤
③
⑥
4
NOTE
STEP 1:
STEP 2:
Charger does not work at close range.The work
surface thickness must be at least 15mm (0.6”)
and no more than 38mm (1.5”).
Charging speed will vary depending on the age and
model of your mobile phone and surface thickness.
Surfaces with thickness greater than 30mm may
experience reduced charging speed.
Devices with MagSafe may experience a reduction
in maximum charging range of up to 5mm (0.2”)
Locate the desired position for the charger on
the surface. Measure from there to the edges of
the surface.
Find the same location beneath the surface.
Ensure that there is adequate room to mount
the charger and adjust position if necessary.
①
②
③
5
STEP 3:
Attach the charger to the surface using
the included screws.The small indicator
LED should face the front and the power
socket should face the rear. Ensure that
the “THIS SIDE UP” faces upwards.
Screw Mount
Adhesive Mount
If mounting to a surface that cannot be
screwed into, such as glass, use the included
double-sided adhesive sticker to mount the
charger. Clean and dry both surfaces and
remove the “THIS SIDE UP” sticker before
adhering. Do not use the screws in addition to
the adhesive.
Using the adhesive mount reduces the
maximum charging distance by 1mm (0.04”).
①
②
6
STEP 5:
Plug in the power cable and AC adapter. If needed,
cable clips can be used to manage the power cable.
STEP 4:
Place the Sensor Template on the desk in the
approximate location of the charger.
Move the sensor until the sensor LEDs light up.
When the correct position is close, a portion
of the LEDs will light up in the direction of
the charger. Continue moving in the direction
indicated until all 6 LEDs light up.
①
②
③
7
STEP 6:
Without moving the Sensor Template, peel o
the adhesive backing from the Location Guides
and place them at opposite sides of the template,
then remove the template.
STEP 7:
Remove the adhesive backing from the Charging Location
Sticker and place it carefully between the Location Guides.
Remove the Location Guides.
①
②
8
LED Behavior
• Power on: green light flashes 2 times
• Charging: green light flashing (1 second intervals)
• Abnormal / Error / FOD (Foreign Object Detection):
red light flashing (0.5 seconds intervals) until the
Foreign Object is removed or the device is power
cycled. ①
9
Product Name: NeatCharge
Model #:WE9012C-X
Input: 100-240VAC 50/60Hz 24V 1A
Max Wireless Output Power 10W
Charging Distance: 15mm to 38mm (0.6”-1.5”)
Qi compatible devices
Weight: 7.94 ounces (225g)
Operating Temperature: 32°F to 95°F (0°C to 35°C), humidity 10 to 90%
Storage Temperature:-4°F to 176°F (-20°C to 80°C), humidity 5 to 95%
CAUTION
• Remove all objects from the charging area before charging compatible mobiles, including phone cases, pop sockets,
coins, keys, rings, staples, paper clips, RFID cards, credit cards, and any other metal objects. Metal objects on or near the
charging area may become hot and cause burns.
• Be sure the surface is clear of dust and other debris before charging.
• Wireless charging is temperature sensitive. Do not use the Product outside of its operating temperature range and do
not store the Product outside of its storage temperature. Do not keep the Product in high-temperature environments,
including intense sunlight or other forms of heat. Keep product away from fires and open flames.
• Do not disassemble the Product or attempt to re-purpose or modify it in any manner.
• If the Product is intended by Purchaser to be used by a minor, purchasing adult agrees to provide detailed instructions
and warnings to any minor prior to use. Failure to do so is sole responsibility of Purchaser, who agrees to indemnify
Humanscale for any unintended use/misuse by a minor.
• Product is intended for home, oce and general indoor use only. Do not use near medical or industrial equipment or on
board an aircraft
• DO NOT USE THIS PRODUCT IF YOU HAVE A PACEMAKER OR IMPLANTED MEDICAL DEVICE. Wireless charging can
aect the operation of an implanted pacemaker or other medical devices.
Product Information
10
FCC ID: 2AYH2-WE9012CX
IC: 26837-WE9012C
This device complies with Part 15 and Part 18 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic
Development Canada’s license-exempt RSS(s): RSS-216, RSS-102, and SPR-002 at 0cm. Operation is subject to the
following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference,
including interference that may cause undesired operation of the device.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device and for consumer
ISM equipment, pursuant to part 15 and part 18 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC and ISED Radio Frequency (RF) radiation exposure limits set forth for an uncontrolled
environment.This equipment should be installed and operated with minimum distance of 20 cm between the radiator
and your body.
Changes or modifications to this device not expressly approved by Humanscale may void the user’s authority to operate
this equipment.
Regulatory and Compliance Information
(USA/Canada)
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