Huawei WiFi Q2 User manual
HUAWEI WiFi Q2
Quick
Start
Guide
Content
Quick Start Guide ..................................................................1
Kurzanleitung ....................................................................17
Guida di avvio rapido ...........................................................34
1
Quick Start Guide
Once one of the three HUAWEI WiFi Q2 routers is congured to access the Internet,
simply connect the other two routers to their power supplies to gain Internet access.
Search for “HUAWEI SmartHome” in an app store, or scan the QR code below with your phone to
download and install the HUAWEI SmartHome app .
Step 1: Install the app
Download on the
GET IT ON
Play
Android/iOS users can download the app from the Google Play Store and App Store respectively.
If the HUAWEI SmartHome app is already installed on your phone, make sure you have the latest version of the app.
2
Take out a HUAWEI WiFi Q2, then connect the Ethernet cable and power supply.
HUAWEI WiFi Q2
Modem
Internet
Insert the cable to the
WAN port on the router
Wall socket
Step 2: Connect the cables
WAN LAN1 LAN2
WAN
3
Connect your mobile phone
to the router's Wi-Fi®(no
password).
Check for the Wi-Fi name on
the bottom of the router.
Open the HUAWEI
SmartHome app. After the
app has detected the router,
touch CONFIGURE.
Touch SET UP.
If the prompt box
does not appear,
touch +.
Step 3: Set up the router
123
WiFi
WiFi
Connected
HUAWEI-XXXXXX
HUAWEI WiFi Q2
LATER CONFIGURE SET UP
4
4
If your Internet
connection does not
require an account
and password:
Please skip to the
next step.
If you remember your
broadband account
and password:
Enter your broadband
account and password.
If you have forgotten your broadband account and
password:
Obtain the broadband account and password from the old
router. Take another Ethernet cable and connect the WAN
port of the old router to the LAN port on the new router.
Or contact your carrier and obtain a broadband account
and password.
Step 1 Step 1 Step 1
Broadband account Broadband account Broadband account
Broadband password Broadband password Broadband password
CONNECT CONNECT CONNECT
Retrieving…
OBTAIN... OBTAIN...
WAN LAN1 LAN2
5
Set a new Wi-Fi name, Wi-Fi password, and management password for the new router.
You can use the Wi-Fi password as the router's management password.
5
Step 2 Network settings
Prioritize 5 GHz
Use Wi-Fi password
as router password
Wi-Fi name
Wi-Fi password
NEXT NEXT
Enable Prioritize 5 GHz: The 2.4 GHz
and 5 GHz Wi-Fi names are the same.
You will automatically connect to the
faster Wi-Fi network.
Reconnect to the router's Wi-Fi
to access the Internet.
6
The other two routers are plug and play. Place the two routers in a room with poor Wi-Fi signal reception
and connect them to a wall socket. Wait for approximately two minutes until the indicator turns steady
blue, indicating that the router is connected to the network. You can also check their network connection
through the HUAWEI SmartHome app.
6
HUAWEI WiFi Q2
The three routers share the same Wi-Fi name and password. When you
move across rooms, you will automatically connect to the faster Wi-Fi
network.
If the indicator on the router is steady red or the HUAWEI SmartHome
app shows the router is not connected to the network, this indicates that
the router has no Internet access.
Make sure that:
The distance between any two routers is less than 10 meters and there
are no more than two walls in between.
7
If you touch the H button accidentally, wait for approximately two minutes and
the indicator will be reset automatically.
Indicator
Steady blue
Steady red
Flashing
Connected to the Internet.
Not connected to the Internet.
The router has detected a pairable device.
Ensure that the Ethernet cable is properly connected.
Ensure that all three routers are connected to wall sockets.
Ensure that the distance between any two routers is less than 10 meters
and there are no more than two walls in between.
Contact your carrier to check for any network failure.
When other HUAWEI routers (with H or Hi button) are detected, the indicator
will ash. When this happens, press the router's H button. The indicator should
ash quickly, indicating that the pairable device is connecting to the router's
Wi-Fi. The connection process is complete when the indicator stops ashing.
Indicator
8
Frequently Asked Questions (FAQs)
1. What should I do if HUAWEI WiFi Q2 is not recognized on the HUAWEI SmartHome app?
2. How do I restore a HUAWEI WiFi Q2 to its factory settings?
Ensure that your phone is connected to the Wi-Fi of a HUAWEI WiFi Q2 with Internet access.
Connect the router to the power supply and wait until the router completes the startup process. Use a needle or pin to press the
RESET button on the router for more than two seconds until the indicator light goes out. Wait for the router to complete the restart
process. When the indicator turns red, this indicates that the router has been restored to its factory settings.
Ensure that all three routers are new or factory reset.
Ensure that the router's power supply is well connected. Wait until the router completes the startup process and try again.
Ensure that there are no more than two walls in between your phone and the router with Internet access, and between any
two routers.
If the congured router has been factory reset, you need to congure it again. Then restore the other two routers to their factory
settings so that they can automatically connect to the congured router.
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